1618/2017 Oracle® Enterprise Manager SAP Monitoring Guide Oracte® Enterprise Manager SAP Monitoring Guide Ig Release 4 (1020.80), En037-02 Oracle® Enterprise Manager SAP Monitoring Gide 10g Reteae 4 (1020.40) winos7-02 Febmary 2008 ‘This document provides brie incoductiont SAP Monitoring wing Oracle Enterprise Manayer Grid Como puis you through the process ofeeaing and configuring SAP Landscape targets and diacusses SAP transactions It covers the flowing seston + lnrodveton fo SAP Monitoring with Oracle Enterprise Manager Gri Control + Monitoring SAP Tages + lnwalling NimBUS Server On Windows Configuring SAP Landsape Targets + Reports + SAP Metiss + Tioubleshooting SAP Monitoring Introduction to SAP Monitoring with Oracle Enterprise Manager Grid Control “This section cover the following tpi + Overview + New SAP-Specifc Targets + Addins Souress of Infomation + System Reguirements| + Installing Oracle Enterprise Manager Grid Conta 10g Reese & overview ‘The NimBUS SAP RI Plugin for Orale Enterprise Manager Ig provides mulirnstance SAP Ri monitoring designe to deliver comprehensive ficient and vial Sith main. Thee rv Etiam ih erin ets way nc xin: onto SAP igure 1 shows the various components of SAP monitoring ad the connection between each Figure SAP Monitoring Components EM Grid Console Now SAP-Specific Targets the management of SAP applications. These targets model Several new tages as discussed in Table I, ave been add to Enterprise Manager i oder of ‘he entities within an SAP environment so that they ean he managed within Enterprise Manage hitp:otndld.orace.copléocumentiproducisioem10205Idoc,edidocidoc.102/611037htoc him#BGBCBIFH wr1618/2017 Oracle® Enterprise Manager SAP Monitoring Guide Table I New SAP-Specifc Targets in Emerprise Manager Enterprise Manager Target SAP Entity Purpose SAP Landscape SAP Landscape Representation of SAP enterprise providing access to metres and asocated SAP servers, ‘SAP Application Instance Server SAP Applicaton Serer Repestatation of SAP server providing aces o related meres and configuration information. SAP NimBUS SAP NimBUS Representation of NimBUS bus interacting with SAP ‘Additional Sources of information Refer othe documentation listed in Table 2 for editional information about SAP monitoring. Because the SAP Monitoring leverages many of Enterprise Managed underying capabilities, the bse documentations applicable in may cases, Table? Adltonal Documentation forthe SAP Monitoring Book Chapter Information Enterprise Manager Concepts Guide al ‘Overall information onthe capebilites of Oracle Enterprise ‘Manager Grid Cont ‘System Monitoring Seting up Taesholis and Alens Information Pblisher eating Casiom Reporss Enterprise Manager Grid Contre! Intallation and Al Instaling Enterprise Manager rid Contra Server and Base Configuration ‘Agents Prerprise Manager Advanced Configuration Al Advanced Confgustion Tose Siring and Maximizing the Performance of Oracle Capacity Planning and Tuning for Oracle Enterprise Enterprise Manager Manage Refer ‘othe URB below to access the documents mentioned inthe table fom Oracle Technology Network (OTNH gp wworacle-com/technology/documentation/oem. ml ‘System Requirements ‘Before you begin configuring Grid Control 10g Release 4 (10-204) to manage yout SAP applications, you must isa and configure Grid Coal 10gR4 ona est ‘one host computer on your network ‘Oracle recommends that you install the Grd Control components on their on host or hosts, For example, ithe SAP monitoring mide Hei installed on host usorace-com, then install and configure the Oracle Management Service and Oracle Management Repository on hos.us. oracle som, Install the Grid Control 10.4 Oracle Management Agent on every host that includes components tat you want to manage with Grid Control ‘See Oracle Enterprise Manager Bass Instlation and Configuration for Oracle Enterprise Manager Grid Control 10.2 at pew oracle com/technologydocumentation/oe il Installing Oracle Enterprise Manager Grid Control 10g Release 4 Before you begin configuring Grid Control 10g Release $ (10.204) to