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Journal of Interprofessional Education & Practice 1 (2015) 100e103

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Journal of Interprofessional Education & Practice


journal homepage: http://www.jieponline.com

Short Communication

An innovative interprofessional education program for university


medical, nursing, and social work students learning in teams during
sessions and visits with geriatric mentors
Mario Jacomino, MD, MPH a, Jo Ann M. Bamdas, PhD b, *, Kathryn Keller, PhD, RN c,
Elwood Hamlin, PhD d, Michele Hawkins, PhD e, Shirley Gordon, PhD, RN c,
Joseph G. Ouslander, MD a
a
Charles E. Schmidt College of Medicine, Florida Atlantic University, Boca Raton, FL, USA
b
Office of Interprofessional Education, Florida Atlantic University, 777 Glades Road, AD 266, Boca Raton, FL 33433, USA
c
Christine E. Lynn College of Nursing, Florida Atlantic University, Boca Raton, FL, USA
d
School of Social Work, College for Design and Social Inquiry, Florida Atlantic University, Boca Raton, FL, USA
e
Provost's Office, Academic Affairs, Planning and Budget, Florida Atlantic University, Boca Raton, FL, USA

a r t i c l e i n f o a b s t r a c t

Article history: This curricular resource describes a university interprofessional education program involving small
Received 8 July 2015 teams composed of one first year medical student, one to two first year masters of social work students,
Received in revised form and one to two traditional or accelerated nursing students. Case discussions framed by IPE competencies
25 October 2015
take place in a facility on campus with activities to be used with senior volunteer mentors. The main
Accepted 28 October 2015
objective of using the Core Competencies for Interprofessional Collaborative Practice 2011 is because
students have limited knowledge of IPE collaborative practice and little exposure to geriatric populations.
Keywords:
The format includes a blended learning environment to work in teams and debriefing before and after
University medical, nursing, and social work
students
sessions and visits. Students are given pretest and posttest surveys and short reflective writing assign-
Interprofessional education and ments throughout and at the end of the program. A majority of the students agree to strongly agree that
collaborative practice knowledge of IPE increased, teamwork strengthened, and attitude toward seniors changed.
Student's attitudes toward healthy aging Copyright © 2015 Elsevier Inc. All rights reserved.
IPE competencies

Format with facilitators problem-based cases then debrief. Faculties are


trained before each session. This program was designed as part of a
Health care professions recognize that the quality of patient care university-wide health profession collaborative. Initially, a steering
improves, if collaboration between disciplines increases.1 In 2011, committee composed of faculty from the College Medicine, College
our university created a pilot program with two components con- of Nursing, and School of Social Work designed the program. Since
sisting of three, 2.5 h interactive IPE Developmental Sessions all members placed high value on geriatrics, this became the
(IPEDS) and three, 3-h Senior Aging and Geriatrics Education population to build practical activities. Unique aspects of our IPE
(SAGE) mentoring visits (see Fig. 1 for model) providing an inno- program were to (a) create an experience for medical, nursing, and
vative interprofessional approach to learning. The content of each social work students to learn with, about, and from each other in a
session is organized by a group of faculty from each discipline and team about healthy aging and (b) provide older residents with the
the program director. The interprofessional group prepares a stu- opportunity to share their wisdom about aging.
dent and facilitator guide, and develops cases students discuss in The program is a required activity because of its inclusion within
the small groups, which is located in a large facility on campus. A each college's existing courses. In 2011e2012, the members of the
total of 35 faculty members were involved as facilitators in one or steering committee organized the activities. In January 2012, a
more of the IPEDS small group discussions, which equals a ratio of project coordinator was hired with the support of an outside grant
5e6 students per faculty facilitator. Seniors (64) volunteered as to assist in developing and evaluating the program. A blended
mentors. After introductions and a lecture, the students discuss learning environment was created using Blackboard and Web 2.0
tools (wikis and blogs) for student teams since 1) this platform
* Corresponding author. Tel.: þ1 561 945 2266 (mobile). would provide the greatest impact to deliver the IPE message2 and
E-mail address: jbamdas1@fau.edu (J.M. Bamdas). 2) Blackboard provided a space for communication beyond the

http://dx.doi.org/10.1016/j.xjep.2015.10.003
2405-4526/Copyright © 2015 Elsevier Inc. All rights reserved.
M. Jacomino et al. / Journal of Interprofessional Education & Practice 1 (2015) 100e103 101

Florida Atlantic University’s


Interprofessional Education Program

Interprofessional Education Interprofessional Collaboration

Senior Aging Geriatric Educator Visits


Interprofessional Education (SAGE)
Development Sessions
(IPEDS)

Roles
& Health Care SAGE SAGE
Responsibilities Policy Mentor Mentor Team
Team Visit 3:
Visit 1: SAGE Home/Health
Communication History Safety
Mentor
&
Team Visit
Teamwork
2: Geriatric
Assessment

Figure 1. Florida Atlantic University's Interprofessional Education Program.

