WORKBOOK Roger Barnard & Jeff Cady OXFORDWINGER WORKBOOK OXFORD Roger Barnard & Jeff Cady UNIVERSITY PRESSGreat Clatendon Street, Oxford ok2 60 (Onford University Presse a department of the Univesity of Oxford furthers the University’s objective of excellence in research scholarship, and education by publishing worldwide in Oxford New York ‘Auckland Cape Town Dares Salaam Hong Kong Karachi ‘Kana Lampar Madrid Melbourne Mexico City Nairobi New Delhi Shanghai Taipei Toronto ‘with ofices in “Argentina Austia Brazil Chile Czech Republic France Greece Gantemata Hungary Haly Japan Poland Portugal Singapore South Korea Switzerland Thailand Turkey Ukzaine Vietnam oxfoxp andoxrouo sncust are eyistered trade marks of ‘Oxford University Press in the UKand in certain other countries ‘Oxford University Press 2011 ‘The moral rights ofthe author have ben asserted Database ight Oxford Univers Press maker) ist published 201 3015 2014 2013 2082 2014 1987654321 ‘No unauthorized photocopying Allright reserved. 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The use won ie otha the fli fr hid person reproduce _photgrape: Atamy Images pp 29 OMe afer hoursRichard Peters 43 (Aline Scket agent David Frazier Phoolbary nc 54(Pubishing house newsroom) ‘imagebroker Bose dp 20(MP3 dor) Carbs p43 (Vesak Bochea ceremony) (Chor Sokunthea/Reuter} Getty Images pp 4 (Businessman signing for ‘conferenceenHloom$tone9(MuseunPanoramnic mages 19(usinesian in ‘neetingfichael Aiteehi/ax Japan} 24 Businesswoman in meetingMichael ‘Hitosi/ax Japan) 49 (reworks Ove the Bll TowerLoic Venance/AFP, “4 (Couple reading nap Henrik Sorensen, Potaibeay pp (Businessman ‘eeckng wateh/ChrisRyanjOJO Images), 39 (Businesswoman on phone} “Amanaimages) 4 (turkey dinneradns Image), 6 afeCulura} PanchStck p.7otel recepsonbeyond fotorped, 1 (man on mobs 24(Basiness 2ssocates shaking hands/Phorolto Agency) 59 (Couple eating spring rol) ue Jean images) Cer Getty Images (PhotoAtfEric Audra ‘Masato by: Peter Bul p10, 1,4 (map 45: Mark Daisey pp.26, 28,50 ‘Mark Dain pp.23 (ah, 30,31Checking in Ata trade fair Schedules Companies Meeting people Work Appointments 2 3 4 5 6 In the office 7 8 i) Directions and shopping “ i 10 Reservations 49 11 Requests and offers 54 12. Socializing 9 Vocabulary check os Answer key 6sChecking in MODULE 1.1 Complete the two convers: Use the lines below. ns at a business conference registration desk. ‘Ah, yes, Ms. Gibson. Here's your name tag and conference bag. Thank you. Good morning. I'm Nathan Welsh. 'm with Dell Good afternoon. Conversation 1 ‘A Good morning. B A Just a moment, please. Yes, Mr. Welsh. This is your name tag. oe pees Conversation 2 ec) B Good afternoon. My name's Gibson, Amanda Gibson. I'm with NEC. A i e B Thanks. MODULE 1.2 Write one expression for each time. Good evening. Good night! Helle. 1 2 3 Helo, 4 ] 5 730 p.m. 10:45 p.m. 3:15 pm, 10:00 a.m, 4 UNITT CheckingMODULE 1.3 1 Write a self introduction for each person, I 2 Jane Carr Jia Liu Da-Ye Kim Richard Harvey 1 2 ee age 2. ere ea ae ecm = 2. Introduce yourself in the same way. MODULE 1.4 1 Write these company names as initials. 1 British Petroleum BP 2. Entertainment Sports Programming Network 3. Fabbrica Italiana Automobili Torino pene. 4 Hewlett-Packard cee 5. His Master's Voice Buen 6 International Business Machines & 7 Nippon Electric Company Bie 8 Tokyo Denki Kagaku pas Aa 2 Lookatt ANA isa Japanese company. The initials ANA stand for All Nippon Airways. Write about another company name that uses initials. UNIT 1 Checking in §MODULE 1.5 MODULE 1.6 Ramee 1. Write a sentence for each person. Use I'm with ... or I work for 2 Kenneth Lee Maria Price Cathay Pacific CNN 3 4 Chae-Hyeon Park Mike Stein Daewoo Starbucks Toshi Ono UPS 2 Write a similar sentence about yourself. Write the questions in the conversation. Use the questions below. ‘And your given name? Could-youtelLme-your family-name, please? | Is that CARL? Could you repeat that, please? __Is that L-E-A-V-I-T? (Could you tell me your farnly name, please? Leavitt. Leavitt. No, it's L-E-A-V-I-T-T. Carl Yes, that’s right. Thank you. >Pararararar UNIT 1 Checking inMODULE 1.7 Complete the conversation. Use the words below. are can spell that ‘A Good afternoon, sir. How can __"| help you? B I reserved a car for two days. My name _____# Mendez. Carlos Mendez. A I'm sorry, how do you 2 that? B M-E-N-D-EZ A Yes, ___*s fine, Mr. Mendez. ‘May | see your driver's license, _*? B Yes, here you. At a hotel Write the words in each sentence in the correct order. 1 you that, Could please spell? Could you spel that please ? Eee eee! 2 ffillout card, you please Could this 3 keycard your Here’ 4 overthere The are elevators 5 a stay pleasant Have UNIT Checking in %MODULE 1.9 MODULE 1.10 ue ene Meroe Pierre Durand calls Emiko Takahashi at TKE Engineering. Number the lines of the conversation in the correct order. Pierre Hi, Emiko. It's Pierre. Receptionist Just one moment, please, Mr. Durand. ll put you through. Vd like to speak to Emiko Takahashi, please. Thank you. Receptionist Good morning, TKE Engineering. How can | help you? Emiko Hello, Emiko Takahashi speaking. Pierre Durand, Pierre Durand. DOOBOO0e Receptionist Your name, please? ‘You meet some people at a company barbecue. Number the speakers 1-5 to match the names. Then check your answers on page 65. 1 2 3 4 5 Elizabeth Rahman Ja-Cheol Lee ‘Margaret Chang Richard Rossi William Coleman b Hello, Mynamés Bet. [I] ¢ Afternoon. I'm Bill. [_) Write your own greeting. If you don’t have a nickname, think of one. UNIT1 Checking inAt a trade fair MODULE 2.1 MODULE 2.2 Complete the conversations. Use the words below. Excuse Aisle Great Thank Where's café Conversation 1 A Pardon me. Wheres booth 19? B It'sin Aisle A, on the left. Mies you. Conversation 2 A ____? me, Where's booth 82? B Let'ssee, 82...I’sin *D, on the right. A Thanks a lot. Conversation 3 ‘A. Excuse me, 'm looking for booth 37. B Yeah, it's in Aisle B, across from the ____$. A +. Thanks. Write the numbers in words. Use the words on the right. vig, two forty-five Br ninety-nine 3 20 seventy-eight, 413 5 thirteen 5 30 twelve 6 45 twenty 7 7 we 8 99 7 thirty UNIT2 Ata trade fair 9MODULE 2.3 MODULE 2.4 10 ‘Write the answers for the questions. Use the phrases below. across from the stairs nearthe elevator Ed on the left, next to the stairs ‘on the right, next to the restrooms between the stairs and the elevator 1 Where’ booth 222 It’s near the elevator 2 Where's booth 23? Its - 3 Where's booth 24? Its 4 Where's booth 25? Its 5. Where's booth 26? tee aanceene Read the conversation. ‘A Where's your booth? B It's in Aisle D. It’s on the left, ‘across from the elevator. A. Ah, Booth 86? B That's right. ‘Write a similar conversation about booth 75. ‘A Where's your booth? UNIT2 Ata trade fairMODULE 2.5 Wir Examples” The business center is on the left, next to the bookstore. The restrooms are between the business center and the elevators. 1 2 3 4 UNIT 2 Ata trade fairMODULE 2.6 MODULE 2.7 2 ‘Write the missing words in each phone number. 1 338 620 7621 “three three eight, six two oh, — ‘six two one” 2 571 309 6664 “five seven one, three zero nine, _____six six four” Write your phone numbers in the same way. office: <__ home: Read the voicemail message. “ ICEMAIL | Hello, Mr. Wang? My name is Susan Eastman from SR Web Design. | fim calling about our new range of services. Could you call me | sometime this week? My cell phone number is three one four, seven nine one, six six five four. That's three one four, seven nine one, six six five four. Thank you. Goodbye. | Are these statements true or false? Circle © T or F for each one. ‘The message is for Mr. Wang. The caller's given name is Eastman. She works for a website design company. She's calling about their new range of services. She asks Mr. Wang to call her today. She gives Mr. Wang her home phone number. She repeats the number. 4344545@Q root oo oo Write a similar message. Use your own name and ideas. UNIT2 Ata trade fairMODULE 2.8 CE Write the words in each sentence in the correct order. 