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Does Organizational Justice Matter?

Implications for
Construction Workers’ Organizational Commitment
Ying-Yi Chih, Ph.D., A.M.ASCE 1; Kohyar Kiazad, Ph.D. 2; David Cheng, Ph.D. 3;
Alessandra Capezio, Ph.D. 4; and Simon Lloyd D. Restubog, Ph.D. 5

Abstract: Despite the empirical linkage between employees’ organizational commitment and their positive work outcomes (e.g., reduced
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turnover and enhanced productivity), very little is known in the construction literature and practice about the antecedents of construction
workers’ organizational commitment. Thus, this research extends employee commitment scholarship to the construction context to
investigate the interactive effects of workers’ perceived organizational injustice and tenure on their subsequent organizational commitment,
via the mediating role of psychological strain. Longitudinal data from 179 construction workers revealed that worker’s perceived
organizational injustice increased their psychological strain, which, in turn, reduced their organizational commitment. This indirect negative
effect of organizational injustice on organizational commitment via psychological strain was found to be stronger for less-tenured workers.
Thus, to promote and maintain a committed workforce, construction organizations should ensure their organizational routines, procedures,
and supervisory practices enhance workers’ perceptions of fairness. This research contributes to the body of knowledge by identifying
processes through which workers’ organizational commitment can be eroded (or strengthened), enriching the understanding of the
social-psychological aspects of performance management. DOI: 10.1061/(ASCE)ME.1943-5479.0000490. © 2016 American Society of
Civil Engineers.
Author keywords: Construction workers; Organizational justice; Psychological strain; Organizational commitment; Labor and personnel
issues.

Introduction organizational values and goals, are more likely to stay in their
organization and exhibit high performance (Leung and Chan 2007).
Construction organizations rely heavily on labor productivity, yet, Given the strong connection between employees’ organizational
at the same time, they suffer from high levels of employee turnover commitment and performance, scholarly inquiries into the
(Chih et al. 2016). The retention of a productive and committed antecedents and outcomes of organizational commitment continue
labor force thus becomes a critical determinant of competitive to proliferate [see for example Riketta (2002) for comprehensive
advantage for construction organizations. Indeed, research has long meta-analyses]. Surprisingly, there has been a dearth of research
recognized organizational commitment—or the extent to which examining antecedents of organizational commitment in the
employees identify with and affectively attach to their employing construction literature. For example, Malone and Issa (2013)
organization (Mowday et al. 1979)—as a key driver of employee and Lingard and Lin (2004) suggested that female employees’
retention and performance. That is, committed employees, organizational commitment in Australian and U.S. construction
i.e., those who demonstrate a strong belief in and acceptance of firms is significantly affected by their ability to manage conflicting
work–life demands. Liu et al. (2007) showed that when quantity
surveyors’ perceptions of work empowerment increased, so did
1
Senior Lecturer, Research School of Management, ANU College of their organizational commitment. Chow et al. (2014) found that
Business and Economics, Australian National Univ., 26 Kingsley St., committed construction project team members are more likely to
Acton, ACT 2601, Australia (corresponding author). E-mail: ying-yi be satisfied with their job and develop a trusting relationship with
.chih@anu.edu.au other team members, resulting in reduced withdrawal behavior
2
Senior Lecturer, Dept. of Management, Monash Business School, (e.g., absenteeism and nonresponsiveness). Although findings from
Monash Univ., Sir John Monash Dr., Caulfield, VIC 3145, Australia. these studies contribute to current understanding of organizational
E-mail: kohyar.kiazad@monash.edu
3 commitment in the construction industry, they only examine a lim-
Lecturer, Research School of Management, ANU College of Business
and Economics, Australian National Univ., 26 Kingsley St., Acton, ACT ited number of antecedents, such as empowerment (Liu et al. 2007)
2601, Australia. E-mail: david.cheng@anu.edu.au and work–life balance (Lingard and Lin 2004; Malone and Issa
4 2013). However, Leung and Chan (2007) suggested that commit-
Senior Lecturer, Research School of Management, ANU College
of Business and Economics, Australian National Univ., 26 Kingsley St., ment in the construction industry can be subject to a much broader
Acton, ACT 2601, Australia. E-mail: alessandra.capezio@anu.edu.au range of influences (e.g., role conflict, role ambiguity, justice, goal
5
Professor, Research School of Management, ANU College of Business acceptance, authority, senior supportiveness, and peer influences).
and Economics, Australian National Univ., 26 Kingsley St., Acton, ACT Thus, in order to better understand the implications of organiza-
2601, Australia. E-mail: simon.restubog@anu.edu.au
tional commitment in the construction industry, it is important
Note. This manuscript was submitted on May 9, 2016; approved on July
21, 2016; published online on September 2, 2016. Discussion period open to examine other possible antecedents. Furthermore, these prior
until February 2, 2017; separate discussions must be submitted for indivi- studies focus mainly on construction professionals. Given that
dual papers. This paper is part of the Journal of Management in Engineer- different occupational groups in the construction industry display
ing, © ASCE, ISSN 0742-597X. different cultural and behavioral patterns and require different types