manage your SAP application, you mus install nd configure Grd Control 1g Release 2 (1020.3) on at least one hst computer on your network, ‘acl recommends tat you install the Grd Contol components on their own host or hosts. For example, ithe SAP is installed on host us -ozacle eon, then nell and configure the Oracle Management Servie and Oracle Management Repottry on haat ?.us.oracle. com. {nsual he Grid Como! 10.2 Oracle Managemen Agcat on every hos! tht includes th components you want fo manage with Grid Consol Refer 'o Bnerprise Manager Grid Cont Insalation and Basic Configuration pide for details on performing these tps + Toenablethe SAP Services tab 1, able SAP Services ab under the Tages ab, “The Preferences page appears (Click Preferences located athe top-ight comer ofthe ser interfuce, Click the Target ab ink located on the If pane “The Target Subtabs page appa hitp:otndld.orace.copléocumentiproducisioem10205Idoc,edidocidoc.102/611037htoc him#BGBCBIFH 21618/2017 Oracle® Enterprise Manager SAP Monitoring Guide 2 Select SAP Services from Available Target Subabs and move ito the Select Target Subabsby clicking the Move arrow. Your seeston i moved 53. Chick Finish Monitoring SAP Targets ‘Oncle Enterprise Manager Grd Control lgRs enables the monitoring of SAP RV applications along with oer Oracle and non-Orsce technologies throvh single ‘cle Enterprise Manager Grid Contol console I provides + Cenwaized, mule, mul-iastance SAP RS monitoring + Discovery of SAP 83 servers and instances for cach monitored SID + Comprehensive, ecient, and secure heath status data colletion + Endasee experience monitoring for SAP RU application modules ‘+ SAP RIS business serie dashboards and performance tend reports Note: Use ofthis eaability requires NimBus SAP Plug-in for Oracle Enterprise Manager 10g, available separately through Nino Use of oer Oracle Enterprise Manager capabilites may require aditinal liens Prerequisites for Monitoring SAP Targets ‘Alter deploying SAP, you mst perform the following steps to monitor sm SAP target by ving Enterprise Manager Grid Con L al Enterprise Manager Gri Conzl with Hcenses, ‘You must install FMGC 10.202 before you upgrade to 10.20.04, Refer to ostaling Oracle Enterprise Manager Grid Control 1g Release 4 for detail, 2 Oban NimBUS SAP Pugin for Oracle Enterprise Manages fom NinSoft 3. tsa NUS in another box. Refer to nstaling NimBUS Server for deals 4. Configure SAP monitoring probe Refer to Configuring SAP Monitor Probe for dt 5. Create two queues, Alerts an Mts in he NimBUS bus, by using Doctor NimBUS, which comes with NimBUS, “The queues shouldbe named OEM_AGENTS and OEM_METRICS, Refer NimBUS documentation fr more information, 6 Install Enterprise Manager 104 gent on the machine where NimBUIS is installed. Installing NimBUS Server On Windows “This section cover the following topic: + NimBUS Serve nstallation Prerequisites walling NimBUS Server + SAP Monitoring Requirements + Configuring SAP Monitor Probe [NimBUS Server Installation Prerequisites ‘To asl! NimBUS Server on Microsoft Windows, you noed a manegemet tation running Windows (2000/2008/XP) system with: + Ponum I-oas processor otter + 512 Megabytes or more of memory and + 500 Megabytes of available disk space Installing NimBUS Server ‘Here isan overview ofthe steps fr installing the NimBUS server: 1 On the management serve, run NimBUS Serverexe This inte the installation of NimBUS Serve, initialize the secunty system. ‘+ Whon offered selection of produc, select NimBUS Availability Server and select Typical for Setup Type ‘When prompted forthe NimBUS Domain Name, acept the default or ener one of your chee, Aecep the del lb mame. ‘When prompted far the Hub License accept the default or copy and paste the ieense Key you have heen provided, Te server intallation begins. 