Guidelines on preventive measures to contain spread of
COVID-19
Hotels
11th June 2020
1
Need for Covid Appropriate Behaviour
Every individual If infected , you may You may put You may particularly
is at risk spread infection to your family put elders in your
others in crowded places members at risk family at risk
As we progress in Unlock 1.0, to contain the spread of COVID-19 , we need to
follow Covid Appropriate Behavior at all times
Generic Preventive Measures
Use face covers/masks Spitting is strictly prohibited
Maintain adequate social
Thermal screening of all entrants
distancing and staff
Wash hands with soap/ sanitizers
(as required) Maintain 6ft distance while
queuing for entry in public places
Respiratory etiquettes
• Cover mouth & nose with tissue/
handkerchief/ flexed elbow
Staggering of visitors/patrons
• Dispose off used tissues properly
Generic Preventive Measures
Self-monitor health Immediate report illness
(Guest and staff) (To state and district helpline)
Aarogya Setu app Large gatherings/
(Recommended to Install & Use) congregation prohibited
Who are advised to stay at home?
People aged more than Children aged less than Pregnant Women Persons with comorbidities such
65 years 10 years as hypertension, diabetes, etc
Except for essential and health purposes
Hotels – Specific Measures
Mandatory sanitizer Only Separate entry Proper Crowd
Workers/Customers Specific markings with
dispensers and asymptomatic /Visitors/Staff to be and exit for sufficient distance for Management in
thermal screening staff/guests hotel & outside
allowed entry only guests, staff and queue management
provisions at allowed if wearing masks goods/supplies and social distancing the premises like
entrance parking lot
norms
Effective and Cleaning and Deep cleaning of Safe Disposal of
Air-conditioning Posters/ standees/
(Temp of 24–30OC,
frequent regular disinfection washrooms
AV media on COVID face covers/
Relative humidity of sanitation (esp. (using 1% sodium
40–70%,
preventive lavatories, drinking masks/gloves
hypochlorite of
Intake of fresh air, measures displayed and hand/foot frequently touched
Cross ventilation) at all times washing stations) surfaces)
Hotels – Specific Measures
Avoid front-line work and Restricted number of Adequate Manpower
Staff to Valet parking
take extra precaution for people in elevators
additionally operational to be deployed by
high risk employee (Face covers/ masks & gloves
(older, pregnant employees and wear hand Use of escalators with one Hotels for ensuring
for staff and disinfection of
employees with underlying gloves steering, door handles, keys) person on alternate steps social distancing norms
medical conditions)
Hand sanitizers to Contactless Guests should
Travel history, Luggage to be Guests above 60
be kept at reception medical payments for years of age to not visit
disinfected before
for guests to use condition and both check-in sending to the take extra containment
before filling forms Self declaration and check-out room precautions zone
and A&D register form to be filled
Hotels – Specific Measures
Precautions while Personal Protection Restaurants, if Gaming
handling supplies/ gear shall be made operational to follow arcade/Children
inventories/goods available by hotel detailed guidelines
play area closed
to staff for restaurants
Room service to be Communication Rooms and Staff to follow social
encouraged, instead of dine- between guests and service areas to distancing norms in the
in. Packet to be left at the in-house staff should be sanitized after kitchen and Kitchen
door. Staff for takeaway to be through intercom guest leaves/ area to be sanitized at
be screened thermally or mobile phone checks out regular intervals
Protocol for attending to suspect or confirmed case
Immediately inform nearest
medical facility or call state or
district helpline
Risk assessment and further
Provide mask/face cover action by designated public
health authority
(district RRT/treating physician)
3
Place the ill person in an
isolated room or area
2 4 Disinfection of Premises
(If person is positive)
1 5
The detailed guidelines are available at MoHFW website, states may adopt accordingly
