Quick Installation Manual

IP Gateway
 IP Gateway
Quick Installation Manual

Revision 1.0 January 2014

IP GATEWAY
This Quick Installation Manual applies to the following product:

Product No. Product Name

U30IPGWZB IP Gateway

IP GATEWAY
Important Notes
How To Use This Quick Installation Manual
This manual explains how to install, operate and program your ULTI
IP Gateway.

Product Safety
This ULTI IP Gateway complies with EN60950 and operates at an RF
frequency band of 2.4GHz, ISM band standard. The effective radiated
power of the IP Gateway does not exceed 100mW.
• The micro USB cable must not exceed 3 metres.
• The Ethernet cable for network connection must not exceed
3 metres.
• This IP Gateway should only be powered by the provided
AC adaptor only.
• This IP Gateway should be only used indoors in a clean and dry
environment. Do not allow any liquid to enter the unit.

WARNING
AVOID RISK OF ELECTRICAL SHOCK. DO NOT OPEN THE AC ADAPTOR.

Warranty
ULTI products come with a one-year, equipment-only warranty.

IP GATEWAY
CONTENTS
Important Notes ................................................................................ 4
How to use this Quick Installation Manual
Product Safety
Warranty
Package Components ......................................................................... 6
Introduction ....................................................................................... 7
ULTI ZigBee Concept
ULTI Terminology
Installation Procedures ....................................................................... 8
AC Adaptor Installation
Plug Replacement
Replacing the Real Time Clock (RTC) Battery
Hardware Description ........................................................................ 10
Set Up Procedures ............................................................................. 12
First Time Configuration Procedure
Ethernet Connection Setup
WLAN Express Setup
System Recovery .............................................................................. 16
Scene Clearing
Clearing to Factory Default Settings
Mobile Apps ................................................................................... 17
Controlling Devices ............................................................................ 19
Navigation
Scenes
Schedule
Devices Control
Network Status
Room-Based Control
Specifications ................................................................................... 23
Troubleshooting ................................................................................ 24
5

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Package Components

2-pin Plug

IP Gateway AC Adaptor
3-pin (BS) Plug

Quick Installation Manual

IP Gateway

USB Power Cord (1.5m)

Quick Installation Manual

IP GATEWAY
Introduction
ULTI ZigBee Concept
ULTI is a Schneider Electric Concept. It is a state-of-art lighting
control, AV/air conditioner control and electrical automation scheme
for residential, hotel and office use, offering sophisticated design,
operational simplicity and flexibility to control electrical devices
wirelessly by Schneider Electric ZigBee Radio Frequency.
Using an IP Gateway, users can control devices and scenes from
mobile apps, web pages and create sophisticated schedulers.

ULTI ZigBee Terminology

Zone - An area illuminated/controlled by a single lighting circuit
Switch - A switch that controlled the on-off of a zone
Dimmer – A switch that controllers the on-off and dimming level
of a zone
Scene – A scene is defined as a coordination of lights and electrical
appliances across various zones with different light levels or IR code.
You can set your favourite scenes by following Programming
Procedure in the Handheld Controller Unit manual or ZigBee
Installation Tool.

*Refer to the different products’ user manuals.

IP GATEWAY
Installation Procedures
AC Adaptor Installation
1. Select a plug based on your power outlet. Put the plug in the
correct position on the AC adaptor face.
2. Turn the plug clockwise 90 degrees until it firmly locks on the
adaptor.

90°

TO AVOID DAMAGE TO THE PLUG DO NOT HOLD PINS

WHEN TURNING. BE SURE TO LOCK THE PLUG CORRECTLY.
3. Insert USB Cable to AC adaptor USB port and IP Gateway’s
micro USB port.

8
4. Plug into an AC power outlet.

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Plug Replacement
1. Unplug the AC Adaptor from the power outlet and remove the
USB Cable.
2. Press and hold the button and turn the plug counter-clockwise
90 degrees.