face-to-face team meetings. Over the past few years, the literature describe the professional roles and responsibilities of social work,
has identified blended learning environments as helpful for nursing, and medicine; and (3) demonstrate an understanding of
problem-based, team-based learning for the reflective practi- possible conflicts and highlights the collaboration when working in
tioner.3,4 Blended learning has become suited to students' team- teams. IPEDS #2 has five objectives: (1) describe tools and techniques
work because of scheduling conflicts. In 2013, the coordinator from TeamSTEPPS that will enhance communication and team
position was reclassified as a Director for the Office of Interpro- performance; (2) develop strategies to overcome communication
fessional Education and supported by the Provost's Office. barriers; (3) demonstrate application of communication tools and
techniques; (4) engage other health professionals e appropriate to
the specific care situation e in shared patient-centered problem-
Target audience
solving; and (5) engage self and others to constructively manage
disagreements about values, roles, goals, and actions that arise
Students were organized into 64 IPE groups of 3e5 team
among health care professionals and with patients and families.
members. Each group consists of one first year medical student, one
IPEDS #3 has one objective: create a basic plan for an interprofes-
to two first year Masters of Social Work (MSW) students, and one to
sional care transition program designed to improve care in the
two nursing students.
immediate post-hospital discharge period reducing unnecessary
Table 1 shows the student population over four years of the
hospital readmissions and associated complications and costs.
program.
The SAGE component serves as a model for collaboration and
communication for student exposure to geriatric residents in
Objectives continuing care living communities. Four objectives for visit 1
include: (1) practice interviewing skills to come to know the SAGE
The overall objective of the IPE program was to use the Core Mentor as a person; (2) identify healthy aging from the SAGE
Competencies for Interprofessional Collaborative Practice 20115 to Mentor's ideas; (3) assess the interaction and performance of the
shape the knowledge and skill development among health pro- team; (4) assess the visit for ideas to use in future practice. Two
fessions' students. The IPEDS components have objectives that are objectives for Visit 2 are: (1) assess need for an evidence-based
measured at workshop and year end. IPEDS #1 includes three ob- geriatric assessment to identify any mentor's health or personal
jectives: (1) identify the domains/competencies of IPE/IPCP; (2) needs, and (2) assess the team's interaction. Three objectives for
Visit 3 include: (1) perform a home visit for injury risk; (2) identify
Table 1
strategies to reduce risk of injury; and (3) assess team interaction.
Population.

Year # Medical # Social work # Nursing Total Activity description


students students students

2011e2012 64 47 64 175 IPEDS


2012e2013 64 48 75 187
2013e2014 61 66 75 202 IPEDS #1: roles, responsibilities, collaboration, care, and ethics
2014e2015 64 65 79 208 This session introduces students to the IPE competencies,
Total 253 226 293 772
roles and responsibilities of the three professionals, along with a
102 M. Jacomino et al. / Journal of Interprofessional Education & Practice 1 (2015) 100e103

