Professional Documents
Culture Documents
Introduction
Job satisfaction is the favorable or unfavorable subjective feeling with which
employees view their work. It results when there is congruence between job
requirement, demands and expectations of employees. It expresses the extent of
match between employees, expectation of the job and the reward that the job
provides. The factors of physical conditions and social nature affect job satisfaction
and productivity. Job satisfaction is defined as an effective or emotional response
towards various facts of one’s job. Job satisfaction is in regard to one’s feelings or
state-of-mind regarding the nature of their work. It can be influenced by a variety
of factors, the quality of one’s relationship with their supervisor, the quality of the
physical environment in which they work, degree of fulfillment in their work, etc.
Like many other countries of the world in India also, there is a general feeling that
the teachers do not have satisfaction in their jobs. There seems to be a growing
discontentment towards their job as a result of which standards of education are
falling. Teachers are dissatisfied in spite of different plans and programs which
have been implemented to improve their job. Job satisfaction consists of the total
body of feelings-about the nature of the job promotion, nature of supervision etc.
that an individual has about his job. If the sum total of influence of these factors
gives rise to feelings of satisfaction, the individual has job satisfaction.
3)To identify the major factors that influence job satisfaction among government
and private school teachers.
4)To identify the major problems faced by the teachers in government and private
sector .
Methodology
Data from different sources are used for this study.
Primary data:
This data gathered from first hand information sources directly from the teachers
by administrating the questionnaire having face to face interaction with the
teachers.
Secondary data:
This will give the theoretical basis required for the report presentation which can
be available from various sources such as books and web sites.
Review of Literature
Pleitner (1982) has pointed out that job satisfaction results from the degree of
correspondence between the individual’s expectations on the one hand and the
circumstances of his job situation on the other, as compared by the individual
employee.
Pathak(1987) has found that the most important job characteristics sought by the
high job satisfied group belonging to both the higher and the lower hierarchies and
the low job satisfied group belonging to the lower hierarchy is the opportunity for
advancement.
Irene and Albert (1989) have indicated that sex and educational level cannot
significantly account for differences in job satisfaction levels, whereas occupation,
age and length of service have a signifcant impact as some of the satisfaction
dimensions.
The present study examines the job satisfaction, i.e. the degree to which job
features that are highly valued by individuals are present in their work
environment. Though anumber of studies have been conducted in the field of
academics but a few have been undertaken to compare the job satisfaction of
government & private schools teachers.
CHAPTER 2
Job Satisfaction
A Theoretical
Framework
JOB SATISFACTION
Job Satisfaction is derived from the Latin words ‘Satis’ and ‘Faccre’, which means
‘enough and to do’ respectively. The term ‘Job Satisfaction’ came into vogue in
1935 when Hoppock published his classic work job satisfaction. He defined job
satisfaction as “any combination of psychological, physiological and
environmental circumstances that cause a person truthfully to say, I am satisfied
with my job”. Thus job satisfaction is the verbal expression of an employee’s
evaluation of his work life.
Job Satisfaction is derived from two sets of factors. The first set associated with
positive feelings about the job and related to the content of the word itself has been
called the intrinsic content or motivation factors. This satisfier factors include
achievement, recognition, the work itself, responsibility and advancement. The
second set of factors has been labeled hygiene factors or dissatisfiers. These
factors do not induce satisfaction, they simply prevent dissatisfaction. These
factors are external to the work itself.
Job Satisfaction refers to a person’s feeling of satisfaction on the job, which acts as
a motivation to work. It is not the self-satisfaction, happiness or self-contentment
but the satisfaction on the job. The success of any organization depends on the
effective utilization and motivation of human resources.
Job Satisfaction has many dimensions. Job Satisfaction has been regarded both as a
general attitude as well as satisfaction with specific dimensions of the job such as
pay, the work itself, promotion opportunities, supervision, co-workers and so forth.
These may interact in different ways to create the feelings of satisfaction with the
job. The degree of satisfaction may vary with how well outcomes fulfill or exceed
expectations. Each dimension contributes to an individual’s overall feeling of
satisfaction with the job itself, but different people define the “job” differently.
There are three important dimensions to job satisfaction.
