LIFE
COVID-19-EFU Life Cares and is here to help!
A message from the CEO
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Due to the recent progression of COVID-19, | wanted to reach out to you directly to say that
EFU Life cares and is here to help.
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To reassure you, we are taking added precautions to keep you, our clients, and our employees
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introduced “COVID-19 Care”, a specially designed benefit, for a limited period without any
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from the policy, subject to terms and conditions. Please visit the special section on our
website related to COVID-19 for further details.
Given the current situation, and to help resolve some of your inquiries, we have created an
FAQ below to answer some commonly asked questions.;— Frequently Asked Questions
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continue to monitor the situation closely. Our branches and offices have incorporated added
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guidance of local and international health authorities to make informed decisions.
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Most people who contract the illness go on to make a full recovery. In a small number of cases,
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assured/Takaful sum covered attached to our plans would be payable.
This means that if a policy is in force and our client contracts the virus and subsequently passes
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and all other terms and conditions as contained in the relevant policy document.
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If a prospective client attempts to take out a new life insurance/Takaful policy and there's been
recent travel, there's likely going to be a postponement of the underwriting decision depending on
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and will continue to improve as we need to.
5) I don’t want to go into the branch, what can | do?
EFU Life remains committed to supporting you through all channels. Our mobile and online
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If you are not currently using EFU Life’s digital services, you can find support or get started today
by visiting our website www.efulife.com, www.efuhemayahtakaful.com or our Facebook Page
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6) | have questions about my EFU life/Takaful policy. What can | do?
We will continue to offer help for you to navigate through these uncertain times. Please speak to
your Consultant, or the Branch Manager to support you to feel more at ease.
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Centre number: +92-21-111-338-111 (for Takaful clients : +92-21-111-338-436). Please know
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times may thus be higher than expected — we request for your understanding on this.
As always, we are ready to assist those who have been affected by or are concerned about this
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Thank you for choosing EFU Life, and remember, we are here to help!