Competency

Development
Programme
(CDP) on Lean Six
Sigma Black Belt
Management consulting

KPMG.com/in
Lean Six Sigma has today become one
of the most prevalent methodologies to
achieve higher levels of performance and
many of the success stories in Lean Six
Sigma revolve around effective change
agents. Our Black Belt programme aims to
enable your transformation into an effective
change agent.

About Lean Six Sigma

Coping with the constant change encompassing The corporate success saga recognises Lean Six Sigma
business growth, geographical expansion and methodology to contribute to achieving desired results.
competing environment, it has become imperative to Enables practitioners to use accurate information to
leverage pertinent benchmarking inputs to derive near draw an effective benchmark and conclusions. The
accurate conclusions. While business objectives are methodology is, about reducing defect, process and
often brainstormed in board meetings and leadership performance excellence. More than thousands of
forums, there remains a void in how they are translated participants from various organisations have undergone
to organisational capability, benchmark and process this programme with us in the past and have provided
performance. An organisation cannot grow without testimonials demonstrating potential benefits. We
carrying the success baton of its robust processes – ourselves have also taken up projects across diverse
especially those that are meant to deliver a desired output industries and domains and used Lean Six Sigma to seek
repeatedly. Thus, the need translates to having such potential benefits.
practices that can help ensure organisational capability,
well controlled processes and reduced defects in
operations/actions being carried out.

Black Belts require professional training to gain a thorough understanding of Lean Six Sigma
philosophy, methods and quality management tools and techniques.

KPMG in India Black Belt Programme

Black Belt is a term that differentiates individual maturity who share thoughts to nurture experiential learning.
of understanding Lean Six Sigma concept enabling The programme provides in-depth understanding and
more accurate interpretations that can be drawn from interpretation using statistical tools, concepts and
using effective statistical tools. The term is deemed techniques to make fact-based decisions, use data to
to be associated with leaders driving organisational draw business conclusions, analyze accurate trends and
transformation, those who cultivate from a few core metrics for their practical use, conduct depth causes
projects to overall excellence programmes. analysis and innovate for organisational transformation.
It brings practical demonstration of statistical tools and
KPMG in India offers a 8-day thorough 64 hour contact provide an opportunity to practice sufficient.
programme designed with adaptive learning methodology.
The programme spans across two 4-day modules to adopt Phase 1: Define, measure and analyse.
concepts and practice better. The programme is delivered Phase 2: : Statistical tool usage, demonstrations, improve
by experienced senior KPMG in India professionals & control and integration

© 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Programme objective
The programme aims at improving competency of
individuals to be able to lead and drive organisation wide
transformation programs through in-depthunderstanding
A balanced and structured programme
of business issues, use statistics to make decisions, and
improve performance that enables you to meet the rigour
and challenges of Lean Six Sigma
For whom implementation.
• Innovation, transformation and change leaders,
professionals managing Lean Six Sigma teams Potential benefits from the programme
• Lean Six Sigma practitioners involved in high impact • Provide in-depth understanding to:
transformational projects
–– Link business objectives to measurable
• Decision makers in varied roles across industry and performance parameters
domain
–– Data driven problem solving,
• Professionals involved in process control, quality and
–– Process and performance transformation
improvement
• Competency development and career enhancement
• Aspirants for data analytics, research, process
engineering and re-engineering initiatives • Differentiate and gain leadership acumen to drive large
projects
• Aspirants for Lean improvement, waste reduction,
production and service efficiency • Learn project management, team dependency and
intergroup coordination
Successfully embraced by professionals from healthcare,
logistics, aviation, banking, IT, ITES, banking, finance, • Lead cross geographical, cross functional high impact
treasury, defence, marketing, research, telecom, projects
brewery, heavy machinery, automobile, pharma, FMCG,
• Share experience and learn from industry leaders in a
outsourcing, seaways, marine, packaging, hospitality and
heterogeneous environment
many more

© 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Programme details
The details of the course covered is provided below

Phase Topics covered

History of Lean Six Sigma, project selection and prioritisation, QFD

Defining and developing the project charter, Building goal/problem statement

Project scoping; selection of team members, Assigning of roles for team members

Business case and project sign off

Overview & Capturing Voice of Customer (VOC) and its relevance

define
Kano Model – Study customer delight factors

CTQ characteristics – characteristic, unit of measure, target, specification limit, desired level of quality