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of managerial attention (Loosemore and Tan 2000), extant research construction context, this research further contributes to the grow-
findings (which focus primarily on construction professionals) may ing recognition of the importance of integrating construction and
not be directly applicable to construction workers. The cross- organizational behavior research (Love et al. 2011; Maloney and
sectional research designs that were utilized in these prior studies Mcfillen 1983; Phua 2013; Wilkinson et al. 2012). On a practical
also do not permit strong inferences about causality. level, knowledge generated from this research can help construc-
To this end, this research strives to advance the understanding tion organizations develop and implement policies and practices
of organizational commitment in the construction industry by that enhance construction workers’ psychological well-being and
incorporating other occupational groups (i.e., construction subsequent organizational commitment. A more stable, committed,
workers) and address prior empirical shortcomings by employing and productive workforce would, in turn, enhance construction
a longitudinal research design to enhance generalizability of the project performance, and overall organizational efficiency and
research findings and permit stronger causal conclusions (Leung competitiveness.
and Chan 2007; Liu et al. 2007). In particular, this research In the following sections, the authors first elaborate on the re-
examines the indirect effect of organizational injustice on construc- search model and the theoretical predictions among study variables.
tion workers’ organizational commitment via the mediating role of The research methodology and results are then discussed, followed
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psychological strain. Organizational commitment generally by theoretical and practical implications.


consists of three dimensions: normative, affective, and continuance
commitment (Allen and Meyer 1990). This research focused on
affective commitment because it has been found to be more Theoretical Framework and Hypotheses
strongly associated with work-related attitudes and outcomes as
opposed to the other two dimensions (i.e., normative and contin-
Theoretical Framework: Conservation of Resources
uance commitment) (Chen and Francesco 2003). For example, in a
Theory
meta-analytic study consisting of 155 independent samples involv-
ing 50,146 employees, Meyer et al. (2002) reported that affective Conservation of resources (COR) theory is applied as an overarch-
commitment correlated more strongly to turnover and withdrawal ing theoretical framework to explain the relationships among con-
cognitions, absenteeism, job performance, and organizational struction workers’ perceived organizational injustice, tenure,
citizenship behaviors. Organizational injustice reflects employees’ psychological strain, and organizational commitment. The core
appraisals of unfair treatment (e.g., unfair distribution of outcomes, tenet of COR theory is that individuals are motivated to preserve,
unfair implementation of procedures, and unfair interpersonal treat- protect, and acquire resources in order to meet external demands
ment) in their workplace (Elovainio et al. 2001). The authors focus and accomplish goals (Hobfoll 1989, 2001). Resources can be
on organizational injustice because it has been identified as a objects, personal characteristics, conditions, or energies that are im-
critical antecedent of employees’ organizational commitment in portant to individuals (e.g., health, companionship, feeling
other workplace domains (e.g., Colquitt et al. 2001). Because valued, money; Hobfoll 2001). According to COR theory, when
organizational injustice has been linked with stress-based reactions individuals’ valued resources are threatened or lost, they may
(e.g., emotional exhaustion; Cole et al. 2010; Elovainio et al. 2001; become defensive and discontinue their resource investments to
Tepper 2001), the authors further examine the mediating role of prevent further loss, increase their resource investments to acquire
workers’ psychological strain—a state characterized by emotional more resources to offset the loss, or both (Hobfoll 1989, 2001). The
discomfort (e.g., anxiety, unhappiness, anger; Beehr and Newman COR theoretical perspective is increasingly being used in the con-
1978)—in the relationship between organizational injustice and struction literature to explain employees’ affective and behavioral
organizational commitment. Finally, because reactions to organiza- reactions to work events (e.g., Chih et al. 2016; Lingard et al.
tional injustice can vary across individuals (e.g., educational level 2010). For example, using the theoretical lens of COR theory, Chih
and equity sensitivity; Colquitt et al. 2001), not all construction et al. (2016) found that psychological contract breach (i.e., when
workers who perceive organizational injustice are likely to experi- employees believe their organization has broken promised obliga-
ence similar levels of psychological strain and subsequent dimin- tions; Rousseau 1995) is positively related to construction workers’
ished commitment. Given that employees’ organizational tenure turnover. Lingard et al. (2010) used COR theory to show that job-
has been found to moderate the relationship between organizational related resources (e.g., flexibility, control, time adequacy and
justice and commitment in prior studies (e.g., Ohana 2014), the supervisor support) can facilitate work–family balance. Since it
authors also examine the role of workers’ tenure as a boundary originated as a resource-based theory of stress (Hobfoll 2001),
condition that influences the indirect relationship between organi- COR theory has also been used extensively as an explanatory
zational injustice and organizational commitment via the mediating framework for understanding antecedents and responses to stress
role of psychological strain. The theoretical relationships among (e.g., Cole et al. 2010; Janssen et al. 2010). For example, Cole et al.
the study variables are discussed in the following sections. (2010) applied COR theory to demonstrate that employees’ percep-
While there is a plethora of studies examining organizational tions of distributive and interpersonal justice are negatively asso-
commitment in the organizational behavior and management ciated with their emotional exhaustion, which, in turn, related
literatures, less systematic attention has been given in the construc- negatively to their organizational commitment.
tion literature. As such, this research makes important theoretical Altogether, COR theory provides a viable and parsimonious
and practical contributions to construction research and practice. theoretical framework for understanding how and why psychologi-
At the theoretical level, this research expands prior limited research cal strain transmits the effects of perceived organizational injustice
on organizational commitment in the construction literature by on construction workers’ organizational commitment. Fig. 1
investigating a novel antecedent (organizational injustice), explor- illustrates the theoretical model proposed in this study. In sum,
atory mechanism (psychological strain), and boundary condition it suggests that construction workers’ perceptions of organizational
(organizational tenure), which together broaden and deepen injustice will have a direct impact on their psychological strain and
understanding of precursors and processes related to construction commitment to the organization. Workers’ psychological strain will
workers’ organizational commitment. Moreover, by conducting re- also mediate the relationship between their perceived organiza-
search on organizational injustice and psychological strain in the tional injustice and organizational commitment. This relationship

