Republic of the Philippines s) DEPARTMENT OF LABOR AND EMPLOYMENT a, Intramuros, Manila ee aaah DEPARMENT ORDER NO. ay avons Series of 2019 E GUIDELINES ON THE IMPLEMENTATION OF THE DOLE-GOVERNMENT INTERNSHIP PROGRAM (DOLE-GIP) Pursuant to Executive Order No. 139, Series of 1993, implementing the youth work program, KABATAAN: 2000, and as provided under Republic Act No. 11260 or the FY 2019 General Appropriations Act (GAA) on Page 1024 of the GAA Item No. 3. Government Internship Program, this Department Order is hereby issued prescribing the standards and procedures for effective implementation of the DOLE-Government Internship Program (GIP). SECTION 1. OBJECTIVES a. To engage beneficiaries into public service by involving them in government programs and projects, through the various GIP partner agencies; b. To provide program beneficiaries, particularly the poor/indigent, opportunity to demonstrate their talents and skills in the field of public service with the ultimate objective of attracting the best and the brightest who want to pursue a career in government service, particularly in the fields and disciplines related to labor and employment; and c. To fast-track the implementation and monitoring of DOLE programs and projects related to employment facilitation and social protection, all of which directly contribute to the goal of inclusive growth through massive employment generation and substantial poverty reduction. SECTION 2. SCOPE AND COVERAGE This Guideline shall apply to qualified beneficiaries in areas with any of the following conditions: a. Priority areas for intervention as identified by the Joint Human Development and Poverty Reduction Cluster and NEDA-Social Development Committee; b. Implementing National Skills Registry Program (NSRP); ¢. Implementing Child Labor Prevention and Elimination Program (CLPEP) and other related initiatives; d. Hit by natural disasters, man-made calamities, or affected by armed conflict; e. Areas where government regulations that caused displacements were implemented; or f. Other areas identified by the DOLE Regional Offices where beneficiaries are entitled to the availment of the GIP provided that they meet the qualifications. Page 1 0f 6SECTION 3. DEFINITION OF TERMS: As used herein, the following terms shall mean: b. k. DOLE - refers to the Department of Labor and Employment who shall manage and supervise the implementation of the program. GIP - refers to Government Internship Program, a component of the KABATAAN: 2000 under Executive Order or EO 139, Series of 1993, which aims to provide opportunities and engage program beneficiaries to serve the general public in government agencies/entities projects and programs at the national and local level. . Intern/Beneficiary — refers to the individual as qualified recipient of the DOLE-GIP. |. Internship — refers to the period of work experience to give beneficiaries exposure to the world of work. Minimum of three (3) months to a maximum of six (6) months. . Stipend — refers to the allowance received by the GIP beneficiaries. GIP Partner Agencies — refers to the executive, legislative, and judicial bodies at the regional and national levels, Public Employment Service Offices (PESOs), public hospitals and public schools or educational institutions, government financial institutions (GFls), government-owned and controlled corporation (GOCCs), and local government units (LGUs) within the residence or in nearby localities of the beneficiaries. |. GSIS — refers to Government Service Insurance System, a social insurance institution, who shall issue Group Insurance Accident policies for the beneficiaries. . GPAI — refers to Group Personal Accident Insurance issued by the GSIS. CLPEP - refers to Child Labor Prevention and Elimination Program which aims to remove children from child labor particularly in its worst form. Senior Citizen — refers to any resident citizen of the Philippines at least sixty (60) years old. PWD - refers to the Person with Disability. SECTION 4. QUALIFICATIONS Beneficiaries must be: b. c. Individuals aged 18-30 years old, except those as may be determined by DOLE Regional Offices based on Section 2 (d) and (e) of this Guidelines; At least a graduate of High School/Senior High, or its equivalent level under the Alternative Learning System, or technical-vocational graduate; and Without work experience except those identified under Section 2 (d) and (e) of this D.O. SECTION 5. REQUIREMENTS Applicants must submit any of the following whichever