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Please note the cancellation, rebooking and baggage conditions
It depends on your booked fare whether additional, bigger hand baggage (55x40x20cm) is included.
Economy Light Long Haul: +1x hand baggage (55x40x20cm), in total max. 8kg
Premium Class/Economy PLUS: +1x hand baggage (55x40x20cm), in total max. 10kg
Business Class: +2x hand baggage (55x40x20cm), in total max. 16kg (1 piece may not exceed 10kg)
Please note: infants below the age of 2 are not entitled to bring their own hand baggage.
Important Information concerning your outward flight
CHECK-IN: 1st floor (Planta de facturacion)
ONLINE check-in: you may use our online check-in from 24 to 2 hours before scheduled departure.
Please use the baggage drop-of desks at the airport for your hold baggage and then hand in your
luggage until late. 60 minutes before departure at the so-called baggage drop- off at the airport. Online
check-in is not available for GROUPS.
CLOSING DATE: You are reminded that, you have to finalize your check-in procedure and have to
possess your boarding-card 60 minutes prior to departure at the latest. Principally we recommend to be
at the check-in 2 hours prior to departure.
FLIGHT-RECONFIRMATION: You can check your flight times starting 48 hours before your flight on the
internet at www.condor.com. You will find all the important information on your flight under the menu
item Flight info - Departures and Arrivals. The General Terms and Conditions apply and can be viewed
online at http://www.condor.com/de/hilfe-kontakt/agb.jsp
The published flight times can to a reasonable extent be subject to changes for flight operating reasons.
Condor will endeavor to keep changes in flight times to a minimum and inform all passengers of them
as early as possible.
Free baggage allowance: The free baggage allowance specified above is per person, not per seat.
Liability:
On a journey with an ultimate destination or a stop in a country other than the country of departure an
international treaty, such as the 1999 Montreal Convention or the Warsaw Convention including its
amendments or any other treaty, as well as a carrier's own contract of carriage or tariff provisions may
apply in respect of liability for the entire journey. The applicable treaty governs and may limit the liability
of carriers to passengers for death or personal injury, for loss of or damage to baggage, and for delay.
Where the Montreal Convention applies the liability for destruction, loss of, or damage or delay to
baggage is limited to a maximum of 1,131 special drawing rights (SDRs)/approx. EUR 1,332 per
passenger. For damage occasioned by delay to the journey the limit of liability is a maximum of 4,694
SDRs/approx. EUR 5,528 per passenger. There is no limitation on the liability of EU airlines for death or
bodily injury. Where the transportation is governed by the Warsaw Convention, limits of the Montreal
Convention do not apply. According to this, in the event a passenger suffers a loss of up to 113,100
SDRs/approx. EUR 133,200 it cannot be proven that the party suffering the loss was partially or
completely at fault for causing the damage. Regardless of which Convention applies to the journey,
additional protection for loss of, damage or delay to baggage can usually be obtained by purchasing
insurance from a private company. If your journey involves carriage by different carriers, their limits of
liability shall apply. For further information please consult your airline or insurance company
representative.
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The General Terms and Conditions apply and can be viewed online at
http://www.condor.com/eu/help-contact/terms-and-conditions.jsp
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