Professional Documents
Culture Documents
Overview
Objectives
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 2
Agenda
Remark
The screen shots are taken from Solution Manager 7.20 SP01. In order to improve
usability they might be changed during ramp up phase of Solution Manger 7.20.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 3
SAP’s approach for CCM
The methodology and the underlining governance model
The way to your “Green City”
I need clear
transparency,
on my custom code in my complete
landscape.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 5
SAP standard software enhanced by custom code
A competitive advantage…
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 6
SAP standard software enhanced by custom code
But…
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 7
The approach
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 8
Customer driven innovation
Standard versus customization
Standard Customization
• Standards & Best Practices • Customer individual requirements
• Maintenance & Operability • Completion of functionality
• Compliance & Security • Competitive advantage
• Integrity & Flexibility • Created easily
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 9
What is custom code?
Even more than just a modification
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 10
From requirement to retirement
Custom code lifecycle
Strategic Planning Build the Code Run the Solution Retire the Objects
• Compelling business • Effort and cost • Affected business • Unused custom
• Make or buy • Support and processes objects
• Competitive advantage responsibility • Maintenance – • Back to standard
• In-house or 3rd party continuous • Old-fashioned
improvement business process
• Usage
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 11
Custom code creation over time
Increasing trend of new custom code
Code Objects
50000
40000 15,000
30000
12,000
20000
9,000
10000
7,000
5,000
0
1995 2000 2005 2010 2015 Year
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 12
SAP standard software enhanced by custom code
The “Long Tail” influences the TCO of your solution
Code Objects
A custom code object costs more than any standard software object.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 13
Custom code footprint
Experience from typical customer systems*
30-50% 20%
of the custom code objects have to be adjusted of the system resources are attributed to the execution of
on the occasion of a SAP standard upgrade custom code
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 14
SAP standard software enhanced by custom code
Different aspects…same root cause
?
?
?
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 15
Efficient Custom Code Management
Custom code direction of impact
X
X
X
Remove Avoid
• Remove unused custom code interviewing business • Setup governance model with goal to avoid new
departments custom code
• Remove unused custom code measured as unused • Validate/audit business cases of existing custom code
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 16
The “City Model” methodology
Build your green city
Governance Model
Guidance for Decision-making and Execution
Quantity Quality
Appropriate
To be improved
Inappropriate
SAP standard
Enhancement w/ interfaces
Enhancement w/o interfaces
Modification assisted
Modification not assisted
Business Criticality Custom with SAP reference
Custom (independent)
1: Non mission critical
…
5: Mission critical Technical Severity
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 17
Reality of custom code impact
Experience from typical customer systems*
Usage: Quality:
65% 60%
of the custom code objects have not been used of all custom code objects contain code inspection
within the last 4 weeks messages
Similarity: Criticality:
12% 23%
of the custom code objects are identical or very of the custom code objects were supporting critical
similar to each other (clones) processes
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 18
Custom Code Management
Strategic roadmap
Get transparency Get to the green city Keep your city green
and vision Control and optimize – Efficient & effective
perform soft transition custom code lifecycle management
Get transparency and
define the scope
TCO effect
Improved Visibility !
!
Get full transparency about your !
custom code
Benefits
Custom Code
Management
?
?
More Lightweight
? Retire unused custom code
Better Performance
Improve custom code quality
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 20
Supporting capabilities
Custom Code Lifecycle Management (CCLM) SAP Criticality Calculation
ABAP Test Cockpit (ATC) Custom Code Apps – (e.g. Clonefinder)
Usage and Procedure Logging (UPL) Dashboards
SAP SQL Monitoring (SQLM) Custom Development Management Cockpit (CDMC)
SAP Performance Tuning Work List (SWLT)
I need an integrated solution
to manage my custom code from
requirement to retirement.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 22
Get full transparency of all custom code objects across systems
Custom Code Management in SAP Solution Manager
Provides comprehensive insight on how companies can efficiently and effectively manage their home
grown Custom Code. From conception to retirement, it delivers transparency on Custom Code objects,
automates the analysis of every change and clearly identifies their usage, utilization and business impact.
Key Elements +
• Lifecycle Management for custom code Business Impact & Key Benefits
• Optimization tools (Custom Code Apps)
• Supports custom code reduction
• Custom Development Management Cockpit
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 23
Custom Code Management
Integrated building blocks in SAP Solution Manager
Transparency
Dashboards - SAP Performance Tuning Worklist
Strategic roadmap
Quality Severity Usage & Criticality
Quantity
ABAP Test Cockpit Custom Code Apps Usage and
Quality Cockpit Procedure Logging
Clone finder SAP Criticality
SAP SQL Monitoring Calculation
Decommissioning
Cockpit
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 24
Custom Code Lifecycle Management (CCLM)
Central repository of all custom code objects
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 25
ABAP Test Cockpit (ATC)
SAP’s next generation test framework
• Developer view
• Quality expert/
governance view
• Admin view
• Dev: Execution of
static checks for a
set of objects
• QE: Statistics
showing aggregation
of results using
different criteria Integrated security
• Admin: Distribute checks
results to multiple Code Vulnerability
client systems Analyzer (CVA)*
*additional license fee occur
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 26
Usage and Procedure Logging (UPL)
The new way getting the real system usage
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 27
SAP SQL Monitoring (SQLM)
Discover potential for optimization
• Discover potential to
optimize SQL
statements
• Capture the whole
system instead of
tracing single
programs
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 28
SAP Performance Tuning Work List (SWLT)
Identification of areas which need attention
• Creation of weighted
work list including
correlation of:
• Merging the results
from different
sources (SQLM,
UPL, ATC / SCI)
• Integrate
development
environment for
direct access to the
coding
• Provides solution
proposal
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 29
SAP Criticality Calculation
Automatic calculation of criticality levels
• Customizable
calculation
• Automatic
assignment of
criticality level to
custom code objects
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 30
Custom Code Apps
Back to standard
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 31
Custom Code Management Dashboards
Control your city
• Quantity
• Quality
• Business criticality
• Technical severity
• Usage
• Performance
Indicators
• Target setting
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 32
Custom Development Management Cockpit (CDMC)
Promotion of innovation & protection of investment
• Transparency on
custom code and its
usage
• Identified obsolete
customer objects
• Accelerated upgrade
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 33
Additional information
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 34
Thank you
RUN BETTER
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
© 2015 SAP SE or an SAP affiliate company. All rights reserved. Early Knowledge Transfer Customer 36