is applicable: a. Transcript of Records (TOR); or b. Form 137/Form 138; or ¢. Diploma or Certificate of Graduation; or Page 2 of 6d. Certification from the school/institution or any document/proof equivalent to this effect. For beneficiaries under Section 2 (d) and (@), a certification from the Barangay that the applicant is a resident of the areas mentioned shall be submitted. SECTION 6. PRIORITY FOR INDIGENTS Applicants who submitted a Certificate of Indigency shall be prioritized to avail the program. SECTION 7. DUTIES AND FUNCTIONS The following duties and functions may be required to be performed by GIP beneficiaries: a. Assist the DOLE and its partner agencies personnel/staff; b. Assist in the encoding of registrants in the PESO Employment Information System (PEIS); ¢. Assist in profiling child laborer/s, persons with disability (PWD) and senior citizen in concerned barangays; moo |. Assist public school/hospital personnel/staff; . Assist LGU personnel/staff; and Perform duties that are not highly-technical in nature assigned by the government agencies or GIP partners. SECTION 8. PROGRAM IMPLEMENTATION AND MANAGEMENT ‘A. The Bureau of Local Employment shal a 2 oye oa . Act as Program Manager of the DOLE-GIP; . Provide technical support and issuance of advisory services to the DOLE Regional Offices to ensure effective implementation of the program; . Provide technical support to other participating government agencies/ entities as needed; . Evaluate and review the proposals submitted by the DOLE ROs prior to submission to DOLE CO; . Develop, establish, and maintain a database of DOLE-GIP beneficiaries; . Monitor progress of implementation of DOLE-GIP at the regional level and submit accomplishment and assessment reports; and . Provide pro-forma forms and templates for the implementation and monitoring of the DOLE-GIP (attached as Annex), as follows: a) Application Form — Form A b) Memorandum of Understanding — Form B ¢) Internship Agreement — Form C 4d) Template for Intern's Identification Card/ID measuring 8.5x12cm with 2x2 photo — Form D @) Certificate of Completion — Form E f)_List of GIP Beneficiaries — Form F 9) Monitoring Forms — Form G h) List of Absorbed Beneficiaries — Form H Page 3 of 6i) GIP Feedback Form — Form | B. The Regional Offices shall: 1. 2. Facilitate and supervise the implementation of the Program at the regional/provincial level; Shall assist/coordinate with the proponent partner agencies on the submission of requirements such as profiled list of beneficiaries, work program, and project proposal and review the same prior to endorsement to the BLE for endorsement to the DOLE Central Office (DOLE CO); . Execute with requesting and receiving partner agencies, and/or instrumentalities, including public schools or institutions, a Memorandum of Understanding in the implementation of the DOLE-GI Facilitate the enrollment of beneficiaries to GSIS-GPAI; . Assign the interns to perform functions in DOLE and other partner agencies/entities where the DOLE has effected an MOU, as enumerated under Section 7 of this D.O.; . Issue identification cards to the interns for purposes of accounting them as program beneficiaries and, for purposes of claiming their allowancesistipend. The ID shall have a unique code starting from the year of implementation and the region where the intern is or will be assigned (e.g. 19NCR00001). This identification card may be separate from the ID to be issued by the GIP Partner Agencies; . Determine, process, and facilitate the payment of the stipend equivalent to the highest prevailing minimum wage in the Region where the interns are assigned. The DOLE-ROs may adopt the payroll system, or any other form or mode of payment for the intern’s stipend/allowance as they deem efficient and effective; . Facilitate through the LGU Public Employment Service Offices (PESOs), educational institutions based on Job Placement Office (JPO), and Network of Career Guidance Counselors and Advocates the engagement of the interns in government agencies, particularly in convergent programs run by government agencies (ie., HELPME, CLPEP, SPES, NSRP); . Explore, recommend and forge agreement with financial institution (e.g. Landbank, Lhuillier, LBC and similar institutions), as far as practicable, to facilitate the payment of stipend/allowance of the intern; 10.Submit the prescribed GIP Monitoring Forms and the List of GIP beneficiaries on a quarterly basis to the Bureau of Local Employment and post the same in their respective