Process mapping using COPIS/SIPOC Model

Change Management Tools like A-RM-I (Approver, Resource, Member of the team, Interested Party), GRPI (Goals,
Roles, Processes, Interpersonal skills

Data types: Discrete and Continuous

Sampling plan and techniques

Measurement Systems Analysis (MSA) using Variable Data - Gage R&R ; using Attribute Data - Attribute Agreement
Analysis

Performance standards – defect, unit and opportunity

Data collection plan- five step data collection plan

Defects, DPMO, DPO, Rolled Throughput Yield (RTY);

Measure
Process capability analysis: The specification limits (double sided; single sided)

Baseline sigma capability- Zst and Zlt

Z calculator tool and use of Z conversion table

Normality - why it matters, and what to do when your data is not normal

Normality Test - Anderson Darling Normality Test

Box Cox and Johnson Transformation

© 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Phase Topics covered

Root Cause Analysis

Fishbone/Ishikawa Diagrams; Cause and Effects Matrix; Box Whisker Plots

MSA on Xs

Hypothesis Testing, Regression and Correlation Analysis

Analyze
Hypothesis - Formation, Alpha and Beta Risks; Test of Means, Variances, Ratios

Hypothesis Testing of One Y,X pair: Chi Square, ANOVA (Analysis of Variance)

Analysis of multiple variables: Concept of rational sub grouping, ANOVA (Analysis of Variance)

Pareto with Confidence Intervals, significance of Standardized effect.

Design of experiment – Full factorial experiments. Main effects plot; Interactions plot

Introduction to TRIZ

FMEA (Failure Mode and effect Analysis),

Improve
Mistake proofing with Poka Yoke

Solution selection

Cost benefit analysis and reporting - Linkages to profit and loss

Determine improved process capability

Selection of SPC Charts (Attribute Data and Variable Data)

Introduction to statistical process control - its relevance; common causes vs. special causes

Introduction to control charts – Continuous and Discrete Data

Control
Discrete data control charts (P, U, defects vs. defectives). Variable data control Charts (I-MR and X-Bar R)

Mistake proofing with Poka Yoke

Cost benefit analysis and reporting - Linkages to profit and loss

Lessons learned - documenting repeatable and replicable do’s and don’ts on your project

© 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Class quorum
The minimum number required for conducting the course participants will be provided two days in advance regarding
is eight and maximum number of participants is fifteen. such cancellations or postponement.
If the minimum quorum is not available within the Please confirm your registration and class schedule before
scheduled class dates, KPMG in India reserves the right finalising on travel or other logistics from your end.
to postpone or cancel the programme. Notice to the

Methodology Registration
• The programme is a global standard offering that For attending the course, participants are required to
uses mix of techniques aligned to adaptive learning send the physical copy of the Demand Draft to the
style respective KPMG regional office. Participants can also
pay the fee using a bank deposit facility. Account details
• Inculcates class room exercises, theory vs scenario
will be provided by the respective KPMG office. For
linkage in a mini-group setup, reverse presentation,
all registration related queries, please refer contacts
demonstration of statistical tools and practice
section.
sessions
Refund rules
Programme schedule
If the course stands cancelled, the entire fee amount
Programmme is available across locations. The schedule would be refunded back to the candidate. In case of a
for the same is regularly updated on our website: no-show by the candidate no amount shall be refunded.
If the candidate discontinues the course, no refund
Lean Six Sigma Certification Programmes | KPMG | IN would be made available.
Materials and logistics No refund of travel cost would be done. Please confirm
the training before making your travel arrangement.
It would be advisable to come to the class with a laptop
We would be providing a two day cancellation or
enabled with a leading operating system. Access to a
postponement notice for the same.
copy of the statistical tool such as Minitab would be
useful to conduct exercises. KPMG in India would only In case the candidate does not qualify for the
be providing hard copies of the training material for your certification, no refund would be made; however, the
perusal. candidate can re-register again for the course by paying
the required program fee and attend the same.
Evaluation
The candidate is liable to pay the entire amount, for
Evaluation would be carried out through a written the Lean Six Sigma Black Belt programme through a
examination consisting of objective type and scenario Demand Draft or using an online money transfer facility
based questions. before the commencement of the first phase of the
• Black Belt assessment exam would be conducted at program.
the end of the theoretical sessions
Issue of certificates
• Tool usage demonstrations might also be carried out
Certificates would be issued only to successful
as part of the assessment
candidates, on completion of programme requirements
KPMG in India follows a strict evaluation process and and on full realisation of payment. Organisations
will not entertain any requests for re-consideration sponsoring candidates need to provide explicit
in case the candidate does not qualify for the instructions of how the certificate needs to be issued to
certification. candidates. The certificates are expected to be issued
within four weeks of the completion of assessment.
Pedagogy
• Each participant will get a hardcopy of the training
material which can be used for reference
• Participants will carry out individual/group exercises
during the training, mentored by KPMG in India
faculty
• Active question and answer sessions are built into
the course for clarifications and better understanding