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Org. Tenure psychological strain (Hobfoll 2001). Thus, is the following
(T1) hypothesis is proposed:
H1: Organizational injustice is positively related to
construction workers’ psychological strain.
Psychological Org.
Org. Injustice
Strain Commitment
(T1) Organizational Injustice and Organizational
(T1) (T2)
Commitment
Organizational commitment is the extent to which an employee
Fig. 1. Theoretical model (T1 and T2 indicate that data for the con- identifies with and is involved in a particular organization
struct were collected at Time 1 and Time 2, respectively) (Mowday et al. 1979). Committed employees are willing and able
to go beyond the minimum requirements of their duties and devote
more of their personal resources (e.g., time, energy, and work
effort) to the organization (Wright and Hobfoll 2004). Construction
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will then be moderated by workers’ organizational tenure. The workers represent a unique workforce as they are hired on a
sections that follow further elaborate on these proposed theoretical temporary basis yet their commitment and performance can have
relationships among study variables. a determining role in the successful delivery of project outputs and
organizational effectiveness (Wilkinson et al. 2012). Unfortunately,
even though prior literature has emphasized the need to understand
Organizational Injustice and Psychological Strain the antecedents and consequences of organizational commitment
among temporary employees in different contexts, very little and
The concept of organizational justice is a multidimensional
inconclusive evidence has been found on the subject (De Cuyper
construct capturing employees’ perceptions of fairness at work
et al. 2008).
(Moorman 1991). It generally encompasses three dimensions: dis-
In this research, based on COR theory, it is suggested that
tributive, procedural, and interactional justice. Distributive justice
organizational injustice will weaken workers’ commitment to their
refers to employees’ perceived fairness of outcomes, such as pay
employing organizations. This is because, as argued earlier,
and promotion decisions (Cohen-Charash and Spector 2001);
organizational injustice deprives individuals of important resources
procedural justice refers to the perceived fairness of the process
(e.g., valuable rewards, bias-free procedures, and respectful
by which these outcomes are determined (Lind and Tyler 1988); treatment), and such resource loss (or threat of loss) would lead
finally, interactional justice reflects employees’ perceived quality workers to become more protective over their remaining resources
of interpersonal treatment they receive as procedures are enacted and selective in how they invest those resources, especially since
(e.g., politeness and respect from superiors; Bies and Moag they will be increasingly skeptical about the likely return on their
1986). Given their interrelated nature, organizational justice has future investments in the organization (Halbesleben et al. 2014;
been treated as an overall aggregate of these three dimensions Hobfoll 2001). Thus, one way such resource conservation can
(Colquitt et al. 2001). Thus, in this study, organizational injustice manifest itself is via reduced commitment to the organization (Cole
refers to employees’ perceptions of violations of the aforemen- et al. 2010). In particular, organizational injustice may encourage
tioned distributive, procedural, and/or interactional justice, by workers to be more protective over their remaining resources, by
the organization or its representatives (e.g., managers). reducing their emotional attachment to and/or level of involvement
Prior research (e.g., Elovainio et al. 2001; Tepper 2001) has in their employing organizations. Indeed, empirical findings con-
demonstrated the link between organizational injustice and a num- sistently show that organizational injustice is negatively associated
ber of stress-related outcomes, including psychological strain, with employees’ organizational commitment (Cole et al. 2010;
which is characterized by anxiety, unhappiness, anger, and irritabil- Wright and Hobfoll 2004). Thus, the following hypothesis is
ity (Beehr and Newman 1978). This effect is more pronounced proposed:
among temporary employees in an organization as they are more H2: Organizational injustice is negatively related to construc-
likely to perceive an imbalance between their efforts and rewards tion workers’ organizational commitment.
(i.e., unfairness) (De Cuyper et al. 2008). Such a sense of depriva-
tion may then generate more unfavorable psychological outcomes
(e.g., psychological strain) (De Cuyper et al. 2008). Following this Mediating Role of Psychological Strain
logic, construction workers, as temporary (i.e., project-based) As described earlier, based on COR theory, organizational injustice
employees of a construction organization, who experience organi- may be a source of psychological strain (Cole et al. 2010; Judge
zational injustice are likely to feel psychological strain. This theo- and Colquitt 2004) and reduced organizational commitment
retical relationship can be explained by COR theory. Specifically, (Cohen-Charash and Spector 2001 for a meta-analysis). Because
given that organizational injustice reflects the perceived lack of fair- resource loss is distressing and is likely to motivate individuals
ness in outputs, processes, and treatment at work, it may also be to distance themselves from the source of loss, COR theory sug-
viewed as a contextual source of resource threat (or loss) for gests that psychological strain may serve as the psychological
workers. For example, distributive injustice can deprive or threaten mechanism linking organizational injustice with reduced organiza-
valued material resources (i.e., “adequate income” in Hobfoll 2001, tional commitment (Halbesleben and Bowler 2007). Specifically,
p. 342). Procedural injustice can threaten workers’ perceived when an organization fails to treat its workers fairly, this may
control, power, or predictability in the work environment threaten individuals’ resources or result in their actual loss (Cole
(i.e., “feeling that my future success depends on me” in Hobfoll et al. 2010). Workers who perceive unfair treatment from their
2001, p. 342), while interpersonal injustice may signal that the organization (i.e., organizational injustice) may need to invest other
worker is not valued or respected (i.e., “understanding from my psychological resources (e.g., energy and emotion) to cope with
employer/boss” in Hobfoll 2001, p. 342). According to COR, such such unfair treatment, leading to depletion of their socio-emotional
resource losses are distressing and are likely to be a source of resources and subsequent psychological strain (Cole et al. 2010).

