MARKETS
OF SORROW,
LABORS
OF FAITH
‘New Orleans in the Wake of Katrina
VINCANNE ADAMS
‘Dake University rest Durham & Londen 2013two
THE MAKING OF A DISASTER
12 flow ofrver-sea trafic and maritime commerce. By 2005 many of the
waterways were no longer used and had created probleme from the start!
‘The: Corps of Eng! nailding and main-
i reasingly worried
losing approximately
thirteen square miles per year, orabout one football field of marshland every
sous > resident pret recovery inthe Lower Ninth Wed (2008).hour“ By 2005, New Orleans had litle protection against major storms. Pre-
vious Gulf storms of Katrina’s magnitude would have landed much farther
from the city and were subsequently reduced in size before hitting Greater
‘Now Orleans itself With the wetlands gone, storms moved directly inward
from the Gulfand made landfall closer in. Moreover, the storm surge tay
led with much greater intensity through a man-made channel system, di=
recting the wort effect ofthe hurricane into the city itself
Second, most locals knew that even though the Army Corps of Engi
neers had known about the problem for decades, just as it knew that the
levees would not hold up against anything over a Category 2 storm,it did
not repair them. In fact, as early as 1998, engineers and local environmen.
talists warned thet levee walls were not suficently rigid, strong, or stable
enough to withstand predicted storms. Despite political debate among city,
regional, and state officials and the media about the severity ofthe situation
and the possibility thatthe levees could be compromised by a lage storm,
no repairs or strengthening projects were done before it was to late?
(One reason for the deferred maintenance of the levees was thatthe Army
Comps of Engineers had been undergoing internal changes for atleast two
decades prior to Hurricane Katrina, Private-sector companies, including
the Shaw Group, Bechtel, Halliburton, n'a, Titan, Blackwater, and sR
Associates, had developed relationships as legacy contractors with the fed
eral government The wall between the subcontractors and the federal
Corps had become more like a revolving door berween pt
sectors with former Corps engineers working in Key exe
these companies, Few saw or raised concerns over the confit of interestin
‘this siouation; those who did were often fired” As a result, throughout the
19908, the Corps became increasingly invested in helping subcontractors
undertake waterway projects that had les todo with protecting the public
The levees still went unrepaired,
1 the protection from the wetlands that once stretched from city
toocean, the Greater New Orleans area was impacted harder than expected
passed mostly tothe
ausng sino water damage in the ct itself bot within
hours the levees filed and the real damage took place
Breaches in the levees were seen in Sty different locations, with more than
‘twenty occurring within the fist twenty-four hours after Katrina passed
through, and with twenty of these levee breaches located in the an¢o canal
alone Eighty percent of the Greater New Orleans area was flooded, with
‘whole neighborhoods submerged under more than ten feet of water, and
‘some neighborhoods were nearly entirely washed away.
With more than 350,000 people affected, the federal government de-
lared a state of emergency. Because the Federal Emergency Management
Authority (senca) had merged withthe Office of Homeland Security only
‘two years before, many of the same firms that subcontracted to the Army
‘Comps of Engineers (such as Blackwater and the Shaw Group) were called
‘upon to provide disaster relief through noncompetitive contracts, despite
the fact that they had no experience or training in humanitarian assistance
‘operations*
Rescue and Relief
“The debacle of the lack of immediate relief after this catastrophe is by now
2 very familiar story. More than 455,000 people were evacuated, and for
those unable to evacuate before the flood —upward of 50,000 people, with
roughly 25,000 at the Superdome alone—survival was difficult Rescue
‘operations were late, disorganized, and misguided. Floodwaters remained
in the city for up to three weeks. Within a month, Hurricane Rit
reflooding the already inundated Lower Ninth Ward and other low!
areas, tearing off roof, and filing trees onto houses and cars inthe few
neighborhoods that were not previously looded. This forced thousands of
to locations even farther ava from their
people into secondary evacuat
homes.
