i.

Call Drop Rate (VoIP) (CDR): The Call Drop rate is calculated by monitoring the VoIP ERAB
abnormal release rate. Call drop rate may be due to abnormal release in ERAB radio bearer or
S1 bearer

𝑉𝑜𝐼𝑃𝐸𝑅𝐴𝐵𝐴𝑏𝑛𝑜𝑟𝑚𝑎𝑅𝑒𝑙𝑒𝑎𝑠𝑒
𝑉𝑜𝐼𝑃𝐶𝐷𝑅 = × 100%
𝑉𝑜𝐼𝑃𝐸𝑅𝐴𝐵𝑅𝑒𝑙𝑒𝑎𝑠𝑒

ii. Service Call Drop Rate (All): The KPI is used to evaluate the drop services of all services in a
cell or cluster. It measures abnormal release at the eNodeB

𝐸𝑅𝐴𝐵𝐴𝑏𝑛𝑜𝑟𝑚𝑎𝑙𝑅𝑒𝑙𝑒𝑎𝑠𝑒
𝑆𝑒𝑟𝑣𝑖𝑐𝑒 𝐶𝐷𝑅 = × 100%
𝐸𝑅𝐴𝐵𝑅𝑒𝑎𝑙𝑒𝑎𝑠𝑒

e) Mobility KPIs
Mobility is a fundamental functionality that provides continuous service to the users moving
around the network. Mobility KPIs are concerned with handovers (HOs). The measurements
include both intraE-UTRAN and interRAT Hos. The measurements are done at cell and cluster
levels. Hos define the transfer of an active UE connection from one cell to another. All HOs in
LTE are hard, that is, the connection between the UE and RAN are temporarily broken during Hos
[18] [19].

i. Intra-frequency Handover Out Success Rate: The KPI is used to evaluate the intra-frequency
HO out success rate at cell or cluster level

𝐼𝑛𝑡𝑟𝑎𝐹𝐻𝑂𝑂𝑢𝑡𝑆𝑢𝑐𝑐𝑒𝑠𝑠
𝐼𝑛𝑡𝑟𝑎𝐻𝑂𝑂𝑢𝑡𝑆𝑅 = × 100%
𝐼𝑛𝑡𝑟𝑎𝐻𝑂𝑂𝑢𝑡𝐴𝑡𝑡𝑒𝑚𝑝𝑡
ii. Inter-frequency Handover Out Success Rate: This KPI is used to evaluate the intra -frequency
handover out success rate at cell or cluster level

𝐼𝑛𝑡𝑒𝑟𝐹𝐻𝑂𝑂𝑢𝑡𝑆𝑢𝑐𝑐𝑒𝑠𝑠
𝐼𝑛𝑡𝑒𝑟𝐹𝐻𝑂𝑂𝑢𝑡𝑆𝑅 = × 100%
𝐼𝑛𝑡𝑒𝑟𝐹𝐻𝑂𝑂𝑢𝑡𝐴𝑡𝑡𝑒𝑚𝑝𝑡

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