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Resource-depleted workers may, in turn, “adopt a defensive posture work performance. By contrast, according to COR theory, those
to conserve their resources” (Hobfoll 2001, p. 356), or may who lack resources are more vulnerable to resource loss following
psychologically disengage from their organization as a means to initial loss (Hobfoll 2001). Thus, less tenured workers, who lack
safeguard their remaining resources (or avoid further loss) the personal resources to cope as effectively with their emotions,
(Campbell et al. 2013). Indeed, as articulated by Campbell et al. may be more vulnerable to experiencing psychological strain as a
(2013) in the context of COR, “one way exhausted employees response to organizational injustice.
try to preserve remaining resources is by withdrawing psychologi- Taken together, organizational injustice is expected to relate to
cally (i.e., decreased commitment to the organization)” (p. 766). In higher levels of psychological strain among construction workers
other words, based on the resource conservation tenet of COR, with less organizational tenure. Given the previous proposition that
psychologically-strained construction workers may refrain from psychological strain mediates the relationship between organiza-
further investing resources (e.g., emotion and effort) into their tional injustice and organizational commitment, this pattern of
employing organizations, leading them to maintain only the bare reasoning produces a moderated mediation framework, such that
minimum level of commitment. The effect of this withdrawal is psychological strain is expected to transmit the negative effects
particularly profound for the construction industry given its of organizational injustice onto organizational commitment more
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labor-intensive nature. Workers’ reduced commitment and perfor- strongly when organizational tenure is low. Thus, the following
mance can directly and negatively impact project outcome and hypothesis is proposed:
ultimately organizational competitiveness (Wilkinson et al. H4: The conditional indirect effect of organizational injustice
2012). Prior empirical findings support this line of reasoning, in predicting construction workers’ organizational commitment via
showing that employees experiencing organizational injustice tend psychological strain will be stronger when the organizational tenure
to report higher levels of emotional exhaustion and demonstrate is low as opposed to high.
more withdrawal attitudes and behaviors (Campbell et al. 2013;
Cohen-Charash and Spector 2001; Cole et al. 2010). Thus, the
following hypothesis is proposed: Research Methodology
H3: Organizational injustice is indirectly and negatively
related to construction workers’ organizational commitment via
psychological strain. Sample and Procedure
A quantitative questionnaire survey was conducted within the con-
struction industry in the Philippines to test the proposed hypothe-
Moderating Effect of Organizational Tenure ses. Surveys were distributed to construction workers in three
Although organizational injustice can be a source of resource loss satellite offices of a large construction organization in the Philip-
for construction workers, not all workers will experience and pines. A convenience sampling approach was used because of its
respond to loss in the same way. According to COR theory, indi- convenience and practicality. This approach not only gives access
viduals who are endowed with existing resources are less suscep- to a wider survey population, but it also allows the questions arising
tible to the detrimental effects of loss (Hobfoll 1989). For example, from the survey to be addressed on the spot (Cavana et al. 2001). In
personal resources (e.g., self-esteem and experience) are found order to enhance statistical power, data obtained from the three sat-
to buffer the negative impact of resource loss on employees ellite offices were combined to test the hypothesized predictions.
(Halbesleben et al. 2014). Following this logic, construction The surveys were administrated over two time periods (separated
workers’ organizational tenure can be conceptualized as a personal by 6 months) to test the predicted relationships. The 6-month time
resource (Hobfoll 1989), particularly as more-tenured workers are lag was selected as it would provide ample opportunity for
likely to acquire greater amounts of social (e.g., social capital) and participants’ perceptions of organizational injustice to have an
psychological (e.g., knowledge, experience, and mastery) resources impact on their commitment, via their psychological strain. This
(Ng and Feldman 2010), which can be leveraged to buffer the ef- time separation is also consistent with prior longitudinal studies
fects of resource loss (Hobfoll 2001). In other words, organiza- on organizational commitment (e.g., Allen and Meyer 1990;
tional tenure is expected to moderate the relationship between Vandenberghe et al. 2004). At Time 1, a survey kit including a
organizational injustice and psychological strain. Specifically, be- cover letter describing the research purpose and a self-report
cause organizational tenure is a measure of time spent in the questionnaire were sent to construction workers. This Time 1 sur-
employing organization, it can be an indicator of firm-specific vey included measures of perceived organizational injustice,
human capital (Crook et al. 2011). Construction workers with psychological strain, and demographic characteristics. Out of the
longer tenure have greater access to organizational resources and 269 construction workers initially surveyed, 191 completed sur-
have accumulated more job-relevant knowledge and skills as well veys were returned, yielding a response rate of 71%. At Time 2,
as stronger interpersonal relationships with their colleagues (Ng 6 months after the completion of Time 1 administration, a fol-
and Feldman 2010). Such job-related human capital and social low-up survey was administered to the 191 construction workers.
support then become part of the worker’s pool of personal and so- Out of those, 179 surveys were collected, yielding a response rate
cial resources (Halbesleben et al. 2014). Such resources are critical of 93.72%. The surveys received at both measurement periods were
in the construction industry given the complex and dynamic nature matched by participants’ unique identity codes. The two waves of
of the construction tasks. Thus, when experiencing resource loss as data collection resulted in a final sample of 179 participants. This
a result of organizational injustice, more-tenured workers may longitudinal research design is superior to a cross-sectional design
suffer less psychological strain given their greater job-related ex- in that it enhances the generalizability of the research findings and
perience, social support, and person–organization fit—all of which permits stronger causal conclusions from the empirical linkages
have been shown to increase with tenure (Ng and Feldman 2010; (Leung and Chan 2007; Liu et al. 2007).
Ostroff and Rothausen 1997) and to buffer against work-related The majority of the participants were male (94.41%) and the
resource loss (Hunter and Thatcher 2007; Kiazad et al. 2014). average age was 33 years. All participants indicated that they
Indeed, Hunter and Thatcher (2007) found that more experienced had completed high school, representing low educational
(tenured) employees were more likely to channel stress into better semiskilled workers. Participants’ tenure was classified into tenure