1 please your have I name, Could 2 cellphone What's. number your ti , 3 that, you Could please repeat oe 4 spell do How that you 2 Kazuo Tamura and Jane Bennett are speaking on their cell phones. They want to meet in the Event Hall at the Miami Trade Fair. Number the lines of the conversation in the correct order, Jane Can you see the restaurant? Jane min the restaurant. | just got here. Jane Hello, Kazuo? Kazuo Yes, can. And I can see you! Bye! Kazuo Hi,Jane, Sorry I'm late. Where are you? Kazuo Yes, I'm in the meeting area. Jane It's next to the café. Are you in the Event Hall? Kazuo Whereis the restaurant? DUCES MM cult corner Luckyand unlucky numbers] Write answers to the questions. OOOO008 ‘An unlucky My sa UNIT2 Ata trade fair BSchedules MODULE 3.1 4 Tenet Complete the conversations. Use the words below. planning morning call oclock ti afternoon Thursday What Conversation 1 A When's the planning. ' meeting? B Friday 3, at 930. A Great. Thanks. Conversation 2 A Is the conference tomorrow? B Yes, attwo A Right. Thanks a lot. ‘Conversation 3 A Hi Jim. What _ ¥s the sales meeting Tuesday? B It’sinthe , at three o'clock. A OK, thanks. Conversation 4 A Is the presentation Wednesday morning? B No, it's__7 morning. ae B Ten o'clock. A Thanks. UNIT SchedulesFind eight kinds of meetings in the word square. Zo-Haomoola reazoecol MODULE 3.3 In reports, schedules, and notes, you can write the short forms of the days of the week: Tuesday We. ‘Mon 5 Bice (three letters) | (four letters) Ree ‘Write the short forms of the other days of the week. Then check the answers ‘on page 66. 2 Thursday F 3 Friday St 7 \ 8 es (three letters) | (five letters) | (three letters) apace ll 4 5 Sunday = M 10 1 (three letters) © (three letters) \ } ae Mmm UNITS Schedules 15MODULE 3.4 1 Write these times as digits. 1 four oclock 400 two fifteen leven twenty-five ___ seven twenty oss one forty-five six oh five 2 Write these times in words. 5:00 five o'clock _ 5:15 8:25 3:10 J ioe bes 9:45 10:05 1 Look at the schedule and the conversation. Today is Monday. creas es Schedule 0am. 9:30am. 2:15 pam. Planning meeting Sectionmeeting | Production meeting A Is there a meeting tomorrow? B Yes, there is. There's a planning meeting in the morning at nine o'clock. 2 Answers these questions in the same way. 1A Isthere a meeting Thursday? edie 3 2. A Is there a meeting Friday? Biome 3. A Is there a meeting Saturday? 8 16 UNIT3 Schedules1. Match the words and phrases. 1 butfiet — demonstration 2 factory 1 tunch 3. meet and greet —___ presentation 4. PowerPoint — session 5 product — speech 6 welcome — tour 2 Complete the visit schedule below. Use the events above and decide the times. Ellis Moldings visit schedule Time EVENT, MODULE 3.7 aE ee aT 1. Read part of an inter-departmental e-mail. ‘As you know, a group from Sony is visiting us tomorrow. This is the schedule. First, there is a meet ‘and greet session at 9:30 and a welcome speech by Monica Weber. Then there is a presentation about our company by Kurt Meyer. After that, there is a factory tour. There is an informal buffet lunch in the company restaurant at 12 noon. 2. Use your own ideas to write a similar e-mail about a visit to your company. CR Ao i AEN anal ESTER UNIT3 SchedulesMODULE 3.8 MODULE 3.9 _* On the phone - Can | call you back? Naomi Taylor calls her co-worker, Steve McCann. Number the lines of the conversation in the correct order. Naomi Hello, Steve. Am | calling at a bad time? oO Steve Around 315? Steve Ali, Naomi? Naomi Oh, I'm sorry. Steve That's OK, but can I call you back? Naomi Sure, that’s fine. Speak to you then. Bye. Steve Well, 'm in a presentation right now. 000008 Naomi Sure, no problem. What time? nee Read the sentences. You have an appointment at a client’ office at 9:30 a.m. “A 00d time to arrive is 20 am. . ia Write similar sentences for these situations. You have a sales meeting at 10:00 a.m. in the meeting room. You are giving a presentation at 2:00 p.m. in the presentation room. A client invites you to his home for dinner. Dinner is at 8:00 p.m. UNITS SchedulesCompanies MODULE 4.1 lite i ‘Three people are talking about their companies. Complete the information. Use the words below. me countries factories famous has in | Japanese makes with work | Good morning. I work 1 for Nokia. Nokia is a major Finnish company. It____? cell phones. The head office is in Keilaniemi, near Helsinki. Ithas factories in China, Hungary, and other 2. [work at the head office. Good afternoon, Pm __‘ Mazda Motor Corporation. Mazda is a large ‘company. It makes cars, trucks, and vans. The head office is in Fuchu, near Hiroshima. It has ¢ in Japan and many other countries. I work at the Valencia factory, in Spain. Hi. I work for Louis Vuitton. Louis Vuitton is a 7 French company. It makes luxury goods, such as bags, shoes, and sunglasses. The head office is in Paris. It __ ‘many stores around the world. I work at the Fifth Avenue store ° New York. UNIT4 CompaniesMODULE 4.2 1 Read the text. Hi, my name's Eileen Lennon. | work for Bose Corporation. Bose is a well-known American company. It makes audio equipment. + The head office is in Framingham, near Boston, Massachussetts, Ithas three factories in Massachussetts, and factories in Canada, Ireland, and Mexico. It has many retail stores in the United States and other countries. | work at the Carrickmacross factory in reland. 2 Write answers to the questions. Choose from the short answers below. Yes, she does. / No, she doesn't Yes, she is. / No, she isn't. Yes, it does. / No, it doesn't. Yes, itis. / No, Does Eileen work for Bose? Is Bose a Canadian company? Is it well-known? Does it make audio equipment? Does it have a factory in France? mS Ae a 1 2 3 4 5 Is the head office in Massachussetts? ae 6 7 Does it have retail stores in other countries? eek 3 phere 8 Does Eileen work at the head office? MODULE 4.3 Write the missing letters in these country names. 1 BRA_IL 2 CANA_A 3 E_YPT 4 FR_NCE 5 RUS_IA 6 TH__ILAND MODULE 4.4 1 Match the cities and countries. 1 Auckland __ Argentina 2 Berlin China 3. Buenos Aires Germany 4. New Delhi _ India 5. Shanghai —Italy 6 Venice 1_ New Zealand 20 UNIT4 CompaniesMODULE 4.5 MODULE 4.6 ‘Write sentences about three of the cities. Example Auckland is in New Zealand. Write the correct nationality for each company. Use these nationalitie ‘American Chinese French Japanese Korean’ Swedish 1 Hyundai Korean _ 4 Panasonic ne 2 Thea a 5. Peugeot a 3. Lenovo = 6 Starbucks = __ Write sentences about three of the companies. Example Hyundai is a Korean company. ‘Write the words in each question in the correct order, 1 do company you Which for work ? Which company do you work for? 2 company is What your nationality? 3 office is Where head the 4 does have it Where factories. ? 5 work you do Where? In your notebook, write about your company or a company you know. You can answer the questions in Module 4.6 and use the text in Module 4.2 as. a model, UNIT 4 Companies aMODULE 4.8 Write the numbers in words. Use the words below. —_— four hundred eight hundred fifty-eight twohundredone six hundred fifteen 1 201 twohundred one 00 2 400 3 615 495g 2 Now write these numbers in words. 10 — $e 7 i 2 3 4174p) - 5 MODULE 4.9 Bose 1 Look at this. ‘The street address is Bose Corporation, ‘The Mountain, Framingham, Massachussetts. ‘That's M-A, zero one seven zero one dash nine one six eight, U-S-A. 2) Write these addresses in the same way. ‘The street address is Bajaj Auto Ltd., Akurdi, Pune four one one zero three five, India. ‘The street address is Rip Curl, one oh one Surfcoast Highway, Torquay, Victoria. That's ‘V-LG, three two two eight, Australia. 22 UNIT 4 CompaniesMODULE 4.10 MODULE 4.11 ‘Ted McKenzie is going to Vera Anderson's office in Boston. He calls to check her address. Number the lines of the conversation in the correct order. Vera No, it’s 723 Beacon Street. Vera 7-2-3 Beacon Street. fa Ted mat the subway station. Is your address 733 Beacon Street? fl Ted 723. Fine. See you soon. Bye. Vera Bye. Vera Hii, Ted. Where are you? Oo Ted Hi, Vera. This is Ted. 1 Ted Sorry, what was that? Tne ene ines (feteco) (agsur) (etsle) (tuterb) (thewa) Unscramble the words under the pictures and complete the sentences. 1 Argentina produces beef__. 