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Table of Contents
General
Clinical Sales Demonstration Terminology
Information
MSK as a 4 Clinical Uses 6 Who is Buying? 10 Preparing for the 19 MSK Market 23
Specialty Demonstration Terminology
Sales Qualifying 15
Questions
Typical System 16
Configurations
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General Information Clinical Sales Demonstration Terminology
◾◾ Musculoskeletal (MSK) is an imaging specialty that In many parts of the world, evaluation of MSK anatomy
evaluates muscles, tendons, ligaments and joints, for evaluation of pathology has primarily been performed
nerves and soft tissues. using MRI, CT and X-ray. In recent years, Ultrasound
imaging has become one of the fastest growing
◾◾ MSK is a broad definition and involves many different
modalities. This is primarily due to physician training and
specialists.
products suited in the price point that meets the clinical
-- Specialties include: Radiology, Sports Medicine, needs. As healthcare providers look at more cost-effective
Orthopedics, Physiatrists, Physical Therapy, ways to treat and diagnosis their patients, ultrasound
Rheumatology, Podiatry, Chiropractic, and Pain offers many benefits.
Management
Benefits include:
◾◾ This document will focus on Orthopedic, Sports
Medicine and Podiatry specialties. ◾◾ Safe and non-invasive (no radiation)
◾◾ Review Musculoskeletal Market Terminology for ◾◾ Cost-effective
additional terms.
◾◾ Patients with surgical hardware or pacemakers can
be imaged
◾◾ Real-time evaluation of movement with bilateral
comparisons
◾◾ The probe can be placed at the point of pain
◾◾ Doppler can provide blood flow information
◾◾ Field of view is very flexible
◾◾ Can be done in the physician office or the patient
bedside in hospital settings
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General Information Clinical Sales Demonstration Terminology
There are well-established musculoskeletal, sports There are many competitors for this market and they vary
medicine, orthopedic and podiatry societies throughout significantly regionally.
the world that provide links to annual meetings,
The major competitors for the M3 segment are General
conferences and training courses.
Electric, Sonosite, Mindray, Esaote (Biosound), Terason,
In some areas, dedicated training programs are well- Samsung Medison and Analogic (B&K and Ultrasonix).
established. It is important to understand your local Competitive products vary based on pricing and
opportunities and what is available. Many offer companies portability.
the opportunity to participate in hands-on workshops.
For the M1 segment, Philips, General Electric, Toshiba,
These can be one of the best resources for sales leads.
and Supersonic Imaging may be more prevalent.
Additional clinical information is available on
Siemens products are very competitive in this market
Sonoworld (www.sonoworld.com) or Aunt Minnie
as they offer all the technology, features, image quality
(www.auntminnie.com).
and price that these physicians require in a system.
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General Information Clinical Sales Demonstration Terminology
Clinical
A patient referred for an MSK ultrasound usually presents Primary uses for ultrasound in these specialties include:
with pain or restriction of movement in a specific area,
◾◾ Imaging the tendons, ligaments and nerves as well as
a recent injury, or follow-up from a previous exam or
the joint space in the hands, wrists, elbows, knees,
surgery.
feet, ankle, shoulder and hips.
◾◾ Pre- and post-operative evaluation of the patient for
injury diagnosis
◾◾ Evaluation of hip dysplasia and hip displacement in
neonates
◾◾ Peripheral nerve entrapment or ultrasound-guided
injections for spinal nerve root impingement
◾◾ Injury to, or pathology of, ligaments and other tendons
◾◾ Joint and soft-tissue injections
◾◾ Evaluation of inflammation, ganglions and foreign
bodies
◾◾ Needle guidance injections and aspirations
◾◾ Evaluation of Baker’s cysts, lipomas, lymph nodes, and
abscesses
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General Information Clinical Sales Demonstration Terminology
Clinical
MSK Images
Deltoid
muscle
Biceps
tendon
Bicipital groove
Biceps tendon sheath with the L8-3 transducer ACUSON P300 system elbow to wrist imaging
with VPAN panoramic Imaging
Femoral head
Femoral neck
Anterior/longitudinal view of the hip with the Medial collateral ligament of the knee with fluid
C5-2 transducer
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General Information Clinical Sales Demonstration Terminology
Clinical
MSK Images
MSK imaging of the shoulder with the IOE323 Longitudinal view of the Median Nerve with
intra-operative transducer Dynamic TCE technology
Patellar tendon with the VF12-4 transducer Suprapatellar fossa effusion with the VF12-4
demonstrating advanced imaging technologies transducer
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General Information Clinical Sales Demonstration Terminology
Supraspinatus tendon of the shoulder with the Biceps tendon with the 18L6 HD transducer
18L6 HD transducer
Suprapatellar synovitis with the 18L6 HD Achilles tendon with the 18L6 HD transducer
transducer
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General Information Clinical Sales Demonstration Terminology
Sales
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General Information Clinical Sales Demonstration Terminology
Sales Sales
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General Information Clinical Sales Demonstration Terminology
Sales
Key Buying
Criteria
Price Workflow
The growth in this market has been driven by the While these physicians are experts in identifying anatomy
availability of portable, high performance systems and and the workings of joints, identifying the different
training courses that addresses the needs of these pathologies with ultrasound and obtaining the images
physicians. can be challenging and requires specialized training.