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bands, consisting of less than 1 year (14.5%), 1–5 years (42.5%), value of 0.08 or less is indicative of adequate fit (Jaccard and Wan
6–10 years (21.2%), 11–15 years (19.6%), and 16–20 years (2.2%). 1996). The results of the CFA analysis revealed a good fit to
the data: χ2 ¼ 109.17, χ2 =df ¼ 2.14, CFI ¼ 0.98, TLI ¼ 0.92,
GFI ¼ 0.92, NFI ¼ 0.96, and RMSEA ¼ 0.08. The standardized
Measures estimates of distributive injustice, procedural injustice, and interac-
Unless otherwise specified, all items, except demographic tional injustice were 0.79, 0.81, and 0.59, respectively. Standard-
variables, were measured on a 5–point Likert scale (1 = “strongly ized estimates for the distributive injustice items ranged from
disagree” to 5 = “strongly agree”). The questionnaire was originally 0.92 to 0.97. Standardized estimates for the procedural injustice
prepared in English and then back-translated into Filipino to ensure items ranged from 0.82 to 0.93. Standardized estimates for the
readability (Brislin 1980). interactional injustice items ranged from 0.86 to 0.96. Altogether,
Organizational injustice (α ¼ 0.94) consists of three these results suggest that the three factors contributed to an overall
dimensions: distributive, procedural, and interactional injustice. organizational injustice construct. Psychological strain (α ¼ 0.86)
These dimensions were measured using the organizational justice was measured by five items developed by Maslach and Jackson
scales developed by Moorman (1991). In line with previous organi- (1986). Organizational commitment (α ¼ 0.88) was measured us-
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zational justice research (e.g., Rafferty et al. 2010), the items across ing four items from the affective commitment dimension of Allen
the three dimensions were reverse-coded and combined to operate and Meyer’s (1990) scale, which measures the emotional response
as an overall measure of organizational injustice. A second-order and orientation that links an individual to the organization.
confirmatory factor analysis (CFA), which involved the evaluation Completed measurement items used in this research are listed in
of the relationship between the three first-order factors (i.e., dis- Table 1.
tributive injustice, procedural injustice, and interactional injustice) In this research, construction workers’ gender and age were con-
and a second-order factor (organizational injustice), was conducted trolled in the analysis. Gender was controlled because men and
to validate the factor structure of the organizational injustice con- women tend to have different perceptions on organizational
struct. Specifically, following Bollen’s (1989) prescription, several injustice (Lee et al. 2000). Age was controlled because it may
fit statistics were examined, including the chi-square test, normed- be confounded with organizational tenure (Onukwube 2012).
fit index (NFI), goodness-of-fit index (GFI), comparative-fit index
(CFI), Tucker-Lewis coefficient index (TLI), and root-mean square
Data Analysis
error of approximation (RMSEA). Values for the TLI, CFI, NFI,
and GFI can range from 0 to 1.00, with values close to 1.00 being In this research, Hayes’ PROCESS macro (Hayes 2012) for SPSS
indicative of good fit (Hu and Bentler 1995). Finally, an RMSEA was used to test the proposed indirect and conditional indirect effect