websites. The list of beneficiaries shall be regularly updated and made accessible to the public. No other information except the names of the beneficiaries shall be posted in the DOLE-ROs website in compliance with Republic Act 10173 or the Data Privacy Act of 2012; and 11.Issue a Certificate of Completion to the intern upon fulfillment of the Agreement. Page 4 0f 6SECTION 9. DURATION OF ENGAGEMENT, PAYMENT OF ALLOWANCE, AND GSIS PREMIUM a. The Internship Agreement shall be for a minimum of three (3) months to a maximum of six (6) months computed from the date that the Intern reported for work in his/her office of assignment. Provided that: 1. Former GIP beneficiaries may be re-admitted for a minimum of three (3) months to a maximum of six (6) months upon recommendation of the partner agencies, whether local or national; Provided further, that they will be designated to perform tasks that would enable them to acquire additional competencies that would merit a potential position, whether contractual, casual or permanent in the government service; and 2. That such recommendation contains: (a) Performance rating or evaluation of the intern; (b) Needed skills of the intern for enhancement; and (c) the Intent to hire or absorb the GIP as a contractual, temporary or regular employee, subject to the willingness of the intern and applicable Civil Service Rules and Regulations. b. For purposes of computation, each month shall be equivalent to twenty two (22) work days exclusive of special non-working holidays. In case there are non-working holidays within the duration of the GIP agreement, the period may extend beyond the end date to utilize the allocated budget for twenty two (22) work days a month. Policies on compensatory time off (CTO) shall not be applied to GIP. However, overtime services rendered and accumulated for eight (8) hours shall be computed as one (1) working day. The same shall be applied to the services rendered during holidays which shall form part of the three (3) or six (6) months period of engagement; c. Existing minimum wage shall be construed and understood as the highest or maximum of the regional minimum wage rates; d. The Intern shall also be entitled to an insurance coverage of not less than P50,000 but not more than P100,000.00, based on the premium agreed by the DOLE and the GSIS. The insurance premium shall not be deducted from the beneficiary's allowance but from the general supplemental budget for DOLE-GIP; and e. In case where the intern voluntarily terminated the Internship Agreement prior to the expiration of the Agreement, the DOLE RO may provide another intern as a substitute who shall cover only the unexpired term of the Agreement. SECTION 10. SPECIAL PROVISIONS: INTERNS FOR DOLE CENTRAL OFFICE a. The Human Resource Development Service (DOLE-HRDS) shall facilitate and process the recruitment of applicants for the DOLE Bureaus and Services; and Page § of 6b, The DOLE-HRDS shall prepare and submit report to the DOLE-BLE which includes the list of Interns hired, office of assignment, and their tentative date of report to work, including beneficiaries absorbed as Permanent, Job Order, Contractual, or Project Based employees. SECTION 11. REPEALING CLAUSE All orders, rules, regulations, and other administrative issuances or provisions thereof, which are contrary to or inconsistent herewith, are hereby repealed, amended or modified accordingly. SECTION 12. EFFECTIVITY This Guidelines takes effect on the date of the effectivity of Republic Act No. 11260 or the 2019 General Appropriations Act (GAA). Manila. Philippines, 29 JUL 2019 2019 Secretary ‘Ome of the Secrotry COMA AU Page 6 of 6DOLE-GIP FORM A DOLE REGIONAL OFFICE __ ‘GOVERNMENT INTERNSHIP PROGRAM (GIP) APPLICATION FORM, INSTRUCTION TO APPLICANTS: Please fitout lhe required information in this for and attach additonal documents, i necessary. |i. NAME OF APPLICANT: Family Name FirstName Middle Name f2. RESIDENTIAL ADDRESS: ATTACH 2x2 PHOTO WITH NAME AND SIGNATURE TAKEN WITHIN THE LAST THREE ‘@) MONTHS: [Tetephone No. ]Motite Number: [E-mail Address: [3.PLACE OF BIRTH (tyirovincs) J4._ DATE OF BIRTH (mmiddlyyyy) Z 7 IS. GENDER TO hae Female 6. CIVIL STATUS [7] Sngie Maried 1D Wiowinidoner [7. EDUCATIONAL ATTAINMENT INCLUSIVE DATES NAME OF SCHOOL _ ES DEGREE OR DIPLOMA lof 2019. |CERTIFICATION: certify that all information given in this application are complete and accurate tothe best of my knowledge. | acknowledge that! have completely read and understood the