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In D. E. Carlston (Ed.). (2013).

The Oxford handbook of social cognition


(pp. 282-312). New York, NY: Oxford University Press.

C H A P T E R

14 Dual Process Theories

Bertram Gawronski and Laura A. Creighton

Abstract

Dual process theories divide the realm of mental processes into two general categories depending on
whether they operate automatically or in a controlled fashion. This chapter provides an overview of
dual process theories in social psychology, focusing on their historical and conceptual developments.
Identifying three general categories of dual process theories, the chapter distinguishes between
domain-specific theories that focus on particular phenomena, generalized dual process theories
that identify domain-independent principles underlying various kinds of phenomena, and formalized
dual process theories that quantify the joint contributions of automatic and controlled processes to
responses within a single task. The chapter also discusses critical arguments against each type of dual
process theorizing, which are integrated in a general outlook on future directions.
Key Words: attitudes, attribution, automaticity, control, dual process theories, impression
formation, persuasion, prejudice, stereotyping

Introduction Wilson, Lindsey, & Schooler, 2000), prejudice and


For the past three decades, a large body of research stereotyping (e.g., Devine, 1989), impression forma-
in social cognition has been shaped and guided by tion (e.g., Brewer, 1988; Fiske & Neuberg, 1990),
a class of theories that are generically described as and dispositional attribution (e.g., Gilbert, 1989;
dual process theories (Chaiken & Trope, 1999). The Trope, 1986), dual process theorizing in the past
defining characteristic of these theories is that they decade shifted toward integrative models that aim at
divide the mental processes underlying social judg- identifying general principles assumed to be domain
ments and behavior into two general categories independent. These integrative models can be fur-
depending on whether they operate automatically ther divided into generalized dual process theories
or in a controlled fashion. Because the distinction that describe mental processing by means of two
between automatic and controlled processes has domain-independent operating principles (e.g.,
become a central component in virtually all areas Epstein, 1994; Kahneman, 2003; Lieberman, 2003;
of social psychology (see Chapter 12), it is difficult Smith & DeCoster, 2000; Strack & Deutsch, 2004)
to imagine what contemporary social psychology and formalized dual process theories that quan-
would look like without the theoretical guidance of tify the contributions of distinct mental processes
dual process theories. to behavioral responses by means of mathematical
Whereas early dual process theories focused pri- modeling techniques (e.g., Payne, 2008; Sherman
marily on domain-specific phenomena, such as per- et al., 2008).
suasion (e.g., Chaiken, 1987; Petty & Cacioppo, The aim of the current chapter is to provide a
1986), attitude–behavior relations (e.g., Fazio, 1990; general overview of dual process theories in social

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cognition with the goal of identifying both his- psychology involve combinations of the proposed
torical and conceptual developments since their features, which classify them as “automatic” in one
emergence in the mid-1980s. For this purpose, sense and “controlled” in another (Bargh, 1994).
we first provide a brief discussion of the distinc- This insight has inspired a disjunctive conceptual-
tion between automatic and controlled processes, ization of automaticity, according to which a pro-
which serves as a basis for our overview of dual cess can be characterized as automatic if it meets at
process theories. We then review the most influen- least one of the four criteria of automaticity. That is,
tial phenomenon-specific theories that have set the a process can be described as automatic if it is either
foundation for the ubiquitous dual process paradigm (1) unintentional, (2) efficient, (3) uncontrollable,
within social psychology. Expanding on this review, or (4) unconscious.
the following two sections discuss the tenets of gen- Even though the disjunctive treatment of auto-
eralized and formalized dual process theories that maticity is rather common in social psychology, it
have gained considerable impact within and beyond involves several problems. First, if the presence of a
social psychology during the past decade. At the end single feature is sufficient to call a process automatic
of each section, we also discuss critical arguments or controlled, it is possible that a given process will
that have been raised against phenomenon-specific, have to be described as automatic and controlled
generalized, and formalized dual process theories, at the same time. Needless to say, such a descrip-
which are integrated in our outlook in the final part tion can be rather confusing if it is not specified
of this chapter. in which particular sense the process is described
as automatic and in which sense it is described as
Automaticity and Control controlled. Second, the generic use of the term
Dual process theories have their roots in the automatic to describe any of the four operating
assumption that the universe of mental processes conditions can lead to confusion about conceptu-
can be divided into two general classes: those that ally distinct findings that are described with the
operate automatically and those that operate in a same term. For example, a given Process A may be
controlled fashion (Posner & Snyder, 1975; Shiffrin described as automatic because it does not require a
& Schneider, 1977). In social cognition, automatic large amount of cognitive resources, whereas another
processes are typically characterized in terms of four Process B may be described as automatic because
operating conditions: (1) they are elicited uninten- it is elicited unintentionally. Yet, the two processes
tionally; (2) they require little amounts of cognitive may still differ in their operating conditions, if,
resources; (3) they cannot be stopped voluntarily; for example, Process A, but not Process B, can be
and (4) they occur outside of conscious awareness stopped voluntarily. Based on these considerations,
(Bargh, 1994). Conversely, controlled processes are several theorists have recommended that researchers
characterized as those that (1) are initiated inten- should be more precise in their use of terminology
tionally; (2) require considerable amounts of cogni- by describing each feature of automaticity with its
tive resources; (3) can be stopped voluntarily; and proper label, that is, unintentional, efficient, uncon-
(4) operate within conscious awareness (for a more trollable, or unconscious (Bargh, 1994; Moors &
fine-grained analysis of these features and their De Houwer, 2006). As we will outline in the follow-
interrelations, see Moors & De Houwer, 2006). ing sections, different kinds of dual process theories
Initially, automatic and controlled processes emphasize different features of automaticity, which
were conceptualized in an all-or-none fashion, makes terminological precision particularly impor-
implying that a given process can be characterized tant to avoid conceptual confusion.
either by the four features of automatic processing
or by the four features of controlled processing. Phenomenon-Specific Dual
According to this dual mode view, the “four horse- Process Theories
men” of automaticity (i.e., intentionality, efficiency, As noted in the introductory section of this
controllability, awareness) constitute a fixed set of chapter, early dual process theories tended to be
characteristics that are perfectly correlated (see domain specific in that they focused on particular
Moors & De Houwer, 2006). However, challeng- phenomena. In the current section, we first review
ing the usefulness of this all-or-none conceptualiza- the core assumptions of the most influential the-
tion, it soon turned out that there is virtually no ories of this kind and then discuss criticism that
process that meets all four operating criteria (Bargh, has been raised against phenomenon-specific dual
1992). Instead, most processes studied within social process theories.

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Persuasion ELABORATION LIKELIHOOD MODEL
Two of the most prominent dual process theories The central notion of Petty and Cacioppo’s (1986)
are the elaboration likelihood model (ELM; Petty ELM is that attitude change occurs along an elabo-
& Cacioppo, 1986) and the heuristic systematic ration continuum whereby persuasion is determined
model (HSM; Chaiken, 1987) of persuasion. The by how motivated and able an individual is to engage
central question of these models concerns the con- in effortful information processing (Figure 14.1).
ditions under which different aspects of a persuasive The basic assumption is that the higher an indi-
message (e.g., strength of arguments, attractiveness vidual’s cognitive elaboration, the more likely he or
of the source) influence the effectiveness of persua- she is to process all object-relevant information. At
sive appeals. the high end of the elaboration continuum, people

PERSUASIVE COMMUNICATION PERIPHERAL ATTITUDE SHIFT


changed attitude is relatively
temporary, not predictive of
behavior, and susceptible to
counterpersuasion
MOTIVATED TO PROCESS?
(personal involvement, etc.)
NO
YES

YES
IS A PERIPHERAL
NO PROCESS OPERATING?
ABILITY TO PROCESS? (expertise of source, source
(distraction, prior knowledge, etc.) attractiveness, use of
heuristics, etc.)

YES

NO
WHAT IS THE NATURE
OF THE PROCESSING?
(argument quality, etc.)

MORE MORE
NO RETAIN INITIAL ATTITUDE
FAVORABLE UNFAVORABLE
attitude does not change from
THOUGHTS THOUGHTS
previous position
THAN BEFORE? THAN BEFORE?

YES YES

IS THERE A CHANGE IN NO
COGNITIVE STRUCTURE?
(thought rehearsal, reflection time, etc.)

YES YES
favorable unfavorable

CENTRAL POSITIVE/NEGATIVE
ATTITUDE CHANGE
changed attitude is relatively
enduring, predictive of behavior, and
resistant to counterpersuasion

Figure 14.1 The elaboration likelihood model of persuasion. (Adapted from Petty & Cacioppo, 1986. Reprinted with permission.)