No one escaped the storm's impact, All told, more than a million people
In the region were displaced; up to 600,000 people were stil displaced a
month afterward. Hurricane evacuee shelters housed 273,000 people,
and PEA eventually housed 114,000 households in their now-infamous
trailers At the five-year mark after Hurricanes Katrina and Rita, more
than 100,000 fewer people lived in the Grester New Orleans area, and an
estimated 870 families were sil living in reaca trailers
‘The highest estimates of death from these 2005 events exceed the off-
cial numbers offered by the government. Hurricane and levee fallures mostinjury and trauma (25 percent), and heart failure (3 percent). Nearly half
‘of all victims were over the age of seventy-four* Most ofthese deaths oc
ccurred in homes, in attics, and from rooftops where people were stranded
‘or swept away. Most of those who stayed behind did zo because they could
safer “weathering” the
mandatory evacuat
suming things would “blow over” as they had in
[pest hurricanes like Betsy in 96s. Some stayed behind because they didn't
‘want to abandon their pets,
‘No matter the reasons they stayed, the poor, the elderly, and the infirm
ing from their parents’ arms into the raging water Some people per-
‘shed while waitin for rescue in the city’s Superdome and at the conven-
‘camps that were eet up during the
River Flood” Although under guard by military and afd personnel, people
{in Causeway Camp reported poor organization and a total lack of commmu-
nication, When buses came sporadically, people were herded on with no
knowledge of destinations, and in many cases they were eeparated from
both friends and nuclear family members Sally, afifty-si-year-old Cau-
casian wornan from St. Bernard Parish, was stil livingin.a FEM traler fifty
miles from her original home when she told her story two and a half years
pursing home
‘ee got all our people out of
‘wel heard a big boom, and we said, “What
to the right, I dont know if you have ever seen th
don Adventure, but there was this wal of water co the
‘wall of water was maybe, I sey, ewo city blocks away, but of course
you could see itbecauce it was so large. Well, we didn't know it at the
up maybe. Iwould say two minutes because bythe time we goto the
second fight, the water was right her onus... We stayed ike eight
hours like thar], and we realized we didn't have any 77s everything
actually know thatthe levee
roke here, you know, we saw
‘was out then, you know. $0, we di
had broken in three places. We ke
‘everything floating and everything, soit was pretty bad. Our cars
floated off, got washed out
the neighborhood, they eae around. Tey a
andall, and they came around and started res
‘when they did rescue us (use the term loosely), they took us to
St. Bernard High School. OK? Well, we stayed there three days and
three nights, and we had like a pack of crackers one day, like this,
and a bottle of water that had to last you all day”ti the next day. And,
‘the next day, if they found something, then you got another pack of
crackers. The third day we had to share a botle of water with three
people like that. No sewage, no water, no toilet, no nothing. OK.
by the thied day the world finally caught on that there is something
en they sent in the National Guard, who-
was after three days and three nights
ce something you read about, you know... it was real,
: Tam going to tell you real, real bad. So, when the National
‘Guard came in on the third day, they decided they was going to take‘us outof St, Bernard High School, which is right over thereto the
Iefi, and they were going to ship us somewhere,
you couldn't see the tops ofthe houses, [mean it was something
Like out ofa war movie but aobody my age saw it befo
real bad, Iam telling you, when I say eal ba, real bad,
ves were gone: they were more stressed out than
use they los their homes, and they are trying to help you
they are worried about their own people. There were alot of
yhat happened
you know. that you
Jesus.” There vas
could, they hit the deck... The National Guard made you get down
on the ground. 1 went back tothe same position. I was trying to tell
them, “I cannot bend. Iuse a cane” I sak, “I can't lay down." So he
puts an a-36 to my head. I sid, “Let me explain something to you”
‘mean, he couldn't have been more than twenty years old. You know
fn, and {said T hurt my leg, What I id, just ay
as there. And then we had to geton
‘way out fom (St Bernard]
praise the Lord, we get to Red Cross; get all the buses lined up. Well,
thank God; I don't know if it wes Red Cross, or Salvation Army, but
4s soon as you got off the truck everybody gota bottle of cold water.
