Plans Standard Premium Pro

incl. GST incl. GST excl. GST

Parcel size Same city National Same city National Same city National

Satchel 500g/A4 $6.95 $8.50 $5.95 $7.50 $4.95 $6.48

Domestic Handbag 1kg/4L $9.50 $10.95 $8.50 $9.95 $6.33 $8.56

Rates and Services Shoebox 3kg/12L $13.65 $12.65 $6.54 $9.74

Making parcel delivery simple, Briefcase 5kg/20L $15.95 $14.95 $13.03

reliable and affordable for $11.50 $10.50
Carry-on 10kg/40L $22.95 $21.95 $6.75 $18.19
small business.
Check-in 25kg/100L $30.95 $29.95 $26.76

Delivery to remote areas

You can reach remote addresses with Sendle! Normally, these are far-flung places that may require a remote surcharge. We’ll always show you any remote charges before
you book to avoid nasty surprises. And keep in mind that, historically, only 6% of deliveries have been to remote locations with Sendle.

Services

Free pickup Yes Yes Yes

Free Signature on Delivery 1kg – 25kg 1kg – 25kg 1kg – 25kg

Free Authority to Leave Yes Yes Yes

All eligible parcels covered for loss All eligible parcels covered for loss All eligible parcels covered for loss
Free shipping cover
up to $100. up to $100. up to $300.

Free redelivery Yes Yes Yes

Minimum order quantities No 20 parcels per month 200 parcels per month

Lock-in contract No No No

Over 1400 newsagents, Over 1400 newsagents, Over 1400 newsagents,

Contact us Network extension / Delivery choices convenience stores, independent convenience stores, independent convenience stores, independent
supermarkets & service stations supermarkets & service stations supermarkets & service stations

Sendle Business Team PO box deliveries No No No

Velocity Frequent Flyer Points Yes Yes No

business@sendle.com
sendle.com All Sendle deliveries are All Sendle deliveries are All Sendle deliveries are
Carbon offset
100% carbon neutral 100% carbon neutral 100% carbon neutral

* Based on current Sendle pricing compared to standard Parcel Post rates. Guaranteed for Sendle’s
As at April 15, 2020 Sendle Domestic Rates and Services | Page 1 of 3
Same City zone and National zone 500g, 1kg/4L, 3kg/12L, 5kg/20L, 10kg and 25kg parcels.
 Plans Standard Premium Pro
incl. GST incl. GST excl. GST

Operations

Monday to Friday, Monday to Friday, Monday to Friday,

Pickup and delivery hours 8am – 6pm excluding public 8am – 6pm excluding public 8am – 6pm excluding public

Domestic
holidays & weekends holidays & weekends holidays & weekends

Rates and Services

Same-day collection Available if courier collects daily Available if courier collects daily Available if courier collects daily

11:59pm for the next 11:59pm for the next 11:59pm for the next
Latest order time
Making parcel delivery simple, business day (Monday-Friday) business day (Monday-Friday) business day (Monday-Friday)

reliable and affordable for Delivery attempts Twice and then available for collection Twice and then available for collection Twice and then available for collection
small business.
Free failed delivery returns Yes Yes Yes

Delivery network Nationwide Nationwide Nationwide

Pickup network Over 90% of Australian addresses Over 90% of Australian addresses Over 90% of Australian addresses

Delivery method Road Road Road

Tracking and customer support

Free tracking Fully tracked Fully tracked Fully tracked

Integrated delivery dashboard Yes Yes Yes

Easy integrations Customer service Yes Yes Yes

Integrations

Free eBay, Shopify, WooCommerce

Yes Yes Yes
and Xero

Parcel specifications

Dangerous goods No No No

Sendle API Develop your business’s perfect Maximum parcel weight 25kg 25kg 25kg
shipping integration by building on Sendle’s
powerful API. Maximum parcel length 120cm 120cm 120cm

Integrate Sendle directly into your app, to Maximum parcel volume 0.100m3 0.100m3 0.100m3

get tracking and delivery updates.

Packaging Any Any Any

As at April 15, 2020 Sendle Domestic Rates and Services | Page 2 of 3

 Plans Standard Premium Pro
incl. GST incl. GST excl. GST

Delivery to remote areas

You can reach remote addresses with Sendle! Normally, these are far-flung places that may require a remote surcharge. We’ll always show you any remote charges before
you book to avoid nasty surprises. And keep in mind that, historically, only 6% of deliveries have been to remote locations with Sendle.

Domestic Satchel 500g/A4 $21.50 $20.50 $20.13

Rates and Services
Handbag 1kg/4L $23.95 $22.95 $22.42
Making parcel delivery simple,
reliable and affordable for Shoebox 3kg/12L $26.65 $25.65 $23.71

small business.
Briefcase 5kg/20L $28.95 $27.95 $27.33

Carry-on 10kg/40L $35.95 $34.95 $33.01

Check-in 25kg/100L $43.95 $42.95 $42.44

Remote parcel deliveries are charged a simple flat-rate surcharge of $13 (or $11.81 excl. GST) on top of the national rate.

100% carbon-neutral delivery

As at April 15, 2020 Sendle Domestic Rates and Services | Page 3 of 3