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Yes yes yWe don’t mention the agent: 1.

if we don’t know who has done what we are talking about

if the subject of the active voice sentence is something like somebody, people, they, you, etc.

When should we use the passive?

1) When we want to change the focus of the sentence:

 The Mona Lisa was painted by Leonardo Da Vinci. (We are more interested in the painting than the
artist in this sentence)

2) When who or what causes the action is unknown or unimportant or obvious or 'people in general':

 He was arrested (obvious agent, the police).  My bike has been stolen (unknown agent).  The road is
being repaired (unimportant agent).  The form can be obtained from the post office (people in
general).

3) In factual or scientific writing:

 The chemical is placed in a test tube and the data entered into the computer.

Changing active to passive

If you want to change an active-voice sentence to passive voice, consider carefully who or what is
performing the action expressed in the verb, and then make that agent the object of a "by the..."
phrase. Make what is acted upon the subject of the sentence, and change the verb to a form of be +
past participle. Including an explicit "by the..." phrase is optional.

Active

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