Employability Skills

Contents
Introduction......................................................................................................................................3
LO1: Determination of a set of own responsibilities and performance objectives..........................4
1.1 Developing a set of own responsibilities and performance objectives.............................4
1.2 Evaluating own effectiveness against defined objectives.................................................4
1.3 Recommendation for improvements.................................................................................4
1.4 Reviewing motivational techniques to improve the quality of performance....................5
LO2: Development of interpersonal and transferable skills............................................................6
2.1 Developing solutions to work-based problems......................................................................6
2.2 Communicate in a variety of styles and appropriate manner at various levels.....................6
2.3 Identification of effective time-management strategies........................................................7
LO3 Understanding the dynamics of working with others..............................................................8
3.1 Explain the jobs individuals play in a group and how they can cooperate to accomplish
shared objectives..........................................................................................................................8
3.2 Analysis of group elements...................................................................................................8
3.3 Alternative ways to complete tasks and achieve team goals.................................................8
LO4................................................................................................................................................10
4.1. Evaluation of tools and methods for developing solutions to problems.............................10
4.2. Developing an appropriate strategy for resolving a particular problem.............................10
4.3. Assessing the potential effect on the matter of executing the system....................................10
Conclusion.....................................................................................................................................12
 Introduction
Employees are the prime production factor and working force of an organization. To make an
organization able to achieve its goals and objective, skilled employees are too much needed. In
today's competitive business environment employees should be effective and efficient with their
skills based on the organizations work nature and requirements to make their job done properly.
There may arise various types of situations in an organization, the skilled employee can face and
handle those situations in an effective manner. They can also play their roles and responsibility
properly with their employment skills. For this management should hire an effective and efficient
employee based on job nature and responsibility, they should also be trained to make them more
effective and up to date with their duties and responsibility. Motivation is another important
factor to maximize output from the employees. Management should keep concern on this issue
too. Without a properly skilled employee, management could not be able to achieve its targeted
output. From my practical work experience on Health and Social Care Department, I am here
presenting reflective summery.
 LO1: Determination of a set of own responsibilities and performance
objectives
1.1 Developing a set of own responsibilities and performance objectives
Organizations hire an employee with some job specification, the employee performs their duties
based on these and set a standard for his/her own. In an organization, every employee has some
specified duties and responsibilities they should try to perform this in an effective and efficient
manner. In Health and Social Care Department I had some responsibility. The main objective
was to provide quality services to the users and make them more concern about health issues.
Perform the various task to make people aware of and support them on health care issues. To
ensure effective and efficient performance I tried to make self-management. Self-management
helps me to employ my skills, knowledge, and ability on my task in a proper manner. It was the
key duty and responsibility to provide quality services to the users with treating them equally.
1.2 Evaluating own effectiveness against defined objectives
Though it is not easy to evaluate the effectiveness of an employee, it is needed to evaluate one’s
performance against defined objectives. There have many criteria to evaluate effectiveness. An
employee’s performance can be evaluated to make a comparison between his/her performance
and desired performance. By this management can easily get a picture of the performance level
of an employee. In above I mentioned my responsibilities and performance objectives, here an
evaluation of my effectiveness against defined job is being mentioned. In Health and Social
Care Department, there has consistency in working process and delivering services, I always
tried to keep this consistency in my work too. I report my activities to the management from time
to time and received further requirements from management if needed. It helped me to perform
my duties properly. The users and clients came to this department with their various types of
need and demand, determining their needs I tried to provide them quality services to them. There
also need proper cooperation and coordination and the related bodies to make the work done
properly. This is also done in an effective manner.
1.3 Recommendation for improvements
Some recommendations are mentioned here to improve performance or effectiveness of
employees and working processes-
Adaptability: There may arise various changes in the organization, or the organization may have
to face various types of situation, to make adaptation with these changes and situations, there
need more effective and efficient employees. Moreover, various types of people come here to
receive services there also need adaptability to manage them and deliver them services.
Review management: The management should review its working process time to time with
receiving feedback and responses from the working force and other related bodies.