1. Job satisfaction refers to one’s feelings towards one’s job . It can only be
inferred but not seen.
2. Job satisfaction is often determined by how well outcomes meet or exceed
expectations. Satisfaction in one’s job means increased commitment in the
fulfillment of formal requirements. There is greater willingness to invest
personal energy and time in job performance.
3. The terms job satisfaction and job attitudes are typically used
interchangeably. Both refer to effective orientations on the part of
individuals towards their work roles, which they are presently occupying.
Though the terms job-satisfaction and attitudes are used interchangeably, there are
differences between the two. Attitude refers to predisposition to respond. Job
satisfaction, on the other hand, relates to performance factors. Attitudes reflect
one’s feelings towards individuals, organisations and objects. But satisfaction
refers to one’s attitude to a job. Job Satisfaction is therefore, a specific subset of
attitudes.
Attitudes endure generally. But job satisfaction is dynamic. It can decline even
more quickly than it developed. Managers, therefore, cannot establish the
conditions leading to high satisfaction now and then neglect it, for employee needs
may change suddenly. Managers need to pay attention to job satisfaction
constantly.
MEANING
The term job satisfaction refers to an employee’s general attitude towards his
job.
1. Job satisfaction is the favorableness or un-favorableness with which
employees view their work.
2. In order to understand job satisfaction, perhaps the first step should be to
demarcate the boundaries among such terms as attitudes motivation and
morale.
3. A job is an important part of life. Job satisfaction influences one’s general
life satisfaction.
While there are several different approaches to comprehend job satisfaction two
specific theories are prominent in providing valuable insight into job satisfaction.
These are the Two-Factor Theory and the Value Theory of job satisfaction.
a. Payment: Money rewards are multi complex and multisided job satisfaction
factor. Money not only gives people an opportunity to satisfy their primary needs,
but also fosters satisfaction of higher level needs. ‘Those who make money are
little more satisfied than those who make considerably less. Moreover, relatively
well paid sample of individual are only trivially more satisfied than relatively
poorly paid samples’ (Judge et. Al, 2010). Employees more often perceive their
salary’s level as a reflection of that how management estimates their contribution
to the company’s activity. If employees have an opportunity t choose themselves to
some extend independently indulgences from the whole package rendered by the
company then they receive greater satisfaction from indulgences receivable and the
job in the whole.
b. Working groups: Direct affect on job satisfaction makes the very nature of
work groups. Working group serves for a single worker is a source of support,
comfort, advice pleasure from job. On another hand, when the opposite situation is
observed, when it is hard to get along with the people, the given factor imposes
negative impact on job satisfaction.
c. monitory benefits other than salary: Welfare includes anything that is done for
the comfort and improvement of employees and is provided over and above the
wages.
They are:-
Personal variables
CHAPTER-3
Profile of Government
and Private unaided
schools
A school is an institution designed for the teaching of students (or "pupils") under
the direction of teachers. Most countries have systems of formal education, which
is commonly compulsory. In these systems, students progress through a series of
schools. The names for these schools vary by country but generally include
primary school for young children and secondary school for teenagers who have
completed primary education. An institution where higher education is taught is
commonly called a university college or university. The different types of schools
in the educational landscape are Government schools and Non-government
schools.
Government schools
Teachers are the backbone of the educational system in India. Government has set
up a permanent body for the selection of the teachers known as N.C.T. i.e. National
Council of Teachers Education. It conducts the training and selection of the
teachers and provides certificate/degree for the teachers which are an essential
qualification for the teachers who seek the employment in teaching schools known
as B.Ed, or Shastri education.
Private schools
In India , a private school is an independent school, but since some private schools
receive financial aid from the government, it can be an aided or an unaided school.
So, in a strict sense, a private school is an unaided independent school. For the
purpose of this definition, only receipt of financial aid is considered, not land
purchased from the government at a subsidized rate. It is within the power of both
the union government and the state governments to govern schools since Education
appears in the Concurrent list of legislative subjects in the constitution. The
practice has been for the union government to provide the broad policy directions
while the states create their own rules and regulations for the administration of the
sector. Among other things, this has also resulted in 30 different Examination
Boards or academic authorities that conduct examinations for school leaving
certificates. Prominent Examination Boards that are present in multiple states are
the CBSE and the CISCE, NENBSE.
Tuition at private schools varies from school to school and depends on many
factors, including the location of the school, the willingness of parents to pay, peer
tuitions and the school's financial endowment. High tuition, schools claim, is used
to pay higher salaries for the best teachers and also used to provide enriched
learning environments, including a low student to teacher ratio, small class sizes
and services, such as libraries, science laboratories and computers. Some private
schools are boarding schools and many military academies are privately owned or
operated as well.
Special assistance schools aim to improve the lives of their students by providing
services tailored to very specific needs of individual students. Such schools include
tutoring schools and schools to assist the learning of handicapped children.
Private schools in turn divide into two types: recognized schools and unrecognized
schools. It turns out that for understanding the true size of the private schooling
sector in India, the distinction between recognized and non-recognized schools is
crucial.
Under the educational system Central Board Secondary Education (C.B.S.E) is set
up to maintain, the quality in Education and provide minimum qualification of the
teaching staff and other necessary requirement for the school and conduct the
Exams 10 and 12 standard. It has a control over both Public Private and
Government Schools. After the exam; issues certificates of 10th and 12th
class/standard this student who passed the Examination. C B.S.E. has its office in
New Delhi.
A private school is autonomous and generates its own funding through various
sources like student tuition, private grants and endowments. A public school is
government funded and all students attend free of cost.
Because of funding from several sources, private schools may teach above and
beyond the standard curriculum, may cater to a specific kind of students (gifted,
special needs, specific religion/language) or have an alternative curriculum like art,
drama, technology etc. Public schools have to adhere to the curriculum charted out
by the district, and cannot deny admission to any child within the residential school
zone.
There are several preconceived notions regarding private and public schools.
Private schools are often assumed to be very expensive, elitist and a better bet for
admission to good colleges. Public schools are often thought of as shoddy, less
disciplined and low-grade curriculum. This comparison offers a fair insight into
both schools for parents to make an informed decision.
According to current estimates, 80% of all schools are government schools making
the government the major provider of education. However, because of the poor
quality of public education, 27% of Indian children are privately educated.
According to some research, private schools often provide superior educational
results at a fraction of the unit cost of government schools. There are a large
number of students per class in government schools so many teachers cannot give a
specific period of individual to a particular student. In private schools the number
of students per classroom are usually fewer, so the teacher can give more
individual attention to each student. That is the reason that private school results
are often better than those achieved by government schools. Education in India is
provided by the public sector as well as the private sector, with control and funding
coming from three levels: federal, state, and local.
CHAPTER-4
DATA ANALYSIS AND INTERPRETATION
Data analysis is divided into two sections. The first section will analyze and
present general and demographic information. The second section is
deployed to analyzed teachers response with respect to each job satisfying
factors. It clarifies each factors and their relative importance.
Section A
Presentation and Analysis of Demographic Factors
1. Sector wise classification of schools
The following table shows the number of teachers selected from government
schools and private unaided schools for the study
Table No:4.1
Government 30 50
Private 30 50
Total 60 100
The table shows that equal number of teachers were selected from
government schools and private unaided schools for the study. Thirty
government school teachers and thirty private unaided school teachers were
selected for the study.
Table 4.2
No.of No.of
Sex Government Percentage Private Percentage
school school
Teachers Teachers
Male 10 34 8 27
Female 20 66 22 73
The table shows that majority of the respondents in the government schools
as well as private schools are female teachers. The number of male teachers
in government schools are comparatively higher than that of schools in the
private unaided sector
Table 4.3
No.of No.of
Age Government Percenta Private Percenta
school ge school ge
Teachers Teachers
23-28 6 20 16 53
28-33 10 33 9 30
Above 33 14 47 5 17
Total 30 100 30 100
The table 4.3 shows that out of thirty respondents from the Government
sector forty seven percent were above thirty three years of age. Only twenty
percent respondents were aged between twenty three to twenty eight years.
Rest of the thirty three percent aged between twenty eight to twenty three
years. Out of the thirty respondents from private sector fifty three percent
respondents aged between twenty three to twenty eight. Thirty percent aged
between twenty eight to twenty three. The rest seventeen percent aged
above thirty three years. The table shows that most of the teachers in the
private schools are in the age group twenty three to twenty four.
60%
50%
40%
30%
20% Government
teachers
10%
Private teachers
0%
4. Marital Status:
The marital status of teachers is given in the table 4.4
Table 4.4
Married 25 83 23 77
Unmarried 5 17 7 23
The table 4.4 shows that eighty three percent of respondents in government
sector were married, and the remaining seventeen percent were unmarried.
In the private sector seventy seven percent respondents were married and
the rest twenty three percent were unmarried
Figure No:4.3
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0% Unmarried
Married
5. Educational Qualification:
Educational qualification of teachers are given in table 4.5
Table 4.5
Educational qualifications
No.of No.of
Education Governme Percenta Private Percentage
al nt school ge school
Qualificati Teachers Teachers
ons
B.Ed 10 33 25 83
M.Ed 17 57 4 13
SET 3 10 1 3
The table renders that out of thirty respondents from the government sector
majority had M.Ed degree where as out of thirty respondents from the
private sector majority had only a B.Ed degree. Among the thirty
respondents from the government sector ten percent had SET qualification
but among the thirty respondents from the private sector only three percent
had SET qualification. It shows that government school teachers are more
qualified than that in private unaided sector
Figure No:4.4
Educational qualifications
100%
80%
60% SET
40%
20% M.Ed B.Ed
0%
M.Ed
B.Ed
SET
SECTION B
6. Salary wise classification
Salary is one of those factors that determines the satisfaction level of
teachers.The following table shows the classification of employees according
to their salary level
Table No:4.6
The table shows that out of the thirty respondents in the government sector
nobody is paid below twenty thousand rupees. Fifty percent respondents in
this sector receives salary between thirty thousand and forty thousand
rupees. Thirty three percent received a salary of above forty thousand and
the rest seventeen percent received a salary between twenty thousand and
thirty thousand rupees. But in private unaided schools nobody is paid above
thirty thousand rupees. Majority of the teachers in the private sector
received a salary below twenty thousand.
The government school teachers are well paid than the private school
teachers.
Figure No:4.5
70%
60%
50%
40%
30%
20%
Government teachers Private teachers
10%
0% Private teachers
Government teachers
The table shows that out of the thirty government school teachers eighty
three percent were highly satisfied with their salary. The rest seventeen
percent were partially satisfied. No respondents were dissatisfied with their
salary in the government sector. Out of the thirty respondents in the private
sector seventy percent were dissatisfied with their salary. Twenty percent
respondents were least satisfied with their salary and the rest ten percent
were partially satisfied with their salary.
Government school teachers are more satisfied with their salary than that of
teachers in the private unaided sector.
Figure No: 4.6
90%
80%
70%
60%
50%
40%
30%
Government teachers
20%
10% Private teachers
0%
The table shows that, out of the thirty respondents in the government sector
eighty three percent were highly satisfied with the monitory benefits other
than salary provided to them. The rest seventeen percent were partially
satisfied. No respondent from the government sector were dissatisfied with
their benefits. Out of the thirty respondents in the private sector majority
were dissatisfied with their monitory benefits other than salary. Twenty
percent respondents were least satisfied with their monitory benefits other
than salary.
90%
80%
70%
60%
50%
40%
30%
20% Private teachers
10%
0% Government teachers
9. job security
job security plays an important role in job satisfaction. If an employee feel
his job is secured he will be more productive.The following table shows the
classification according to the permanency of job.
Table No:4.9
Permanency of job among respondents
The table reveals that out of thirty respondents from the government sector
ninety percent were permanent teachers and the rest ten percent were
appointed on contract basis. Out of thirty respondents from the private
sector only thirty three percent were permanent and the rest sixty seven
percent were temporary. Majority of the teachers in the government sector
are appointed as permanent teachers, but in private sector majority are
temporary teachers.
Government school teachers enjoy high job security than that in private
unaided sector
Figure No:4.8
100%
80%
Private school
60% teachers
40% Government school
teachers
20%
0%
Permanent Temporary
10. Attitude of Co-workers:
Attitude of co-workers
No. of No. of
Attitude Governmen Percentage Private Percentage
t school school
teachers teachers
Friendly & 26 87 23 77
co-operative
Unfriendly 4 13 7 23
Highly 15 50 3 10
satisfied
Partially 8 27 5 17
satisfied
Least 7 23 10 33
satisfied
Dissatisfied - - 12 40
The table shows that out of thirty teachers in Government sector, twenty
seven percent of employees are highly satisfied with their employer
employee relationship whereas twenty three percent are least satisfied and
fifty percent of the teachers are partially satisfied. In Private sector out of
thirty teachers only ten percent of employees are highly satisfied with their
employer employee relationship, forty percent of teachers are partially
satisfied and thirty three percent are least satisfied. The percentage of
employees dissatisfied is seventeen percent.
Figure No:4.10
50%
40%
30%
20%
10% Government
0% teachers
Private teachers
Table No:4.12
No. of No. of
Level of Government Percentage Private Percentage
satisfaction school % school %
teachers teachers
Highly - - 19 63
satisfied
Partially 5 17 11 37
satisfied
Least 7 23 - -
satisfied
Dissatisfied 18 60 - -
Figure No:4.11
0.6
0.5
0.4
0.3
Government teachers
0.2 Private teachers
0.1
Table No:4.13
No. of
Level of Government Percentage No. of Percentage
work load school Private
teachers school
teachers
Heavy 7 23 27 90
Satisfactory 23 77 3 10
Out of the thirty respondents from the government sector seventy seven
percent said that their work load was satisfactory where as ninety percent of
the respondents from the private sector said they had heavy work load.
The teachers in private unaided schools had higher work load than teachers
in the government sector.
Figure No:4.12
50%
0%
Table No:4.14
No. of
Yes/No Government Percentage No. of Percentage
school Private
teachers school
teachers
Yes 30 100 4 13
No - - 26 87
The government school teachers are more satisfied with their career growth
prospects.
Figure No:4.13
100
80
Government
60
teachers
40 Private teachers
20
0
Yes No
Teaching experience
5-10 12 40 2 7
>10 12 40 10 33
Teaching experience
60%
50%
40%
Government
30% teachers
Private teachers
20%
10%
0%
< 5 Years 5-10 Years > 10 Years
No. of No. of
Yes/No Government Percentage Private Percentage
school school
teachers teachers
Yes 11 37 21 70
No 19 63 9 30
Figure No:4.15
Satisfaction towards the resources
70
60
50
government
40
teachers
30 private
teachers
20
10
0
Yes No
17. Teaching Aids
Table No:4.17
Satisfaction level regarding present teaching facilities
No. of
Satisfaction Governmen Percentag No. of Percentage
level t school e Private
teachers school
teachers
Highly 13 43
satisfied
Partially 9 30 12 40
satisfied
Least satisfied 7 23 5 17
Dissatisfied 14 47 - -
Private school teachers are more satisfied with their teaching facilities
than government school teachers.
On discussions with the private school teachers it was revealed that by
only providing better teaching facilities higher job satisfaction cannot be
achieved.
Figure No:4.16
Satisfaction level based on teaching facilities
50
40
30
20
10
0 Government
teachers
Private teachers
Individual attention means the teachers will show his or her own
particular strengths in certain areas. They identify and support their
strengths by offering the students encouragement and genuine
enthusiasm, praise for their achievements and first class teaching. The
way in which they teach, and therefore the way in which the students
learn, is very much focused on the abilities of each individual. The
following table shows the individual attention of teachers towards
students.
Table No:4.18
Individual attention towards students
Yes 16 53 3 10
No 14 47 27 90
Figure No:4.17
Individual attention towards students
90
80
70
60
50
Government teachers Private teachers
40
30
20
10
0
Yes No
Chapter 5
Findings suggestion and conclusions
Findings
The study reveals that government schools have more experienced
teachers than private schools
On an overall observation it is understood that government school
teachers are more qualified than private school teachers
Private school teachers are very much under paid when compared to
government school teachers
As regards monitory benefits other than salary like provident fund, onam
bonus and gratuity private unaided school teachers find themselves short-
changed as opposed to government teachers who get all benefits as per the
government prescribed norms
Government school teachers enjoy more job security than private school
teachers
On an overall observation, government school teachers enjoyed better
employer employee relationship than private school teachers
Regarding workload , in the government schools it is evenly distributed but
private school teachers find themselves with all odds against them with high
student population and a lot of extra curricular activities.