2 Brazil produces 3. Cuba produces 4 China produces 5 6 New Zealand produces ‘The United States produces _. Write two similar sentences about your own country and one foreign country. UNIT 4 Companies 2BMODULE 5.1 24 Meeting people Complete the conversations. Use the words below. family flight snesting parking this How Atthe arrival lounge at the airport A. Mr Picard? My name is Chang. Dennis Chang. B Ah, hello, Mr. Chang. Thank you for meeting * me. ‘A. My pleasure. Did you have a good 2 B Pretty good, thanks. A OK, let’ go. My car is in the ot. In the elevator A Good afternoon, Ms. Lee. B Oh, hello, Mr. Marques. ____* floor? A Fifth floor, please. S are you today? B Fine, thank you. And you? A Pretty good, thank you. ... Ah, $s my floor. In the company restaurant A Jim, great to see you. How are ” B Hey, Kazuo! Pretty good, thanks. How are the kids? A Fine, thanks. And your___*? B Everyone's fine. How about a_*? A Good idea. UNITS Meeting peoplefo Write three conversations. Use the lines below. Yeah, i's been ages! - Pretty good, thank you. And you? Hey, Joe, long time, no see! Good to meet you, Ms. Greenberg. Hello, Ms. Davis. How are you Conversation 1 (Strangers) A Hello.fmKaren Greenberg [eee Conversation 2 (Acquaintances) A Conversation 3 (Friends) “Hi, my name’s Dan Gunderson, I'm with MHC. Dan Gunderson Tm in the Public Relations Department. My office période: number is 312-544-2002” Tel: 312-546-2002 2 Write your own card. Then write about yourself. UNITS Meeting people 25MODULE 5.4 FAMILY NAME: Nyman 1 FIRST NAME: NICKNAME: COMPANY: DEPARTMENT: MODULE 5.5 26 Introducing people Look at the picture and read the conversation. Complete the information about the two people. ‘A Ms. Nyman, Id like you to meet Edward Oboya from the Export Department. Edward, this is Jennifer Nyman, from Nokia. Jennifer's in the Marketing Department. Hello, Ms. Nyman, Pleased to meet you. Hello, Mr. Oboya. Nice to meet you, too. Please call me Jenny. B OK, Jenny. And I'm Eddie. ae Oboya ‘ (| FIRST NAME: sorrech| NICKNAME: COMPANY: DEPARTMENT: ener Eriko Okada and her colleague, Kenji Wada, are at Osaka Airport to meet a customer from Serbia. Complete the conversation. Use the lines below. Pretty good, thanks. Nice to meet you, Ms. Okada. No, thanks, | can manage. | Not at all Good to meet you, Mr. Wada. Yes,that'sight: Ms, Anna Vidic? ‘Yes, that's right. ae asa My name is Eriko Okada. Did you have a good flight? w>ara> Thank you for meeting me. > | Id like you to meet my colleague, Kenji Wada. Pleased to meet you, too, Ms. Vidic. Can I give you a hand with your bags? Peon : i . ao UNITS Meeting peopleMODULE 5.6 Li ‘Air New Zealand flight NZ one zero to Honolulu is now boarding at gate fifteen. ‘Singapore Airlines flight SQ two eight six to Singapore is now boarding at gate eight. Qantas flight AF one one four to Sydney is now boarding at gate eleven. Emirates flight EK four three five to Dubai is now boarding at gate twelve. This is the last call for Pacific Blue flight DJ one six three to Raratonga, Please go to gate five immediately. 1 Read the airport flight announcements above and complete the chart. 2 Read the dialogue. Then write a similar dialogue about another flight in the chart, or use your own ideas. Excuse me, what's the number of the Air New Zealand flight to Honolulu? NZ 10. Thank you. And what's the gate number? Gate 15. Thank you very much. You're welcome. > o>arar a>o>o UNITS Meeting people 2MODULE 5.7 MODULE 5.8 28 einer PRS emar tenn ann Julia Chang is in San Francisco. She calls Brian Ellis, a business acquaintance in London. Number the lines of the conversation in the correct order. Brian 11:05. That's great. Which terminal? oO Julia Yes, I think so. 0190-320-9157. Brian VS 020. OK, see you at the arrivals gate. Do you have my “mobile number? Brian That's it. See you tomorrow. Have a good flight! Julia Hi Brian, 'm calling about my flight from San Francisco, | arrive at Heathrow at 11:05 a.m. tomorrow. Brian Terminal 3. Right. What's the flight number? Julia Terminal 3. Julia VS.020. That's Virgin Atlantic. 00068 OO cell phone number (American English) *mobile number (British English’ eterna cL Match the words and phrases with the pictures. a b c 2 4 e f 1 shake hands o 4 air kiss oO 2 bow Oo 5. kiss oO 3 hug oO 6 exchange business cards =] Read this sentence about body language in business greetings in the United States. In the United States, businesspeople usually shake hands when they meet. Write a similar sentence about your own country. UNITS. Meeting peopleIn the office MODULE 6.1 CMT otiaelete Complete these office conversations. Use the words below. ahead any borrow for lot on minute problem run Conversation 1 ‘A Could | use your eraser for __.a minute? B Uh, yeah, go 2. 1’sin that drawer. A Thanksa____ Conversation 2 A Could) __4your calculator, Dave? B Yes, sure. it's Sthe shelf A Terrific. Il bring it back in a . Conversation 3 A Could ! use your staples? I've ? out. B Sorry, | don't have * A No °. Thanks anyway. Write a similar conversation. Use your own ideas. A Ms B A B UNITS In the office 29MODULE 6.2 30 inane Write the names of the things in the puzzle. After you finish, read down to find the mystery word. UNITE In the officeMODULE 6.5 1 Match the words with the items (1-12) in the picture. apple S| laptop (| books Oo notepad o briefcase [_] pen o calendar =] phone (a) camera photographs [_] coffee cup [] plant oO keys oO sandwich o 2 Look at the picture in Exercise 1. Circle © T (true) or F (false) for each sentence. There’ a briefcase on the desk. There are some keys between the phone and the notepad. There's a plant in front of the laptop. There are some photographs on the partition. ‘There's a camera in the drawer. There's a sandwich next to the coffee cup. There are some books below the calendar. did aae aa a@ 3 Correct the false sentences and write them below. 1 There's a briefcase under the desk, UNITE In the office 31MODULE 6.4 TORRE Read the conversation below. Write a similar conversation about an electronic item you have. You are Speaker B. ‘A. That's a nice camera Ax (MP3 player /cell phone, etc.) B Thanks. ‘A What make is it? B It’s Nikon. (a Canon / Leica, etc) A Are you happy with it? B Yes, 1am. It's excellent. (very good / great, etc,) e>po>re | MODULE 6.5 1 Look at the information about a netbook and read the sentence word processing cheap. light average e-mail i This model is good for word processing and e-mail. Its cheap, life is average. 4 2 Use this information to write similar sentences. Good for Price Weight surfing the Internet medium-priced very light ‘nine gaming Battery tife excellent This model 3. Write about a netbook you would like to buy. Use your own ideas. Tiedt J 32 UNITE In the officeMODULE 6.6 MODULE 6.7 MODULE 6. Complete the conversation in an electronics store. Use the words below. bit for is much not one am_— think very . A Are you looking * a.camera, ma‘am? B Yes, A This. __*is very popular. It's a Nikon. B How__*isit? A $499, B That'sa 5 expensive. A Well, i's ‘small, and the lens __7 excellent. B Mm.t'm $ sure, I need to___® about it Ge eesom eee) Sophie Milne calls her colleague, Nazri Amar, Number the lines of the conversation in the correct order. Sophie Hi, Nazri. It’s Sophie Milne. Sophie Five o‘lock is fine. See you then. Bye. Nazri_ Tomorrow morning? Sure, no problem. Booo NazriNazri Amar speaking Sophie Could | use your laptop tomorrow morning? t's for my presentation. Nazri Hi, Sophie, What can | do for you? Nazri Bye. Nazri Sorry, 'm a little busy right now. I five o'clock OK? 00000 Sophie Great, thanks. Can | pick it up now? Match the sentence halves. 1 Ifyou don't need something today, ina desk drawer. 2 Dont have more than __ plant on your desk. 3 Don't eat or at the end of the day. 4 Clear your desk _— drink at your desk. 5 Dont have a _— three pens on your desk 6 Keep rulers, erasers, etc 1 file it, or shred it. Write advice about keeping your desk neat. Use one of the ideas above, or your own idea. Example —_If you don't need something today, file it, or shred it UNITS In the office 33Work MODULE 7.1 34 Four people talk about their jobs. Complete the information. Use the words below. a an design for help large manager my near run work visit Hi, my __" name’ Lise Pedersen. I'm 2 designer. I work for a large cell phone company. I 3 cell phones. 4. Lwork for a § customers all Hello, I'm Stephen Schroder. I'm a sales 5 wine company in South Africa. I over the world. Hello, I'm Laya Patel. I'm a ground hostess. I work _ Air India. 1___* passengers at Indira Gandhi International Airport, —____* New Delhi. Hi, My name's Takashi Ishida. 'm _ engineer. I "for a major Formula | team. 1 __ the Engineering Department. UNIT WorkMODULE 7.2 Complete the crossword puzzle. Do you photocopies for the files? ‘We __ with complaints from customers. 1 customers in the Tokyo area. exuan ‘We __ alot of meetings. 11 I __ insurance to customers. 12 1 the Publicity Department. Down 1 1 customers every day. 3 Do you many e-mails? 4 We customers if they have problems. 5 Toften __ presentations at trade fairs and conferences. 8 Do you_ many reports? 10 1__ buildings. I really enjoy it. UNIT Work 35MODULE 7.3 MODULE 7.4 36 Write the words in each question in the correct order. 