Table 1. Measurement Items Used


Construct Items used
Independent variable: Organizational injustice Listed here are the scales developed by Moorman (1991) to measure
(measured at Time 1) different dimensions of organizational justice. They are reverse-coded
and combined to operate as an overall measure of organizational injustice.
Distributive justice
• I am fairly rewarded considering my responsibilities.
• I am fairly rewarded for the amount of effort I put forth in my job.
• I am fairly rewarded for the work I have done well.
• I am fairly rewarded for the stresses of my job.
Procedural justice
• This organization’s procedures generate standards so that decisions
could be made with consistency.
• This organization’s procedures hear the concerns of all those affected by the decision.
• This organization’s procedures provide useful feedback regarding the
decision and its implementation.
• This organization’s procedures allow for requests for clarification or
additional information about decisions.
Interactional justice
• My immediate supervisor considers my viewpoint about work and work conditions.
• My immediate supervisor treats me with kindness and consideration.
• My immediate supervisor shows concern for my rights as an employee.
• My supervisor takes steps to deal with me in a fruitful manner.
Mediator variable: Psychological strain • I feel emotionally drained from my work.
(measured at Time 1) • I feel used up at the end of the work day.
• I feel I am working too hard on my job.
• I feel I am at the end of my rope.
• I feel burned out from my work.
• Working with people all day is really a strain for me.
First-stage moderator: Organizational tenure • How long you have been working in the current organization?
(measured at Time 1)
Dependent variable: Organizational commitment • I feel “emotionally attached” to this organization.
(measured at Time 2) • This organization has a great deal of personal meaning for me.
• I feel like “part of the family” in this organization.
• I feel a strong sense of belongingness in this organization.

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hypotheses. This approach was used because it does not rely on the Organizational Injustice and Organizational
assumption in Baron and Kenny’s (1986) causal-steps approach Commitment
that the total and indirect effects are normally distributed (Preacher H2 predicted that organizational injustice would be negatively
and Hayes 2004). It also incorporates the bootstrapping technique related to construction workers’ organizational commitment.
that is recommended by many methodology scholars (e.g., Anvuur Results revealed that organizational injustice was significantly neg-
et al. 2012; Hayes 2013; Zhao et al. 2010). Bootstrapping is a re- atively related to construction workers’ commitment toward their
sampling method that involves sampling from the original dataset organization (b ¼ −0.23 and 95% CI: −0.34 to −0.11). This result
thousands of times (with replacement) to estimate an indirect effect suggests that construction workers who perceived their organiza-
of the independent variable on the dependent variable via mediator tion to be unjust reported lower levels of organizational commit-
variables. It can also be used to estimate conditional indirect effects ment. H2 was supported.
at high and low levels of moderating variables. Bootstrapping has
been considered as an effective method to reduce Type 1 errors and
Organizational Injustice, Psychological Strain, and
increase statistical power (Mackinnon et al. 2004). Specifically,
Organizational Commitment
Hayes’ PROCESS macro (Hayes 2012) was used to calculate re-
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gression coefficients and generate 95% confidence intervals for H3 predicted that organizational injustice would be indirectly
the indirect effects. If the confidence intervals do not include zero, and negatively related to construction workers’ organizational com-
then the indirect effects are considered significant. In running the mitment via psychological strain. Results found that the indirect
analysis, organizational injustice was entered as the independent effects of organizational injustice on organizational commitment
variable, organizational commitment as the dependent variable, via psychological strain is negative and significant (indirect
and psychological strain as the meditator using Model 4 of Hayes’ effect ¼ −0.10 and 95% CI: −0.20 to −0.04). This result suggests
PROCESS macro (Hayes 2012) and 5,000 bootstrap resamples. To that construction workers who felt that their organization was
examine the conditional indirect relationships among organiza- unjust reported higher levels of psychological strain, which, in turn,
tional injustice, psychological strain, and organizational commit- resulted in lower levels of organizational commitment. H3 was
ment at high and low levels of organizational tenure (first stage supported.
moderation), Model 7 of Hayes’ PROCESS macro (Hayes 2012)
was used to test for moderated mediation. This approach enabled Conditional Indirect Effects
implementation of bootstrapping methods and the significance of H4 proposed that tenure moderates the indirect relationships between
the conditional indirect effects to be probed at different values of organizational injustice and organizational commitment, via psycho-
the relevant moderator. logical strain. Model 7 of Hayes’ PROCESS macro (Hayes 2012)
was used to calculate the conditional indirect effects at various levels
of the moderator (i.e., high and low levels of employees’ organiza-
Results tional tenure). As shown in Table 3, the conditional indirect effects of
organizational injustice on organizational commitment via psycho-
The means, standard deviations, and bivariate correlations among logical strain was significant for construction workers who had
study variables are reported in Table 2. All correlations were in the low levels of organizational tenure (indirect effect ¼ −0.11 and
predicted direction. 95% CI: −0.22 to −0.04) but not for construction workers with high
levels of organizational tenure (indirect effect ¼ −0.01, 95% CI:
−0.07 to 0.03). These results suggest that, in perceiving organiza-
Organizational Injustice and Psychological Strain
tional injustice, workers with lower rather than higher organizational
As discussed in the “Data Analysis” section, the predicted relation- tenure are more likely to experience higher levels of psychological
ships were tested using Hayes’ PROCESS macro (Hayes 2012) strain. These effects were carried over to predict lower levels of
with 5,000 bootstrap resamples controlling for gender. H1 organizational commitment. H4 was supported.
predicted that organizational injustice would be positively related
to construction workers’ psychological strain. Results found that
organizational injustice was positively related to construction Discussion
workers’ psychological strain (b ¼ 0.33 and 95% CI: 0.21 to 0.45).
Building and maintaining a committed workforce is critical to the
This result suggests that construction workers who perceived their
competitive advantage of construction organizations. Drawing on
organization to be unfair reported higher levels of psychological
COR theory, this study examined the interactive effects of construc-
strain. H1 was supported.
tion workers’ perceptions of organizational injustice and tenure on

Table 2. Means, Standard Deviations, and Bivariate Correlations for Variables


Variable Mean SD 1 2 3 4 5 6
Gender 0.94 0.23 — — — — — —
Age 0.33 7.93 0.20a — — — — —
Tenure 2.53 1.03 0.22a 0.92b — — — —
Organizational injustice 3.83 1.02 −0.18c −0.24a −0.23a (0.94) — —
Psychological strain 2.44 0.91 −0.37b −0.57b −0.54b 0.37b (0.86) —
Organizational commitment 4.71 0.85 0.18c 0.42b 0.35b −0.39b −0.42b (0.88)
Note: N ¼ 179; SD = standard deviations.
a
p < 0.01.
b
p < 0.001.
c
p < 0.05.

