Letter of Transmittal

24th January, 2018

Abu Naser Mohammad Saif

Assistant Professor

Management Information Systems

University of Dhaka

Dear Sir,

With great pleasure, I submit this internship Proposal on Customer satisfaction on Online
banking of Exim Bank Ltd. that I have chosen to do as an important requirement of BBA
program under Department of Management Information Systems, University of Dhaka.

I expect this proposal to be informative as well as comprehensive. Working in EXIM Bank Ltd,
Elephant Road Branch was an inspiring experience for me. I feel the immense knowledge and
experience will facilitate me a lot in my future career life. With my limited knowledge I will try
me level best to prepare the report if you kindly permit me to do my internship on this topic.

Your acceptance and appreciation would surely inspire me.

Yours Sincerely,

Kamal Hossen

ID No: 09-096