1.

https://books.google.es/books?
id=d9WL4BMVHi8C&lpg=PP11&ots=ZFwcdJeikP&dq=edward
%20deming&lr&hl=es&pg=PP11#v=onepage&q=edward%20deming&f=false

https://books.google.com.ec/books?id=9zYyYc6i9JwC&lpg=PA55&dq=joseph%20juran
%20administracion%20de%20la%20calidad&hl=es&pg=PA55#v=onepage&q=joseph
%20juran%20administracion%20de%20la%20calidad&f=false
https://books.google.com.ec/books?id=9zYyYc6i9JwC&lpg=PA64&dq=armand%20feigenbaum
%20control%20de%20calidad%20total&hl=es&pg=PA64#v=onepage&q=armand
%20feigenbaum%20control%20de%20calidad%20total&f=false

https://books.google.com.ec/books?id=eNLhBAAAQBAJ&lpg=PA105&dq=kaoru%20ishikawa
%20calidad%20total%20en%20japon&hl=es&pg=PA105#v=onepage&q=kaoru%20ishikawa
%20calidad%20total%20en%20japon&f=false

https://books.google.com.ec/books?id=ALLFs4HO_RcC&lpg=PT231&dq=genichi%20taguchi
%20funcion%20de%20la%20perdida%20de%20la
%20calidad&hl=es&pg=PT231#v=onepage&q=genichi%20taguchi%20funcion%20de%20la
%20perdida%20de%20la%20calidad&f=false
https://books.google.com.ec/books?id=M4KKceSe3f4C&lpg=PA209&dq=shigeo%20shingo
%20calidad&hl=es&pg=PA209#v=onepage&q=shigeo%20shingo%20calidad&f=false

https://books.google.com.ec/books?id=eKMOLUKeIr0C&lpg=PT186&dq=shigeo%20shingo
%20calidad&hl=es&pg=PT186#v=onepage&q=shigeo%20shingo%20calidad&f=false

https://books.google.com.ec/books?id=XSr2AAAAQBAJ&lpg=PA103&dq=shigeo%20shingo
%20justo%20a%20tiempo%20en%20toyota&hl=es&pg=PA103#v=onepage&q=shigeo
%20shingo%20justo%20a%20tiempo%20en%20toyota&f=false
https://books.google.com.ec/books?id=XSr2AAAAQBAJ&lpg=PA97&dq=philip%20crosby
%20pensadores%20de%20la%20calidad&hl=es&pg=PA97#v=onepage&q=philip%20crosby
%20pensadores%20de%20la%20calidad&f=false

https://4grandesverdades.files.wordpress.com/2009/12/la-calidad-no-cuesta.pdf
https://books.google.com.ec/books?id=9OkkQnFjtYAC&lpg=PA346&dq=tom%20peters
%20calidad&hl=es&pg=PA346#v=onepage&q=tom%20peters%20calidad&f=false