Improve employees’ skills: By training and taking other related steps, the employees should be
trained properly to make them more efficient and up to date with their job. This can help the
organization to maximize its output.
Evaluating opportunities: To improve organizational performance, sometimes employees can
generate various ideas based on their working experience in the organization. Management
should evaluate these ideas and practice these for organizational improvement.
Increase coordination and cooperation: The coordination among department to department,
employee to employee helps an organization to achieve its goal more effectively. So, there has
needed to increase coordination and cooperation among various part of the organization.
Monitoring and feedback: Monitoring the performance of social and health care workers are
needed and stimulate them to improve their working process by the management is needed.
1.4 Reviewing motivational techniques to improve the quality of performance
Motivation can stimulate employees to maximize their output. This helps to increase productivity
and quality of performance. Motivational techniques can be classified into two categories-
Financial and non-financial. Various types of motivational techniques in being discussed in
bellow-
Monetary motivator: Money is the first priority to stimulate employees in their work. Various
types of monetary motivator like a bonus, profit sharing, increasing salary, monetary reward, etc.
make an employee more motivated to increase their productivity and output.
Recognition: Recognize employees for their work and performance motivate employees to put
the best effort into their works. So, employees should be recognized and praised for their work.
Cooperation in the basic leadership process: Physical and mental interest in the basic
leadership procedure of the association can persuade workers to expand the exhibition of gifted
representatives.
Social status: Social status is a physiological factor that satisfies one’s egoistic needs. It is a
symbol that indicates a higher post of employees.
Competition: Making competition among the employees for a certain task can increase their
productivity. When an employee competes with his colleges for a task, he always tries to put his
best performance for getting the reward.
 LO2: Development of interpersonal and transferable skills
2.1 Developing solutions to work-based problems
Solutions of work-based problems of the Health and Social care department is being discussed in
bellow-
Identification of the problem: Before going for a solution, it is needed to identify the problem.
Problem identification and the background behind this problem is being defined here.
Analyze the problem: Then the problem is being analyzed. The nature of the problem and the
reason behind this problem is being discussed in this stage.
Diagnose the causes of the problem: After identify and analyze the problem, based on the
findings and data in this stage the cause of this problem is being diagnosed.
Affirm with others that they comprehend the issue: An association is a blend of different
division or department. All tasks are interrelated among these offices. Along these lines, when an
issue emerges it likewise makes associations with different departments. That is the reason it is
required for the administration to illuminate others division about the issue to cause it to
comprehend. In the wake of recognizing the issue, the administration should find a way to tackle
the issue. Yet, for that, there need to advise every single other division about the explanations for
this issue, gather essential information and data from them, gets supposition and proposal from
them to discover a likely arrangement.
Contrast diverse arrangement with the issue: When the executives face an issue and goes for
discovering a plausible arrangement, they may discover different alternatives for the
arrangement. The board needs to make an examination among these arrangements and need to
choose the best one among these. At the point when the executives make an interest in critical
thinking issues, they anticipate the ideal yield consequently. In this way, the arrangement ought
to be chosen dependent on future results and the normal outcome.
Agree upon a solution: After making a correlation among various arrangements organization
ought to need to choose the best option assessing different criteria.
Execution and checking: After concurring upon an answer then the administration should
actualize it in an appropriate way. The executed arrangement additionally must be checked with
legitimate direction. The arrangement ought to be refreshed when required. On the off chance
that it gets into mischief, at that point restorative move ought to be made. In the event that it
neglects to take care of that issue, at that point should attempt another choice. At this last stage,
the administration makes the arrangement used and screen its exhibition.
2.2 Communicate in a variety of styles and appropriate manner at various levels
In an organization to operate its activity and monitor the employees, there need proper
communication channels. The management of an organization communicates with inner-outer
parties for various aspects. Variety styles of communication and appropriate manner at various
levels is being briefly discussed below-
Verbal Communication: Any oral communication between two parties is known as verbal
communication. It is very quick and precise communication style. In an organization, the higher
authority instructs their subordinate with verbal communication.