And, let me tell you, that tastes like champagne after three days. So,
everybody got a bottle ofthat because it was cold, you know. So, 20%,
‘thought Pa lose my mind in Metairie. They had
seerineennveiy enue (hes they were
pputon separate buses). I mean, these kids are screaming and howl-
ing... And I thought I'd lose my mind: ve there. They actully
pulled, pulled the children out
and nobody is going to explain
said some of them children have never been reunited. That's horrible,
and seeing the dead bodies, and the dead animals, and Lam sorry,
butit was... disrespect for the dead, you know. So, we get on the
Nobody knows where they are going. You are just shuttled like
After days of waiting in an abandoned evacuated city, the first oficial
help to arrive on the ground in some perts of the Greater New Orleans
five days after the hurricane lef, they found desperate people who we
fering from dehydration and starvation. They were disoriented and
‘The situation brought out the best in some people. Victims ti
each other, wading through water and using any sort of boat to get supplies
of food and water from stores or homes and bring it back to where people
and city exits Informal neighborhood groups like the ‘Soul
‘of working-class Aftican American men from the Seventh Ward,
patrolling their neighborhood by boat. They rescued x
aid to neighbors.
idents and provided
also brought out the worst in some people.
sheriff who had patrolled the shelter she was staying in
they were refused on buses filled with blackevacuees, andback residents were told that they would not be allowed on white buss,
Rescue soldiers were told that there were snipes and criminal on the
loose hough some people uggert thet “miper fie” as probably Marines
shooting stay dogs. Stranded survivor recall biing more harassed than
helped bylaw enforcement for ther refisal to leave any oftheir neighbors
behind before che themeeves could be evacuated Rescue crews hired
by military and security companies began to se themeeivesa¢ gunmen on
the attack apsinst an enemy force, athough twas not aways lear who the
enemy realy was.
Disaster Capitalism
‘Media coverage began to show the magnitude of the evacuation failure
carly on. Delays in responsiveness were blamed on the federal government
‘and the Louisiana governor's offi wall documented were delays
caused by the companies who were ed by the government to
help with rescue and relief. Buses and ships from surrounding aress, from
local school bus drivers to cruise lines and even uss carriers, had arrived
con their own to help transport the stranded out ofthe city. But they were
‘ured away by government authorities because private companies had al-
ready been contracted by #20a/Homeland Security to rescue people, even
‘though these subcontractors had not yetarrived ® Halliburton, for example,
With its long history of subcontracting with the military in overseas opera
tions, had been hired to provide buses, and this deterred the arrival ofother
t were ready to help The people of New O1
, frstof the hurricane, and then of crime thatensued
private business operations turned a bad situation into
hired security personnel working for the privat
Blackwater Security, or what is now called Xe Services, was one such com-
‘pany. Despite the fact that this private-sector military company founded by
Erik Prince and Al Clark had already been made infamous by its killing of
innocent civilians while on duty in Fallujah, Iraq, it was hired, along with
‘ity other private security groups, including an Israeli company called In
stinetive Shooting International (st), to help with zescue and relief
According to some sources, Blackwater was paid $250,000 a day to help
‘A mere two days after the hurricane
tually arvived in New Orleans, Blackwater
with the recovery in New Or
‘made landfall, even befor
advertised thatit was helping with the Gulf Coast relief effort through airlift
services, security, and crowd control. And what kind of help was actually?
‘Armed men had hit the streets of New Orleans in armored cars, patrolling
‘with machine guns and no official explanation as to who they were and why
they were there. Innocent people wandering the streets and trying to find
food, transport or medical assistance were met with harassment, trz0x,
and, in some cases, incarceration instead of help.
captured vividly by Dave Eggers i
New Orleans resident Abdulrahman
the hurricane Even after the floodwaters receded, Blackwater continued
to work under a federal contract through the Department of Homeland
Security to provide armed guards to Fesca reconstruction projects in ways
scovery process in a beloved American city®* The racial contours
‘riminalization of stranded victims only augmented the degree to
and friendly rescue—and there were someof these—
there were an equal number of stores of horror. situation that called for
humanitarian relief work wes being confused with one of national
and, more sadly an opportunity for profit making * Theexistingture of subcontractors, and particularly the close relationships between the
Army Corps of Engineers and groups like Halliburton, Blackwater, and the
Shaw Group, enabled companies to secure large contracts and funds up
front, with virtually no check on their past performance history in the de-
livery of humanitarian relief This same pattern of for-profit subcontracting
is one ofthe key zeasons for not only the filed rescue and reliefbut also the
slowed recovery, as we will see.