DOLE-GIP Guidelines as embodied in Department Order No. __, Series (Transcript of Records (Barangay Certification DATE SIGNATURE OF APPLICANT FOR DOLE-RO/FO Use only Interviewed and validated by: INAME and SIGNATURE/Position Gia Documents Received: Form s37/138 CO. diploma Certification from Schools or any docs equivalent toDOLE-GIP FORM B MEMORANDUM OF UNDERSTANDING This Memorandum of Understanding (the Memorandum) made this th day of 2019, by and between the Department of Labor and Employment through DOLE ___ Regional Director , hereinafter referred to as DOLE RO, and hereinafter referred to as the Goverment Intemship Program (GIP) Partner Agency. WHEREAS, the DOLE through RO __ and GIP Partner Agency have agreed to enter into a Memorandum of Understanding for the purpose of achieving the goals of the Government Intemship Program of the DOLE, that is, to provide opportunities and engage program beneficiaries to serve the general public in goverment agencies/entiies’ at the national and local level; WHEREAS, the DOLE through RO ___, as the implementor of the GIP undertakes to provide and assign the interns/beneficiaries to the GIP Partner Agency to perform tasks and duties within those prescribed under Department Order No.__, Series of 2019; NOW, THEREFORE, this Memorandum of Understanding is executed to set forth the duties and responsibilities of the parties hereto, including the terms and conditions of the MOU with respect to the implementation of the DOLE-GIP. PURPOSE: 1. To implement the DOLE-GIP in cooperation and partnership with other government agencies, and instrumentalities to promote exposure to public service. DUTIES AND RESPOSIBILITIES OF DOLE-RO: 1. Provide a number of intem/s available to handle the required tasks and duties as requested by the GIP Partner Agency; and 2. Process and pay the stipend/allowance of the intern equivalent to the highest Prevailing Regional minimum wage for the services rendered; 3. Process and pay the enrolment of the Group Personal Accident Insurance (GPA\) of the intern to the GSIS; 4, Adopt a scheme/method in processing the payment of the intem’s stipend/allowance using any mode/form most efficient and/or expeditious for the intern’s benefit; and5. Issue and transmit the standard identification card/ID of the intem as beneficiary of the DOLE-GIP to be used in claiming their stipend/allowance. OBLIGATIONS OF GIP PARTNER AGENCIES: In addition to applicable labor rules and regulations, the GIP Partner Agency shall: 1. Ensure that the Intern will not be exposed to any hazardous undertaking/s ‘specifically provided under the Anti-Child Labor Law and other pertinent laws relevant thereto; 2. Submit to the DOLE-RO the daily time record of the intern at least two (2) days before the 15" and 30” of the month for the processing of payment of the intern's allowance; 3. Submit a report to the DOLE-RO, a complete and/or updated record of all the intems assigned in their office/department. A special report shall be submitted to the DOLE-RO, in case of intern's voluntary termination prior to the completion of the six-month intemship agreement, specifically stating the reasons for such termination. The report shall be duly signed by the immediate supervisor of the intern/s. ‘This MEMORANDUM OF UNDERSTANDING shall take effect on the date signed by the parties herein until the completion of all the interns assigned to the GIP Partner Agency of their six-month Intemship Agreement with the Department of Labor and Employment Regional Office through Regional Director Signed this, day of 2019, in Regional Director (Government Agency) DOLE-RO GIP Partner AgencyDOLE-GIP Form C DEPARTMENT OF LABOR AND EMPLOYMENT GOVERNMENT INTERNSHIP PROGRAM (DOLE-GIP) INTERNSHIP AGREEMENT THIS AGREEMENT is made by and between the Department of Labor and Employment as represented by Director of the DOLE Regional Office No. ___ with office address at : -and- Name of |Postal | Effective | Effective | Office and | Work Intern Address | start date | end date: | Place of | Contact Assignment__| Person: WITNESSETH: 1. This Agreement shall govern the relationship of the Inte and the Government Office where he/she will be assigned and does not create any employer-employee relationship between the DOLE and the Intern, and will not be accredited as government service for any purpose/s; 2. That the duration of this Agreement shall be for a minimum of three (3) months to a maximum of six (6) months computed from the date that the Intern reported for work