1 do What do you ? What do you do? ie 2 company Which you do for work ? 3 is What of it company kind ? in job your do ? 5 job Do you your like Look at the information and read the text below. Name Marina Kovacs Job website designer Company Ik Design Kind of company design agency Location Hong Kong Duties ‘un the Web Design Department. design corporate wa “My names Marina Kovacs. I'm a website designer. I work for JK Design, a design agency in Hong Kong. I run the Web Design Department, and I design corporate websites. My job is great.” ‘Complete the information about you. Write sentences about you and your job. Use the information above. UNIT WorkMODULE 7.5 Read the e-mail and answer the questions. Write short answers. a Gavin, Thanks, Maggie Could you get everything ready for the project meeting tomorrow? ‘+ e-mail everyone about the time and place (3:00 p.m., Room 409) + make twelve copies of the agenda * check the PowerPoint slides ‘set up the projector Best wishes, Date: Tuesday, November 23, 2010 4:42 p.m. From: Margaret Rainer 2 Gavin Benson Subject: Project meeting =| MODULE 7.6 ‘Who is the e-mail from? Margaret Rainer _ Who is it to? foe et j What is it about? ee j What time is the meeting? = Where is it? Sas | How many copies of the agenda does she want? es ‘What does she want Gavin to check? 23.0 4 es ‘What does she want him to set up? Cross out the words which don't match the words on the right. 1 turn on / turn off/ shred the air conditioner 2 copy / unlock / check the price list 3. print / call / write to Mr. Chang 4 copy / close / open the door 5 install / delete / call the software 6 shred / copy / turn off the documents 7. recycle / turn on / read the newspapers UNIT Work 37MODULE 7.7 (Oyen ‘Takashi Kondo is calling Dorothy Brewster. He speaks to Anne Chung. Number the lines of the conversation in the correct order. Takashi Could I leave a message? ‘Anne 090-551-7241. Il give her your message. ‘Anne. I'm afraid she's not here at the moment. ‘Anne Goodbye. Takashi Please ask her to call my cell phone number. It’s 090-5551-7241. Thank you. Goodbye. Hello, this is Takashi Kondo of Nissan. Could | speak to Ms. Brewster in the Publicity Department, please? Eee sec ‘Anne Yes, of course. MODULE 7.8 Street kes 1 Are these statements true or false? Circle © T or F for each one. Then check your answers on page 69. 1 In New York, taxi drivers are usually women. T | 2 Ul In Vielinnymost agricuttural workers are women, q 3° WM Inthe United States, nurses are usually men. T 4” In China, scientists and technicians are usually men, q 5 ( atiesigepetinucy school teachers are deually women, T 6 In Asia, politicians are usually women. v 2. Write two sentences about jobs in your country, city, or area. ln my count 38 UNIT7 WorkMODULE 8.1 nee a val Appointments Complete the phone conversation. Use the words below. about do speaking then A Hello, Mr. Viera? Paul O'Connor speaking. B Oh, hello, Mr. O'Connor. What can | 2 for you? A |__* to talk about the new website design. Can we __* on September the 15th? B Justa moment, let me check. What __*? A How the morning, at ten otlock? B Yes, ten otlock is __”. Als * office OK? B Sure. See you___?* the 15th. A Yes, see you ®, Bye. B Bye. meet on want your Read the phone conversation again. Answer the questions. 1 Who wants to have a meeting? a S 2 What about? ese 3. What date is it? = - 4 What time is it? jae 5 Where is it? UNIT Appointments 39MODULE 8.3 MODULE 8.4 Find the months of the year in the word square. AS OV@AR CHOC AUJTYJANUARYA PAUGUSTYTVFF JRSONYCSOJEN OBEMEAUGARBO YESaRQGAY ViBNR P ¥ RY, OCTOBERSRMUE CTESYMACIAAM VIMRSBJULYRB ECBYFEAJMOYE MFEDECEMBERR [OQeboR S TTC BRAUO OE eae Write the ordinal numbers. first —_tst second third —___.,,, fort > a nineteenth twentieth twenty-first ______twenty-second thirtieth thirty-first ‘Write answers to the questions. ‘What’ the date today? ie When's your birthday? What’ an important date for you? Why? UNITS AppointmentsMODULE 8.5 lereaaes 1 Write these times as digits. 1 onetwenty 120 4 eight thirty-two 2. six fifty-nine 5 three ten a 3 fiveohfive 6 nine forty a 2 Write these times in words. 1 4:40 fourforty _ 4 10:05 —___ ee 5 1235 at 6 9:25 MopuLEs.6 AL 1 Pete wants to schedule a meeting with a co-worker. Look at his notes and complete the phone conversation. A Hi, Junko _, it's Pete. B Hi Pete, what can I do for you? AI want to talk about 2. Can we meet on Tuesday the th? B What time? A How about — “pm? B Sorry, 'm busy then. How about Sam? A Yes, that’s fine. Is your 0K? B Sure. See you then. Bye. A Bye. 2 You want to schedule a meeting with a co-worker. Write your notes (Co-worker’s name, meeting topic, date and time, place) below, then write a similar conversation. UNITS Appointments aMODULE 8.7 1 Three people, Amy (A), Ben (B), and Chet (C), want to schedule a meeting. Complete the conversation. Use the sentences below. How about 10:30? How about9am.? Ok-et’sstart- See you then! Well, how about the small meeting room? Yes, the 18th is fine with me. A OK lets start _'] want to schedule a meeting to talk about overtime. Is Friday the 18th OK? The 18th is OK with me, too. Yes, 9 a.m. is fine. Sorry, 'm busy then, _* 10:30? Yes, OK. OK, 10:30 a.m. Is the large meeting room OK? The small meeting room? OK. Yes, the small room is better. OK, so that's Friday the 18th at 10:30,___s pareranerasn 2. After the meeting Amy writes an e-mail to Ben and Chet. There are three mistakes in her information. Circle © them. gens Date: Monday, February 14, 2011 10:31 am. From: Amy Chen To: Ben Oaks Subject: Meeting Dear Ben and Chet, It was good to talk to you today. Here are the details of the meeting: topic - overtime date ~ Friday th time - 9 a.m. place - large meeting room See you there! Best wishes, Amy 3° Correct the information like this: 1 The meeting isnt on Friday the 1th, its on Friday the 8th. 2 az UNITS AppointmentsMODULE OMe ee John Woo calls his co-worker, Mark White. Number the lines of the conversation in the correct order. John Mark John John Mark Mark John ‘Mark John MODULE 8.9 in France. It’s on July 14th. Families meet and have a large meal. There are a lot of fireworks and parades. Terrific. 'm really sorry about that. That's too bad. It's about our meeting this afternoon. I'm afraid I can't ‘make it. Something's come up. Hi, Mark. It’s John, Don't worry about it. Bye. Hang on, I'll check. ... Yes, tomorrow is fine. Bye. Hi,John. What can I do for you? Can we make it tomorrow, same time? OOOOOEoO OO ‘Thanksgiving is a 4 day in the United States. It’s on the fourth Thi in November. Families an friends get together and have a large meal. Many people watch football on TV. : Vesak is a special day in some Asian countries as India and Thailand. It's in May or June. Ie’sa Buddhist holiday. Many people visit temples, wear _ special clothes, and eat only vegetarian food. 2 Write similar information about a special day in your country, or a country you know. UNITS Appointments 43Directions and shopping MODULE 9.1 and Excuse from me near of there to A Excuse me, is there__ a health club near here? B Yes, there's one on Birch Street, next ____the station. A Pardon me, is there a car rental place here? B Sure, there's one on Oak Street, between the post office the gas station, ______ me, is there a coffee shop near here? Yes, there's one on Elm Street, across the park Pardon is there a subway station near here? apap MODULE 9.2 Match the sentences with the maps, Go along this street. ‘Turn left at the first intersection. ‘Turn right at the second intersection. Go along this street and turn left onto Cedar Street. we one 44 UNIT 9 Directions and shopping Go along this street and turn right at the third intersection. Yes, there's one on the corner Oak Street and Eleventh Street.MODULE 9.4 1 Look at the map and read the conversation. A. Excuse me, is there a convenience store near here? B Yes, there's one on West Street. Go along this street. Turn left atthe frst intersection. is on the right, near the travel agency. 2 Write two more conversations about other places on the map. Write the numbers in words. 2,000 two thousand 4540 11,280 429,600 pao 987,018 UNITS Directions and shopping 45MODULE 9.5 MODULE 9.6 46 ‘Complete the sentences using the currencies below. baht (B) dollars ( euros (€) _pesos(MX$) pounds (£) rupees (%) 1 In Australia they use dolars_ 4 In Mexico they use — 2 In Germany they use 5. In Thailand they use 3. In India they use 6 Inthe UK they use Write two sentences about your country and another country you know. In... weuse.... In... they use ‘he prices on the right are incorrect. Find the mistakes and write the correct prices. Pe nine 1 $99.99 Ninety-nine dollars and ninety-eight cents Ninety-nine dollars and ninety-nine. cents é 2 ¥126,000 One hundred twenty-five thousand yen 3. 