If premium image quality is the driver and the expectation The real-time assessment provides assistance in
for an M1 system, they expect to pay more, but will still optimizing the imaging and understanding the anatomy.
have high expectations for a value price.
For less experienced physicians, workflow is extremely
For many orthopedic surgeons and sports medicine important. Setting up the system for their application
physicians, a mid-M3 product is the product of choice as will be critical to success.
long as it meets their clinical requirements and price.
Customers purchasing a premium M1 system will benefit
Podiatrists typically buy low M3 to M4 systems and price from the full screen imaging offered on the ACUSON S
is the primary driver. Family™ of products,with the HELX™ Evolution release.
It is important to understand what the customer plans For customers who primarily perform procedures, they
to use the system for, their experience level and who the will expect the system to visualize the patient’s anatomy
competition is to choose the right product. with little or no manipulation of the controls.
Customers with more experience or who utilize
sonographers will optimize and utilize the controls.
The expectations will be high for image quality,
advanced technologies and ease of use.
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General Information Clinical Sales Demonstration Terminology
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General Information Clinical Sales Demonstration Terminology
Sales
Key Buying
Criteria
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General Information Clinical Sales Demonstration Terminology
Sales
Sales Qualifying
Questions
SRS is not available on the ACUSON Freestyle and Q Is reporting important for your facility?
ACUSON P300 systems.
Q How important is having the latest innovation of
Measurement and Reporting technology within your facility?
Primary generic measurements are used in this clinical
environment.
The Siemens’ systems do not have dedicated
measurement packages for MSK ultrasound except for
pediatric hip angle.
With the ACUSON P300 system, generic measurements
can be labeled and added to the report as the exam is
in progress. This is a nice feature to demonstrate if
reporting is key.
Adding images to a report with comments may also be
a nice feature to demonstrate.
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General Information Clinical Sales Demonstration Terminology
Sales
ACUSON Freestyle ACUSON P300 ACUSON X300 PE ACUSON X700 ACUSON S Family,
system system system system HELX Evolution
Primary customer is Best value for Best value for Best value for Best value for
buying for procedure customers who need customers who need customers who need customers who need
guidance a fully-featured, a cart-based system a cart-based system a high performance
portable system with the next level with a higher level imaging system
with advanced of performance in of performance in and may also need
technologies at a image quality image quality and elastography or
value price technology sheer wave imaging
Mobile, small Mobile, small Lightweight, Ergonomic system Innovative system
footprint system, footprint system, compact system design with 20” LED design with 21.5“ HD
easy to transport easy to transport design with 18” LED display monitor with LCD Display monitor
between clinical between clinical display monitor and articulating arm with articulating arm
sites with a 15” LED sites with a 15” articulating arm
LCD display monitor XVGA display
monitor
Wireless high High frequency High frequency High frequency High frequency
frequency trans transducer LA435 transducer VF13-5 transducer VF12-4 transducer 18L6 HD
ducer L13-5 (up to 18 MHz) (up to 13 MHz) with wide footprint transducer and
(up to 13 MHz) (9L4 transducer for
Virtual Touch™
Imaging)
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General Information Clinical Sales Demonstration Terminology
ACUSON Freestyle ACUSON P300 ACUSON X300 PE ACUSON X700 ACUSON S Family,
system system system system HELX Evolution
Typical Typical Typical Typical Typical
Configuration Configuration Configuration Configuration Configuration
Spatial Tissue Enhancement Tissue Harmonic Tissue Harmonic General Imaging
Compounding* Imaging (TEI)* Imaging (THI)* Imaging (THI)* Technologies
(includes Advanced
Speckle Filter* Speckle reduction Dynamic TCE™ Dynamic TCE
SieClear compound-
(M-View)* tissue contrast technology*
Pixelformer™ image ing, Dynamic TCE
enhancement
processing Spatial compounding Advanced technology,
technology (DTCE)
architecture* (XView)* SieClear™ spatial TEQ™ ultrasound