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Table 3. Conditional Indirect Effects Thus, it is critical for construction organizations to proactively
Organizational manage construction workers’ commitment to get “more than they
commitment paid for” (Deckop et al. 1999, p. 420) from this temporary
workforce. Given the limited empirical research on organizational
95% confidence
Variables and steps b intervals commitment among temporary employees (De Cuyper et al. 2008),
this research further broadens and enriches understanding of the
Indirect effects −0.10 −0.20 to −0.04 interactive effects of organizational injustice, psychological strain,
Conditional indirect effects −0.11 −0.22 to −0.04
and organizational tenure on temporary workers’ (i.e., construction
for construction workers with
low levels of tenure
workers) organizational commitment.
Conditional indirect effects −0.01 −0.07 to 0.03
construction workers with high
levels of tenure Practical Recommendations
Note: N ¼ 179.
Overall, findings from this study suggest that construction workers’
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injustice perceptions can have important negative affective


consequences. In particular, workers who perceive organizational
their psychological strain and subsequent organizational commit- injustice can experience psychological strain, which can translate
ment. As predicted, it was found that that organizational injustice into reduced commitment to the organization. Such diminished
had a direct positive effect on workers’ psychological strain (H1), psychological well-being and organizational commitment has
and a direct negative effect on organizational commitment (H2). long been associated with counterproductive work behaviors
This suggests that construction workers who experience unfairness (e.g., absenteeism) and performance (Wright and Hobfoll 2004).
tend to experience more negative emotions (e.g., anxiety and/or Thus, in order to build and maintain a committed and productive
anger) and display withdrawal attitudes (i.e., reduced commitment labor force, it is critical for construction organizations to
to their organizations). The results further support the role of proactively cultivate fair organizational practices and manage con-
psychological strain as a mediator in the relationship between struction workers’ felt-fairness and psychological well-being.
organizational injustice and commitment (H3). In other words, Organizational justice research (e.g., Cohen-Charash and
construction workers’ perceptions of unfairness may precipitate Spector 2001; Colquitt et al. 2001; Cole et al. 2010) suggests that
psychological strain, which, in turn, can trigger psychological employees appraise the level of fairness in their workplace via three
detachment from the organization. These findings are in line with interrelated considerations: fairness of outcomes (distributive
the assumptions of COR theory; namely, initial resource loss justice), outcome allocation processes (procedural justice), and
(i.e., organizational injustice) incites further resource loss interpersonal transactions (interactional justice). As such, construc-
(i.e., psychological strain), which translates into resource tion organizations are advised to incorporate all three sources of
conservation behavior (i.e., reduced organizational commitment). justice evaluations into their human resource practices. Specifically,
The findings further suggest that the negative indirect effect of distributive and procedural justice considerations can be integrated
organizational injustice on organizational commitment, via psycho- into construction workers’ performance management. For example,
logical strain, was weaker for more-tenured rather than less-tenured construction organizations should establish a reliable and valid per-
construction workers (H4). More specifically, more-tenured work- formance system where workers’ performance and quality are
ers were found to report lower levels of psychological strain in re- evaluated based on evidence and agreed-upon criteria, so that po-
sponse to organizational injustice, culminating in a weaker negative tential error and bias (e.g., deliberate harshness) in supervisory rat-
indirect effect of organizational injustice on their organizational ings of performance can be minimized (Cropanzano et al. 2007).
commitment. This is because more-tenured construction workers’ Given that perceived distributive injustice or inequity arises when
personal resources accumulated during their time in the employing employees perceive they are being underrewarded at both absolute
organization (i.e., job-specific or firm-specific human capital, or and relative levels, an evidence-based performance assessment
knowledge of the organization) can be leveraged to buffer this chain system can ensure that construction workers are compensated
of negative effects, which is in line with COR theory’s premise that and rewarded appropriately. In this regard, it may be helpful for
individuals who are endowed with existing resources are less construction organizations to have simple allocative rules, such
susceptible to the detrimental effects of loss (Hobfoll 1989). as to each in accordance with contributions (Cropanzano et al.
These findings are consistent with prior management and 2007). Given that employee voice, defined as the expression of con-
organizational behavior literature suggesting that employees’ per- cerns, opinions, or suggestions about work-related issues, has long
ceptions of organizational injustice are associated with increased been considered an effective way to promote perceived fairness
stress (e.g., Elovainio et al. 2001; Tepper 2001) and withdrawal (Korsgaard et al. 1995), construction organizations should establish
(e.g., Cohen-Charash and Spector 2001). However, this study’s mechanisms for construction workers to express their ideas or
focus on construction workers offers a unique perspective to ad- grievances with regards to outcomes and decision-making proc-
vance the organizational justice and commitment research among esses. In this way, construction workers may feel they have re-
temporary workers in construction. Specifically, due to unpredict- course to share concerns or information relevant to decisions
able or irregular workflow (e.g., the uncertainty involved in that impact them, which could further enhance their perceptions
securing new projects) in the construction industry, construction of fairness (Korsgaard et al. 1995). Given that construction workers
workers are often employed on a temporary (i.e., project) basis. often interact closely with their supervisors (Brunetto et al. 2014;
This temporary nature of their employment relationship can make Lee et al. 2005), the treatment they receive from their supervisors
them more sensitive to organizational injustice (De Cuyper et al. can directly affect their perceptions of interactional justice
2008), leading to negative psychological outcomes and diminished (Cropanzano et al. 2007). As such, construction organizations
organizational commitment. This, in turn, can negatively affect should invest in the training and development of supervisors’ lead-
project performance and organizational competitiveness given ership capabilities so they can enact organizational policies in ways
the industry’s heavy reliance on labor (Wilkinson et al. 2012). that promote overall fairness. It may also be worthwhile to integrate