24,000 Thirty-four thousand won 4 B520 Five hundred twelve baht Write the words in each sentence in the correct order. 1 bottle for Im a looking perfume of, _Im looking fora bottie of perfume. 2a my for wife Its gift 3 expensive little a That's 4 it you gift-wrapped like Would? 5 would How you pay to like ? 6 you Visa Do take ? UNIT Directions and shoppingLE9.7 Dia 1 Eric Reid is in the shopping area at Heathrow Airport. Read the conversation, Good afternoon. Can | help you? Yes, 'm looking for a watch. It’s a gift for my daughter. | see. How about this one? How much is it? It's $289.- That's a little expensive. How much is that one? It's $99. Yes, thats fine. Il take it. Fine. Would you like it gift-wrapped? No, thank you. How would you like to pay? ‘By credit card. Do you take American Express? Yes, of course. PUra>erararar 2. Write answers to the questions. Use the answers below. Yes, itis. By creditcard. Awateh: No, it's for his daughter, Yes,they do. _No,hedoesn't. _Yes,hedoes. —_No, it'sa little expensive. 1 What is he looking for? RSet 2 Isita gift for his wife? 3. Is $289 OK? 4 Is $99 OK? 5 Does he buy it? 6 Does he want it gift-wrapped? 7 How does he pay? 8 Do they take American Express? UNIT9 Directions and shopping 47MODULE 9.9 On the phone - Can | eee ema anleea Carmen Garcia calls a florist to order some flowers. Number the lines of the conversation in the correct order. Florist. Certainly. Large or small? oO Florist June 2078. Thank you. And just one more thing, The security number on the back? fe Florist Good morning, Mandy’s Flowers. May | help you? Carmen Small, please. fe] Carmen Yes, just a moment. I's 4591753662. And the expiration date" is June 2018. O Florist 446, Thank you Florist One small ly bouquet. Can | have your credit card o number, please, Ms. Garcia? Carmen Yes, my name is Garcia. Id like to order a lily bouquet for a birthday. ‘Carmen The security number? Er... 446. 00 “expiration date = you can use your card up to this date Unscramble the words. 1 shac cash _ 4 rdteci drac oe 2 ibdteacdr__________5__yalPaP aes 3. inrat rdea —____ 6 eckh a Gino Franzetti is an Italian businessperson. How does he pay for things? Read what he says. use cash at my local coffee shop. I pay by debit card at the supermarket. I don't use my credit card for Internet shopping - I use PayPal. How do you pay for things? Write two or three sentences about yourself. Tuse/ pay by... Idon't use / pay by ... UNIT Directions and shoppingReservations MODULE 10.1 = Complete the conversations. Use the words below. double from like many May or quiet reserve room see time Which Conversation 1 A Can |help you? B Yes, id like to reserve a car for three days ‘A class would you like? B Compact. ‘A Manual —? automatic? B Automatic, please. A Yes, that's OK. May | * your driver's license, please? Conversation 2 A Star of india Restaurant. May | help you? B Yes, fd__* to reserve a table for two for this evening. A Certainly, sir. For what ° B 830, And Id likea___ table, please. A Yes, of course. Could | have your name, please? Conversation 3 A Station Hotel. May | help you? B Yes, lke to reserve a ag A Certainly. For how ? nights? B For four nights, ¥ August 21st to 25th A Single or _"? B Single, please. A Yes, that’s fine. | have your name, please? UNIT 10 Reservations 49MODULE 10.2 Wein 1 Look at the information and complete the phone conversation, Milano Numberofpeople | Time Name Special requests 4 8:00 pm. Larsen table near the window A Good afternoon, Milano __* Restaurant. May | help you? B Yes, 1d like to reserve a table for 2 for this evening. A Certainly, madam. For what time? B 2 o'clock. A Yes, that’s fine. May | have your name, please? B 4. And I like a table— 5 the window, please. A Yes, that’s fine, Ms. Larsen. 2 Match the tables in the picture with the phrases. a corner table 2. a table near the stage (1 3 atablenear the window [_] [1 4 atableon the terrace [J 3. Write the information for your reservation. Use your own name and your own ideas. Sevilla Number ofpeople _| Time Name Special requests 4 Use the information to write a similar phone conversation, A — epee = = rN \s 7 B A ea oe z Bo . ce = A = - 50 UNIT 10 Reservations eeMODULE 10.3 1 Match the questions with the answers. 1 How may I help you? __ From Paris. 2. Where from? Business. 3. Where to? _— September 5th. 4 When.would you like to depart? _1_Td like to make a flight reservation. 5 When would you like to return? __ Seoul. 6 How many passengers? September 9th. 7 Which flight class? _— Just one. 2 Answer the questions above, using your own ideas. alike to make a fight reservation Navevne MODULE 10.4 ‘Write about each hotel reservation. 1. September 25th, 26th September 25th and 26th. Thats two nights 2 May 10th-14th 3 July 2nd-sth 4 August 12th-16th 5 October 10th, 11th UNIT 10 Reservations 51MODULE 10.5 Subject: Reservation ‘Sarah Cohen To: The Cohasset Inn I'd like to reserve a single room — at your Internet price of $120 per night ~ for three nights, from June 14th to 17th. | would like a q | look forward to hearing from you. Read the e-mail. Answer the questions. Use short answers. [JE-mail message : , Non-smoking room, please. MODULE 10.6 52 ‘Who is the e-mail from? —S ‘What is it about? Does she want a double room? How much is it per night?____ How many nights does she want to stay? Does she have any special requests? Write the missing words in the information. Use the words and phrases below. Own airconditioning automatic Economy GPS _Premium Type of car: Mini Read the text, then write your own. You can use your own ideas if you like. “Td like to reserve a Mini class car with manual transmission, Td like a child seat and GPS” UNIT 10 ReservationsMODULE 10.7 CES a Michel Picard calls a restaurant and speaks to the manager. Number the lines of the conversation in the correct order. Michel That's right. Id like to change it to eight o'clock, if possible. Manager Just one moment, Mr. Picard. May | have your first name, please? Manager - Good morning. Thai Garden restaurant. How may ! help you? —_[T Michel Thank you very much. Goodbye. Oo Manager Let me see. Yes, that's fine. So that's a table for two at eight o'clock. We look forward to seeing you this evening. Manager Goodbye. fe) Michel Good morning. My name is Picard. | have a reservation for this evening. Manager Ah yes, Mr. Michel Picard. That's a table for two at 8:30. Michel — Michel. oO MODULE 10.8 1 George Baker is an American businessperson. He is planning a business trip to Osaka. Read the message, |"'m going to Osaka next month. I want to stay at a small, friendly hotel. I'm looking for a place with Internet access and an exercise room. A convenient location is important. 2 You are planning a business trip to a foreign city. Choose the city and write similar message. UNIT 10 Reservationsea Requests and offers MODULE 11.1 eli Complete the conversations. Use the words below. about anyway busy course install later right Sure tell Thank ___Thanks Conversation 1 ‘A Could you open __* the door for me? B Yes, of 2 A Great. — 2 you. Conversation 2 A Could you * me your new cell phone number? B 8, its 735-555-7269. x ch Bae Conversation 3 A Could you __ the new spreadsheet software for me? B Sorry, I don't have time now. Could you ask Monica? A. OK. Thanks » Conversation 4 ‘A. Could you e-mail Mr. Park °° the sales figures? B Sorry, 'm__" right now. ‘A OK. Could you do it 2 B Yes, sure. 54 UNIT 11 Requests and offersMODULE 11.2 Complete the crossword puzzle. on the light? It’s getting dark. 6 —___ off the air conditioner? It’s cold in here. 7 —____ these packages today? 8 _____ the door? 1 want to talk to you in private. M1 _____ the phone for me? 12 ______ some coffee for the meeting? 1 ____ mea sandwich from the cafeteria? 2 ___ this software for me? I can’t doit. 4 ____ this printer cartridge? Its empty. — to Ms, Lee about her visit? 9 the safe? I can't remember the combination. 