Ngong Road, Jameson Court Block D 14

Address: P.O. Box 365-00606, Nairobi, Kenya

Cell: +254 721 252037; +254 724 772195
Email: info@tropicalsmiles.biz
Website: www.tropicalsmiles.biz

10 December 2013

Dear Sir,

Tropical Smiles Ltd is a company incorporated in Kenya. The company’s line of businesses include
hiring out self-drive cars, cabs, tour buses and vans. Chauffer services and transfers are also
available with prior arrangement.

Our Mission is to create unparalled customer loyalty by putting a “broad smile” on the face of every
individual that consumes our services.

Our vision is to provide consistently outstanding services that are tailored to our customers’
individual needs, thereby redefining the ultimate car rental experience, through our well maintained
fleet of clean vehicles and our friendly customer care personnel.

We are happy to quote, as per your telephone conversation yesterday of hire of a 34 seater:-

1. Shuttle (34) seater – to Masaai Lodge drop and pick up – Ksh 25,000

We sell reliability and quality. We just don’t rent cars, we provide our customers with unparalled
rental experience. Try us and we shall be happy to serve you.

Kind Regards,
For: Tropical Smiles Ltd

Phoebe Njoki
Managing Director

A “broad smile” on the face of everyone that consumes our services