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assess all of the available object-relevant information (2) by serving as a cue, (3) by determining the extent
(e.g., strength of the presented arguments) and inte- of cognitive elaboration, and (4) by producing a
grate this information with their stored knowledge bias in the processing of the available information
in order to obtain a carefully considered (although (Petty & Wegener, 1999). These assumptions make
not necessarily unbiased) evaluation (central route). the model very flexible in accounting for a variety
Conversely, at the low end of the elaboration con- of effects in the persuasion literature. At the same
tinuum, people engage in considerably less scrutiny time, the multiple-roles hypothesis makes it difficult
of object-relevant information (peripheral route). to predict the outcome for a given persuasion situa-
When elaboration is low, attitude change can be tion, if the conditions under which a particular vari-
effected from a cursory examination of the available able will take on any of the proposed roles are not
information (e.g., by examining only a subset of the specified.
available information) or by the use of heuristics
and other types of information processing shortcuts HEURISTIC SYSTEMATIC MODEL
(e.g., I agree with people I like). Compared with atti- Similar to Petty and Cacioppo’s (1986) ELM,
tudes that are changed through the central route, Chaiken’s (1987) HSM describes two basic per-
attitudes changed through the peripheral route tend suasion processes that may guide an individual’s
to be relatively weak, susceptible to counterpersua- judgments of an attitude object (see also Chen
sion, and less predictive of behavior (e.g., Petty, & Chaiken, 1999; Chaiken, Liberman, & Eagly,
Cacioppo, & Schumann, 1983). 1989). Systematic processing involves comprehen-
Addressing a common misconception about the sive consideration of object-relevant information,
ELM, Petty and Wegener (1999) pointed out that which requires high levels of motivation and ability
the influence of a particular persuasion variable will to engage in effortful processing. Heuristic process-
not necessarily increase or decrease as one moves ing, in contrast, relies on the activation, accessibility,
along the elaboration continuum. For example, and applicability of learned heuristics that require
a common interpretation of the ELM is that high relatively few cognitive resources (e.g., I agree with
elaboration increases the impact of primary features people I like). According to the HSM, the likelihood
of the persuasive message (e.g., argument quality), that an individual engages in systematic processing is
whereas low elaboration increases the impact of sec- guided by the sufficiency principle, which states that
ondary cues (e.g., source attractiveness). This inter- the motivation to engage in systematic processing
pretation is qualified by the ELM’s multiple-roles increases to the extent that an individual’s desired
hypothesis, which specifies that a given variable can level of confidence falls below his or her actual level
influence attitudes by different processes at different of confidence. That is, individuals are more likely
points along the elaboration continuum. To illus- to engage in systematic processing when the differ-
trate this assumption, consider a commercial ad in ence between their desired and their actual levels
which a physically attractive source endorses either of confidence is high. Conversely, people are more
a beauty product (relevant source attractiveness) or likely to engage in heuristic processing when the
the services of a roofing company (irrelevant source difference between their desired and actual levels of
attractiveness; see Petty & Cacioppo, 1984). Under confidence is low. Importantly, systematic process-
conditions of low elaboration, source attractiveness ing may not necessarily lead to unbiased judgments
may have a positive effect on evaluations of both the because systematic processing can be influenced
beauty product and the roofing company by virtue by defense motivation and impression management.
of mere association. Under conditions of high elabo- Defense motivation refers to the desire to defend
ration, however, source attractiveness may influence preexisting attitudes, whereas impression manage-
evaluations through a different process with different ment refers to the desire to hold attitudes that sat-
outcomes for the two products. Whereas evaluations isfy specific social goals.
of the beauty product may be influenced by source Another central assumption of the HSM is that
attractiveness because of its perceived relevance for heuristic and systematic processing may co-occur
evaluating the product, the persuasive effect on eval- and interact with each other to exert either inde-
uations of the roofing company may be attenuated pendent or interdependent effects on evaluations.
because of the perceived irrelevance of source attrac- First, according to the model’s attenuation hypoth-
tiveness. Overall, the multiple-roles hypothesis states esis, systematic processing can completely override
that any persuasion variable can influence attitudes the effects of heuristic processing (e.g., Maheswaran
in four different ways: (1) by serving as an argument, & Chaiken, 1991). Such attenuation effects are

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likely to occur when systematic processing yields MODE MODEL
information that contradicts the validity of simple One such dual process theory is Fazio’s (1990)
persuasion heuristics. Second, the information gen- Motivation and Opportunity as DEterminants
erated by heuristic and systematic processing may (MODE) model, which specifies two distinct pro-
jointly influence evaluations in an additive manner cesses by which attitudes can guide behavior depend-
(e.g., Maheswaran, Mackie, & Chaiken, 1992). ing on the person’s motivation and opportunity to
According to the model’s additivity hypothesis, such engage in deliberate processing (for recent reviews,
effects are likely to occur when the two processing see Fazio, 2007; Olson & Fazio, 2009). A central
modes do not yield conflicting reactions. Finally, component of the MODE model is the definition of
when the message content is ambiguous, heuristic attitude as the mental association between an object
cues may bias the effects of systematic processing, and a person’s summary evaluation of that object
as described by the model’s bias hypothesis. For (Fazio, 1995, 2007). To the extent that this associa-
example, if the strength of a persuasive argument tion is sufficiently strong, the evaluation associated
is ambiguous, the argument may be perceived as with the object may be activated automatically upon
more convincing if it is presented by an expert than encountering that object (i.e., without intention to
if it is presented by a layperson (e.g., Chaiken & evaluate the object; see Fazio, Sanbonmatsu, Powell,
Maheswaran, 1994). & Kardes, 1986). Such automatically activated
In terms of its core assumptions, the HSM shows attitudes are assumed to influence an individual’s
considerable resemblance to the ELM (Petty & spontaneous interpretation of the current situation,
Cacioppo, 1986). For example, both models main- which in turn will guide the individual’s behavior
tain that attitude change can occur through either without him or her necessarily being aware of the
(1) systematic/central processing that requires some attitude’s influence (spontaneous attitude–behavior
degree of motivation and capacity or (2) heuristic/ process). Alternatively, individuals may scrutinize
peripheral processing that is assumed to require lit- specific attributes of the object and the current situ-
tle motivation or capacity. However, the two models ation (deliberate attitude–behavior process). However,
differ in their treatment of heuristic and peripheral such deliberate analyses require that an individual
processes (Chen & Chaiken, 1999). Whereas the has both the motivation and the opportunity (i.e.,
ELM assumes an inverse relationship between cen- adequate time and cognitive resources) to engage in
tral and peripheral processing along the elaboration effortful information processing. Thus, to the extent
continuum, the HSM assumes that systematic and that either the motivation or the opportunity to
heuristic processing may occur simultaneously with engage in effortful processing is low, automatically
either independent or interactive effects. Hence, activated attitudes may guide behavior through
the ELM holds that there is a trade-off between their effect on the spontaneous construal of the cur-
peripheral and central processing, such that the rent situation. However, if both the motivation and
importance of one processing mode decreases as the the opportunity to engage in effortful processing are
importance of the other processing mode increases. high, the impact of automatically activated attitudes
In contrast, under the HLM’s conceptualization, on behavior will depend on particular aspects of the
individuals can engage in systematic and heuristic current situation, including specific attributes of the
processing simultaneously. attitude object or salient norms (Fazio, 1990; see
also Ajzen & Fishbein, 1980).
Attitude–Behavior Relations An important application of the MODE model
Expanding on the question of how attitudes are concerns the relation between explicit and implicit
formed and changed, another class of dual process measures of attitudes (see Fazio & Olson, 2003,
theories describes the mechanisms through which Olson & Fazio, 2009). According to the MODE
attitudes guide behavior. These models have been model, implicit measures of attitudes—such as evalu-
inspired by recurring debates about whether and ative priming (Fazio, Jackson, Dunton, & Williams,
to what extent attitudes influence behavior (e.g., 1995) or the implicit association test (Greenwald,
Wicker, 1969). By shifting the focus from asking McGhee, & Schwartz, 1998)—reduce partici-
“Do attitudes guide behavior?” to the question, “How pants’ opportunity to engage in effortful process-
do attitudes guide behavior?” dual process theoriz- ing. Consequently, participants’ responses on these
ing provided important insights into the condi- measures will directly reflect their automatically
tions under which attitudes do or do not influence activated attitudes (but see Olson & Fazio, 2004).
behavior. In contrast, verbally reported evaluations assessed