10 ____ these figures? I think there’s a mistake, UNIT 11 Requests and offers 55MODULE 11. MODULE 11. A boss is speaking to an employee. Write the lines of the conversation in the correct order. Sorry, m giving a presentation this afternoon. __Yes, of course. ‘Ah, yes. Well, could you do it tomorrow morning? Thanks. Could you check the new website this afternoon Read the e-mail from a web designer to his assistant. Answer the questions. Write short answers. _-|E-mail message ‘Wednesday, July 13, 2011 2:06 PM Jerry Weiss <|weiss@wkd.com> 2 Vince Fox Subject: Westech website Vinee, Re. the website for Westech Engineering. Could you choose the photographs by tomorrow morning? Also, could you check the text? | think there are some typos*. Could you do that by tomorrow evening? Sorry to rush you, but we don't have much time - as you know, it goes online Monday. Thanks for all the hard work! Jerry *typo = a mistake in a text (typographical error) ‘Who is the message from? Who is it to? —___ What is it about? ‘What does Jerry want Vince to choose? _ What is the deadline? = ‘What does Jerry want Vince to check? When by? When does the website go online? UNIT 11 Requests and offersMODULE 11.5 MODULE 11.6 a ‘Write an offer for each situation. Use the ideas below and / or your own ideas. call the repair person open the window call you a taxi get some sandwiches recycle the newspapers 1 Your boss is giving a presentation later today. ‘Should | set up the projector? : 2. The air conditioner is broken. 3. Your boss wants to get to the station in a hurry. 4 You and your colleagues don’t have time for lunch in the cafeteria. 5 There are a lot of old newspapers on the desk 6 Its very hot in the office. Write about plans for a real or imaginary class party. Write the day, date, time, and location. Also, write about what two or three people are doing at the party. Example: Our class party is on Wednesday, September 14th at 5:00 p.m. in this room ‘Ms. Kim is choosing the music, and Mr. Kennedy is playing the guitar. ‘Mr. Watanabe is making a short speech. UNIT 11 Requests and offers 7MODULE 11.7 MODULE 11. 58 GREEN enc eaeecne Jack Ellis is out of the office. He calls his colleague, Akira Nomura. Number the lines of the conversation in the correct order. Jack Oh, terrific. Thanks very much. | appreciate it. Jack Listen, could you check my computer? ‘Akira “Just a moment, Il take a look. ....No, it's OK, it's off Jack Akira? I's Jack. ‘Akira No problem. Bye. Jack I think it's still on. Akira Hi,Jack. What's up? ‘Akira Your computer? Sure. What's the problem? O00 000 eri xe ‘Complete the requests. Use the words in the box. copy discount give _lend 3. Could you me some money for the coffee machine? 4 Could you me some advice about my presentation? Write things you can ask two of the people below. Use the requests in Exercise 1 and / or your own ideas. [ asenior co-worker ‘co-worker and friend a junior co-worker assales clerk “think you can ask a senior co-worker "Could you give me some advice about my _ presentation?” _ es “Link you can ask... UNIT 11 Requests and offersSocializing MODULE 12.1 ieee ‘Complete the conversation in a coffee shop. Use the words below. about at food have interesting love near OK something sounds think seed ‘A OK, Megumi. What would _* you like to drink? B A caffe latte, please. ‘A Would you like to eat? B No, thanks. A Right. (to counter person) Excuse me? Two caffe lattes, please. ‘A So, what do you ____* of Boston, Megumi? B It’sgreat. Very A Good. Listen, would you like to 5 dinner Friday evening? B Thank you. That would be great. A Do you like Mexican ” B 7 A "Indian? B Ohyes,! ? Indian food. A There's a good Indian restaurant * here. B That _" be great. ‘A Wecan meet your hotel. Is 730 OK? B Yes, that's fine. UNIT 12 Socializing 59MODULE 12.2 MODULE 12.3 Write the words in each sentence in the correct order. Add punctuation and capital letters. ‘A What would you like to drink? B iced / please /coffee /an ‘A Would you like something to eat? B chip / please / thanks / chocolate / yes / cookie / a A. OK. (to counter person) Excuse me? coffees /and / chip /a / please / cookie / chocolate / iced / two begin mang critifer nicafstat tagre a dulfrewno texginci Read the example. Then write a question and answer about your town or city. ‘A What do you think of Djakarta? B It’s really interesting UNIT 12 SocializingMODULE 12.4 MODULE 12.5 en Write the sentences below on the correct lines to make two conversations. | How about the day after tomorrow? | Yes, the 16th is fine. I look forward to it. ‘What about a game next Sunday? That's the Téth, 1d love to, but tomorrow's a bit difficult. Thursday? Yes, that’s good for me. Id love to, but this Sunday is a bit difficult. ‘A Would you like to play golf this Sunday? Bi Panes 8 A Excellent, Would you like to have lunch tomorrow? >poror | Great. ‘Answer the questions. Use true information about you. You can use these answers: Yes, | love it. Yes, | do. No,!mafraid!don't. Actually, | haven’ 1 Do you like Chinese food? 2. Do you like Mexican food? 3. Do you like Italian food? 4 Do you like Turkish food? A business acquaintance (A) is asking you (B) about another kind of food. Write the question and answer. Ree ee eee eee aes B - UNIT 12 Socializing aMODULE 12.6 MODULE 12.7 MODULE 12.8 62 Read the example. Change the underlined words and write two similar conversations about restaurants you know. A There's a great Indian restaurant near the subway station. B That sounds terrific. (SS sae o> o Circle © the correct underlined words in the conversation. A We do /can /are’ meet in / on /to? the hotel lobby. Is 6:30 OK / well / right®? B Could we do / meet / make’ it seven o'clock? A Yes, seven o'clock are /is / be* fine. B Great. See you after / then / late’. Look at the conversation in Module 12.1. Write a similar conversation between you and an American business acquaintance, Bob Mansell. You are ata coffee shop in your town or city. You are speaker A. we >er>ear>ar>arararae UNIT 12 SocializingBarbara Jung-Soo Jung-Soo Jung-Soo Barbara Jung-Soo Barbara Barbara My pleasure. Have a good trip. Hello, Barbara? It's jung-Soo. Yes, | will Ah, we're boarding, Thanks again, Barbara. Bye. Thanks. itl be good to get home. Bye. Yes, 'm at the departure gate. Thank you very much for everything, Oh, hi, Jung-Soo. Are you at the airport? ‘And give my regards to everybody at the Seoul office. Good luck with the presentation in Bangkok. It's a really interesting city. If you have time, you should go to the Grand Palace and Damnoen Saduak floating market. Thai food is fantastic, too. ‘See you when you get back to Chicago. Best regards, im UNIT 12 Socializing Jung-Soo Kim is at Kennedy Airport after a business trip to the US, He calls, Barbara Chavez at the New York office. Number the lines of the conversation in the correct order. oO 7 QO QO Qa RO IUCS PRL MMM Culture comer—Places tose] 1 Read Jim Halliday’s e-mail to a co-worker, Salman Latif, Salman is going to visit Bangkok for the first time to make a presentation at a conference. 2 Write a similar e-mail to a co-worker who is going to make a presentation in another city.Complete the sentences. Use the words in the boxes. appointment booth conference name Pardon _ presentation 1 Good afternoon, Mr. Held. Here's your tag and __ bag. 2 me, I'm looking for _ 25. 3. Who's giving the at the department meeting? 4 Thave an with Ms. Bell at 9:00 a.m. ‘acquaintance borrow factory flight. make motorcycles 1 Yamaha makes ina near Batangas in the Philippines. 2 Imet a business on the __ from Los Angeles. 3. Could your dictionary? 4 What is your camera? Ue) attend come deals gift make jewelry Irun the Production Department and __ with customer complaints. it to the meeting tomorrow. Something has store near here? I want to buy a meetings. up. for my daughter, change delete depart fantastic install regards 1 Tdlike to my reservation. I'd like to__ on February the Sth. 2. Could you this software on my laptop today? 3. Should ___ this junk mail? 4 Thanks for a trip. Please give my to everyone at the New York office. VOCABULARY CHECK(MODULE 1.1 1 Good morning. 'm Nathan Welsh. 'm with Dell. 2 Thank you, ° 3. Good afternoon, 4 Ah, yes, Ms. Gibson, Here's your name tag and conference bag. ‘MODULE 1.2 1 Good evening. 2 Good night! 3 Hell, 4 Good afternoon, 5 Good morning. ‘MODULE 1.3 1 Myname’s Carr Jane Cat. 2 My name's Liu, Jia Lit 3. My name's Kim. Da-Ye Kim. 4 My name's Harvey. Richard Harvey. Students’ own answer ‘MODULE 1.4 1 BP 2 ESPN 4 HP 5 HMV 7 NEC 8 TDK Students’ own answer ‘MODULE 1.5 1 T'm with / 1 work for Cathay Pacific. 2 Tm with / I work for CNN, 3 Tmwith /Iwork for Daewoo. 4 Tm with /I work for Starbucks. 5 Tim with /I work for UPS. Students’ own answer ‘MODULE 1.6 1 Could you tell me your family name, please? 2 Could you repeat that, please? 