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organizational justice principles into supervisors’ key performance 2007; De Cuyper et al. 2008), this research focuses on the effects of
indicators (KPIs) to further build responsibility and accountability temporary (i.e., project-based) construction workers’ perceived
for fair treatment of subordinates. Construction organizations organizational injustice on their psychological well-being and com-
may also benefit from having a code of conduct that elevates mitment. Future research may extend this line of work to include
the importance of respect, dignity, and courtesy. This can help es- permanent full-time employees (e.g., professional and/or technical
tablish norms of conduct particularly with regard to interpersonal staff) in the construction industry. A comparative study on the
justice (Cropanzano et al. 2007). Finally, construction organiza- organizational commitment of permanent full-time and temporary
tions are also advised to establish programs, such as employee workers may also allow construction organizations to develop cus-
assistance programs and workplace counseling (Lassiter 1995; tomized managerial strategies for these two distinctive groups
Afifi 1991), to safeguard construction workers’ psychological (Felfe et al. 2008). Finally, as workers’ employment relationships
well-being in cases of organizational injustice. This is particularly with the construction organizations may be mediated by different
important for less-tenured construction workers who may be more parties (e.g., subcontractors and unions), it may be interesting to
vulnerable to psychological strain when exposed to organizational explore the antecedents and outcomes of workers’ various forms
injustice. and levels of commitment to them (Connelly et al. 2007).
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Conclusions
Limitations and Future Research
Given the construction industry’s labor-intensive nature, organiza-
Although this research advances understanding of the antecedents
tions that can secure and maintain a committed workforce will have
and processes related to construction workers’ organizational
a stronger competitive advantage. This is because committed
commitment, some limitations should be acknowledged. First,
workers are more likely to stay with their organization (Wright
the proposed theoretical model tested only a small set of anteced-
and Hobfoll 2004) and thus reduce turnover costs and ensure
ents of construction workers’ organizational commitment; namely,
the accumulation of industry expertise within an organization.
organizational injustice and psychological strain. It is acknowl-
Committed workers are also willing to exert additional effort to-
edged that various other factors can also influence employees’
ward work tasks (Wright and Hobfoll 2004), which can directly
commitment in the construction industry, such as their role-related
enhance productivity. However, the role of organizational
characteristics (e.g., role ambiguity and role conflict) and the extent
commitment has received little systematic attention in the construc-
to which they agree with project or organizational goals (Leung and
tion literature. Addressing this shortcoming, this research investi-
Chan 2007). In addition, organizational commitment consists of the
gated relationships among organizational injustice, psychological
dimensions of affective, normative, and continuance commitment
strain, and organizational tenure in predicting organizational
(Allen and Meyer 1990). This research focused on only affective
commitment among construction workers. The research findings
commitment, given its relatively stronger relationships with
contribute to a better understanding of organizational commitment
employees’ workplace attitudes and performance (Chen and
in the construction industry (Leung and Chan 2007; Liu et al.
Francesco 2003; Meyer et al. 2002). Future research may further
2007), and offer novel practical strategies focused on enhancing
explore how different antecedents affect construction workers’ vari- construction workers’ commitment. By building upon an increas-
ous forms of organizational commitment. Second, this research, ingly important organizational theory (e.g., COR theory), this re-
along with other prior studies in the construction literature, focused search also answers calls for more interdisciplinary approaches to
on the antecedents of organizational commitment. Future research addressing long prevailing issues in the construction industry (Love
may extend this line of work to investigate the effects of et al. 2011; Phua 2013; Maloney and Mcfillen 1983; Wilkinson
organizational commitment on individual-level (e.g., absenteeism et al. 2012).
and productivity), team/project-level (e.g., team coherence and
project performance), and organizational-level outcomes. This line
of research will add to the increasing number of interdisciplinary Acknowledgments
studies that draw from both management and organizational
behavior literatures to address long prevailing problems facing It is acknowledged that the first and second authors contributed
the construction industry (Love et al. 2011; Maloney and Mcfillen equally to this work.
1983; Wilkinson et al. 2012). Third, this research is based on em-
pirical data collected at two time points from construction workers
in the Philippines. Although this longitudinal research design al- References
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