90°

DO NOT HOLD PINS TO AVOID DAMAGE TO THE PLUG

3. Remove the plug and keep it for future use. Place another plug
in position.
4. Rotate the plug clockwise until it locks.
Replacing the Real Time Clock (RTC) Battery
1. Make sure that AC Adaptor is unplugged from the power
outlet.
2. Open the top cover.
3. Remove the old battery and install a new one.
4. Install the top cover and reconnect the AC Adaptor.
Be sure to dispose of the old battery properly. 9

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Hardware Description

4 5 6 7

1 2 3
1 Ethernet LED Indicator
LED Status Ethernet Status
Off Ethernet link is down.
Blink Ethernet link is up and is establishing connection.
On Ethernet connection is established.

2 WLAN LED Indicator

LED Status WLAN Status
Off WLAN link is down.
Blink WLAN is establishing connection.
On WLAN connection is established.

3 ZigBee LED Indicator

LED Status ZigBee Status

Off ZigBee is not initialized.
On (green) ZigBee is working normally.
On (red) ZigBee has not joined the ZigBee network.
10

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Hardware Description (continued)
4 Micro USB Port for Power Supply

5 Reset Button
• Press and hold the reset button for more than 5 seconds
and no longer than 15 seconds to do level 1 hard reset.
Ethernet and WLAN LEDs will start blinking at the same
time when hold time is longer than 5 seconds. Release
the button then to clear all settings except ZigBee
configurations factory default values.
• Press and hold the reset button for more than 15 seconds
to do level 2 hard reset. Ethernet, WLAN and ZigBee
(in red) LEDs will start blinking at the same time when
hold time is longer than 15 seconds. Release the button
then to clear all settings to factory default values.

6 Ethernet Port

7 WLAN Button
• Press to initiate express WLAN setup.

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Setup Procedure
First Time Configuration Procedure
To set up your IP Gateway for the first time, you must have the following:
• A working WLAN router and a computer connected by an Ethernet
cable or wireless connection.
• A working Schneider Electric ULTI ZigBee network that you can link
to the IP Gateway. Refer to the documents supplied with the devices.
• An Ethernet cable to connect the WLAN router to the IP Gateway.
• A power outlet for the AC Adaptor supplied with the IP Gateway.
Before you power up the IP Gateway, connect the required components
as shown in the following figure.

Internet WLAN router Ethernet cable

(not supplied) (not supplied) Computer
(not supplied)

ULTI IP Gateway
AC Adaptor

USB cable (1.5m)

12 ULTI ZigBee devices (sold separately)

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Ethernet Connection Setup
1. Power up the IP Gateway.
2. Connect your computer to IP Gateway through the WLAN
router and an Ethernet cable. The Ethernet indicator LED
of IP Gateway should be on.
3. Configure you computer’s Ethernet interface IP settings
as a static IP address, 192.168.15.x where x can be
from 1 to 252. Set the subnet mask to 255.255.255.0.
4. Open a web browser on the computer and enter
http://192.168.15.253 in the browser’s address field.
5. When prompted for a username and password, type:
username “admin”, password “admin” and then click OK.

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WLAN Express Setup
Pressing the WLAN button, allows the IP Gateway Ethernet client to
connect to your WLAN home router with Wi-Fi Protected Setup
(WPS2™) and Push Button Configuration (PBC™). This is a directly
enabled connection that does not need configuration using the
IP Gateway configuration web pages.

WPS2 and PBC are trademarks of the Wi-Fi Alliance.

1. Unplug the Ethernet cable from the IP Gateway Ethernet port,
if connected (the WLAN button does not work if the Ethernet link
is up).
2. Enable WPS2 PBC at your WLAN home router.
3. Press and release the WLAN button on the IP Gateway.
4. Check the WLAN LED. The WLAN LED blinks when making
connection and stay on when connection is established
successfully.

WLAN button

14

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System Recovery
If the system does not respond properly, attempt a firmware upgrade.
If the system remains inoperative, use the system recovery mode.
After system recovery, all system settings, including ZigBee settings
will be cleared to the factory default values.