Nonverbal or interpersonal communication: Besides verbal-nonverbal communication is also
important to make a communication fruitful. A manager with good body language, strong
personality, proper manner can operate his subordinates properly and can work with them more
effectively and efficiently.
Written Communication: Any communication done in writing format is known as written
communication. Written communication can be both formal or informal. It is a very effective
communication style. There has a huge use of this communication style not only in professional
perspective but also in personal life.
Formal & Informal Communication: Formal and informal communications are two types of
communication where formal communication indicates the official communication process on
the hand informal communications are communications but there has nothing about the official.
Visual Communication: Sometimes communication happens between two parties visually. The
organization uses visual communication styles to express their information and ideas better in
front of targeted persons.
2.3 Identification of effective time-management strategies
Time management systems are a powerful methodology which encourages a person to deal with
its tasks on schedule in order to guarantee the finishing the duties well on schedule. With the end
goal of the executives of the ideal opportunity for executing the different exercises, a rundown
should be set up of the exercises which should be performed to set them in the request in which
they should be executed. Setting or masterminding the exercises based on the need in order to
finish them on schedule. For the administration of the standard capacities, a dairy is a viable
technique for the administration of the season of a person which helps in chronicle the time
associated with every action in order to examine the time required for the execution of each
movement. time management is a successful apparatus which helps in arranging and sorting out
the undertakings in an appropriate way and for finishing inside the predetermined timeframe.
What's more, the other time the executive’s procedures which can be utilized are separating the
errands into little segments and conveying it with different representatives to finish them in an
appropriate way. Estimation of the time engaged with different exercises helps in limiting the
time required by examining the ways for this reason. Allocation of time for the execution of a
specific assignment helps in bifurcating the time in order to increase most extreme advantages
from the tie the time management.
 LO3 Understanding the dynamics of working with others
3.1 Explain the jobs individuals play in a group and how they can cooperate to
accomplish shared objectives
As a group, the colleagues are in charge of the exhibition of the entire group. A group works or
executes its exercises in a gathering and facilitate with one another for the execution of the
exercises. A group plays out the execution of the exercises or errands allocated to the gathering
by keeping up the nature of the undertakings. The general population in a collaboration as an
inspiration as they propel and energize one another in order to play out the exercises in a superior
way, give direction to one another to the motivation behind clarifying each other the way where
the assignments should be executed, figure plans or methodologies which helps in taking care of
the issues or issues emerging at the work environment of the association and individuals in a
group likewise goes about as a channel for the progression of data as the data identified with the
activities is traded among the group. They are train one another to improve the presentation of
each person in the group just as execution of the group as every one of the people working
independently are a piece of a group and crafted by one gets influenced by crafted by the others.
3.2 Analysis of group elements
Group elements allude to mental powers that influence group conduct at the work environment.
Thus, group supervisor must have great information about his colleagues' conduct. In the event
that there is any representation that is furious in nature and in the event that somebody commits
an error working under him, he will be unquestionably hostile towards that worker. This situation
will happen even worker working under him commit a smidgen error in the execution of errand.
Such an occasion will positively influence group conduct and may break solidarity among
colleagues. In this way, comprehension of group conduct assumes a key job in keeping up
solidarity among colleagues. Identity and observation are two factors that to an enormous degree
influence individuals' conduct in a group. Recognition alludes to a manner by which an
individual comprehends a particular circumstance. Ordinarily, an individual makes a wrong
discernment about an encompassing circumstance. On-premise of such a wrong discernment he
will positively treat his other colleagues. Consequently, bunch solidarity will come in peril. In
this way, group pioneer is required to assume a vital job in binding together its colleagues by
getting identity and view of the colleagues
3.3 Alternative ways to complete tasks and achieve team goals.
To finish the critical thinking errands and to accomplish or achieve the objectives or objectives
or targets of the group there is a need to apply measures or ways. These ways can help in
finishing the critical thinking undertakings and accomplishing the targets or objectives. The most
significant component which influences the undertakings performed by a group is the
camaraderie and correspondence among the group. A group is a gathering of individuals who are
working for a similar reason a similar way. There is a need to create camaraderie among the
representatives to produce trust, unerringness, and sentiment of belongingness among the
colleagues. Correspondence helps in the powerful progression of data among the colleagues and
creates coordination among them. Equivalent open doors should be given to the colleagues in
order to embrace moral practices and to rouse the colleagues to receive moral or reasonable
practices which make a sound and safe condition at the work environment of the association.
Every one of these ways encourages a group to grow better coordination and complete the
critical thinking task and accomplishing the goals in a superior way.
 LO4
4.1. Evaluation of tools and methods for developing solutions to problems.
There are different strategies accessible which help in creating answers for the issues and to
make decisions on the qualities, adequacy, and helpfulness. These are discussed in bellow-
Experience-based technique: this strategy helps the association in taking care of the issues
based on the experience it is having based on past circumstances. There can be different issues
which can emerge at the work environment however the device for taking care of the issue can
be produced by applying the arrangements utilized for the past circumstances.
Proactive methodology: these methodologies or devices help in investigating the circumstances
or issues which may emerge ahead of time to detail an arrangement for these issues ahead of
time
Trial and error technique: Trial and error technique is a compelling measure which helps in
the improvement of the answers for the issues. This strategy or apparatus is utilized when
different techniques are not working with individuals to tackle the issues.
4.2. Developing an appropriate strategy for resolving a particular problem.
An appropriate strategy for resolving a particular problem is being developed and discussed in
bellow-
Examination of the issues: Investigation of the issues which emerge at the working
environment helps in the distinguishing proof of the issues at the underlying dimension which
helps in limiting the effects over the presentation or nature of the administrations offered to the
clients of the administration.
Arrangement of the plans: For the reason for taking care of the issues there is a need to get
ready plans based on which further advances or stages are actualized by the associations. This
phase of the procedure helps in detailing of the answers for the issues.
Execution of the plans: in this phase of the system the plans which have been figured gets
actualized in order to tackle the issues by the arrangements arranged.
Inspecting the usage procedure: in this stage, the execution procedure of the technique is
checked on or observed which helps in the recognizable proof of the viability of the execution
procedure and the holes between the plans planned and between the real execution of the readied
plans.
Utilization of the remedial activities: In this stage, the restorative advances are taken in order
to coordinate the usage procedure with the readied plans.

4.3. Assessing the potential effect on the matter of executing the system.
This critical thinking methodology helps in tackling the issues or issues emerging amid the
execution of the exercises or amid giving the administrations to the clients of the administration.
These techniques help in bringing positive effects over the nature of the administration and
execution of the association. There are different sorts of issues which may emerge in the working
environment and the laborers or representatives need to manage the issues by applying a viable
procedure or technique. At Health and Social Care division another key obligation is to reveal
the territories which can be improved. This critical thinking business system helps in taking care
of the issues or issues in a superior way and improving the presentation of the administrations
offered to the clients of the administration. It likewise makes a sound and safe condition at the
work environment of the association which helps in keeping up the exhibition and conduct of the
specialists or representatives towards the association and towards one another. These procedures
help in getting the open doors coming before the association in a superior way.
 Conclusion
Every one of the workers in an authoritative situation is not comparative ordinarily so as their
needs. Henceforth, it the obligation of the bosses to discover the individual needs particularly if
there should arise an occurrence of the lower level staffs as they assume a crucial job towards
accomplishing economic advancement and viable yield for the association. Inspired
representatives reflect a larger amount of commitment that decides the exhibition of a firm and
its notoriety. With effective collaboration, the hierarchical objectives and goals can be
accomplished inside a least conceivable timeframe length and it additionally underpins the
decentralization strategy of the business. Elective methods for critical thinking capacities
alongside tendency towards shared objectives and the compelling time-the board just as
arrangements as per work-based issues and a lot progressively different advantages for a
definitive sort of advancement identified with the association are the results of this specific
report of Health and Social Care department which depends regarding the matter of
employability skills.