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by explicit measures are relatively easy to control. Another important implication of the dual atti-
Thus, to the extent that participants lack either the tude model is that implicit attitudes should be more
motivation or the opportunity to engage in effortful difficult to change than explicit attitudes. Even
processing, explicit measures should reveal the same though this prediction has been confirmed in several
automatically activated attitudes that are reflected studies that used implicit measures to assess implicit
in implicit measures. If, however, participants have attitudes and self-report measures to assess explicit
both the motivation and the opportunity to engage attitudes (e.g., Gawronski & Strack, 2004; Gregg,
in a deliberate analysis of the current situation, Seibt, & Banaji, 2006), there is accumulating evi-
explicit measures may reflect whatever evaluation dence that attitudes assessed with implicit measures
is implied by these inferences. Within the domain can sometimes change rather quickly, with little
of racial prejudice, for example, the influence of an counterattitudinal information (e.g., Gawronski &
automatically activated prejudicial attitude on ver- LeBel, 2008; Olson & Fazio, 2006). In addition,
bally reported evaluations may be mitigated if an attitudes assessed with implicit measures have been
individual is motivated to control his or her preju- shown to be highly context sensitive, such that the
diced reactions. Consequently, automatic prejudi- same object may elicit different evaluative responses
cial attitudes assessed by implicit measures should as a function of the context in which it is encoun-
be directly reflected in explicit evaluative judgments tered (for a review, see Gawronski & Sritharan,
when the motivation to control prejudiced reactions 2010). These findings have inspired the development
is low, but not when it is high (e.g., Dunton & Fazio, of alternative models that were especially designed
1997). More generally, these assumptions imply that to explain different patterns of implicit and explicit
implicit attitude measures should be better predic- attitude change (e.g., Gawronski & Bodenhausen,
tors of spontaneous behaviors that are relatively dif- 2006a, 2011; Petty, Briñol, & DeMarree, 2007).
ficult to control (e.g., nonverbal behavior), whereas
explicit attitude measures should be better predic- Prejudice and Stereotyping
tors of deliberate behaviors that are relatively easy to One of the most striking findings in research on
control (e.g., content of verbal responses). prejudice and stereotyping is that public opinion
polls in North America showed a steady decline in
DUAL ATTITUDE MODEL negative evaluations of racial minority groups after
Similar predictions are implied by Wilson World War II, whereas racial conflicts showed only
and colleagues’ (2000) dual attitude model, even a moderate reduction (e.g., Greeley & Sheatsley,
though its underlying assumptions about attitude 1971; Taylor, Sheatsley, & Greeley, 1978). This
representation are quite different from the core discrepancy inspired social psychologists to postu-
assumptions of the MODE model. According to late more subtle forms of racial prejudice, such as
the dual attitude model, people may simultane- modern (McConahay, 1986), aversive (Gaertner &
ously hold two attitudes toward the same object, Dovidio, 1986), or symbolic (Sears, 1988) racism.
which are described as implicit attitude and explicit The general notion underlying these constructs is
attitude (see also Greenwald & Banaji, 1995). that racial prejudice has simply changed its face,
Such dual representations are assumed to emerge rather than been abandoned. A very similar idea
when a previously acquired attitude is challenged provided the inspiration for Devine’s (1989) dis-
by counterattitudinal information, and the newly sociation model, which was seminal in introducing
formed, explicit attitude does not erase the previ- the distinction between automatic and controlled
ously acquired, implicit attitude from memory. To processes to research on prejudice and stereotyping.
the extent that the old, implicit attitude is highly
overlearned, it may be activated automatically. In DISSOCIATION MODEL
contrast, retrieving the newly formed, explicit atti- A central aspect of Devine’s (1989) dissociation
tude from memory is assumed to require cognitive model is the distinction between the knowledge
effort. As a result, earlier acquired, implicit attitudes of a social stereotype and the belief in the accu-
should guide judgments and behavior when either racy of that stereotype. According to Devine, both
the motivation or the capacity to engage in effortful low-prejudice and high-prejudice individuals tend
processing is low. However, judgments and behav- to be familiar with the contents of prevailing cultural
ior should be influenced by more recently acquired, stereotypes. However, the two groups differ with
explicit attitudes when both the motivation and the respect to their personal beliefs about the accuracy
capacity to engage in effortful processing are high. of these stereotypes. To the extent that stereotypic

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knowledge is acquired during early childhood to misidentify harmless objects as weapons when
and highly overlearned as a result of socialization they are held by a black person rather than a white
processes, stereotypic knowledge is assumed to be person (for a review, see Payne, 2006). According
activated automatically upon encountering mem- to the MODE model, such unintentional errors
bers of stereotyped groups, and this occurs for both reveal an individual’s personal attitudes when the
low-prejudice and high-prejudice individuals. In individual does not have the opportunity to adjust
contrast, the rejection of stereotypic knowledge is his or her automatic responses to egalitarian norms.
assumed to be the result of egalitarian, nonpreju- In contrast, from the perspective of Devine’s (1989)
dicial beliefs, which tend to be acquired later in model, unintentional errors in weapon identifi-
the socialization process (e.g., Banse, Gawronski, cation reveal the ubiquitous influence of cultural
Rebetez, Gutt, & Morton, 2010). Because these stereotypes that are independent of the individual’s
beliefs are less overlearned than earlier acquired personal beliefs.
stereotypic knowledge, replacing automatically acti-
vated stereotypes with egalitarian, nonprejudicial Impression Formation
beliefs requires the operation of controlled pro- Similar to Devine’s (1989) dissociation model
cessing. In other words, while the model assumes of prejudice and stereotyping, dual process theo-
that automatic stereotype activation is equally ries of impression formation emphasize the role
strong and inescapable for both high-prejudice of social category information in early processing
and low-prejudice individuals, the two groups dif- stages. However, whereas Devine’s model focuses
fer at the level of controlled processing, such that particularly on the unintentional activation versus
low-prejudice but not high-prejudice individuals controlled suppression of stereotypes, dual process
replace automatically activated stereotypes with theories of impression formation specify the con-
egalitarian, nonprejudicial beliefs. In terms of the ditions under which personal impressions of an
four characteristics of automaticity, these assump- individual are dominated by category-related or
tions imply that the activation of social stereotypes person-specific information.
occurs unintentionally, even though their impact on
overt behavior can be controlled through effortful CONTINUUM MODEL
processes. Fiske and Neuberg’s (1990) continuum model
A notable aspect of Devine’s (1989) dissociation of impression formation proposes that the processes
model is that it implies a rather different view on by which people form opinions of other individuals
the roles of personal beliefs and social contexts than operate along a continuum that reflects the degree
the MODE model. Whereas the MODE model to which perceivers utilize category-related versus
assumes that personal attitudes tend to be activated person-specific information (Figure 14.2). The basic
automatically and that the overt expression of these assumption of the model is that category informa-
attitudes is sometimes suppressed when they con- tion enjoys general priority because the processing
flict with social norms (Fazio et al., 1995), the dis- of such information does not require substantial
sociation model proposes that socially transmitted amounts of cognitive resources. Specifically, per-
stereotypes are activated automatically and that the ceivers are assumed to categorize individuals on the
overt expression of these stereotypes are suppressed basis of salient category cues (e.g., gender, age, eth-
when they conflict with personal beliefs (Devine, nicity), and this categorization is assumed to occur
1989). In other words, whereas the MODE model unintentionally upon encountering a target indi-
locates an individual’s authentic self at the level of vidual. Contingent on the relevance of the target
automatic processes and extrinsic, social influences for the perceiver’s momentary goals, perceivers will
at the level of controlled processes, the dissociation direct their attention to individual attributes of the
model locates extrinsic, social influences at the level target, thereby moving toward the more thought-
of automatic processes and the individual’s authen- ful end of the processing continuum. If the target is
tic self at the level of controlled processes. Even judged to be irrelevant to the perceiver’s momentary
though questions about what should be considered goals, the final impression of the target will be based
the “authentic self ” are philosophical rather than exclusively on the initial categorization. If, however,
empirical, these diverging views have important the target is judged to be relevant to the perceiv-
implications for the interpretation of automatic er’s momentary goals, the perceiver will attempt to
stereotypic biases (Gawronski, Peters, & LeBel, integrate person-specific attributes into a coherent
2008). One example is the automatic tendency impression of the target.

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ENCOUNTER TARGET PERSON

Person of
INITIAL CATEGORIZATION minimal interest
occurs immediately upon perceiving person or relevance?

YES NO
ATTENTION ALLOCATION
to target attributes

CONFIRMATORY CATEGORIZATION
if successful
occurs when available information is interpreted
to be consistent or nondiagnostic with
respect to current category

if unsuccessful

RECATEGORIZATION
if successful
occurs when a person is interpreted as categorizable
but not with respect to current category; includes
accessing new category, subcategory, or exemplar

if unsuccessful

PIECEMEAL INTEGRATION
attribute-by-attribute analysis of person;
occurs when the target is interpreted as not
easily categorizable

category-based piecemeal-based
affect, cognitions, and affect, cognitions, and
behavioral tendencies behavioral tendencies

possible public expression of response

Is further YES
assessment of target
required?

Stop
NO

Figure 14.2 The continuum model of impression formation. (Adapted from Fiske & Neuberg, 1990. Reprinted with permission.)

Overall, the continuum model assumes that per- that the additional information is interpreted to be
ceivers attempt to maintain the impression implied consistent with the initially identified category, the
by their initial categorization while processing final impression of the target will be based on the
individual attributes of the target. To the extent initial categorization. If, however, the additional

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information is inconsistent with the initial catego- DUAL PROCESS MODEL
rization, perceivers will attempt to recategorize the Whereas Fiske and Neuberg’s (1990) continuum
target in an attempt to find a more suitable category model attributes a dominant role to category-based
than the initial one. For example, if person-specific processing, Brewer’s (1988) dual process model
attributes of a target individual seem inconsistent argues that impression formation may take either a
with the impression implied by his or her category top-down or a bottom-up route (see also Brewer &
membership, perceivers may use subtypes to assign Harasty-Feinstein, 1999). Both routes are assumed
the target to a more appropriate category than the to start with an automatic identification of salient
initial, general category (Richards & Hewstone, features of the stimulus person (Figure 14.3). This
2001). If this recategorization process success- processing step can be described as the mere recogni-
fully integrates the available information about the tion of feature configurations (e.g., male, dark skin
target, the final impression will be based on this color, business suit). To the extent that the target is
newly applied category. However, if the attempt to irrelevant to the perceiver, the processing sequence
recategorize the target fails, perceivers are assumed is assumed to remain at this level without further
to move on to a process of piecemeal integration, processing of category-related or person-related
in which they engage in an attribute-by-attribute implications of the identified features. If, however,
assessment of individual characteristics of the target. the target is relevant to the perceiver, further pro-
Yet, according to Fiske, Lin, and Neuberg (1999), cessing of the identified features can take either a
such piecemeal integration likely occurs quite rarely, top-down or a bottom-up route depending on the
given that perceivers tend to construct ad hoc theo- relative involvement of the perceiver.
ries to account for contradictory information in Bottom-up processing is assumed to occur
the initial stages of the impression formation con- under conditions of high involvement, in which
tinuum (e.g., Asch & Zuckier, 1984; Kunda, Miller, perceivers are assumed to adopt an interpersonal
& Claire, 1990; Leyens & Yzerbyt, 1992). orientation. In this person-based processing mode,

Stimulus
Automatic Processing

Person

NO
Identification Relevant? Stop

YES

NO Self YES
Categorization
Involved?
Controlled Processing

YES
Fit? Stop

NO

Individuation Personalization

Figure 14.3 The dual-process model of impression formation. (Adapted from Brewer, 1988. Reprinted with permission.)

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perceivers are assumed to draw inferences directly social psychologists in the 1960s proposed various
from the identified features, which are integrated theories of causal (e.g., Kelley, 1967) and disposi-
into a coherent impression of the target (personal- tional (e.g., Jones & Davis, 1965) attribution (see
ization). Depending on the motivation and ability Chapter 6). However, deviating from the predic-
to engage in effortful processing, this person-based tions of these models, empirical research soon dem-
impression may be more or less complex. In other onstrated that perceivers tend to give more weight to
words, personalization is not an effortful process dispositional compared with situational factors (e.g.,
per se. Rather, the degree of cognitive elaboration Jones & Harris, 1967; Ross, Amabile, & Steinmetz,
is assumed to influence the complexity of the final 1977). This tendency to overestimate the role of
impression, such that low elaboration will lead to dispositional compared with situational factors has
relatively simple person-based impressions, whereas become known as the fundamental attribution error
high elaboration will lead to relatively complex (Ross, 1977). A particular instantiation of the fun-
person-based impressions. damental attribution error is the correspondence bias
Top-down processing is assumed to occur under (Gilbert & Malone, 1995; Jones, 1990), which is
conditions of low involvement, in which perceiv- defined as the tendency to draw correspondent dis-
ers are assumed to adopt an intergroup orientation. positional inferences from observed behavior even if
In this category-based processing mode, the target the behavior is constrained by situational factors (for
is initially categorized on the basis of salient fea- a discussion of conceptual differences between the
tures (e.g., black businessman). This categorization fundamental attribution error and the correspon-
process, in turn, may activate stereotypic contents dence bias, see Gawronski, 2004). In the 1970s, the
associated with the applied category, which serve discrepancy between theoretically derived predic-
as a filter for the integration of other target-specific tions and empirical results led to the odd situation
information. Whereas target-specific information that the models that had originally been designed to
that is related to the stereotypic content of the cat- describe and explain perceivers’ inferences acquired
egory will be integrated into a coherent impression, a normative status, such that empirically observed
target-specific information that is unrelated to the deviations were depicted as judgmental biases or
category stereotype will be ignored. To the extent errors (see Kruglanski & Ajzen, 1983) instead of
that the category-related target information is con- counterevidence against the proposed models. This
sistent with the category stereotype, the process is situation did not change until the emergence of dual
assumed to stop at this point, leading to a target process theories in the mid-1980s. These theories
impression in line with the category stereotype turned attention back to describing the processes
(stereotyping). If, however, the category-related tar- that underlie perceivers’ inferences, with a particular
get information is inconsistent with the category focus on explaining when and why the correspon-
stereotype, the inconsistency has to be resolved in dence bias occurs.
order to achieve a coherent impression of the tar-
get. The result of the latter process is an individu- THREE-STAGE MODEL
ated impression of the target, which is based on a One such dual process theory is Gilbert’s (1989)
systematic integration of target-specific informa- three-stage model of dispositional inference.
tion (individuation). However, this integration According to this model, dispositional inferences
is still regarded as a category-based process, given involve three sequential processes that are claimed
that the initial categorization of the target serves as to require different amounts of cognitive resources:
a filter for the processing of category-related versus (1) behavioral categorization (i.e., what is the actor
category-unrelated target information. Thus, like doing?), (2) dispositional characterization (i.e., what
person-based processing, category-based processing disposition does the behavior imply?), and (3) situa-
can be more or less effortful, such that stereotyping tional correction (i.e., what situational determinants
is the likely outcome of low elaboration, whereas might have caused the behavior?). Whereas behav-
individuation usually requires high elaboration. ioral categorization and dispositional characteriza-
tion are assumed to occur unintentionally without
Dispositional Attribution requiring large amounts of cognitive resources,
Another important question in the context of situational correction is assumed to be an inten-
impression formation is how perceivers make sense tional, relatively effortful process. Applied to the
of other people’s behavior. To describe the processes correspondence bias, these assumptions imply that
that underlie inferences from observed behavior, the tendency to draw correspondent dispositional

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inferences from situationally constrained behavior to depend on the inferential goal of the perceiver.
should be lower when perceivers have both the moti- Because correction processes are assumed to require
vation and the cognitive capacity to engage in the more capacity compared with characterization pro-
effortful process of situational correction. However, cesses, motivation and cognitive capacity to engage
the tendency to commit the correspondence bias in effortful processing should have different effects
should be enhanced if either the motivation or the on social inferences as a function of perceivers’ infer-
cognitive capacity to engage in effortful processing ential goals. Specifically, reduced cognitive elabora-
is low. These predictions have been confirmed in tion should increase the tendency to commit the
several studies that investigated effects of process- correspondence bias when perceivers have the goal of
ing motivation (e.g., D’Agostino & Ficher-Kiefer, inferring dispositional characteristics of the actor. In
1992; Vonk, 1999; Webster, 1993) and cognitive contrast, reduced cognitive elaboration should have
capacity (e.g., Gilbert, Pelham, & Krull, 1988) the opposite effect when perceivers are interested
on dispositional inferences from situationally con- in characteristics of the situation (e.g., Krull, 1993;
strained behavior. Krull & Dill, 1996; Krull & Erickson, 1995).
An important extension of Gilbert’s (1989)
three-stage model was proposed by Krull (1993), TWO-STAGE MODEL
who merged Gilbert’s (1989) assumptions about Another influential model that aims to describe
the effortfulness of situational correction with pre- the processes underlying dispositional attributions
vious research on judgmental anchoring in disposi- is Trope’s (1986) two-stage model. According to
tional inference (Quattrone, 1982). Deviating from this model, trait judgments are the product of two
Gilbert’s (1989) assumption that social inferences sequential processes, which are described as iden-
follow a fixed sequence, Krull (1993) argued that tification and inference (Figure 14.4). At the iden-
the particular sequence of processes depends on the tification stage, perceivers categorize momentarily
inferential goal of the perceiver. According to Krull, available cues in trait-relevant terms. These cues
perceivers interested in inferring an actor’s disposi- may be related to the actor’s behavior (behavioral
tion will (1) categorize the behavior, (2) character- cues), the situational context of the behavior (situ-
ize a corresponding disposition, and then (3) correct ational cues), or the actor’s personal characteristics
these characterizations for situational constraints. or group membership (prior cues). For example, a
If, however, perceivers are interested in the causal person’s behavior might be categorized as friendly or
impact of situational factors, they will (1) categorize hostile, the situational context as facilitating friendly
behavior, (2) characterize the situation, and then or hostile reactions, and the actor as belonging to
(3) correct these characterizations for dispositional a stereotypically friendly or hostile group. To the
factors. In other words, the contents of both the extent that the relevant cues within each of the three
characterization and the correction stage are assumed dimensions are unambiguous, they fully constrain

Situational Situational
Cues Categorization
assimilative


effects

Behavioral Behavioral + Dispositional


Cues Categorization Inference
assimilative
effects

+
Prior Prior
Cues Categorization

Identification Inference

unintentional, effortless, unconscious intentional, effortful, conscious

Figure 14.4 The two-stage model of dispositional inference. (Adapted from Trope, 1986. Reprinted with permission.)

