NAME: MUHAMMAD HASSAAN

STUDENT ID# 24767

PERFORMANCE ASSESSMENT TOOLS:

KPI and Metric: KPIs are measurable values that show you how effective you are at achieving
business objectives. Metrics are different in that they simply track the status of a specific
business process. In short, KPIs track whether you hit business objectives/targets, and metrics
track processes.
A performance appraisal: is a regular review of an employee's job performance and overall
contribution to a company.
Feedback: Performance feedback is the on-going process between employee and manager
where information is exchanged concerning the performance expected and the performance
exhibited. Constructive feedback can praise good performance or correct poor performance
and should always be tied to the performance standards
Management by objectives (MBO): is a strategic management model that aims to improve the
performance of an organization by clearly defining objectives that are agreed to by both
management and employees
Performance management framework: A solid performance management framework creates a
foundation which ties together your company goals, your team members’ development, and
drives sales.
Employee reward and recognition programs: are one method of motivating employees to
change work habits and key behaviors to benefit a small business
Personal development planning is the process of establishing aims and objectives (or goals) -
what you want to achieve or where you want to go, in the short, medium or long-term in your
career. assessing current realities. identifying needs for skills, knowledge or competence