Private school teachers were highly satisfied with the infrastructure
facilities provided where as government schools lacked infrastructure
facilities.
All the teachers in the government sector said that they had prospects
for promotion and career growth. while in private unaided schools only
rarely does a teacher get promotion prospects.
Private school teachers were more satisfied with their teaching resources like
library, computer labs and other science labs
The study reveals that private school teachers were not able to provide
individual attention towards their students due to high student population
and a lot of extra-curricular activities.
Many factors like salary, other monitory benefits, job security
,employer employee relationship , work load and career growth
prospects which affect teachers job satisfaction favors government
school teachers. Due to all these factors the government school
teachers are more satisfied with their job than private school teachers.
Private schools excel in infrastructure facilities when comparing to
government schools.
The problem faced by government school teachers are lack of
infrastructure facilities and other teaching aids. But the private school
teachers face problems with their salary, other monitory benefits, job
security, career growth prospects and high work load in connection
with teaching and extracurricular activities which affects their job
satisfaction adversely.
Suggestions
The large income disparity between government and private school teachers
should be minimized as private school teachers unlike the government school
teachers are employed on a consolidated salary without any allowance. The
pay scales of private school teachers should be revised in line with the pay
scale of teachers in government and aided educational institutions. A set of
rules for payment of dearness allowance , house rent allowance etc.
corresponding to the government schools should be implemented
The schemes for the welfare of teachers all over India which are being
operated by the National Foundation for Teachers' Welfare (NFTW) should be
extended to private unaided school teachers also.
suggests that there should be a Government Bank for Educational
Development that provide cheap loans to meet the respective needs of
teachers, students and the management
The government schools should be more equipped with better libraries, class
rooms and better lab equipments
Government should invest more in developing infrastructure facilities of
government sector schools
The private sector schools should decrease the in take of students to reduce
student population and to increase teachers productivity as well as to
decrease their work load
Conclusion
Both government and private unaided school teachers must co-exit for adequately
meeting the educational needs of the region. As the findings prove that the
allegation of significant disparity in the service and working condition of teachers in
government and private unaided schools in the region it is true that private unaided
school teachers must be given service and working conditions on par with the
government school teachers. This is vital for motivating and extracting the best
output from the private school teachers. The best services from teachers of both
government as well as private unaided schools only can ensure excellence in school
education. Otherwise , it will be a valid reason for the deterioration of educational
standard in the region. So the government and the community should Endeavour to
create conditions which help motivate and inspire teachers on constructive and
creative lines. This is in line with the observation of Sam Pitroda (2008) , “It is
urgent to restore the dignity and school teaching as a profession and provide more
incentives for qualified and committed teachers .Only if the teachers are satisfied
with their job and working conditions their teaching will be more affective and the
students will be more benefited.
BIBLIOGRAPHY
Saiyadain (2009). Human Resource Management. New Delhi: Hill
Publishing Company.
Internet sources
Factors Affecting Job Satisfaction. From
http://en.wikipedia.org/wiki/Job_satisfaction.
APPENDIX
Madam/sir please be kind to fill in the questionnaire to be used for Bcom project.
This data will be used for academic purposes only.
General details
Name: _____________________
Age: ______
Private School
Government school
Survey Details
5-10 years
Permanent Temporary
Yes No
6. Besides salary what other monetary benefits are you provided with?
7. Your satisfaction level regarding monetary benefits other than salary that you get
Dissatisfied
8. Attitude of co-workers
9. Are you satisfied with the relationship between you and your management
10. Are you satisfied with your present teaching and infrastructure facilities?
Heavy Satisfactory
Yes No
13. Does your school have modern teaching facilities like smart class rooms?
Yes No
14. Are you able to provide individual attention to your students?
Yes No
If no, why?
15. Are you satisfied with the resources like library, computer labs and other science labs?
Yes No
If no ,why?
16. Does your school provide you with transportation facilities like school bus
Yes No
Yes No
Yes No
18. Do you have any suggestions to enhance your job satisfaction? Kindly mention it.