Bechtel and Halliburton won lucrative contracts not jst in the immedi
ts in Iraq for poor performance, and
sks pending twenty investigations for wrongdoing, law violations, bribery,
bid rigging, and overcharging, this company was given multiple Katrina
contracts even after its of rescue, Hired to clean up Navy yard,
pump water out of New Orleans, help the Army Corps of Engineers restore
utilities, and perform other assorted jobs, Halliburton made good money
‘on the disaster, Bechtel was hired to begin supplying temporary housing on
‘the day the hurricane hit, even before damage had been assessed. The De-
partment of Homeland Security, with FEM, was given 63.6 billion, which
for by taxpayers®*
living in their trailers
lerand those who had the money needed
st for repairing their own homes rather than buying a trailer. Many sere
‘angry to learn that ema had paid its subcontractors, inchuding Hallibur-
ton and Bechtel, roughly $229,000 for each trailer provided to New Orlean-
ans Most returning residents, including the Bradlieus, felt that if they
homes well before 2009.
8. Axa taller pack in St Roch/ Eighth Ward (2007)
‘The Waiting Begins
‘not long before the burricane crisis was transformed into a larger
catastrophe signaled once again by forces much more powerful than any
storm. After the water subsided and people began to return, Hurricane
Katrina was simply called “Katrina” —an ongoing disaster mazked by pro-
and even getting road signs replaced fet pet
dents who were jast trying to dig thelr homes out of the mud and
‘Even three years later, these basic infrastructural systems were not in place
for many neighborhoods?” In the end, New Orleanians realized they would
have to not only find ways to rebuild their homes by themselves but als, in
some cases, fight to get their neighborhoods’ basic infrastractares rebuilt,
People felt abandoned, It made sense that, for atleast the fest six months
to 2 year, a sort of chaos ensued, But by year two after the floods, familiesbegan towonder what was going wrong. Everything was aking forever. Well
into the fourth year post-Katrina, most returning residents stil feltlike they
had a long way to go to reach recovery. Federal and state resources were
‘promised but didn't arrive. In fact, the government was spending money to
help, but litle of fe ended vp helping those trying to rebuild. New Orlean-
fans waited and waited, trying to find ways to access what resources they
bad heard about, to get their life in panca trailers sorted
the long and arduous process of rebuilding on their own or
ny, was that PEMA did provide
had paid for them to be dis:
"The Army Corps of Engineers and local FEMA.
subcontractors alsa helped remove trash for the first two years—a greatly
needed service, because New Orleans had 22 millon tons of debris on its
‘streets after Katrina Private compani
not enough so that
st when it came to rebuilding and geting
ting neighborhoods up and running, and
> rebuilding, everyone had to
savings, if there were any. Those who had either re
ance could make requests for payouts, but most insurance c
onstrated abysmal support and paid fa lower than what
residents was the
‘Administration (spa) loan program. ‘The federal government authorized
the SBA to offer low-interest federal disaster-relief loans to local retarning
residents who could establish that they were good credit risks (that they had
steady jobs or collateral in a home or business). Many returning residents
‘ook on these loans because it was their only source of finance for rebuild-
ing bus, 2s well ee, few residents were enthustasticor really even capable of
taking on debt, especially because many still had mortgages.
Finally, the Road Home Program mobilized funds to help homeowners
“use up” personal
‘or homeowner insar-
zeturn and rebuild, This federal program provided funds tothe Louisiana
Recovery Authority to provide returning homeowners with funds to make
up the difference between what insurance paid and what their homes were
‘worth. As we will see in further chapters, by late 2008, neatly two-thirds
ofthe funds made available to the Road Home Program had not been dis-
persed Even for those who had received awards, the funding was insuf-
ficient to rebuild without incurring further debt, This surprised residents,
because the allocations from the federal government (quoted in the media)
seemed more than adequate to compensate homeowners fully. One prob-
Jem was that assessments of home values by Road Home were far below
‘what homeowners calculate based on documented tax and sales
resulting in an abundance of arbitration cases. Adding insult to injury,
‘some people who received Road Home funds had to return large portions
‘of funding (sometimes up to half of w
properties they had not been able to lve infor several years. For some, che
[Road Fiome funds had to be used to pay off mortgages on homes that could
zo longer be lived in. A citizens’ action group called cutar (Citizens’ Road
Home Action Team) was formed by a returning resident, a science profes-
sor from Tolane, to protest the slow pace of the Road Home Program and
its flawed operations. A Senate hearing was held where citizens voiced their
concerns, bat the slow pace of the distribution ofthese resources was debilt-
tating for those who were wating.