Footswitch compounding* technology,
Battery* (2 with Auto Optimization
Clarify™ vascular
system) for 2D and Doppler* VF13-5 transducer TGO™ tissue gray
enhancement (VE)
(superficial) scale optimization
Roll Stand Customized technology,
technology*
measurement and and/or SieScape and
Keyboard
reporting* DICOM* Color SieScape™
VF10-5 transducer
L8-3 transducer panoramic imaging)
VPAN Panoramic (general) Footswitch
(general)
Imaging* DICOM*
(includes a battery) VF12-4 transducer
Footswitch Native Tissue
and/or
Harmonic Imaging
Battery
L13-5 transducer (THI)*
(superficial) Integrated Cart
Footswitch
(includes a battery)
LA435 transducer
18L6 HD transducer
(6–18 MHz)
(superficial)
(superficial)
and/or
and/or
14L5 transducer
LA523 transducer
(general)
(5–12 MHz)
(general)
* Standard on system
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General Information Clinical Sales Demonstration Terminology
Sales
ACUSON Freestyle ACUSON P300 ACUSON X300 PE ACUSON X700 ACUSON S Family,
system system system system HELX Evolution
Other options Other options Other options Other options Other options
C5-2 transducer LA522E transducer VF8-3 transducer 6C2 transducer 9L4 transducer for
(Hips, Spine) (3–12 MHz) (may (3–10 MHz) (hips/spine) VTIQ
(includes a battery) substitute for LA523 (large shoulders)
VF10-5 transducer 6C1 HD transducer
if they do a lot of
B/W printer CH5-2 transducer or 6C2 transducer
large extremities SieScape™
(hips, spine) (hips/spine)
panoramic imaging
IOE323 intra-
VF13-5sp 14L5sp transducer
operative transducer B/W printer
(5–12 MHz) DICOM Multi-modality
review (standard on
DICOM SieScape™
ACUSON S3000™
panoramic imaging
B/W printer ultrasound system)
TGO™ tissue gray
Virtual Touch™ IQ
scale optimization
(not available on
technology
the ACUSON S1000
SieClear™ multi-view system)
spatial compounding
Virtual Touch™
B/W printer imaging
“General Imaging
Basics” package can
be substituted for
“General Imaging
Technologies”
package depending
on customer need
B/W printer
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Demonstration
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General Information Clinical Sales Demonstration Terminology
Demonstration
When demonstrating value priced systems, many times Siemens develops advanced technologies and typically
the systems are comparable in features and image quality, releases them on premium performance systems
so it is important to make sure what you say addresses (ACUSON S Family systems).
their needs and how Siemens solves them. Physicians
Our philosophy of technology migration allows migration
are very busy and may give you little time to demonstrate
of these technologies across to our other platforms,
the overall system.
providing additional value to our customer.
During the sales process, it is important to differentiate
Remember to stress the three key customer benefits in
yourself from your competitors.
Clinical, Operational and Financial.
Emphasize the value Siemens brings as an innovative
company and why we are the Ultrasound Pioneers.
Key Benefits
◾◾ Excellent image quality to ◾◾ Easy to use from exam start ◾◾ Meets clinical needs with
differentiate subtle tissue to reporting scalable products for
textures in the tendon, different customer needs
◾◾ Automation and customized
nerves and ligaments
presets reduce image ◾◾ Reliability and local
◾◾ Advanced technology optimization serviceability to maintain
available workflow
◾◾ Lightweight transducers
◾◾ Doppler sensitivity to reduce stress and ◾◾ Siemens Remote Service
to demonstrate strain (including ACUSON (SRS) included in product
microvasculature and Freestyle system cable-free warranty and service plans
inflammatory arthropathies transducers) (not available on the
ACUSON Freestyle or
◾◾ Clear needle visualization ◾◾ Minimal workflow
ACUSON P300 systems)
for procedures interruptions with Siemens
Remote Service
◾◾ Siemens Remote Service
provides continuous access
to Siemens‘s product
experts during warranty
term and with service plans
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Demonstration
It is important for the physician to believe the system With simplified workflow, the physician or sonographer
was designed just for their practice. Be familiar with terms can focus on the patient and not the controls. When
for MSK ultrasound, and focus on their clinical needs. demonstrating the control panel, focus on just the major
Pick three specific things to focus on and continue to controls – Start exam, Freeze, Store, Depth, Color and
point these out throughout the demo. Measure. Additional controls can be reviewed as needed.
