EVERYTHING YOU NEED TO KNOW

ABOUT

UNIVERSAL
CREDIT
 CONTENTS

What is Universal Credit? Page 3

Who can apply? Page 4

How to apply Page 5

How much will I get? Page 6

What support is available for me? Page 7

Contact the helpline Page 8

 WHAT IS
UNIVERSAL CREDIT?

WHAT IS IT?
Universal Credit is a type of
benefit to support you if
you’re working and on a low
income, OR if you’re not
currently working.

DOES IT REPLACE MY
BENEFITS?
Universal Credit replaces some of the
benefits and tax credits you
might be getting now, for example:

Housing Benefit.
Child Tax Credit.
Income Support.
Working Tax
Credit.
Income-based
Jobseeker’s Allowance.
Income-related
Employment and Support Allowance.

WATCH VIDEO
ON UNIVERSAL
CREDIT

https://www.youtube.com/
watch?v=E7GUu7Xa7Nw.

SOURCE: GOV.UK
 WHO CAN
APPLY?

YOU MAY GET

UNIVERSAL
CREDIT IF:
you’re on a low income or NOT
at work
you’re 18 or over
you or your partner are under
State Pension age (read below)
you and your partner have
£16,000 or less in savings
between you both
you live in the UK

IF YOU'RE NOT
ELIGIBLE...
You can use the online benefits
calculator to check what benefits
you could get if you’re not
eligible for Universal Credit.
Click on the following link:

https://www.gov.uk/benefits-
calculators

IF YOU’RE IN
A COUPLE AND ONE
OF YOU IS STATE
PENSION AGE:
You and your partner can claim
Universal Credit as a couple if one
of you is under State Pension
age and eligible for Universal
Credit. Click below to check your
state pension age:

https://www.gov.uk/state-
pension-age

SOURCE: GOV.UK
 HOW TO
APPLY

HOW CAN I
APPLY?
You can apply for Universal
Credit online only.
If you and your partner live
together then you must apply
as a couple. You do not need
to be married.

WHAT
INFORMATION/DOCU
MENTS DO I NEED TO
APPLY?
your bank, building society or
credit union account details
an email address
information about your housing, for
example how much rent you pay
details of your income, e.g. payslips
details of savings and any
investments, e.g. shares or a
property that you rent out
details of how much you pay for
childcare, if you’re applying for
help with childcare costs

CLICK ON LINK
BELOW TO START
YOUR APPLICATION.
https://www.universal-
credit.service.gov.uk/postcode-
checker

SOURCE: GOV.UK
 HOW MUCH WILL I
GET?

UNIVERSAL
CREDIT PAYMENT
Your Universal Credit payment
is made up of a standard
allowance and any extra
amounts that apply to you, for
example if you:

have children
have a disability or health
condition which prevents
you from working
need help paying your rent

WHAT ABOUT
MY EARNINGS?
How much Universal Credit
you get will depend on your
earnings. Click below to find
out more:

https://www.gov.uk/unive
rsal-credit/how-your-
earnings-affect-your-
payments

HOW MUCH
COULD I GET?
Use the benefits
calculator below to see how
much you could get:

https://www.gov.uk/benef
its-calculators

SOURCE: GOV.UK
 WHAT SUPPORT IS
AVAILABLE FOR ME?

HOUSING COSTS
You could get money to help
pay your housing costs. How
much you get depends on
your age and circumstances.
Click below for more info:

https://www.gov.uk/housin
g-and-universal-credit

IF YOU'RE A
HOMEOWNER
If you’re a homeowner, you
might be able to get a loan to
help with interest payments on
your mortgage or other loans
you’ve taken out for your
home. Click below for info on
this:

https://www.gov.uk/housing
-and-universal-
credit/property-you-own

OTHER SUPPORT
YOU COULD GET...
If you receive Universal Credit you
may also be able other financial
support depending on your
circumstances. Click on link below
for more information on this:

https://www.gov.uk/universal-
credit/other-financial-support

SOURCE: GOV.UK
 CONTACT THE
HELPLINE

IF YOU NEED HELP

WITH YOUR CLAIM, CALL
THE UNIVERSAL CREDIT
HELPLINE FREE ON:
TELEPHONE: 0800 328 5644
TEXTPHONE: 0800 328 1344
Phone lines open 8am - 6pm, Monday
to Friday (closed on bank and public
holidays).

Calls are free.

IF YOU WANT TO READ MORE ON

UNIVERSAL CREDIT, CLICK LINK
BELOW:
HTTPS://WWW.GOV.UK/UNIVERSAL-CREDIT

SOURCE: GOV.UK