© 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Testimonials:

I had attended the Lean Six sigma Black Belt CDP run The Six Sigma Lean Black Belt CDP helped me
at KPMG in their Gurgaon office and I am pleased to to understand the business and people aspects
say that it was a very delightful experience. Each one of of transformational projects. The ability to take a
us in the class had such a diverse background, and still complicated statistical methodology and communicate it
the trainer managed to deliver what I would call a world so that non-statisticians can understand the concept and
class facilitation experience for everyone equally. He easily utilize the tools to improve performance, increase
was helpful, informative and articulate in his demeanour. sales revenues and reduce costs. By using the simple
The CDP has enabled me to change my role at work and tools I learned in the program I have already been able to
helped me earn a new title! I would happily refer KPMG significantly improve the IT environment of my company
for any future needs to my colleagues. and pass this on to the operational team who filtered it
through the rest of the organization
Senior Professional Senior Professional
from Leading Insurance company. from Leading Manufacturing company.

Disclaimer: The views and opinions expressed herein are those of the participants and do not necessarily represent the views and opinions of KPMG in India.

KPMG advantage

Offering Among the first Leadership Dedicated Credibility Commitment

Structured To have a Lean Among the Dedicated Catering to Contributing to

programme for: Six Sigma leaders in Open team of Lean audience the national skill
• Lean Six Sigma training practice house Green Six Sigma from diverse development
Green belt in India. Belt and Black resources domains those agenda of the
Belt workshop including include: banking Govt.
• Lean Six Sigma
Trained Master Black and finance, Spreading
Black belt •
more than Belt, Black manufacturing, Zero Defect
Customisable thousands of Belt and Green it/ites, awareness
for: professionals Belts. hospitality,
healthcare, • Enabling
• Lean Six Sigma across India,
defense, quality in
Yellow belt Middle East
logistics, manufacturing
• Master and Africa. and service.
education and
Black belt
more... repeat • Enabling
Lean Six sigma deliveries people for
advisory across 85 per fact-based
• Faclitation cent clients. decision
approach making
• Full scale
• Implementation

About KPMG in India

KPMG in India, a professional services firm, is the Indian KPMG in India offers services to national and international
member firm affiliated with KPMG International and was clients in India across sectors. We strive to provide rapid,
established in September 1993. Our professionals leverage performance-based, industry-focussed and technology-
the global network of firms, providing detailed knowledge enabled services, which reflect a shared knowledge of
of local laws, regulations, markets and competition. global and local industries and our experience of the Indian
KPMG has offices across India in Ahmedabad, Bengaluru, business environment.
Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi,
Kolkata, Mumbai, Noida, Pune, Vadodara and Vijaywada.

© 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
For programme enquiries
Southern Region West Region North Region
Bengaluru, Hyderabad, Chennai, Mumbai, Pune, Nashik, Ahmedabad, Delhi, Gurugram, Noida, Chandigarh,
Kochi and Trivandrum. Indore Jaipur, Kolkata
M: +91 9022 033 666 M: +91 8444 011 201 M: +91 9555 688 555
E: in-fmsixsigma@kpmg.com E: in-fmsixsigma@kpmg.com E: in-fmsixsigma@kpmg.com

KPMG in India contacts

Dr. KK Raman
Partner
Business Excellence
T: +91 80 3065 4700
E: kkothandaraman@kpmg.com

Venkataramani Sankaran
Executive Director
Business Excellence
T: +91 44 3914 525
E: vsankaran@kpmg.com

Nitesh Jain
Director
Business Excellence
T: +91 120 4785450
E: niteshjain@kpmg.com

Follow us on: For General Six Sigma Enquiries:

kpmg.com/in/socialmedia in-fmsixsigma@kpmg.com

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate
and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such
information without appropriate professional advice after a thorough examination of the particular situation.

© 2019 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”),
a Swiss entity. All rights reserved.

The KPMG name and logo are registered trademark or trademarks of KPMG International.