in his/her office of assignment, provided that: a) Former GIP beneficiaries may be readmitted for a minimum of three (3) months to a maximum of six (6) months upon recommendation of the partner institution, whether local or national; Provided further, that they will be designated to acquire additional competencies that would merit a potential position, whether contractual, casual or permanent in the government service; and b) That such recommendation contains the (a) Performance rating or evaluation of the intern; (b) Needed skills of the intern for enhancement; and (c) the Intent to hire or absorb the GIP as a contractual, temporary or regular employee.3) For purposes of computation, each month shall be equivalent to twenty two (22) work days exclusive of special non-working holidays. In case there are non-working holidays within the duration of the GIP agreement, the period may extend beyond the end date to utilize the allocated budget for twenty two (22) work days a month. 4) That in cases where the Intern will not be able to finish the period of six (6) months internship program, shall inform/notify the GIP Partner Agency where the internship is rendered through his/her immediate Supervisor, and report to the DOLE-RO the intention of ending this Agreement at an earlier date. 5) That the Intem shall be entitled to receive an allowance/stipend from DOLE, equivalent to the highest prevailing Regional minimum wage where the internship agreement shall be enforced, payable every 15" and 30" of each month based on the Intern’s actual attendance, and that absences, tardiness or under time incurred shall be deducted accordingly; and 6 That the DOLE-RO shall enrol the Intern and pay the one-time GSIS premium in the amount prescribed by the GSIS, which shall be no later than ‘one (1) week after the Intern has reported for work while this Agreement is in effect, or during the period of Internship. Confidentiality: The Intern must maintain confidentiality, when and where appropriate, during and after the internship, of all the data and information where ‘such information is not already within the public domain and is indicated or understood to be confidential. IN WITNESS WHEREOF, both parties have hereunto set their hands this _ th day of 2019, at : Signed: Signed: {insert name } Director The Intern DOLE-RO___ Date: Date: ACKNOWLEDGEMENT REPUBLIC OF THE PHILIPPINES) S.S.BEFORE ME, a Notary Public for and in the above jurisdiction, personally appeared the following: NAME IDENTIFICATION CARD/ DATE/PLACE NUMBER ISSUED known to me to be the same persons who executed the foregoing instrument and acknowledged to me that the same is their own free will and voluntary act and deed. This instrument consists of two (2) pages including this page wherein this Acknowledgement is written, and is signed by the parties and their instrumental witnesses on each and every page hereof. WITNESS MY HAND AND SEAL, this day of , 2019 at NOTARY PUBLIC Doc. No. : Page No. 3 Book No. 3 Series of 2019DOLE-GIP FORM D DUTIES AND RESPONSIBILITIES 4. Asse DOLE and cer Gorman Agencies Pesan Sa 2 Ercan of rit innn Sit Regiy Sytem 2 Profing leaner be bray 4 Asai pte seen pectoral 5 Aesasrg LGU peromalint 6. Otertonctons nt gh ehniclnratre nae ae “Thicontias nate pen whose scr ont signure apa arcs a eid DOLE [Goverment inten Pram Seely “home i nantadaraia anc reba snared on separation or end ot program Pane rope et te yeorrerectve ROS MOS. DUTIES AND RESPONSIBILITIES. 4. Asst DOLE and eter Gevament Agencies Peserne Sta 2 Encving of rosters ine Ss Raps Sys 3 Profi of cedar nthe brag. 4 Aang pute schol personnels! 5 Asisng LU persernea {-oterfarcton ret igh nature IN CASE OF EMERGENCY, PLEASE NOTIFY: Name: NooRess LNG: ‘Tis eerfos ele ponan whose pee and signe apa rena a ere DOLE ‘overmantintersna Prepar sentry ‘Wis cr i oamvanferaie and mus be sender pon sepraion of endef progam Ponte ese oss {oyourerpocve HAOS 9 NOS PES els) eeeDOLE-GIP FORM E CBRITFICATIQy, This is to certify that Mr./Ms. has rendered (three/six) months of service as intern assigned at the Office of of the Department of ____under the Government Internship Program (GIP) of the Department of Labor and Employment (DOLE). This certification is issued for whatever any legal purpose it may serve him/her. Signed this day of 2019. Regional DirectorDOLE REGIONAL OFFICE GOVERNMENT INTERNSHIP PROGRAM (GIP) BENEFICIARIES MONITORING FORM ie eoucaTionat | pocuments Jorrice/puace or] NWUROF | DURATION OF CONTRACT locmieeed pores — | ast | Genver worky ‘armament | sussarreD | assicumenr |, WORY aR ast Name Fist Name a stantpate | ENDDATE ee ee terminated Prepared by: Noted by: ‘Name, Postion/ Designation and Signature iegional Decor ate: ‘hho nte the th marin reper mt conti ota name of benefice ofthe dat the report was sabe. Al epetarl eqements mit he subeited gir anette reference avr othe LE Ma ena ie dl Pam end etd. theADwebitDOLE GOVERNMENT INTERNSHIP PROGRAM (DOLE-GIP) BENEFICIARIES DOLE -GIP Form & vv | ve} vir] vir} ix | x | ot | 2a | caraga Regional office | wationat | ner |car| 1 | | im |iv.al ive INDICATIVE ‘ACTUAL ‘TOTAL 1 MALE FEMALE Np Foran HIGH SCHOOL. VooTEGH COLLEGE OF ASSIGNE! TOTAL og OTHER GOVT AGENCIES COR, DEFED Due DoH a so on ais ry uo al NSO PAGRIG ‘State Cologes! Universities Public igh Schoo Public Blomentary Seheoe ‘Goverment Hospitals Radyo ng Bayan Phat Red Gross Office othe City Preseeutor ‘fies of he House of IRenosenatuos (Offs othe vewow Office ofthe Mayor [Lous NLUONG PESOS iy! Manipalty Province Not spect PESOS Barangays Ic omerrcoce ECOZONE PRILFIA‘GOVERNMENT INTERNSHIP PROGRAM asof___ Indicative | Actual [|__Aecomplchment(es of une) T2047 guaget |__Sudeet Ullzation (es of Dee) ‘Area of Operation REMARKS Target | Target | Actual | vsverr | svear | Allocation 000 | cbigation * K—_+— + rene St __ Total Phtppinos leuzon Ror fros fRos fRoto lRor JRote TOTAL : = | sorvinLIST OF GIP BENEFICIARIES ABSORBED FOR FY DOLE-GIP FORM H DOLE Region_ Name of GIP] Sex | Office of Period of Date Name of Beneficiary Assignment | Engagement | Absorbed | Employer ‘nly fi-up the above formist of GP beneficiaries absorbed for FY2019.Indcate your DOLE RO Office No. and provide the deta by sting the names ofthe beneficares, sex office of assignment, period of engagement, date absorbed, nd name of employer. Kindly ema this at lable dolee@amail com on or before 0S December 20__. Thankyou. Signature over Printed Name ‘Authorized RepresentativeDOLE-GIP Form | GIP FEEDBACK FORM. OFFICE OF ASSIGNMET DATE OF SEPARATION We would appreciate if you can openly answer the following questions in relation to your experiences as a GIP beneficiary during your stay with the Agency. Your responses will be treated with confidentiality and will not form part of your personnel file, We believe that the information is vital importance and will assist us in analyzing the factors that will guide the Bureau in improving/enhancing its programs, policies and systems. 1. Please indicate the kind of work that was given to you at the office or agency. O Clerical work CO Administrative work O Technical work CO others, please specify: 2. What competencies have you acquired that you can present in your future employment? O Communication skitls C. interpersonal skills O Computer skills O Organizational skills C. Research skills C. others, please specify: 3. What had been frustrating/difficult/upsetting to you during your stay at the office or agency? C1 Dealing with supervisors Delayed salary CO Dealing with peers CO Additional transportation expense CO. Volume of workload C. Government system CO] Work environment others, please specify: 4, How did the GIP program help you in terms of personal or professional growth? CO Improved my communication skills CO Increased my knowledge in government rocesses OF increased my confidence t O improved my inter I skill C1 Gave exposure in the world of work sea dl ee C. others, please specify: C Provided training and experience comet relevant to my field of study 5. What are your immediate plans after your stint with the office or agency? C. Continue work in the government service C. Pursue further studies O Search job ir the private sector 1 others, please specify:6. What are some of your expectations which the office or agency failed to address? 1 Non-inclusion in trainings and seminars C1 Limited work experience Cl Not engaged in permanent = Others, please spe employment by the office or agency What had been good/satistying/enjoyable to you during your stay in the assigned office? C. Nature of work CO. Service to the government 1D Work environment Ci Colleagues CO Work experience CO others, please specif 8. Please check your overall rating at the office/agency as an organization and also with your Division. ‘A. Office/Agency ( ) Very Satisfied (_) Somewhat Satisfied () Satisfied (_ ) Somewhat Dissatisfied (_ ) Very Dissatisfied B. Division/Unit ( ) Very Satisfied (_ ) Somewhat Satisfied ee () Somewhat Dissatisfied (_) Very Dissatisfied Comments/Suggestions: