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Insurance type Postal code Extended hours to match your busy schedule
Start! 8 a.m. to 8 p.m. Monday to Friday
Auto Insurance
8 a.m. to 4 p.m. Saturday

Discover The Personal

Insurance that’s all about you

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WHEN
WILL IT BE
FIXED?

IT’S
ALREADY
DONE!

Making a claim or looking for a home or auto quote? Get The

Personal touch advantage : Fast service, exclusive group rates and
an and an exceptional client experience.

Let us show you The Personal touch advantage

EXCEPTIONAL EXCLUSIVE
FAST SERVICE
CUSTOMER GROUP RATES -
AND CLAIMS
EXPERIENCE PLUS SAVINGS

The Personal Have a question, need a quote or making a claim

for your home or auto insurance? Get The

touch
Personal touch advantage – service that is
knowledgeable, helpful, sympathetic and friendly.

advantage
Just ask our clients! Learn more about The
Personal home and auto insurance.

Friendly, knowledgeable service. Fast claims.

What’s the proportion of auto claims that

are managed in one call?
Select an answer

We are better than that! 80% of our auto

60% 70%
claims are managed with our one call
resolution process
80%
In Ontario, Quebec and Nova Scotia
where “the one call resolution process”
is available. The first call is used to Back to top
confirm coverage, liability and
deductible. Applies to personal lines
only. Figure is based on combined
results for the three provinces for 2015.

Discover what our clients are saying about The Personal

Our clients recommend us for the fast response and the personal,
courteous and professional service of our advisors in handling claims
files and processes.†

Service worth switching for An exceptional customer experience

The personal touch, the The lady that answered my call

sympathy when we need it most, was pleasant, helpful and very
the helpfulness and the knowledgeable. She made
understanding. The agent took answering all the necessary
care of everything for me. questions easy and efficient.
– Luza D., Ontario – Derek H., Ontario

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Enjoy exclusive group rates on home

and auto insurance, plus savings

Take advantage of competitive group rates and flexible

coverage options.

Auto Insure your vehicle with The Personal and enjoy

savings that go beyond your exclusive group rates.
insurance See all our savings for your auto insurance

Bundle and save more!

Multi-Line Discount Multi-Vehicle Discount

Insure your home and auto with us, you Insure more than one vehicle and save up
could save up to 5% on one or both to 15% on each vehicle’s premium2
policies1

Home Get the right fit with our “All-Risk” insurance that

protects your home and its contents against fire, theft,
insurance vandalism and certain types of water damage.
See all our savings for your home insurance

Few more ways to save on your home insurance

Claims-Free Savings Security System Savings

Save up to 20%4 off your home insurance Save up to 15%3 if your home has a
if you are claims free monitored fire alarm, burglar alarm and
automatic sprinkler system3

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La Personnelle désigne La Personnelle, assurances générales inc. Certaines conditions, exclusions et limitations s’appliquent. Les clauses et modalités relatives aux protections décrites sont
précisées au contrat d’assurance, lequel prévaut en tout temps.
1
Le rabais pour les véhicules à faible consommation est accordé conformément aux critères d’admissibilité déterminés par La Personnelle, assurances générales. Ces critères sont basés sur
l’information contenue dans le Guide de consommation de carburant de Ressources naturelles Canada.
2
Ajusto est souscrit auprès de La Personnelle qui désigne La Personnelle assurances générales inc. MD Ajusto est une marque déposée de Desjardins Assurances générales inc., utilisée
avec permission par La Personnelle assurances générales inc. Le rabais ne s’applique pas à certains avenants et garanties supplémentaires. Notez qu’il sera automatiquement appliqué à la
prime lors du renouvellement. Tous les détails du programme Ajusto sont accessibles sur le site lapersonnelle.com/ajusto.
MC
Option Valeur plus est une marque de commerce d’une compagnie affiliée à La Personnelle assurances générales inc. Elle est exclusive aux véhicules de tourisme, moto, motoneige, VTT
et autocaravane.
MD
TéléVeille est une marque déposée de La Personnelle.

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