1. Obtain the latest version of the IP Gateway firmware from the

support site or use a firmware file that was used sucessfully in
the past.
2. Configure your computer’s IP address to a static IP address,
192.168.15.x where x is a number from 1 to 252 and set the
subnet mask to 255.255.255.0.
3. Power down the IP Gateway.
4. Connect the Computer to the IP Gateway using an Ethernet
cable.
5. Press and hold the WLAN and the Reset buttons (WLAN + Reset).
6. While pressing two buttons, power up the IP Gateway and then
release the buttons. The Ethernet LED and WLAN LED will be on
during the recovery process.
7. Open a web browser session and enter the following IP address
in the address field: http://192.168.15.253. You will see a
screen similar to the one on the following page.

15

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System Recovery (continued)

8. Click Browse on the web page and select the firmware file. To
start the upgrade process click Submit Query (perform upgrade).
9. Allow the firmware upgrade to proceed. The ZigBee LED lights
and the IP Gateway will reboot automatically.
10. If the ZigBee LED blinks with GREEN colour, the system
recovery is successful and you can use the ‘First Time
Configuration’ steps to set up the IP Gateway.
11. If the ZigBee LED blinks with RED colour, the system recovery has
failed. Check the status of the ZigBee network and repeat the
recovery procedure.

16

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Mobile Applications
Downloading Mobile Applications
Android applications can be downloaded from Google Play by
searching for ‘ULTI.’
Apple iOS applications can be downloaded from the Apple App
Store by searching for ‘ULTI.’

Mobile Application Login

Before logging in, make sure your IP Gateway and mobile device
are connected to the same network.

To open the mobile application, click the icon.

When using the application for the first time, discover the
IP Gateway using the Discover icon.

Discover icon

17

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Select the IP Gateway for connection. Input the alias and password.
The default password is ‘admin.’ Check ‘remember me’ to remember
the password at the next login.

To access the IP Gateway remotely, use the IP address or Domain

Name and a port. Input these values manually and Login. Once
connected, the IP Gateway information can be found using the
Recent tab.

18

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Controlling Devices
Home Screen
You can use the ‘plus’ icon on the Home screen to add
frequently used scenes and controls.

• To resize the icons of frequently used scenes and controls

using a long press on the icon.
• To turn a scene or control on or off, tap the corresponding
icon.
• Click the plus icon to find more operations.

19

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Navigation
Controls can be accessed from the
Navigation bar.

Scenes
Scenes can be turned on/off and all
devices belonging to a scene can be
controlled separately.

20

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Scheduler
Scheduler can be turned on/off in the
mobile application. Scheduler details
can also be viewed.

Devices Control
Devices can be controlled individually.
SWITCH
Normal switch: can be turned on/off only. Device status
shown is the most recent on/off state.
Dimmer switch: can be turned on/off and dimming level
can be changed. Device status indication shows the most
recent switch on/off state and dimming level.
WARNING: Remote Operation
For safety reasons, when no one is in the house and
you are using the mobile application function, use a
double-pole switch to enable the ‘switch off’ function.

CURTAIN
Curtains can be opened or closed and the current
opening/closing action can be stopped. Device status
shows the most current opening position.
ULTI PLUG ADAPTER
Can be turned on/off and dimming level can be changed.
Device status indication shows the most recent switch
on/off state and dimming level.
TV/AC CONTROL (using the IR Converter)
Requires IR adaptor support. Remote control functions
can be accessed to control TV/AC.

21

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Network Status
Indicates device connectivity and the condition of the IR Converter’s
battery (if present).

Room-Based Control
Devices can be controlled based
on the room.