2. As this is the initia nstallation, you have to provide an administrator password forthe NimBUS server hitp:otndld.orace.copléocumentproducisioem10205ldoc,edidocidoc.102/611037htoc him#BGBCBIFH 371618/2017 Oracle® Enterprise Manager SAP Monitoring Guide The installation rogram now attempts to og into the newly iiialzed system. You must provide the NimBUS adm provided. The installation continues andthe NimBUS client ar installed oto the management serve. stator aser same and password you bave 5. Click Ye, when the confirmation messages displayed to isa he NimBUS manager locally ‘Whe the fn lisa isles completed the NinBUS Sever installation is completed 4. Launch the NimBUS Manager by cetuming tothe NimBUS Server portal window Refer NimBUS documenatio for detailed salto nsastions ‘SAP Monitoring Requirements “The requirements of SAP Monitor Probe for NimBUS as + Windows NT; Windows 2000, of Windows XP + Installed NimBUS Function module in every monitor SAP RIS sytem + Installed and configured SAP Ut ‘Configuring SAP Monitor Probe “To configu the SAP monitor probe: 1 Dragand sp the SAP Monitor probe fom the Archive tthe NimBUS Hub server hand navigation pane ofthe NimBUS Manager GUI 2 Click the NimBUS Hub server iva inte navigation pane ofthe NimBUS Manager. Thea, double liek onthe SAP- Monitor probe inte top right band pane of ‘he NimBUS Manager to bring up the configuration GUL 5. Copy and paste the provided probe license key into the Key field on the Setup tab, Use the wizard to configure anew monitoring profile Configuring SAP Landscape Targets “This section covers the following topic: + Adding an SAP Landscape + Removing Application Instances rom an Existing Landscape ‘Adding an SAP Landscape [SAP Landscape enables administrators ologiclly organize distributed targets for efficient and effective management and montring. To create an SAP Landscape, perform the ellowing ips: |. Brom the Enterprise Manager Console, lick the 2-Click the SAP ab, 4. Click dhe Add bution ‘The Add SAP Landscape page appeas 4. Define the values forall the parameters and click OK. ‘Te progress page noite you when the SAP Landscope and its astocatd targsts are created ‘Removing Application Instances from an Existing Landscape ‘Alte creating an SAP Landscape and associated tages, you may manually remove individual aplication instances fom that Landscape. This, however, deletes the respective target information from the Enerprise Manage epost. ‘Alte that cate is doeted, Enterprise Manager docs not monitor hat target anymore ‘The two posible paths for manually removing application instances fom an existing Landscape ae + Goto the All Tagets tb, search forthe application instances you want to delete, slet the radio button next the application instance, and lick the Remove basta, + Goto the SAP Applications tb, sleet SAP Landscape View, navigate to the enterprise that you want to remove select the radio baton next othe enterprise tame, and cick the Remove btn, “This option removes the SAP server, targets, and the aplication instances Reports With NimBUS and Enerprise Manager, you can either do realtime monitoring or historical monitoring. The administrators can then view thse reports o monitor the health of ages, With each NimBUS installation, you must coniguethe SAP monitoring probe that provides mtrcs details to the NimBUS hub. When EM age is inale, the agent receives the alerts an messages fom the EM queve and stores the statistics nthe EM repository. You have thre options for ype of fepors + 24 hous proves the stasis or ast 24 hours + Seven day provides the statin for a week +31 day provides the statis forest 31 days hitpsotndne. orate. pldocumentiproductsoem/10205idoe_ edioctoe.102/811037Roc him#SGBCBIFH an1618/2017 Oracle® Enterprise Manager SAP Monitoring Guide SAP Metrics ‘This section provides descriptions forall SAP mewios shat are monitored by using NimBUS. The abe lists and describes the mets. Table 3 SAP Metrics Metre Description Maximum CPU Usage (4) The maximum usage of PU usage Maximum DB time(ms) __ Usage of database time for single dialog program. ‘Maximum Dialog Response Average dislog response time Time (as) ‘Actual Number of Users The current numberof users logged into the SAP system. There exist the cutent numbers of users system wide and fr each pplication