Throughout the exam, take images/clips using the
Siemens transducers are lightweight, ergonomic
footswitch to showcase with the physician. This is
designed with SuppleFlex™ transducer cables:
especially useful in shoulders where the physician may
This provides for less stress and strain while doing the stand behind the patient and scan to evaluate motion
exams. This is a great selling feature when they are with the monitor in front of the patient. Many of these
doing a large workload of different exam types. physicians are not used to taking a lot of images as
they are focused on the anatomy and diagnosis.
Workflow is simplified:
The Dual feature can allow the user to scan one side and
User interface ease of use provides reduced button then compare to the other side easily.
presses needed to complete an exam:
If cart-based, focus on the large monitor, image size and
◾◾ One touch image auto optimization an articulating arm that allows for excellent viewing angle
for ease in real-time assessment and injection procedures.
◾◾ Excellent color Doppler sensitivity for low flow volume
If demonstrating the ACUSON P300 system, make sure
◾◾ Trapezoid imaging for extended field of view in the
the physician is in front of the system and you can
near field
see all the gray bars on the display monitor for best
◾◾ 2D beam steer for improved needle visualization representation of the image.
◾◾ Panoramic imaging for extended field of view When demonstrating the ACUSON Freestyle system, tilt
the monitor for best viewing angle. The top of the screen
should be at or just below eye level.
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General Information Clinical Sales Demonstration Terminology
Demonstration
Excellent image quality with advanced imaging Customizable imaging presets to address the easy to
technology for consistent, reproducible results: the most technically difficult exam:
◾◾ Spatial compounding and speckle reduction technology Customizable imaging presets to address imaging from
is standard or part of the typical configuration for the superficial detailed anatomy to the most technically
the primary products (listed on the Typical System difficult exam like a large shoulder.
Configurations chart) sold into this environment.
Point out all the imaging parameters this sets from depth,
◾◾ This provides the contrast and detail resolution needed focus, image aesthetics and frequency. Show the value
to distinguish the subtle changes and fine tissue texture of presets.
in tendons, nerves and ligaments.
Excellent needle visualization:
◾◾ Excellent sensitivity to demonstrate low flow volume
with Color and Power Doppler. ◾◾ This can be easily be demonstrated with a phantom on
a previously stored clip.
◾◾ MultiHertz™ multiple frequency imaging, migrated from
the ACUSON S Family systems, demonstrates how easy ◾◾ 2D beam steer can aid in needle visualization, but in
it is to improve the penetration on larger shoulders and some cases does not work with advanced imaging
legs with just a touch of a button on the ACUSON X700 (compounding), so use discretion.
and ACUSON X300 PE systems.
-- The ACUSON P300 system has multi-frequency
imaging
-- The ACUSON Freestyle system has standard
Pixelformer™ image processing architecture
technology and automates frequency with depth
adjustments
◾◾ It can be challenging to point out specific anatomy even
for the clinical specialist as many may not have the
clinical expertise in this specialty.
◾◾ Physicians can be great teachers and will typically point
out what they are looking at but a basic understanding
of the anatomy is important.
◾◾ There are many references available to provide basic
MSK ultrasound understanding.
◾◾ The presentation on procedural MSK for Ultrasound
using ACUSON Freestyle system (available on the
Intranet/Healthcare Partner Portal) is an excellent
resource for Sales and Clinical Specialists, especially
to demonstrate basic anatomy and scanning views.
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Terminology
Sources http://www.aium.org/resources/guidelines/musculoskeletal.pdf
http://www.amssm.org/Content/pdf%20files/MSKUltrasoundTool.pdf
http://www.musclejointmed.com/pinzon10_PPM_June09.pdf
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3302037/
http://medical-dictionary.thefreedictionary.com/tenosynovitis
http://www.essr.org/html/img/pool/knee.pdf
http://www.ultrasoundpaedia.com/normal-ankle/
http://my.clevelandclinic.org/neurological_institute/neuromuscular-center/diagnostics
Anatomy
Articular cartilage Flexible connective tissue found in joints between bones; not as hard and rigid as bone
but stiffer and less flexible than muscle; does not contain blood vessels.
Bursae Bursae are small fluid-filled sacs that act as a cushion between a bone and other moving
parts such as muscles, tendons or skin.
Dorsal The back of the hand and upper surface of the foot are both described as the dorsal
surface.
Ligaments A band of fibrous connective tissue that connects bones to other bones to form a joint;
ligaments stabilize joints.
Palmar or Volar Referring to the palm of the hand.
Peripheral nerves Any nerve outside the central nervous system. The median nerve is a common peripheral
nerve visualized in the wrist that, when viewed in a transverse plane, has a classic
“honeycomb” appearance on ultrasound.
Plantar The plantar surface of the foot is commonly referred to as the sole of the foot.
Retinaculum It is not part of any muscle; rather it is a band around tendons that holds them in place.
Its function is mostly to stabilize a tendon.
Sesamoid bones A bone embedded within a tendon typically located in the hands and feet. The patella
(knee cap) is a large sesamoid bone within the quadriceps tendon. They modify pressure,
diminish friction and can change the direction of a muscle pull.
Tendons A tough band of fibrous connective tissue that usually connects muscle to bone – an
extension of the muscle that surrounds a joint and provides structural stability and
assistance in movement.
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General Information Clinical Sales Demonstration Terminology
Terminology
Pathology
Baker’s cyst Baker's cyst, also known as a popliteal cyst, is a benign swelling of the semi-membranous
bursa (or more rarely some other synovial bursa) found behind the knee joint.
Bursitis Inflammation of the bursae commonly caused by repetitive movement and excessive
pressure of the joint, trauma or injury.
Carpal tunnel Carpal tunnel syndrome is a disorder caused by compression at the wrist of the median
syndrome nerve supplying the hand, causing numbness and tingling.
Cyst Anechoic, fluid-filled structures; showing posterior enhancement. May be simple or
complex.
Plantar fascitis Inflammation of the fascia. Associated with plantar fasciitis.
Shoulder impingement Occurs when tendons of the rotator cuff muscles become irritated and inflamed as they
syndrome pass through the subacromial space. Causes pain, weakness, loss of movement. Also
referred to as swimmer’s shoulder and thrower’s shoulder.
Synovitis Fluid secreted by the synovial membrane and found in joint cavities that are inflamed.
Tendinitis Inflammation of the tendon.
Tendinosis Also called chronic tendinitis, tendinosis, chronic tendinopathy, or chronic tendon injury,
is damage to a tendon at a cellular level (the suffix “osis” implies a pathology of chronic
degeneration without inflammation). It is thought to be caused by micro-tears in the
connective tissue in and around the tendon.
Tenosynovitis Inflammation of the fluid filled sheath (synovium) that surrounds a tendon. Symptoms
include pain, swelling and difficulty moving a joint.
MSK Movement
Abduction Movement that brings a structure away from the body.
Adduction Movement that brings a structure towards the body.
Contralateral Contralateral means a structure on the other side of the body.
Distal Distal is further from the center of the body or near the end of a structure (think
“distant”). Example: the knee joint is formed where the proximal tibia meets the distal
femur.
Dorsiflexion Dorsiflexion is the bending of the foot upward, decreasing the angle of the dorsal aspect
of the foot to the leg.
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The products/features mentioned in
this document may not be commercially
available in all countries. Due to
regulatory reasons their future
availability cannot be guaranteed.
Please contact your local Siemens
organization for further details.
Standalone clinical images may have
been cropped to better visualize
pathology.
ACUSON Freestyle, ACUSON P300,
ACUSON S Family, ACUSON S1000,
ACUSON S2000, ACUSON S3000,
ACUSON X Family, ACUSON X300,
ACUSON X700, Advanced SieClear,
Clarify, Dynamic TCE, HELX, Native,
SieScape, TEQ, TGO, and Virtual Touch
are trademarks of Siemens Medical
Solutions USA, Inc.
www.siemens.com/healthcare