framework for conflict and collaboration that can arise in teams. Assessment
IPEDS #1 consists of a lecture followed by two case study dis-
cussions. Students consider negotiating several realms of conflict The full program measures students' knowledge and skill of IPE,
(communication, roles, patient goals and objectives, values and teamwork performance, and attitudes toward seniors and their
ethics, legal mandate, personality, power, and organizational healthy aging. Our Institutional Review Board (IRB) approved
culture and climate). The session ends with a debriefing multiple quantitative and qualitative assessments: (1) Paper and
summarizing the key points from the case, identifying group pencil-based pretests and posttests (5-point, low to high, Likert
interaction and take-away knowledge and skills to be used in scale) measuring student's learning; (2) End-of-year survey
practice. gauging student learning. (3) Short questions after visits and
annually showing how the activities and objectives led to the
IPEDS #2: communication & teamwork outcomes. Data was compiled into Excel, reviewed, placed into
The session consists of an hour long lecture using the Team- Nvivo™ 10 software for analysis, and a thematic analysis created.
STEPPS™ evidence-based curriculum program and short videos.6 The three assessments show: the majority agree to strongly
Students decide on the tools and techniques needed to improve agree knowledge and skill in IPE developed and the wiki and blog
communication and conflict negotiation while applying them responses after SAGE visits show the majority agreed that their
during role play. The session ends by debriefing the identification of awareness of healthy aging grew and would impact future practice
team performance. Reflection includes moving past viewing the due to improved knowledge and collaboration through practice by
situation through their own profession's lens to appreciate other's working in teams. The results indicate that the overall purpose of
viewpoints. the program and each of the objectives was met because students'
learning did increase continuously from IPEDS and SAGE
components.
IPEDS #3: health care policy & quality Each year most students' comments point to liking best: 1)
The session includes an overview of the Affordable Care Act “getting to know my mentor”; and 2) “spending time with students
(ACA), problems of hospital readmission and care transition, from other professions.” The IPEDS and SAGE visits are the times
and viewing Henry J. Kaiser Family Foundation videos. Delray when the team members “come to know each other as col-
Medical Center (DMC) personnel volunteer to demonstrate leagues.”7 A nursing student said: “Meeting with my mentor … and
interprofessional team engagement for managing patients. Stu- seeing how incredibly capable she is … she was a genuine inspi-
dents create a care transition plan of an actual patient hospital ration.” A social work student believed that “listening to the
admitted and that avoids readmission where 75% of the patients mentor, who was so knowledgeable and has so much to offer was
are insured by Medicare and has a readmission rate above the great to learn from by listening to the narrative stories.” A medical
national average. A debriefing allows students to articulate student “really enjoyed working with nursing and social work
strengths of the team and take away knowledge and skills for students. It opened my eyes to the different perceptions and re-
future practice. sponsibilities of health care. I liked the emphasis on teamwork.”
Students' learning emerged from one IPEDS to another and then in
SAGE SAGE practice visits with both teams and mentors from year to year
and over the four years of the program.
In August, all students receive a document of activities that Reviewing the year-end survey data collected show four major
include the visit objectives and activities to be performed with areas that drew students' learning away from the objectives of the
team members and mentors, and recommended resources. Stu- program and needed improvement. The IPED sessions were too
dents must brief then debrief for each visit and complete writing long. In the first year, sessions ran for 4.5 h. The following year, the
assignments responding to questions. sessions were reduced to 3.5 h and to 2.5 h for the last two years.
The second critique identified decreasing lecture time and
SAGE visit 1 increasing group discussion time. Time spent lecturing was
The visit focuses on team building between students and decreased from 1 h to 30 min in the last two years. This was fol-
mentors including a tour of the facilities. The facility's leadership lowed by 2 h of case discussion and debriefing opportunities. The
provides an overview of how members interact interprofessionally. third critique pointed to the difficulty with students arranging
Contact between mentors and students reinforce the program SAGE visits 2 and 3 because the mentor had active schedules along
purpose. In the early years students chose the interview and with all team members. Time management became a major chal-
debriefing process. In the fourth year, social work students were lenge. The fourth critique raised the concern of using only mentors
required to lead this visit. from affluent socioeconomic backgrounds. In the fourth year, we
partnered with a third facility to recruit mentors from more diverse
socioeconomic and cultural backgrounds.
SAGE visit 2
Visits 2 and 3 are scheduled by one or two members with their Evaluation
mentor in spring. Teams need to decide and select which geriatric
assessments to use for identifying health and personal needs. In the By triangulating students' pretests, posttests, annual surveys,
fourth year, nursing students led this visit. wiki and blogs responses, and faculty and staff review during
annual post-mortems and planning committee discussions, the
SAGE visit 3 program evaluation indicates that students' IPE program's overall
A risk assessment of home environment is made with the purpose and each objective were met. Even though the assessment
mentor to identify strategies for reducing injury and by reviewing methods may seem low level by self-reporting methods, the ma-
medicine and side effect(s) with the SAGE mentor. In the fourth jority of the 772 students completing our IPE program have
year, medical students led this visit by focusing on patient safety increased IPE competencies.
checklists and education on chronic illness and advanced The immediate impact of the IPEDS from session to session are
directives. limited. But the data collected over time and unsolicited
M. Jacomino et al. / Journal of Interprofessional Education & Practice 1 (2015) 100e103 103

reconnection by program alumni and continuing Provost Office and provide opportunities for our director to counsel, advise, and
support gives evidence of program success. Almost 100% of the speak about the program, and create their own IPE programs from
students comment that they enjoy and learn by working with team our model. This program has been repeated sufficiently to draw
members because they acquire the education needed by each, meaningful conclusions about its value and it represents an inter-
challenges undergone, and practice terminology differences. Stu- active IP learning experience that has led to an important outcome
dents favor actual practice at visits to develop competencies. While in the development of specific IP competencies and overall growth.
follow-up with program alumni and adding a question as to impact The development of this program over four years shows the sig-
of the program to the annual surveys is planned for year 5; nificance of continually assessing and evaluating the multiple data
nevertheless, alumni report back that they have been prepared and collected. The greatest influence beyond the engagement of the
transfer learning and skills into current work experiences. A recent community with us has been the unsolicited comments from
question for graduating medical students measured exposure to alumni of the program e some of whom have been the most
other disciplines, which came in at 100% agreement. Nursing negative during the program.
graduates state also that exposure to the IPE program gave a greater
understanding of the job now that employed and part of mem-
bership on a team. Required materials
Five major lessons were learned over the program life that
guides IPE program continuous improvement. (1) Leveling students Core Competencies for Interprofessional Collaborative Practice
was the first challenge. Some students had more educational and (2011), Realms of Conflict and Collaboration,10,11 Bio-Psychosocial-
practical experiences leading to more contributions to discussions Spiritual Functional Assessment, Effective Interviewing, Geriatric
than others. In year 3 and 4, program leadership made changes that Review of Systems, Essentials of Clinical Geriatrics (6th ed), Geri-
included selecting students with comparable educational back- atrics Assessment Tools for OSCE, Home Safety Checklist for Older
grounds. (2) Students want reduced lecture and increased time for Adults, and Geriatrics Medication Review Form. All forms are
team interaction. The request was incorporated into years 3 and 4 available upon request.
and part of planning year 5. Rather than didactic communication,
other collaborative learning opportunities promoting student per-
formance and engagement in the blended learning environment References
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