server instance ‘Maximum usage of extended The maximum usage of extended memory siemay (%) Minima for program bulfer gato of Program baler iraio (6) Waiting Queve for dialog The isatcher queue that measures the numberof dialog process requests waiting for ie dialog process. This shouldbe ern process sn optimally tuned landscape (SID itRatio Table Definition tration table definition, Maximun% of memory paged Paging out ate. Maximum usage of fea (%4) Maximum usage ofl aes Troubleshooting SAP Monitoring “This section dssribes common problems thal you may ensounter when monitoing and managing SAP Landscapes with Grid Cont ‘contains the following topics + Failure to Discoveran SAP Landscape + SAP NimBUS Target Down Status + SAP Applicaton Instance Target Down Status + Cerin Metics Are Not Collected + Fale to recover the SAP Landscape Frailur to Discover an SAP Landscape This scton describes the discover an SAP landscape problem and provides the possible cause and soltion ‘The SAP Landscape discovery fil and, consequently, Enterprise Manager doesnot rete the corresponding SAP Landscape tages Pow Agent box spevifid is ot right. Name that you provided does not match the acta aget installed hostame Solution Provide the corset agent host ame. Possible Cause ‘The specified install action for NimBUSis wrong, hitp:/otndld.orace.copléocumentiproducisioem10205Idoc,edidocidoc.102/611037htoc him#BGBCBIFH1618/2017 Oracle® Enterprise Manager SAP Monitoring Guide “Ensure thatthe instal location of NimBUS is provided correctly, as based on this th required SAP configuration fle is parsed, Incorect path would results inthe fle ot found en. Possible Cause ‘The specified System name inorect. Sotution ‘The System ame specified eguired determine the SAP instances information The SAP spsem me pei the SAP SID or the SAP environment ‘SAP NimBUS Target Down Status This section describes SAP NimBUS tags down satus problem and provides the posible cause and solution, Probiem “The NimBUS administrative password given is incorest Solution Reciscover th age with correc password. Pos “The NimBUS bus could be down Solution Resta the NimBUS probes inthe NimBUS manager console ‘SAP Application Instance Target Down Status “hie section dssribes SAP application instance target dwn status problem and provides the possible cause and olution Problem ‘The SAP application instance tage is down Possible Cause ‘The NimBUS bus could be down, The NimBUS bus probes the stars of cach application instance at regular intervals Solution ‘estat the NimBUS probes inthe NimBUS manager console Certain Metres Are Not Collected ‘This section describes the problm of some mets not bung colleed and provides the possible ease and solution Problem ‘The mets ae not cllstd, Possible Cause ‘The NimBUS bus could be down, The NimBUS bus probes the sats ofeach aplication instance at regular intervals Solution Restart the NimBUS probes inthe NimBUS mansyer console Possible Cause The mete collection frequen to check n SAP maybe higher value: These informations are configurable under NimBUS update states console. Solution “Tey changing the update interval acceptable to SAP standard limit Failure to rediscover the SAP Landscape “his section describes the failure to rediscover SAP landscape and provides the posible cause and solution. ‘The SAP Landsape are not eiscovere, Possibie Cause ‘The SAP Landscape deletion takes awhile tobe reported to OMS repository: Inmate rediscovery of SAP landscape after deletion will introduce inconsistent sat=, in OMS and hence the eror hitp:otndld.orace.copléocumentiproducisioem10205Idoc,edidocidoc.102/611037htoc him#BGBCBIFH 871618/2017 Oracle® Enterprise Manager SAP Monitoring Guide Wait fo ow minites before re-dscoverng the tags Documentation Accessibility ‘Our goa isto make Oracle products, services, and supporting documentation accessible, with good usability to the disabled community. To that en, our documentation inelads fears that make information avilable o users of assistive technology. 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