3 Isthat LE-AV-LT? 4 And your given name? 5 IsthatC-A-R-L? Could you spell that, please? Could you fil out this card, please? Here's your key card. ‘The elevators are over there. Have a pleasant stay, 1 2 MODULE 1.9 Pierre Receptionist Pierre Hi, Emiko. It's Pierre, Just one moment, please, ‘Mr. Durand. I'll put you through, Pd like to speak to Emiko Takahashi, please. ‘Thank you, Good morning, TKE Engineering How can I help you? Hello, Emiko Takahashi speaking. Durand, Pierre Durand, Your name, please? Pierre Receptionist Emiko Pierre Reception’ (MODULE 1.10 a4 bi cS 43 e2 Students’ own answer MODULE 2.1 1 Where's 4 Aisle ‘MODULE 2.2 1 two 4 thirteen 7 seventy-eight ‘MODULE 2.3 1 near the elevator 2 on the right, next tothe restrooms 3 between the stars and the elevator 4 across from the stairs 5 on the lft, next tothe stairs MODULE 2.4 (Example answer) ‘A Where's your booth? B It's in Aisle. It's between the stairs and the restrooms, A Ab, Booth 75? B That’ right. MODULE 2.5 (Example answers) 1 “The bookstore is on the left, between the business center and the restaurant. 2 The gift shop is on the right, next to the front desk. 3 ‘The entertainment desk ison the left, near the restaurant, 4 The stairs are near the front desk MODULE 2.6 1 seven 2 six Students’ own answers(MODULE 2.7 1T 2F 37 47 SF GF 7T 2 ‘Students’ own answer MODULE 2.8 1 Could Ihave your name, please? 2. What's your cell phone number? 3 Could you repeat that, please? 4 How do you spell that? 1 MODULE 2.9 : 2 Jane Can you see the restaurant? 7 Jane min the restaurant. ust got here 3 Jane Hello, Kazuo? 1 2 Kazuo Yes, can, And Ican se you Byet 8 Kazuo Hi, Jane. Sorry 'm late, Where are you? 2 Kazuo. Yes, 'min the meeting area. 6 Jane Ii'snext to the café. Are you in the Event Hall? 5 Kazuo Whereis the restaurant? 4 MopuLE 2. Student? own answers MoDuLe 3.1 1 planning «2 morning 3 all 4 otlock 5 time 6 afternoon 7 Thursday 8 What mopute 3.2 IMEMS) X P M clo El | UTS Yo WEEKLY 2 M@ucs MTIPE Cc L @heiner suo Zid LANNTN MopuLE 3.3 1 Wed 2 Thur 3 Fa 4 sa. 5 Sun | 1 Mopute 3. 1 400 2 2s 3 nas 2 4720 5 145 6 605 1 five otlock 2 fie fiteen 3 eight twenty-five 4 three ten 1 5 nine forty-five 6 ten oh five 2 ANSWER KEY ‘MODULE 3.5 1 Yes, there is. Ther’ section meeting in the morning at nine thirty. 2 Yes, there is. There's a production meeting inthe afternoon at two fifteen. 3 No, there isnt. ‘MODULE 3.6 1 lunch 2 tour 3 session 4 presentation 5 demonstration 6 speech Students’ own answer ‘MODULE 3.7 Students’ own answer ‘MODULE 3.8 Naomi Hello, Steve. Am Icalling ata bad time? 2 Steve Around 315% 7 Steve Hi, Naomi? 1 Naomi Oh, I'm sorry. 4 Steve That's OK, but can I call you back? 5 Naomi Sure, that’s fine. Speak to you then. Bye. 8 Steve Well, 'm ina presentation right now. 3 Naomi Sure, no problem. What time? 6 (MODULE 3.9 Students own answers MODULE 4.1 1 work 2 makes 3 countries 4 with, 5 Japanese 6 factories 7 famous 8 has 9 in MODULE 4.2 1 Yes,shedoes. 2 Novitisnt. 3. Yes itis. 4 Yes.itdoes. 5 Yes. itis 6 No. it doesn't. 7 Yes.itdoes, 8 No, she doesn, ‘MODULE 4.3 1 BRAZIL 2 CANADA 3 EGYPT 4 FRANCE, 5 RUSSIA 6 THAILAND MODULE 4.4 1 NewZealand 2 Germany 3 Argentina 4 India 5 China 6 Maly Students’ own answers ‘MODULE 4.5 1 Korean 2 Swedish 3 Chinese 4 Japanese 5 French 6 American Students’ own answersMODULE 4.6 1 Which company do you work for? 2. What nationality is your company? 3 Where isthe head office? 4 Where does it have factories? 5 Where do you work? MODULE 4.7 Students’ own answer 1 2 3 six hundred fifteen 4 eight hundred fity-cight 1 one hundred ten 2 three hundred sixty-two 3 five hundred thirty-seven 4. seven hundred forty 5 nine hundred ninety ‘MODULE 4.9 1 Bajaj Auto Ltd, Akurdi, Pune 411035, India 2 Rip Curl, 101 Surfcoast Highway, ‘Torquay, VIC 3228, Australia, ‘MODULE 4.10 Vera No, it's 723 Beacon Street. 4 Vera 7-2'3 Beacon Street, 6 Ted —_Iimat the subway station, Is your address 733 Beacon Street? 3 Ted 723. Fine. See you soon. Bye. 7 Vera Bye. 8 Vera Hi, Ted. Where are you? 2 Ted Hi, Vera. This is Ted. 1 Ted Sorry, what was that? 5 [MODULE 4.1 1 beef 2 coffee 3 sugar 4 steel 5 butter 6 wheat Students’ own answers (MODULES.1 1 meeting. 2 flight 3 parking 4 Which 5 How 6 this 7 things 8 family 9 coffee ‘MODULE 5.2 Conversation 1 A Hello, 'm Karen Greenberg. B Good to meet you, Ms. Greenberg Conversation 2 A Hello, Ms. Davis. How are you this morning? B Pretty good, thank you. And your Conversation 3 ‘A Hey, Joe, long time, no see! B Yeah, it’ been ages! MODULE 5.3 Students own answer MODULE 5.4 1 Nyman 4 Nokia 7 Edward 10 Export 2 Jennifer 53 Marketing 8 Eddie 3 Jenny 6 Oboya 9 Softech ‘MODULE S.5 1 Yes, that’s right. 2 Nice to meet you, Ms. Okada. 3 Pretty good, thanks. 4 Notatall. 5. Good to meet you, Mr. Wada 6 No, thanks, [can manage. ‘MODULE 5.6 icine ]®!9* Toestnation [cate JRemare [Air New Zealand |NZ10 |Honotuu —|15 | boarding Singapore Aitlines Qantas Emirates Pacific Blue 5Q286 Singapore [8 | boarding sydney [at Dubai 2 AF 14 EK 435 boarding boarding ast call/ boarding 'D}163 |Raratonga — |5 (Example answer) ‘A Excuse me, what’ the number ofthe Qantas ight to Sydney? B AFIS ‘A Thank you. And wha’ the gate number? B Gate. AA Thank you very much, B You're welcome. ‘MODULE 5.7 Brian 11:05, That's great. Which terminal? a Julia Yes, I think so, 0190-320-9157. 7 Brian VS.020. OK, sce you a the arrivals gate. Do you have my mobile number? 6 ‘Thats it See you tomorrow. Have a good flight! 8 Hi, Brian, Pm calling about my flight from San Francisco. [arrive at Heathrow at 1:05 a.m. tomorrow. 1 ‘Terminal 3. Right. What's the flight number? 4 ‘Terminal 3 3 ‘VS 020. That's Virgin Atlantic. 5 Brian Juli Brian Julia Julia MODULE 5.8 If 24 3a 4e Students own answer 5b 6c 67MODULE 6.1 1 for 2 ahead 3 lot 4 borrow 3 on 6 minute 7 run 8 any 9 problem Students’ own answer ‘MODULE 6.2 1 gluestick 2 flash drive 3 labels 4 paperclips 3. pushpins 6 ruler 7 eraser 8 stapler 9 Postits* 10 rubber bands mystery word = calculator MODULE 6.3 apple 8 laptop 5 books 4 notepad 9 briefcase 14 pen 10 calendar 7 phone 12 camera 13. photographs 6 coffee cup 3 plant 1 Keys 11 sandwich 2 1F 27 3F 4T ST 6T 7F 1 There's a briefcase under the desk. 3 There's a plant behind the laptop. 7. There are some books above the calendar / on the shel. MODULE 6.4 ‘Students own answer MODULE 6.5 (Example answer) ‘This model is good for surfing the Internet and online gaming WS mediun-priced, very light, and battery life is excellent. Students’ own answer ‘MODULE 6.6 1 for 2am 3 one 4 much 5 bit 6 very 7 is 8 not 9 think MODULE 6.7 Sophie Hi, Nazi. Its Sophie Milne. 2 Sophie Five oclockis fine. See you then. Bye 8 Nazri Tomorrow morning? Sure,no problem. 5 Nazri Nazri Amar speaking. 1 Sophie Could I use your laptop tomorrow morning? Its for my presentation. 4 Nazri Hi, Sophie. What can I do for you? 3 Nazri Bye. 3 Nazri Sorry, 'm alittle busy right now. Is five ‘clock OK? 7 Sophie Great, thanks. Can I pick it up now? 6 MODULE 6.8 1 file it, or shred it. 2 three pens on your desk, 3 drinkat your desk. 4 atthe end ofthe day. 5 plant on your desk 6 in adesk drawer. 23 Peay ieee 7 for 8 10 an n da 3 large 6 help 9 ‘work 2 design visit ‘MODULE 7.2 Across 2 make 6 deal 7 8 attend 11 sell 2 Down 1 call 3 5 give 8 write 4 read 0 help design ‘MODULE 7.3 1 What do you do? 2 Which company do you work for? 3 What kind of company isi? 4 What do you do in your job? 5 Do you lke your job? MODULE 7.4 Students’ own answers ‘MODULE 7.5 Margaret Rai Gavin Benson. ‘The project meeting. ‘Three o'clock / 3.00 pm, Room 409, ‘Twelve “The PowerPoint sides. “The projector. ‘MODULE 7.6 turn on / turn off / shred copy / enfock / check print / cal /write to copy / close / open install / delete / ea shred / copy / terroff recycle /termon / read the air conditioner the price list Mr. Chang, the door the software the documents the newspapers ‘MODULE 7.7 Takashi Anne ‘Anne ‘Anne Takashi ‘Could I leave a message? 3 (090-551-7241. I'll give her your message. 6 T'm afraid she's not here at the moment. 2 Goodbye. 8 Please ask her to call my cell phone number. 5 1s 090-551-7241, ‘Thank you. Goodbye. 7 Hello, this is Takashi Kondo of Nissan. Could I speak to Ms. Brewsterin the Publicity Department, please? 1 Yes, of course. Takashi Takashi ‘Anne(MODULE 7.8 1 F~In New York, taxi drivers are usually men (99%), 2 T~In Vietnam, most agricultural workers are ‘women (78%). 3 Fin the United States, nurses are usually ‘women (92%). 4 T~In China, scientists and technicians are usually men (65%), 5 T~In the UK, primary school teachers are usually women (86%). 