22

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Specifications
Product
Safety Standard
Operation
Radio Frequency - ZigBee
Radio Frequency - WLAN
Ethernet
Operating Voltage and
Frequency (AC Adaptor)
Operating Temperature
Operating Humidity
Dimensions (H)*(W)*(D)
RoHS compliance
IP Gateway
EN60950
Bridge IP and ZigBee network
IEEE 802.15.4 ZigBee-Pro
Standard (2.4GHz, ISM Band)
IEEE 802.11 b/g/n
(2.4GHz ISM Band)
IEEE 802.3 10/100 Base T
AC 100-240VAC 50Hz/60Hz,
output DC5V, 1.0A
0ºC to 40ºC
10 to 90%RH
78.0 mm x 78.0 mm x 21.8 mm
RoHS directive 2011/65/EU

Note:
The performance of the operating range is subject to the actual
conditions of the environment, such as weather. Under normal
circumstance, longer range can be achieved outdoors than indoors
since obstacles like concrete walls and metal shelves may shorten
the operating range.

23

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Troubleshooting
Symptom
Can’t open Configuration Network settings are incorrect.
web page or can’t scan IP
Gateway from mobile apps
locally.
Can’t open IP Gateway
Configuration web page or
connect to the IP Gateway
from mobile apps after
previous successful access.
Can’t logon to
Configuration web page.
24
IP GATEWAY
Possible Cause
1. Network settings are changed.
The IP address may change
automatically if you are using
DHCP for IP Gateway network
settings. Unplugging and inserting
the Ethernet plug from the IP
Gateway Ethernet port will also
cause network settings to change.
2. System is reset to factory
default settings after firmware
upgrade failure.
1. Password is changed after
your previous login.
2. System is reset to factory
default settings after firmware
upgrade failure.
Solution
Make sure IP Gateway network
connection is established by
checking LEDs on the IP Gateway,
i.e. either Ethernet LED or WLAN
LED should be on.
Make sure your mobile apps or PC
are in the same LAN as the IP
Gateway.
Your smart device or your computer
should connect with the same
WLAN home router as the
IP Gateway. The IP Gateway should
be set to DHCP.
Double check current IP settings or
scan again from mobile apps.
Try to reconfigure the system by
following First Time Configuration
Procedure.
Double check your input username
and password. Username is always
admin. If you still fail to remember
the password, you have to do a
level 1 reset to set username
and password to default values.
Follow the First Time Configuration
Procedure to login again.
Try to reconfigure the system by
following First Time Configuration
Procedure.
Troubleshooting (continued)
Symptom Possible Cause Solution
Can’t connect to IP 1. IP Gateway IP address Update port forwarding setting on your
Gateway from mobile apps is changed. home router to reflect fhe current
remotely after previous IP Gateway IP address.
successful access. It is recommended that you use static
IP settings for IP Gateway for remote
access.
2. Home router public IP If you are using DDNS for remote
address is changed. access, make sure the DDNS client
has updated the mapping correctly.
If you are using IP address for remote
access, make sure the IP address
input in you mobile apps reflects the
current public IP address of your home
router.
Can connect to IP gateway 1. IP gateway ZigBee Check your ZigBee LED. If it is not
from mobile apps or connection is unavailable. green, you need to configure ZigBee
Configuration web pages, settings of your IP Gateway.
but can’t control ZigBee 2. ZigBee communication Try to turn off other working WLAN
devices. is interfered with by other APs or Bluetooth devices that are
RF. near the IP Gateway and try again.

Schedulers do not work IP gateway system time Check system time of your IP Gateway
as expected. is wrong. and update the system time, if needed.
If the IP Gateway was powered off or
not connected to the Internet for
months, you may need to update the
time from the Configuration web page.

IP gateway can’t connect WPS configuration of your Make sure WPS PBC is enabled correctly
to WLAN home router. WLAN home router is not on your WLAN home router and WLAN
correct. security configuration is set to open,
WPA/WPA2 mixed or WPA2. You may
need to enable your WLAN home
router’s WPS PBC again if you fail to
make connection within several
minutes. 25

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Notes

26

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IP GATEWAY
 For technical assistance contact your nearest
Schneider Electric sales office or technical
support hotline.

Specifications in this document are subject to change without notice. All trademarks
are the property of their respective owners. ZigBee and the ZigBee logo are the
property of the ZigBee Alliance and are used under a licence agreement.

© 2014 Schneider Electric. All rights reserved.