A detailed and complex job is being carried out on an aircraft.

It is not going to be
completed within your shift period. Describe the how the essential information will be
passed on, with particular reference to material control, material processes and
maintenance information. (July '08, September '08, January '09)

2. A licensed aircraft maintenance engineer must be able to recognise the difficulties and
hazards in his job. What is the perception of the role of the licensed aircraft maintenance
engineer and what responsibilities must he recognise in the process of carrying out his
duties? (February '08, March '08)

3. A shift leader can play an important role in maintenance. Describe the skills and
characteristics of a team leader. (March 2012)

4. An aircraft is produced with a design flaw that does not become apparent for a number of
years. Describe the failure types and error model that best suits this situation. (May 2014)

5. Define visual inspection, and describe the steps you would take to ensure an adequate
inspection (September, 2010)

6. Describe 'organisation culture' and how it may affect a maintenance engineer in carrying
out his duties. (April '09)

7. Describe how overload and underload affect individual engineer and as a team.
(November '10)

8. Describe in detail how stress in the workplace affects the engineer in performance of his
duties. in particular environmental and human factors considerations. include corrective
measures that could be employed to minimise the risks.

9. Describe Noise Induced Hearing loss. What regulation relate to Noise Induced Hearing
Loss, and what are the requirements imosed on the employer to comply with the
regulation? (October '09, January '10)

10. Describe peer pressure and how it affects the aircraft engineer in the workplace. (June
'08, July '08, October '08, February, '09)

11. Describe skill, rule and knowledge based behaviours and associated errors. (October
2014)

12. Describe the affects and causes of circadian dysrhythmia. Explain how is affects
maintenance engineer when he/she travels from one place to another (June, '10)

13. Describe the different types of human error that can occurr in aircraft maintenance.
(October, 2011)
14. Describe the importance to an aircraft engineer of currency. Also explain the roles of
the various departments within the maintenance organisation that help keep the engineer
current? (September '09)

15. Describe the types of memories that a certifying staff has in the field of maintenance
and describe the characteristics of them? (December 2014)

16. Describe what is a complex system in an aircraft and describe how this influences an
engineer's responsibility. (April '10, Nov '10)

17. Discuss the Human Factors that would have contributed to the following incident: An
aircraft is returned to service with the spoiler still in 'Maint Mode' after maintenance by the
nightshift. The aircraft departs and after control problems had to make an emergency
landing. (March, 2010)

18. Explain how your organization has implemented human factors in an effort to minimise
hazards (February 2015)

19. For a licensed engineer to perform fault finding he needs to gather information to help
his decision-making in the process of ensuring the aircraft is released to service safely.
What are these sources of information and what precautions would need to be considered
when using them? (April '08, May '08)

20. It is important that an aircraft technician can recognise the signs of fatigue. Discuss the
symptoms of fatigue you might recognise yourself and those you may notice in others.
Describe the factors that could create fatigue in your colleagues within a work environment.

21. Describe the implications with regards to human factors, of changes due to aging in
human beings

22. Name two pressures the engineer is subjected to, how they originate and how to
prevent them.

23. On a random check on mouth breath analyzer in morning shift you found that the
certifying staff alcohol limit is in red level. How would you deal in such situation as team
leader without hampering other maintenance work?

24. Organisational culture is important. What are the fundamentals of a reporting culture?

(February 2015)

25. Part of an engineer's responsibility is to make aircraft serviceable. To do this he makes

decisions based upon his perceptions. The perceptions are based upon the attention given
to detail. What are the four recognised types of attention that affects decision making?
(April '08, May '08, May '09)
26. Passenger are already boarding an aircraft. You notice that there is fluid leakage near
landing gear / wing area. What is the procedure to release the aircraft taking human factors
in account?

27. Visual inspection plays an important role in identifying deterioration and defects in an

aircraft or component. What are the factors to be considered when carrying out a visual
inspection on an aircraft component? (November '09)

28. What are the dirty dozen in human factors. Explain any four of them? (November 2010)

29. What are the factors and pressures facing a line maintenance manager when
communicating / co-ordinating with line maintenance engineers in busy ramp areas? (2016)

30. What are the human factors differences between line maintenance and hangar
maintenance? (May, '10)

31. What CAA publications relate to drug and alcohol abuse in the work place and what are
their recommendations? What effect does the consumption of alcohol have on the aircraft
maintenance engineer with regard to the performance of his/her duties? (June '09. July '09,
December '09)

32. What is involved in a good communication culture?

33. What is stress in the workplace? What human factors and environmental conditions
need to be considered? How would you counteract stress? (March '09)

34. What is the purpose of MEDA and describe generally how it is implemented? (January
'08, August '08, December '08)

35. You are a line maintenance engineer. On a busy schedule just before push-back of the
aircraft, the push-back crew informs you about spillage of some sort of fluid underneath the
aircraft. What would your actions be and what sort of pressure may impinge upon you?

36. You are a line maintenance manager. During a very busy schedule of flights there is
ongoing major maintenance being carried out on the ramp. Operation is pushing for the
availability of aircraft. During this situation what are the problems you will face and how
would you overcome them?

37. You are the certifying engineer as well as team leader of your shift. In last two years
there is has been no promotion as well as no salary increment of any employees. During
such conditions, how would you get the best output from your team?

38. You have assembled a team to carry out a complex modifications on a fleet of aircraft,
all of the same type. What individual and team factors would you consider? (November '10)