The evolution of organisation theory can be divided into three
broad classifications as follows:
1. Classical Organisation Theory:
The classical theory represents the traditionally accepted views about organisations i.e. organisation was viewed as machine and human beings as components of that machine. The classical theory is the beginning of the systematic study of the organisations.
The classical theorists concentrated on organisation structure
for the achievement of organisational goals, thus, focusing on input-output mediators and giving less or no attention to facilitating and constraining factors in the external environment. Many of the classical concepts and principles hold good even today. The writers in this thought have dwelt on human behaviour only in rudimentary manner. The classical theory can be identified into three streams of thoughts.
These are: (i) Scientific Management introduced by F.W. Taylor
(ii) Administrative or Process management introduced by
Henry Fayol and
(iii) Bureaucratic model introduced by Max Weber.
The scientific management group was mainly concerned with the tasks to be performed at the operative levels. Henry Fayol studied for the first time the principles and functions of management. Max Weber introduced bureaucracy as a form of rational organisation.
2. Neo-Classical Organisation Theory:
The classical theory of organisation focused its main attention on physiological and mechanical variables of organisational functioning. The testing of these variables does not show positive results. The Neo-classical writers tried to remove the deficiencies of the classical school.
This theory consists of two schools of thought viz:
(i) Human Relations propounded by Elton Mayo and Roethlisberger
(ii) Behavioural Science Approach introduced by A. Maslow,
D. McGregor, F. Herzberg and V. Vroom.
The Hawthorne studies conducted by Elton Mayo and
associates discovered that real cause of human behaviour was somewhat more than mere physiological variables. These studies revealed the importance of social and psychological factors in determining workers’ productivity and satisfaction. The pioneers of Behavioural Approach reasoned that in as much as managing involves getting things done with and through people the study of management must be cantered around people and their inter-personal relations. The advocates of this theory concentrated on motivation, individual drives, group relations, leadership, group dynamics and so forth.
3. Modern Organisation Theory:
Modern organisation theory is of recent origin, having developed in early 1960s. This theory has tried to overcome the drawbacks of earlier theories.
They theory may be understood in two approaches:
(i) Systems Approach and
(ii) Contingency Approach.
The systems approach studies the organisation in its totality.
The mutually dependent variables are properly analysed. Both internal and external variables are studied in analysing the nature of organisation. The contingency approach suggests that there is no best way to handle all the management problems and there is no organisational structure to suit all the situations. A structure will be suitable only if it is trailer made for an enterprise. This approach suggests that needs, requirements, situations of a concern should be considered while designing an organisational structure. The influence of both internal and external factors should be considered in this context.