‘What we see inal of these cases is that the trail of government support
for rebuilding New Orleans wound
ket of proftoriented companies th
resources would generate busines g
gies fled to provide adequate help and delayed
trying to rebuild, The fact that the Road Home Pre y
state-ran program, was actually subcontr pany called rer
International was a good example ofthis. In ed to design
the recovery program before it eventually won the no-competition subeon-
tractor bid for 2006, Then 1c transformed its relief services into source
‘of market opportunism in record time and watched its stock rise even be-
for it delivered any assistance to homeowners. As we wil seein later chap-
ters,icr used procedures foraccounting and distribution tht placed corpo-
rate interests above those of grant recipients, which, for some resides
Hlenry Bradlien, precipitated a disaster worse than the hurricane. Aftcontract ended on the Road Home Program, 1c moved on to more lucra-
tive government contracts, even though they left nearly half of the appli-
cants who applied for Road Home funding with absolutely nothing, How-
ever, 1oF was only one ofthe many subcontractors that made profits on the
disaster of Hlorticane Katrina and also on the delays to recovery that they
caused,
‘The Human Price of Delayed Recovery
Between 2005, when Hurricane Katrina hit, and 2010, New Orleanians ex-
perienced a time of excruciating walting, prolonged distress, and frustra-
tion, These years were marked by arse in the mortality rate, which doubled
in the first two years after the storm. While many of these deaths were
largely for those who were unable to get medications or treatment for condi-
tions that needed regular medical management, many residents were con-
vvinced that their relatives and neighbors simply died fcom the “heartache”
‘of so much loss and from having to wait fr so long. Family members were
‘gone or dispersed around the country. Homes were gone. Heirlooms and
‘Photos, documents that showed tiles to homes and cars, insurance papers,
bank statements, jew furniture, art: everything was destroyed.
“The suicide rate had tr ‘was not an exaggeration to say that every
‘one was depressed or Most people needed psychiatric help, but
‘even four years after the storm few could find mental-health services in the
** Websites diected distraught homeovmers to contact “suicide.org” for
‘they were considering that option.
“Te takes a good deal of endurance and strength” one of the Bradlieus!
nighbors seid, “But after three yoars with so litle visible recovery, it wears
down and erodes that strength... Lifeas knew itis gon
of uncertainty, insecarity I fel insecure, Maybe
's a very big sense of insecurity here I don’t—like~
alot of that is feeling insecure. You don't know
‘what they're gonna do.”
‘Another New Orleanian said that trying to recover was like living in “3
hamsters whhe!":
‘You keep spinning, but you ae tying to reach the end of your des-
tinaton io terms of job, home, resources, ebulding, bat you are
not getting anywhere. You are in that spinning whee, you know, but
‘you keep trying. You getup and you goto this place, and you
this place. The Road Home tome i ike an imaginary
in Wonderland, Really, thats what it is because you are
you havent heard anything ese, you know. You are still in
‘the well so thats like «spinning wheel, and you cant move forward
- Life keeps going on, you se, it's like it's going on, butts not
goingon.
Residents trying to recover in the months that stretched into years after
the flood and storms recall that it was haed totally up the numberof injus-
tices that bad become visible and palpable, and many felt a deep sense of
betrayal. Among the most visible of these injustices were those meted out
slong lines of race and cass
Racialization of Recovery and the Profile of Dispossession
Displacement affected New Orleanians of all social classes and all racial
groups, but the degree to which both the hurricane and floods led to dis-
possession and impoverishment inthe years afterward was racially uneven
and exacerbated by the way that recovery was organized: specifically, the
poor were disproportionately hurt more than those with financial resources.