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their corresponding categorizations. That is, behav- hostility. Similarly, categorization of the actor as
ioral cues fully determine the categorization of the a member of a stereotypically hostile group will
behavior, situational cues fully determine the catego- also promote inferences of dispositional hostility.
rization of the situation, and prior cues fully deter- Situational cues identified to provoke hostile reac-
mine the categorization of the actor. If, however, a tions, however, should have an inhibitory effect on
particular cue is ambiguous, its categorization may inferences of dispositional hostility. Such informa-
be biased by contextual cues in an assimilative man- tion should discount the informational value of the
ner. For example, if an actor’s behavior is ambigu- other two dimensions, and hence reduce correspon-
ously hostile, it may be perceived as more hostile dent inferences of dispositional hostility (see Kelley,
when the situational context is known to facilitate 1972). Importantly, whereas contextual influences
hostile rather than friendly behavior (e.g., Snyder at the identification stage are assumed to operate
& Frankel, 1976; Trope, Cohen, & Alfieri, 1991; efficiently, unintentionally, and outside of conscious
Trope, Cohen, & Maoz, 1988) or when the actor awareness, the integration of the different kinds of
belongs to a stereotypically hostile rather than a information at the inference stage is assumed to be a
stereotypically friendly group (e.g., Duncan, 1976; conscious, intentional process that requires varying
Gawronski, Geschke, & Banse, 2003; Hugenberg & amounts of cognitive resources depending on the
Bodenhausen, 2003; Kunda & Sherman-Williams, salience of the three kinds of information (Trope &
1993; Sagar & Schofield, 1980). Similar effects may Gaunt, 2000).
occur for the categorization of ambiguous situational Like Gilbert’s (1989) three-stage model, Trope’s
cues (e.g., Trope & Cohen, 1989) and the categori- (1986) two-stage model implies that the tendency
zation of ambiguous prior cues (e.g., Hugenberg & to draw correspondent dispositional inferences from
Bodenhausen, 2004), both of which may be biased situationally constrained behavior should be more
by unambiguous behavioral cues. Because perceiv- pronounced when cognitive elaboration is low than
ers tend to consider their subjective categorizations when it is high (but see Trope & Gaunt, 2000, for
“as perceptual givens rather than as context-derived” a qualification of this prediction). However, Trope’s
(Trope & Gaunt, 1999, p. 170), deliberate correc- model also implies that perceivers may sometimes
tion of such biased perceptions is rather unlikely, draw strong correspondent inferences from situ-
even when the validity of the biasing contextual ationally constrained behavior even when perceiv-
information is discredited afterward (e.g., Trope & ers consider the importance of situational factors at
Alfieri, 1997). In combination with studies showing the inference stage. To illustrate this case, consider a
biasing effects of contextual cues under conditions study by Snyder and Frankel (1976) in which par-
of depleted cognitive resources (e.g., Trope & Alfieri, ticipants were presented with a videotaped inter-
1997; Trope & Gaunt, 2000), these findings sug- view of a target behaving somewhat anxiously. The
gest that the processes involved at the identification sound of the interview was muted, so that partici-
stage operate unintentionally, efficiently, and outside pants focused only on the target’s behavior. Half of
of conscious awareness (for a review, see Trope & the participants were told that that the target per-
Gaunt, 1999). son was interviewed about an anxiety-provoking
Once behavioral, situational, and prior cues have topic (e.g., sexual fantasies), whereas the remaining
been categorized, the outputs of the identification half were told that the topic was not anxiety pro-
stage serve as inputs for more or less deliberate dis- voking (e.g., favorite books). Results showed that
positional inferences (see Figure 14.4). At this stage, participants in both conditions inferred equal levels
perceivers’ categorizations of the behavior, the situa- of dispositional anxiety from the observed behavior.
tion, and the actor are integrated into a unified judg- At first glance, this result may suggest that partici-
ment of the actor’s disposition. However, in contrast pants in the anxious topic condition ignored the
to the generally assimilative nature of contextual anxiety-provoking topic as a situational factor for
influences at the identification stage, dispositional the observed behavior when they made their attri-
judgments at the inferential stage are influenced by butions of dispositional anxiety. However, Snyder
the three kinds of information in different ways. and Frankel’s (1976) data also showed that partici-
Whereas both behavioral and prior information pants perceived the target’s behavior as more anxious
influence trait judgments in a positive direction, when they believed that she was interviewed about
situational information has a subtractive effect. For sexual fantasies than when they believed that she
example, behavior that is categorized as hostile will was interviewed about favorite books. Given that
facilitate correspondent inferences of dispositional higher levels of perceived behavioral anxiety should

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promote corresponding attributions of dispositional by which the two kinds of information are inte-
anxiety, the biasing effect of situational information grated into attitudinal judgments may be the same
on the identification of the target’s behavior may (e.g., Erb, Pierro, Mannetti, Spiegel, & Kruglanski,
have concealed the subtractive influence of situ- 2007). According to this criticism, the two kinds
ational information at the inference stage. In other of information may simply differ in their levels of
words, participants perceived the target’s behav- complexity, thereby requiring different amounts
ior as more anxious when the interview topic was of processing resources. Thus, if the complexity of
anxiety provoking, but then they considered the the two kinds of information is controlled or inde-
anxiety-provoking nature of the interview topic as a pendently manipulated, message arguments may
situational explanation for this behavior when they influence attitudes even under conditions of low
drew correspondent dispositional inferences. These elaboration (e.g., when their complexity is low), or
considerations imply that the presumed interview source characteristics may influence attitudes only
topic may influence dispositional attributions in when cognitive elaboration is high (e.g., when their
Snyder and Frankel’s (1976) paradigm in two dif- complexity is high).
ferent ways. First, the interview topic may have an Similar arguments have been raised against dual
indirect positive effect on attributions of dispositional process theories of dispositional attribution (e.g.,
anxiety that is meditated by the biased identification Chun, Spiegel, & Kruglanski, 2002) and dual pro-
of the target’s behavior. Second, the interview topic cess theories of impression formation (e.g., Chun
may have a direct negative effect if it is considered & Kruglanski, 2006). For example, challenging
a situational explanation for the observed behavior Trope’s (1986) assumption that the biasing influ-
(e.g., Trope & Alfieri, 1997). Because the proposed ence of contextual cues in the categorization of
indirect effect of situational information is opposite ambiguous behavior is an efficient process, Chun
to the proposed direct effect, the two effects may and colleagues (2002) have shown that the effects of
sometimes cancel each other out on measures of assimilative behavior identification are attenuated
trait attribution unless the proposed indirect effect by cognitive load when the categorization of ambig-
is statistically controlled (e.g., Gawronski et al., uous behavior is relatively difficult. Along the same
2002). Importantly, this pattern of simultaneous, lines, Chun and Kruglanski (2006) showed that
yet antagonistic, direct and indirect effects implies individuating information has a stronger impact
that perceivers may draw strong correspondent compared with category information under condi-
inferences from situationally constrained behavior, tions of resource depletion if the complexity of the
even if they consider situational factors to have a individuating information is lower compared with
strong impact on the target’s behavior. In other the complexity of the category information. This
words, they commit the correspondence bias, even finding challenges a central assumption of Fiske
though they do not commit the fundamental attri- and Neuberg’s (1990) continuum model, which
bution error (Gawronski, 2004). implies that category information enjoys general
priority. As an alternative to phenomenon-specific
Criticism of Phenomenon-Specific dual process theories, Kruglanski and colleagues
Dual Process Theories (2007) proposed a unimodel of human judgment,
Overall, the reviewed phenomenon-specific which proposes that different kinds of evidence
dual process theories have gained strong empirical (e.g., message arguments vs. source characteristics;
support, and many of them have been seminal in category vs. individuating information) are inte-
shaping the field of social psychology over the past grated in a single inferential process whose out-
decades. Nevertheless, these theories have also been come depends on several judgmental parameters,
the target of criticism. One of the most important including information relevance, processing diffi-
arguments raised against these models is that they culty, processing motivation, processing capacity,
equate distinct contents with distinct processes (e.g., and processing order.
Kruglanski, Pierro, Mannetti, Erb, & Chun, 2007). A related concern about phenomenon-specific
For example, Kruglanski and Thompson (1999) dual process theories is that they all seem to address
argued that dual process theories of persuasion tend very similar issues. Yet, it remains unclear how
to conflate different types of evidence (e.g., message the different models are related to each other and
arguments, characteristics of the source) with dif- what general principles of information processing
ferent types of processes (e.g., peripheral vs. central; underlie the studied phenomena. This concern
heuristic vs. systematic), even though the processes echoes criticism by Kruglanski and colleagues’

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(2007) unimodel, according to which different The rational system is characterized by inten-
kinds of information are integrated in a single tional, effortful processing that is based on logical
epistemic process that is influenced by several relations between elements (i.e., what is rational).
processing parameters. An alternative response is Encoding of reality in the rational system is claimed
implied by generalized dual process theories, which to occur in abstract symbols, words, and num-
identify two general processing principles that are bers, involving analytic responses that are oriented
assumed to provide the foundation for the reviewed toward delayed action. Thus, responses driven by
domain-specific phenomena. the rational system are characterized by differenti-
ated, highly integrated representations that tend to
Generalized Dual Process Theories be abstract, logically coherent, and context indepen-
Generalized dual process theories aim at identify- dent. Changes in the rational system are assumed to
ing domain-independent principles of social infor- occur more quickly compared with the experien-
mation processing that underlie various kinds of tial system, with changes depending on argument
phenomena. Most of these theories fall into the cat- strength and availability of new evidence.
egory of dual system theories, in that they propose According to Epstein (1994), the two systems
two processing systems that operate on the basis of operate in parallel, such that each system can inde-
qualitatively distinct principles. In the following pendently produce its own response tendency. In
sections, we first review the core assumptions of the cases in which these response tendencies are incon-
most prominent examples, and then discuss criti- gruent, people tend to experience a “conflict between
cism that has been raised against generalized dual the head and the heart” (p. 710), such that the expe-
process theories. riential system may produce an intuitive, affective
response tendency that conflicts with a rational,
Cognitive-Experiential Self-Theory logical response tendency produced by the rational
The groundwork for generalized dual pro- system. At the same time, the two systems may inter-
cess theories was put in place by Epstein’s (1994) act with each other, such that preconscious processes
cognitive-experiential self-theory (CEST), which is in the experiential system may continuously influ-
based on his foundational work on the nature of ence conscious processing in the rational system.
the self-concept as a global theory of personality However, the proposed interaction between the two
(Epstein, 1973). In general terms, CEST proposes systems is assumed to be asymmetrical because influ-
two interacting systems that are characterized by ences from the experiential system usually remain
different processing principles. The first is described outside of conscious awareness. As a result, these
as the experiential system; the second is described as influences often remain uncontrolled by the ratio-
the rational system (for an overview, see Epstein & nal system because there is no awareness that there is
Pacini, 1999). anything to control to begin with. Still, there can be
The experiential system is assumed to operate individual and situational variations in the relative
in an automatic, effortless manner on the basis dominance of the two systems. For example, Epstein,
of associative connections that are closely linked Pacini, Denes-Raj, and Heier (1996) developed
to affective principles of pleasure and pain (i.e., the Rational-Experiential Inventory (REI), which
what feels good or bad). Encoding of reality in the includes two individual difference measures that are
experiential system is claimed to occur in concrete specifically designed to identify stable individual dif-
images, metaphors, and narratives, involving holis- ferences in the dominance of intuitive-experiential
tic responses that are oriented toward immediate and analytical-rational thinking styles. Other mod-
action. As such, responses driven by the experien- erating factors include situational circumstances
tial system are characterized by broad, schematic and emotional arousal. Whereas circumstances that
generalizations that tend to be incoherent, crudely require a formal analysis of the current situation are
integrated, and context specific. Changes in the assumed to give priority to the rational system, emo-
experiential system are assumed to occur slowly, tional arousal is assumed to shift the balance toward
requiring repetitive or relatively intense experi- the experiential system.
ences. These processing principles are assumed to Although the role of CEST in empirical research
be rooted in brain structures that developed early has mostly taken the form of a conceptual frame-
in evolution and that have not been replaced by work for the interpretation of results rather than a
more recently evolved structures that build the source for the deduction of testable predictions, it
foundation for the second, rational system. clearly deserves the credit of setting the groundwork

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for generalized dual process theorizing. In fact, Using the distinction between associative and
many of its core assumptions can be found in its rule-based processing in the two memory sys-
successors, some of which have been more success- tems, Smith and DeCoster (2000) integrated the
ful in generating novel predictions through the phenomena identified and studied by various
specification of earlier claims and the inclusion of domain-specific dual process theories within a sin-
new propositions. During the past few years, these gle generalized framework. For example, peripheral/
theories have gained more impact compared with heuristic processing in dual process theories of per-
CEST. Yet, as the first theory of this kind, CEST suasion (Chaiken, 1987; Petty & Cacioppo, 1986)
still enjoys the status of being the most frequently is characterized as the use of well-learned associa-
cited generalized dual process theory. tions of salient cues (e.g., source attractiveness) with
positive or negative evaluations. Central/systematic
Associative Versus Ruled-Based Processing processing, in contrast, is described as the effortful
Another milestone in the development of search for relevant information that is evaluated
generalized dual process theories is Smith and using rule-based processes on the basis of logical
DeCoster’s (2000) conceptual integration of vari- principles. Along the same lines, automatic atti-
ous domain-specific dual process theories. Drawing tude activation in Fazio’s (1990) MODE model is
on Sloman’s (1996) distinction between associative described as automatic access to evaluations that are
and rule-based processing and McClelland and col- associated with an attitude object through repeated
leagues’ work on fast-learning versus slow-learning pairings. Deliberate analysis of an object’s attributes,
memory systems (McClelland, McNaughton, in contrast, is characterized as the search for and
& O’Reilly, 1995), Smith and DeCoster (2000) appraisal of relevant information on the basis of log-
argued that the phenomena identified and stud- ical rules of inference. Correspondent dispositional
ied by domain-specific dual process theories reflect inferences in Gilbert’s (1989) three-stage model
the operation of two distinct memory systems that are described as the use of traits that are semanti-
are guided by different processing principles: a cally associated with a person’s observed behavior,
slow-learning system that is characterized by asso- whereas inferences about alternative causes (e.g., sit-
ciative processing and a fast-learning system that is uational factors) are assumed to involve rule-based
characterized by rule-based processing. Associative processes that are guided by principles of logical
processing is further specified as being structured inference. Similar considerations apply to Devine’s
by similarity and contiguity, drawing on simple (1989) dissociation model of prejudice and stereo-
associations between objects and events that are typing, such that automatic stereotype activation
learned slowly over many experiences. Associative is assumed to be the result of highly overlearned
processing is assumed to occur automatically in a associations between social groups and stereotypic
parallel fashion without awareness of the involved information, whereas suppression of these automat-
processing steps, even though their output may ically activated stereotypes involves effortful access
be accessible to conscious awareness. Rule-based to personal beliefs in order to override the impact of
processing, in contrast, is characterized as being stereotypic information. Finally, automatic catego-
structured by language and logic, drawing on rization in dual process theories of impression for-
symbolically represented rules that can be learned mation (Brewer, 1988, Fiske & Neuberg, 1990) is
quickly with very few experiences. Attributing a described as the use of information that is associated
dominant role to associative processing, rule-based with a person’s salient category (e.g., gender, race,
processing is further assumed to occur optionally age), whereas individuation involves the processing
in a sequential fashion if both the motivation and and appraisal of multiple individual characteristics
the capacity to engage in effortful processing are to form a personal impression.
present. Its processing steps are often accessible to
conscious awareness, such that the applied rules System 1 and System 2 Processing
of inference can be verbalized. Similar to Epstein’s Working toward a theoretical integration of ear-
(1994) CEST, Smith and DeCoster (2000) pro- lier research on heuristics and biases (for reviews, see
pose an asymmetrical interaction between the two Gilovich, Griffin, & Kahneman, 2002; Kahneman,
memory systems, such that rule-based processing Slovic, & Tversky, 1982), Kahneman (2003) pre-
may draw on inputs from both memory systems, sented a generalized dual process theory that
whereas associative processing is exclusively based shares many features with Smith and DeCoster’s
on the slow-learning system. (2000) and Epstein’s (1994) models. To this end,

