Topic: double loop learning

What is organizational learning? It is the process of detecting and correcting

errors in organizations. There are two different types of organizational learning.
1. Single-loop learning, is error correction by following the rules and operating
norms when solving a problem. -> 1. Scan environment, 2. Compare to
operating norms, and 3. Appropriate action.
Ex. The thermos at:
It only operates by following these rules:
It detects that the specific room is warm,
So it turns down the temperature or
It detects the room is too cold so it turns
Up the temperature.

But what if? You were to question the operating norms. Now it is double-
loop learning.-> 1. Scan environment, 2. Compare to operating norms,
questioning operating norms, 3. Appropriate action.
(2)Questioning the operating norms.
2. Double-loop learning, is error correction by changing and critically
questioning the rules and operating norms when solving problems. This
learning involves more thinking outside the box. Creativity is a must when
questioning and thinking outside the operating norms.
- allows us to question which situation is the best to reach our end goal.