What is At&t?

AT&T Inc. is an American multinational conglomerate holding company

headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest
telecommunications company, the largest provider of mobile telephone services, and
the largest provider of fixed telephone services in the United States through AT&T
Communications. Since June 14, 2018, it is also the parent company of mass media
conglomerate WarnerMedia, making it the world's largest media and entertainment
company in terms of revenue.
Why is it a world-class company?
 Customer Service
According to the most recent Speedtest U.S. Mobile Performance Report by
Ookla out today, AT&T customers continue to enjoy the fastest speeds in the
nation. Ookla has verified AT&T as the Fastest Wireless Network in the Nation
for the second quarter in a row. This distinction comes following our most recent
accolade from PCMag naming us the Fastest and Most Reliable Mobile Network
in the nation, and recognition as the Nation’s Best Wireless Network according to
America’s biggest test.
 Policies and Standards
AT&T has developed policies and standards that cover seven security
domains, and we actively monitor our security processes to make sure that the
business as a whole is complying with those policies and standards:

 Identity/user
 Confidentiality and privacy
 Networking
 Systems, hosts, and devices
 Middleware and applications
 Security management and process definition
 General

Additionally, AT&T has an active program for ensuring compliance with

the Sarbanes-Oxley Act of 2002. And we have annual security assessments
performed by third parties to test the effectiveness of our security program.
 Information Security
To secure data both in transit across the network and stored in the
network, AT&T has implemented a comprehensive security program that focuses
on 13 major areas. The areas are derived from ISO 17799, COBIT, and other
industry best practices.
 Training and Education for Employees
AT&T has a security awareness program that's designed with modules to
address the needs of specific job functions and roles. For example, additional
technical training is included in the modules for developers, database
administrators, and system administrators; modules for executives emphasize
more corporate-level policies.
 Management Quality
At&t offers free Six Sigma training for their employees to maintain quality
in management inside the business. It is also an ISO certified company, many
certifications have been given to them including 9000, 9001, 22301, 27001, and
etc.
 Continuity Planning and Crisis Management
AT&T's enterprise-wide Continuity Planning and Crisis Management
program is designed to minimize risk to people, profit, process, and property
through defined best practices. The program has four phases namely,
Prevention, Mitigation, Response, Recovery.

Procedures that support these phases include, Business impact analysis,

Site risk assessment, policies, standards, and guidelines, Personal
preparedness, Crisis and incident management, planning, and support,
Government coordination, Recovery plan development, Disaster exercises,
Recovery support

 Industry Standing

At&t is the largest telco company in the world. It is classified to be one of

the top revenues making companies in America. It ranked 9th largest company
and also the 9th largest revenue maker by Fortune 500 with a total revenue of
$170.8 billion in 2018.
References
https://about.att.com/inside_connections_blog/2019/07/fastest_network_recognition_se
cond_quarter.html
https://developer.att.com/technical-library/security-and-privacy/security-at-att
https://www.6sigma.us/customer/att/
https://about.att.com/story/att_certified_disaster_ready_under_new_international_stand
ards.html
https://www.globenewswire.com/news-release/2018/09/11/1569022/0/en/AT-T-
Crowned-Best-U-S-Network-in-Largest-Ever-Mobile-Performance-Evaluation.html
https://fortune.com/fortune500/
https://fortune.com/fortune500/2019/att/