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Kahneman (2003) distinguished between two sys- to Tversky and Kahneman (1983), people commit
tems, generically described as System 1 and System the conjunction fallacy when they judge Linda as
2 (cf. Stanovich & West, 2000), that are assumed more likely to be (1) a bank teller and active in the
to underlie intuition versus reasoning. Sharing char- feminist movement than (2) a bank teller. Because
acteristics of basic perceptual processes, intuitive the conjunction of two distinct events can never
processing in System 1 is described as fast, paral- be more likely than one of the two events by itself,
lel, automatic, effortless, associative, slow learning, such a judgment violates basic principles of statis-
and emotional. In contrast, reasoning processes in tical probability. Drawing on Kahneman’s (2003)
System 2 are described as slow, serial, controlled, theoretical conceptualization, this judgmental
effortful, rule governed, fast learning, and emotion- tendency can be explained by accessibility-driven
ally neutral. At the same time, information process- attribute substitution, in that individuals substi-
ing in the two systems is assumed to differ from tute a relevant judgmental attribute (i.e., statistical
basic perceptual processes, in that both intuition probability) with an irrelevant, yet highly accessible
and reasoning can be evoked by verbal informa- attribute (i.e., feature similarity). Other examples of
tion, involving conceptual representations of the accessibility-driven attribute substitution include
past, the present, and the future. These features dif- framing effects, in which people tend to show a
fer from basic perceptual processes, which involve preference for positively over negatively framed
stimulus-bound percepts that are driven by current objects, events, and decisions (e.g., a sausage that is
stimulation. Thus, whereas the outputs of System 1 described as 80% lean vs. 20% fat), even if the two
may be described as intuitive impressions, the out- descriptions are semantically equivalent.
puts of System 2 are judgments that can be based on Although Kahneman (2003) adopted the System
impressions or on deliberate reasoning. In that sense, 1/System 2 distinction from Stanovich and West’s
an important function of System 2 is to monitor (2000) influential work on rationality in human
the activities and inputs of System 1. If no intuitive reasoning, his reanalysis of key findings of the heu-
response is generated by System 1, judgments and ristics and biases research program contributed
behavior are exclusively computed by System 2. If, significantly to the current dominance of this dis-
however, System 1 provides an intuitive response as tinction in the literature on judgment and decision
input for System 2, System 2 may either (1) endorse making. This impact went even beyond the tradi-
this response, (2) adjust the response for other fea- tional boundaries of psychology, in that philoso-
tures that are recognized to be relevant, (3) correct phers have started to use it as a basis for speculations
the response for a recognized bias, or (4) block the about the general architecture of the human mind
response from overt expression if it is identified to (e.g., Carruthers, 2009; Samuels, 2009). Yet, simi-
violate a valid rule of inference. lar to Epstein’s (1994) CEST, the theory has been
Whereas the intuitive responses generated by criticized for providing no more than a conceptual
System 1 are determined by the accessibility of men- framework that can be applied to empirical data in
tal contents (Higgins, 1996), processing in System a post hoc fashion without generating novel predic-
2 is guided by the application of logical rules of tions that could be empirically confirmed or discon-
inference. In the case of heuristic judgments, highly firmed (Keren & Schul, 2009). We will return to
accessible contents in System 1 will often pass the this concern in our overarching discussion of criti-
monitoring activities of System 2 through a process cism against generalized dual process theories.
of attribute substitution. In general terms, attribute
substitution occurs when an “individual assesses a Reflection–Reflexion Model
specified target attribute of a judgment object by The reflection–reflexion model proposed by
substituting a related heuristic attribute that comes Lieberman (2003; see also Lieberman, Gaunt,
more readily to mind” (Kahneman, 2003, p. 707). Gilbert, & Trope, 2002) combines the basic idea
This process can be illustrated with the well-known of the dual system approach with recent advances
Linda problem that has been used to demonstrate in social cognitive neuroscience (see Chapter 34).
the conjunction fallacy (Tversky & Kahneman, Deviating from conceptualizations that describe
1983, p. 297): “Linda is 31 years old, single, out- automatic processes as more efficient variants of
spoken and very bright. She majored in philosophy. insufficiently practiced controlled processes (e.g.,
As a student, she was deeply concerned with issues of Bargh, 1997), the reflection–reflexion model argues
discrimination and social justice, and also partici- that automatic and controlled processes use qualita-
pated in anti-nuclear demonstrations.” According tively distinct representations that have their basis in

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distinct neural structures. According to Lieberman incorrect inferences of p in the presence of q from
(2003), the automatic–controlled distinction is observed relations of the format “if p, then q.”
insufficient, if not misleading, because it simply Arguably, the most significant contribution of
describes the operating conditions of a given process the reflection–reflexion model is the identification
(i.e., when does the process operate?) without speci- of distinct neural underpinnings of automatic and
fying the underlying computational properties (i.e., controlled processes. Thus, it does not seem surpris-
what is the process doing?). Because the reflection– ing that the theory has enjoyed its strongest influ-
reflexion model assumes distinct representational ence in the area of social cognitive neuroscience (for
underpinnings, it also allows for complex interac- a review, see Lieberman, 2007). Yet, in traditional
tions between automatic and controlled processes. social psychology, its impact has mostly taken the
Such interactions are difficult to reconcile with the form of citations in sample lists of generalized dual
view that automatic and controlled processes draw process theories, with few examples of studies that
on the same underlying mental representations, the have tested novel predictions derived from the
only difference being that automatic processes oper- theory.
ate more efficiently as a result of practice.
The first system, called the X-system with refer- Reflective–Impulsive Model
ence to the term reflexive, is proposed to involve the One the most influential dual system theories
amygdala, basal ganglia, and lateral temporal cortex. to date is Strack and Deutsch’s (2004) reflective–
Reflexive processes in the X-system link affect and impulsive model (RIM) of social behavior. The
meaning to currently represented stimuli by means RIM argues that social behavior is guided by two
of simple stimulus-stimulus associations (semantic simultaneously operating systems of information
meaning) or stimulus-outcome associations (affec- processing, which are described as the reflective sys-
tive meaning). These associations build the founda- tem (RS) and the impulsive system (IS), respectively.
tion for a person’s implicit theories and generalized Even though both systems are assumed to operate in
expectations about the world, which are assumed to parallel, the IS enjoys priority over the RS because
develop slowly over time and over extended periods the RS operates only under conditions of sufficient
of learning. The neurons in the X-system are highly cognitive capacity, whereas information processing
interdependent, in that they are mutually influenced in the IS is assumed to be resource independent.
by the neurons they are influencing. As a result, the Similar to other dual system theories, the RIM states
activation of associations in the X-system operates that the IS operates on the basis of simple associa-
in a parallel fashion on the basis of similarity and tive links between elements that are formed and
pattern matching, such that observed relations of activated according to the principles of similarity
the format “if p, then q” will create a reflexive ten- and contiguity. Information processing in the RS,
dency to draw the logically incorrect inference “if in contrast, is assumed to involve propositionally
q, then p.” represented relations between elements, which are
The second system, called the C-system with ref- tagged with truth values (i.e., true vs. false). These
erence to the term reflective, is proposed to involve operating characteristics make the RS capable of
the anterior cingulate cortex, prefrontal cortex, various operations that cannot be performed by the
and medial temporal lobe. The operation of the IS, the most important of which are the processing
C-system is assumed to be conditional on the fail- of negations and representations of the future. Thus,
ure of the X-system to achieve a momentary goal, even though accessible associations in the IS provide
such that reflective processes are initiated only if the basis for propositional representations in the RS,
(1) the implicit theories or generalized expectan- their functionally distinct operating principles can
cies in the X-system are violated, or (2) there are no have different behavioral implications if processing
implicit theories or generalized expectancies in the in the RS involves the negation of activated associa-
X-system that are applicable to guide behavior in a tions in the IS (see Deutsch, Gawronski, & Strack,
novel situation. As such, the primary function of 2006; Gilbert, 1991) or the delay of gratification
the C-system is to handle context-specific “excep- (see Metcalfe & Mischel, 1999).
tions to the rule” for which the generalizations in Another central assumption of the RIM con-
the X-system are not prepared. Reflective inferences cerns the translation of mental representations into
in the C-system are assumed to operate in a sequen- behavior. The RIM assumes that the RS and the
tial manner on the basis of causal and logical rela- IS influence behavior through a common pathway
tions, which allows the C-system to block logically that includes the activation of behavioral schemata

