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RICS official definition

This competency must be achieved at least to Level 1.

At Level 1
Demonstrate an understanding of the principles and processes that deliver accessible and
inclusive environments, recognising the diversity of user needs and the requirement to put
people (of all ages and abilities) at the heart of the process. In doing so, have regard to the
legal, economic, sustainable and social case for making inclusion the norm not the exception.

At Level 2
Provide evidence of practical application of the principles and processes that deliver
accessible and inclusive environments.

At Level 3
Provide evidence of reasoned advice given to clients and others of the principles and
processes that deliver accessible and inclusive environments.

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Practical guidance

You should understand how to recognise and accommodate differences in the way people use
land and buildings and to facilitate dignified, equal and intuitive use by everyone. Creating
inclusive environments welcomes diverse user needs.

You should ensure you are familiar with the related legal requirements in planning, building
regulations, health and safety as well as best practice technical standards.

You should also be aware of the RICS diversity and inclusion strategy, the RICS ?Diversity
Matters? newsletter and the RICS inclusive employer quality mark and the Building Inclusivity
report.

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Taking the Design Council?s short free online course on Inclusive Design, which is focused
on built environment professionals and developed in partnership with RICS and a number of
other professional bodies, will help develop your awareness for this competency.

Testing areas of knowledge

Think about:

- What are inclusive environments?

- Why are inclusive environments important?
- What legislation or regulations relate to inclusive environments?

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