‘Others have shown that racism explains e good deal ofthe deley in rescue
andcrelief operations as well as the criminaliztion of victims of the dis-
aster and the violence against them” What has been explored less is how
racial disparities are seen in the recovery years as the disparities tha already
‘existed along lines of race and class were made more visible and more ex:
‘treme in and through differential access to and use of recovery resources,
Market-oriented strategies for recovery that sought t0 use fiscal resources
where they were most likely to bring profits, rather than using them where
the need vas greatest, fueled a siruation in which African Americans would
be offered less than others. Existing inequalities in socioeconomic starting
points helped fuel a racialization of recovery that meant African Ameri=
can communities would be the least likely to return and the last to recover,In some cases, it became clear by 2010 that many of the largely Afri-
can American neighborhoods simply had not recovered and likely never
‘would, Racial tenstons were heightened by the slow pace of recovery and at
‘times were visible in higher ates of gang-relatd street violence that return
ing residents ssid was tied to new kinds of desperation. Here, too, market-
‘oriented solutions and the mechanics of disaster capitalism multiplied the
problems of race-based violence in a city already troubled by a large racial
aisparity.
stitated the largest group of renters.
stance from fed-
‘away from these re-
sources when they did apply for help. Even among homeowners, fewer Afti-
‘can Americans than other groups hed the paperwock evidence they needed
to obtain Road Home funding, and this was because they often were ex-
‘dluded from traditional sources of funding forhhome mortgages oa the basis
of their race
‘African American families, for instance, were the most likely not to be
In possession of title documents that federal relief services required. Even
shen they had them, homeowners found that such documents often had
not been changed from deceased family mem
had inherited their property- Those who bo
‘and ownership but
Home Program, use they were not transacted through
banks and mortgage-based deeds, thus denying many rightful owners the
funds that were designated to help them rebuild.
‘Worse still, even when Road Home provided rebuilding funds to ALri-
‘can Americans, these recipients were more ikely than others to have their
‘homes undervalued in the assessment process." Using assumptions that
‘African American neighborhoods had property values that were uniformly
lower than.
tance programs!
ighborhoods insurance companies and recovery asi
Road Home offered nancial support that was far below
‘what homeowners should have received.” Reports that the Road Home Pro-
ram unfuirly discriminated ageinst African American homeowners were
verified by the courts in 2010, which reported that prejudice occurred spe.
cifically with the calculations of lower pre-storm home values in neighbor:
hoods that were predominantly African American than in neighborhoods
‘that were predominantly white” The ways in which the market has always
‘worked unequally for different racial groups was only made worse in a re-
covery that relied on strategies for rebuilding that favored fiscal measures of
‘worthiness above other measures, such as humanitarian or human ri
based assumptions about need, Thus many people who were qualified
sista enied adequate funding because of race-based
aby cal worthiness, Recovery processes in New O:
sn this sense the ways in which basic citizenship rights were ugh
‘grid of market concerns and, asa result, based on race, rights were denied
to some more than ot
(One of the main routes to dispossession among African Americans in
the recovery period was that of the organization of recovery in ways that
prioritized those who were already market-visible— that is people who al-
ready had afoot in the game by owning a home that had a paper tral within
the banking system. For people who could not show the specifi paperwork
of title used within the mortgage industry (even if they could show that
they had paid taxes on their property),
American community was more zdiant on
‘with, whether in the ways they bout
‘the ways they held tiles to homes,
informal strategies
2 long way to expl
ing the degree to which a market-driven recovery would exclude Afri
Americans.
‘More significantly, the large population of New Ocleans renters (roughly
54 percent, with some a2 percent of wom were low income and living ia
publicly subsidized housing) were not offered Road Home funds or rauch
other support that would help them return** Middle- and low-income
renters and people wo lived in federally subsidized housing were the most
impacted by dislocation. Renters were given FEMA tralers only if they had
‘access to private property upon which to put the trailers, or if they had ac-
‘ess to the few public spaces that were converted to trailer parksand a means of jasifjing their return to the city by volunteering a ast
responder or a3 pezton whose rental home was being rebuilt or was in-
habitable
‘Many renters who did not own property were initially housed in large
trailer lots several hours outside the city in Plaquemines and St. Bernard
ish, Those in government-subsidized housing were told that if they used
> example, daring the recovery period),
locations where there were no public transporta-
‘out how to makea living, many
tinerant labor they were able
to do in New Orleans and simply lived off of federal welfare. When the last
‘of these parks closed down in 2009, few of the people who had been living
from thelr pre-storm rates
infact, the storm and floods were used by local New Orleans government
offcialsasan excuse to eliminate a large percentage ofits working-class and
val of less well-paid immigrant
ir place The fact that rental hi