6 F~In Asia, most politicians are men (81%). Students’ own answers ‘MODULE 8.1 1 speaking 2 do 3 want 4 meet 5 time 6 about 7 good 8 your 9 on 10 then 1 Paul O'Connor. 2 The new website design, 3 September 15th, 4 Ten odlock, 5 Mr. Vier’ office. ‘MODULE 8.2 oc Ray) A v BF JEN RBO YRV a ° Mopute 6.3 first = 1st second - 2nd third 3rd fourth - ath nineteenth 19th twentieth - 20h twenty-first 21st twenty-second 22nd thirtieth 30th thirty-first 3st MopuLEs.4 Students own answers ‘ANSWER KEY (MODULE 8.5 1 120 3 5:05 4 832 6 940 1 four forty 2 seven twenty-three 3 two fifty 4 ten oh five 5 twelve thirty-five 6 nine twenty-five ‘MODULE 8.6 1 Junko 2 advertising 3:18 42 310 6 office Students’ own answer (MODULE 8.7 1 OK, let’ start, 2 Yes, the 18th is fine with me, 3 How about 9 a.m? 4 How about 10:30? 5 Well, how about the small meeting room? 6 See you then! Dear Ben and Chet, twas good to talk to you today. Here are the details ofthe place — large meeting room See you there! Best wishes, amy 1 “The meeting isnt on Friday the 19th, it's on Friday the 18th. 2 The meeting isnt at 9am. it’s at 10:30am. 53 The meeting isnt in the large meeting room, it’ inthe small meeting room, John Terrific. 'm really sorry about that. 7 Mark Thats too bad, John Its about our meeting this afternoon. I'm afraid I can't make it. Something's come up. John Hi, Mark. I's John, Mark Don't worry about it. Bye, Mark Hang on, I'l check... Yes, tomorrow is fine. John Bye, Mark Hi, john. What can I do for yout John Can we make it tomorrow, same time? ‘MODULE 8.9 Students’ own answer ‘MODULE 9.1 1 there; to 2 near; and 3. Excuse; from 4 mes of ‘MODULE 9. le 2e 3b 4a sdMODULE 9.3 (Example answer) ‘A Excuse me, is there a movie theater near here? B Yes, there’ one on Valley Road. Go along this street. ‘Turn lft at the second intersection. It's on the right, ‘opposite the bank, MODULE 9.4 two thousand four thousand, five hundred forty leven thousard, two hundred eighty four hundred twenty-nine thousand, six hundred ‘nine hundred eighty-seven thousand, eighteen MODULE 9.5 11 dollars 4 pesos 2 euros 5 baht 2 Students’ own answers 3 rupees 6 pounds 31 Ninety-nine dollars and ninety-nine cents 2 One hundred twenty-six thousand yen 3. ‘Twenty-four thousand won 44 Five hundred twenty baht MODULE 9. Tmlooking for a botle of perfume. Isa gift for my wife. ‘That's alittle expensive Would you like it gift-wrapped? How would you like to pay? Do you take visa? ‘MODULE 9.7 21 Awatch 3. No, it's alittle expensive 5 Yes, he does. 7 By credit ear. 4 Yes, itis 6 No, he doesnt. 8 Yes, they do MODULE 9.8 Florist Florist Certainly, Large or small? June 2018. Thank you. And just one more thing. The security number on the back? Good morning, Mandy's Flowers. May Ihelp you? Carmen Small please. Carmen Yes, just a moment. I's 4591753662. And the expiration date is June 2018 4446. Thank you. (One small lily bouquet. Can I have your credit card number, please, Ms. Garcia? Carmen Yes, my name is Garcia. Id like to order lily bouquet for a birthday. Carmen The security number? Fr... 446 Florist Florist Florist ‘MODULE 9.9 1 1 cah 4 credit card 2 debit card 5 PayPal 2 Students own answers 3 train card 6 check 70 ANSWER KEY 2 Noy its for his daughter Ree ‘MODULE 10.1 1 reserve 2 Which 3 or 4 see 5 like 6 time 7 quiet 8 room 8 many 10 from 11 double 12 Can [MODULE 10.2 IMilano 2four 3Eight 4 Larsen Sinear 3/8 le 2a 3d 4b Students’ own answers MODULE 10.3 1 Tike to make alight reservation. 2 From Paris, 3 Seoul 4 September Sth 5 September th 6 Just one, 7 Business Students’ own answers MODULE 10.4 1 September 25th and 26th, Thats two nights. 2. From May 10th to 14th. That's four nights 3. From July 2nd to 8th. That's six nights. 4 From August 12th to 16th, Thats four nights. 5 October 10th and 11th. Thats two nights. ‘MODULE 10.5 1 Sarah Cohen. 2 Ahotel reservation, 3 Noasingleroom. 4 $120. 5 Three nights. 6 A. quiet, non-smoking room, MODULE 10.6 1 Economy 2 Premium 3 automatic _—4_GPS / air conditioning 5. GPS /air conditioning Students’ own answers ‘MODULE Michel ‘That's right.’ like to changeit to ight otclock, if possible 6 Manager Just one moment, Mr. Picard. May Thave ‘your first name, please? 3 Manager Good morning. Thai Garden restaurant. How may Uhelp you? 1 Michel Thank you very much. Goodbye. 8 Manager Let me see. Yes, thats fine, So that’s table fortwo at eight oclock. We look forward to seeing you this evening. 7 Manager Goodbye. Michel Good morning. My name is Picard Thave a reservation for thisevening, 2 Manager Ah yes, Mr. Michel Picard. That's a table for to at 830. Michel 4 Michel MODULE 10.8 Students’ own answers‘MODULE 1 open 2 course 3 Thank 4 tell 5 Sure 6 Thanks 7 install 8 right 9 anyway 10 about 11 busy, 12 later (MODULE 11.2 Across 3 turn 6 tun 7 mail 8 close 11 answer 12 make Down 1 get 2 install 3 replace 5 write 6 open 10 check ‘MODULE 11.3, ‘A Could you check the new website this afternoon? B Sorry, 'm giving a presentation this afternoon, ‘A Ab, yes, Well, could you do it tomorrow morning? B Yes, ofcourse, A Thanks, ‘MODULE 11.4 1 Jerry Weiss. 2 Vince Fox. 3 The Westech websit 4 The photographs. 5 Tomorrow morning 6 Thetext. 7 Tomorrow evening. 8 Monday. ‘MODULE 11.5 1. Should I set up the projector? 2. Should I call the repair person? 3 Should I call you a taxi? 4 Should I get some sandwiches? 5 Should I recycle the newspapers? 66 Should I open the window? ‘MODULE 11.6 Students’ own answer MODULE 11.7 Jack Oh, terrific. Thanks very much, [appreciate it, 7 Jack Listen, could you check my computer? 3 ‘Akira. Just a moment, I'll take alook. [Noy it’s OK, it’ off 6 Jack Akira? Its Jack 1 ‘Akira. No problem. Bye 8 Jack think it’s stil on 5 ‘Akira Hi, Jack. What's up? 2 Akira Your computer? Sure. What’ the problem? 4 MODULE 11.8 1 discount 2 copy 3 end 4 give (Example answers) think you can ask a senior co-worker “Could you give me some advice about my presentation?” 1 think you can ask a co-worker and friend “Could you lend ‘me some money forthe coffe machine?” think you can ask a junior co-worker “Could you copy these documents for me?” [think you can ask a sales clerk “Could you discount this about 9 love 1Onear would Rat MODULE 12.2 1 Aniced coffe, please. 2 Yes, thanks. A chocolate chip cookie, please. 3 Two iced coffees and a chocolate chip cookie, please. MODULE 12.3, 1 amazing 2 terrific 3 fantastic 4 great 5 wonderful 6 exciting Students’ own answer MODULE 12.4 1 Td love to, but this Sunday is abt difficult, 2 What about a game next Sunday? That's the 16th. 3. Yes, the 16th is fine. I'l ook forward to it. Pd love to, but tomorrow's abit dificult. 5. How about the day after tomorrow? 6 Thursday? Yes, that’s good for me, ‘MODULE 12.5 Students’ own answers (Example answer) A Do you like Korean food? B Yes, Iloveit MODULE 12.6 (Example answers) A There's a nice French restaurant near my office B ‘That sounds wonderful. A There's an excellent Thai restaurant in our building, B ‘That sounds good ‘MODULE 12.7 1 can 2 in 3 OK 4 make Sis 6 then (MODULE 12.8 Students’ own answer nn MODULE 12.9 Barbara My pleasure. Have a good trip. 4 Jung-Soo Hello, Barbara? It's Jung-S0o. 1 Jung-Soo Yes, Iwill. Ah, we're boarding, Thanks again, Barbara. Bye. 7 Jung-S0o Thanks. I'l be good to get home. 5 Barbara Bye. Jung-Soo Yes, mat the departure gate. Thank you very much for everything. 3 Barbara Oh, hi, Jung-Soo. Are you at the airport? 2 Barbara And give my regards to everybody at the Seoul offic, 6 ‘MODULE 12. Students’ own answer Pe UNITS 1-3 1 name; conference 2 Pardon; booth 3 presentation 4 appointment UNITS 4-6 1 motorcyeles; factory 2 acquaintance; flight 3 borrow 4 make UNITS 7-9 1 attend 2 deals 3. make; come 4 jewelry gift UNITS 10-12 1 change; depart 2 install 3 delete 44 fantastic; regards ANSWER KEYWORKBOOK Business Venture is a short course for professional people who need to: + communicate confidently in everyday business situations + use and understand American and International English + understand global business cultures Business Venture Beginner is for learners who need to develop their basic English ability * consolidation and revision activities for every module in the Student Book + extended practice of funetional language for everyday business communication + material that can be used for students! self-study or as additional classroom resources for teachers Course components: Student Book with Class Audio CD Teacher's Guide Workbook OXFORD Renate Ch a ett ni | or mae Ren cco