Article Review 3 - GenNext Banking-E Banking.

Introduction

This article was published on May 20 2019, by The Himalayan Times National Daily
Newspaper. Prepared by AMISH DHUNGEL & DWAIPAYAN REGMI with the sources of
Nepal Rastra Bank (NRB) and different secondary sources data. In titled with Digital banking in
Nepal: Focus on infrastructure, security.

Purpose of the Article:

Authors in this article sates about traditional way of doing banking to present context of digital
banking in the Nepalese Commercial Bank. With the references it shows literacy rate of 64% and
60% of the population still without a bank account, it is a challenge for the regulators and market
players to promote digital banking. Similarly, the volume of Electronic Cheque Transactions has
been increasing through the NRB-promoted Nepal Clearing House Limited (NCHL). In an
increase in the number of ATM outlets (2791 in 2074/75) along with POS machines has
enhanced the popularity of debit cards. Here, author mainly focus on going digitalization and
easy access towards the Digital outlook.

E-banking is also beneficial to its users due to the fast, easy and reliable services. For instance,
checking bank balances

Online allows instant access to account information, convenient loan repayments and allows
standing instructions or auto-debiting payments. Hence, bankers should focus more on
innovation for e-banking services for their strategic advantages. To do this, bank managements
have to consider users’ perspectives in terms of satisfaction level and potential development,
which are fundamental to the demand for e-banking services. Consumers’ demand is affecting
the innovation of e-banking products and services.

In this article there are not much new ideas about the consequences, but the impact of
digitalization adverse effects created by BFIs to the customers. Next part is now customer are
much aware the future looks optimistic about moving towards a cashless economy.
Objectives of the study

• To identify the factors that influences the adoption of e-banking.

• To determine e-banking usage level for various facilities among retail banking clients’.

• To measure the satisfaction level of the users of e-banking facility.

Research Methodology:

This article was fully based on the secondary Data provided by NRB and other sources of
information. Author tried to cover the activities based in the NRB facts and figure along with the
comparison study of previous activities. His conclusion here to show about the going
digitalization should promote and focus only on digital banking. Main outcomes of this article
are about how customers; are looking towards the digital banking and the impact on it. Also, how
it helps the customer to going towards digital.

My Opinion:

To sum up, I have attempted to outline the scope for increasing the banking industries Operations
and competitiveness through information and communication technologies. I hope that this
conference will further deliberate on these issues and come out with the appropriate framework
to be developed through which all players will work together to establish the system to cater to
the requirements of the future. It is important that all the banking products be made available less
than one roof and provided in a seamless manner; otherwise, we would lose this opportunity.

a) This article is not fully written to the subject matter, where details study is needed

b) Author’s only took an opinion of the working factors by NRB and other not much relevant
sources.

c) Authors didn’t much clearly focus on next level of consequences.

d) The reference as he is taken is just surficial, does not fully cover out the surface matters.

To sum up, this article and authors just trying to show us (reader) in surficial study about how
digital platform playing role in the matter of generation X banking. The composition of
technology role and its impact on overall banking. If author had taken more deep study regarding
digital aspect, importance of data including all the view point of different commercial banks will
be more productive. The way he used the data are not much clear for the further replication. So,
there needs more ways to explain on subject matter.