Survey about services:

1. The Movistar Network is good?

o YES
o NO

2. Among the communications operators which is the best?

o Movistar
o Claro
o Avantel
o Tigo Une

3. Are Mobile plans economical?

o YES
o NO

4. Are the customer service services good?

o Extremely well
o Very well
o Somewhat well
o Not so well
o Not at all well

5. Movistar It offers several services in communications you would like to know them?

o YES
o NO

6. At what time can the Smartphone renewal be done?

o 1-2 months
o 3 or more months
o None of the above

7. What are the lines of customer service?

o #611
o #600
o 018002345678

8. Can I make refills?

o YES
o NO

9. From 1-10 what would be the percentage of quality of the operator?

o 1-2
o 3-4
o 5-6
o 7-8
o 9-10

10. Do you have any other questions, comments or concerns?

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