Outline Cited by Figures (4) 1 / 9

constructingblockchainprojectsinthefuture.

1. Introduction & Xu, 2017

Operational capabilities (hereafter OCs) represent organisational
abilitiesthatallowanenterpriseto“makealiving”(Winter,2003)and
Winter,2003
theydothistypicallybyrealizingcompetitiveadvantageviaimproved
processes whereby reducing firm costs (Miocevic
Miocevic & Morgan, 2018).
2018
Promoting the transformation of enterprises and improving their OCs
are the most important tasks of global enterprises (Lu,
Lu, Rong, & You, management and external collaboration, and it also spawns a new
2014; Zhang&Chen,2018
2014 Zhang&Chen,2018).Atthesametime,therapiddevelopmentofbusinessoperation andmanagement model (Kshetri,
information technology provides an excellent opportunity for en-
terprises to improve management models and enhance OCs, thereby
supporting the enterprises to provide products and services with high
value-addedtoconsumers(Akter,Wamba,&Barrett,2018;
Akter,Wamba,&Barrett,2018 Cotteleer&
Bendoly, 2006
2006; Karabasevic, Zavadskas, Stanujkic, Popovic, &
Brzakovic, 2018
2018). The annual World Economic Forum 2016 themed
"controllingthefourthindustrialrevolution"washeldinSwitzerlandin
January 2016, and it also noted that information technology would
bringa"newnormal"toglobaleconomicgrowth.
Blockchaintechnology(hereafterBT)canbedefinedasadistributed
ledger database for verifiably and permanently recording transactions
among parties (Perboli,
Perboli, Musso, & Rosano, 2018).
2018 It has gradually at- Moreover,theyintendedtosolvethesecurityrisksinvolvedinbusiness
tracted attention in various fields, due to its unique consensus me-
chanismandcompatibleencryptionalgorithms(Hughesetal.,2019;
Hughesetal.,2019 Lu
2017). From the perspective of enterprises, the effective in-
tegration of internal and external information resources plays an im-
portant and positive role in improving enterprises’ OCs (Dubey,Dubey,
Gunasekaran, Childe, & Papadopoulos, 2017 2017; Dubey, Gunasekaran,
Papadopoulos et al., 2017
2017; Eltayeb, Zailani, & Ramayah, 2011
2011; Pan,
Zhang & Song, 2018
2018). BT overcomes many problems related to in-
formation sharing and resource integration in traditional enterprise
Kshetri, 2018
2018; Nakasumi,
2017). However, there are still many obstacles to the development of
2017
BT and its application. The State Council’s guidance on actively pro-
moting “Internet Plus” notes that traditional enterprises lack the
awarenessandabilitytouseinternetinformationtechnologyandthat
there are many obstacles, such as capital and talent shortages, in the
development of new formats. Moreover, although many organizations
are aware of the potential of BT, few have concrete initiatives to im-
plementthistechnology(Ying,Jia,&Du,2018).
Ying,Jia,&Du,2018
Up to data, most of scholars paid their attention to the business
process modelling and presented a meta-model for executing secure
business transactions using BT and an enterprise operating system.
transactions executionsto increasetrust, authenticity, robustness,and
traceabilityagainstfraud.Intermsofspecificapplication,theymoved

⁎ Correspondingauthor.
E-mail addresses: xiongfengpan@163.com (X.Pan), pxybetter@163.com
(X.Pan), songmartin@163.com
(M.Song), boweiaidut@126.com (B.Ai),
xiaominghexiaotu@163.com (Y.Ming).

https://doi.org/10.1016/j.ijinfomgt.2019.05.002
Received4February2019;Receivedinrevisedform26April2019;Accepted8May2019
Available online 22 May 2019
0268-4012/ © 2019 Elsevier Ltd. All rights reserved.