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of varying abstractness (Norman & Shallice, 1986). processing make it more similar to generalized
These behavioral schemata can be activated directly dual process theories than phenomenon-specific
through the spread of activation from momentarily dual process theories of persuasion. The theoretical
accessible associations in the IS, which may elicit an core of the APE model is the distinction between
impulsive tendency to either approach or avoid a associative and propositional processes. Associative
given object. Alternatively, behavioral schemata may processes are defined as the activation of associa-
be activated indirectly through behavioral intentions tions in memory, which is driven by principles of
generated in the RS, which are guided by (1) the similarity and contiguity. Propositional processes
subjective hedonic quality of future states that may are defined as the validation of the information
result from a given behavior (i.e., value) and (2) the implied by activated associations, which is assumed
subjective probability with which the behavior may to be guided by principles of logical consistency.
produce the focal outcome (i.e., expectancy). To the extent that the propositional information
Going beyond other dual process models that implied by activated associations is consistent, it
focus primarily on cognitive and affective processes, will be used for judgments and behavioral deci-
the RIM attributes an important role to motiva- sions. If, however, the information implied by acti-
tional processes, which may operate in the IS in at vated associations is inconsistent, aversive feelings
least two different ways. First, the RIM assumes that of dissonance will induce a tendency to resolve the
motivational orientations to approach or avoid an dissonance-provoking inconsistency before a judg-
object may be elicited by mere processing of posi- ment or behavioral decision is made (see Festinger,
tive or negative information, mere perception of 1957). In general terms, inconsistency may be
approach or avoidance movements, the experience resolved either by rejecting one of the propositions
of positive or negative affect, or the execution of that are involved in inconsistent belief systems or by
approach or avoidance motor actions. Conversely, searching for an additional proposition that resolves
motivational orientations of approach or avoidance the inconsistency (Gawronski & Strack, 2004).
are assumed to facilitate the processing of infor- To the extent that the inconsistency is resolved by
mation, the experience of affective states, and the rejecting one of the involved propositions, activated
execution of behavior that are compatible with the associations and endorsed propositional beliefs
current motivational state (see Neumann, Förster, will show a dissociation because mere negation of
& Strack, 2003). Second, the RIM integrates basic a proposition (e.g., “it is not true that old people
principles of homoeostatic dysregulation, such that are bad drivers”) does not necessarily deactivate the
deprivation of basic needs is assumed to activate mental associations that underlie that proposition
behavioral schemata that are linked to successful (i.e., the association between the concepts old people
satisfaction of those needs through a history of past and bad drivers). The prototypical example of such
experiences. cases are dissociations between explicit and implicit
To date, the RIM enjoys the status of being the measures, given that explicit self-report measures
most influential dual system theory in the genera- assess the outcome of propositional validation pro-
tion of empirical research. This research includes cesses (e.g., survey questions asking participants to
a wide range of topics within and beyond social report their agreement or disagreement with a par-
psychology, such as the roles of impulse and con- ticular statement), whereas implicit measures (e.g.,
trol in self-regulation (e.g., Hofmann, Rauch, implicit association test, sequential priming tasks)
& Gawronski, 2007), limits in the processing of provide a proxy for the activation of associations
negations (e.g., Deutsch et al., 2006), the relation in memory. Even though the original formulation
between personality traits and behavior (e.g., Back, of the APE model was primarily concerned with
Schmukle, & Egloff, 2009), and emotional effects the role of associative and propositional processes
of food deprivation (e.g., Hoefling et al., 2009). in evaluation (Gawronski & Bodenhausen, 2006a,
2006b), its basic principles are equally applicable to
Associative-Propositional Evaluation Model nonevaluative, semantic information (Gawronski,
Even though Gawronski and Bodenhausen’s LeBel, & Peters, 2007; for an example, see Peters &
(2006a, 2006b, 2007, 2011) associative–prop- Gawronski, 2011).
ositional evaluation (APE) model was originally By emphasizing the ubiquitous roles of associa-
designed to resolve various inconsistencies in the tive and propositional processes in social information
literature on implicit and explicit attitude change, processing, the APE model has a strong resemblance
its emphasis on general principles of information to other generalized dual process theories. However,

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the APE model also includes a number of assump- processes (Gawronski & Bodenhausen, 2007, 2009,
tions that distinguish it from these models. First, 2011). For example, even though the activation of
whereas most generalized dual process theories associations may occur unintentionally, associations
propose the existence of two systems with dis- may also be activated intentionally. In a similar vein,
tinct operating characteristics (e.g., Epstein, 1994; complex propositional inferences may require cog-
Kahneman, 2003; Lieberman, 2003; Smith & nitive effort, but propositional inferences may occur
DeCoster, 2000; Strack & Deutsch, 2004), the APE quickly and effortlessly if the complexity of these
model does not make any assumptions about inher- inferences is low (see Gawronski & Bodenhausen,
ent links between processes and systems (Gawronski 2007, 2011).
& Bodenhausen, 2011). In that sense, the APE
model can be described as a dual process theory in Criticism of Generalized Dual
the original sense of the term, whereas most other Process Theories
generalized dual process theories represent examples During the past decade, generalized dual process
of dual system theories. Second, the APE model does theories have been extremely influential in guid-
not make any claims implying that one process is ing interpretations of empirical data far beyond the
fast learning whereas the other is slow learning. To boundaries of social psychology. In fact, their steadily
the contrary, the APE model argues that either the increasing impact seems to be associated with a
outcome of associative processes or the outcome of decreasing influence of their phenomenon-specific
propositional processes can be more or less robust precursors, some of which have already acquired the
against external influences depending on (1) the status of “historical milestones” that have ceased to
nature of the external influence, and (2) mutual inspire novel research. However, despite their over-
interactions between the two processes (Gawronski whelming influence, generalized dual process theo-
& Bodenhausen, 2006a, 2007, 2011). Third, the ries have also been the target of criticism.
APE model makes specific assumptions about how One argument that has been raised against the
associative and propositional processes interact with distinction between associative and rule-based pro-
each other. These assumptions imply a number of cesses is that information processing can be parsimo-
novel predictions about the conditions under which niously described in terms of general if–then rules
a given factor should produce (1) changes in explicit (e.g., Kruglanski & Dechesne, 2006; Kruglanski,
but not implicit evaluations (e.g., Gawronski Erb, Pierro, Mannetti, & Chun, 2006). Because
& Strack, 2004; Gregg, Seibt, & Banaji, 2006); this description can be applied to both associative
(2) changes in implicit but not explicit evaluations and rule-based processes, the proposed distinctions
(e.g., Gawronski & LeBel, 2008; Grumm, Nestler, between qualitatively distinct processes is claimed
& von Collani, 2009); (3) corresponding changes to be misleading. In an abstract sense, all inference
in explicit and implicit evaluations, with changes in processes could be described as rule-based in terms
implicit evaluations being mediated by changes in of general if–then rules. According to Kruglanski
explicit evaluations (e.g., Peters & Gawronski, 2011; and colleagues, such rule-based inferences may be
Whitfield & Jordan, 2009); and (4) corresponding influenced by various judgmental parameters, such
changes in explicit and implicit evaluations, with as subjective relevance, task demands, cognitive
changes in explicit evaluations being mediated by capacity, accessibility, and different kinds of moti-
changes in implicit evaluations (e.g., Gawronski & vations. Thus, data patterns that have been inter-
LeBel, 2008; Whitfield & Jordan, 2009). Finally, preted as reflecting the operation of qualitatively
the APE model draws a sharp line between operat- distinct processes may in fact reflect the operation
ing principles (i.e., associative vs. propositional) and of a single rule-based process that is modulated by
operating conditions (i.e., automatic vs. controlled) the proposed processing parameters.
of mental processes, in that operating principles rep- In response to this criticism, however, one could
resent definitions of what a given process is doing, object that the proposed interpretation in terms of
whereas operating conditions represent empirical general if–then rules seems too abstract to specify
assumptions about the conditions under which how exactly rule-based processes are operating. In
the process is operating. Importantly, the model fact, claiming that all psychological processes follow
assumes that there is no perfect overlap between general if–then rules does not go far beyond stating
operating principles and operating conditions, that all psychological processes follow identifiable
such that both associative and propositional pro- regularities instead of being completely random.
cesses can have features of automatic or controlled Because all of the reviewed models agree that both

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associative and rule-based processes follow identifi- every empirical finding in a post hoc fashion. At the
able regularities and that neither of them is random, same time, they do not provide precise predictions
one could argue that the single-process criticism mis- that could disconfirm them, nor do they include
construes the basic distinctions of generalized dual specific claims that could empirically distinguish
process theories. According to these theories, associa- them from other dual system theories. Even though
tive processes are guided by similarity and contiguity, these concerns seem applicable to several of the
whereas rule-based processes are guided by syllogistic reviewed models, it is important to note that they
relations and logical consistency. Moreover, by intro- also apply to the single process models that have
ducing several parameters that presumably modulate been proposed as superior alternatives. Of course,
a single rule-based process, the proposed alternative this does not invalidate the criticism of imprecision
implicitly assumes that the operation of these param- and lack of testable predictions. To the contrary,
eters does not require further specification—an the fact that theories with a high degree of general-
assumption that is rejected by generalized dual pro- ity often lack the level of specificity that is required
cess theories. For example, stating that rule-based for the derivation of testable predictions (Quine &
inferences are influenced by subjective relevance does Ullian, 1978) has important implications for theory
not clarify how relevance is determined in the first construction in social psychology. We will return to
place. Similarly, stating that accessibility influences this issue in the final section of this chapter.
what information is considered in rule-based infer-
ences does not clarify why some information tends Formalized Dual Process Theories
to be more accessible than other information. From Simultaneous to the emergence of generalized
a dual process perspective, one could argue that the dual process theories, social cognition researchers
process of determining the subjective relevance of realized that many behaviors that had been presumed
accessible information is functionally equivalent to reflect automatic processes are not process pure,
to the process of propositional validation, whereas but instead conflate the joint contributions of auto-
accessibility is determined by the similarity matching matic and controlled processes. In addition, many
principles of associative processes. researchers became concerned about method-related
Another, more fundamental criticism is that confounds between processes and tasks, for example,
generalized dual process theories have a tendency when automatic processes are assessed with one type
to create lists of process characteristics that may of task (e.g., implicit measures) and controlled pro-
not necessarily overlap (Keren & Schul, 2009). cesses with another (e.g., explicit measures). These
This criticism has been raised in particular against concerns have led researchers to adopt mathemati-
dual system theories, which describe the proposed cal modeling procedures from cognitive psychology
systems by means of several features that may not to quantify the joint contributions of automatic and
covary. For example, describing one system as affec- controlled processes to behavioral responses within
tive, automatic, holistic, and associative and the a single task.
other one as cognitive, controlled, analytic, and
logical (e.g., Epstein & Pacini, 1999) raises ques- Control-Dominating Process
tions about whether cognitive processes cannot be Dissociation Model
automatic, holistic, or associative. This criticism The most prominent of these modeling tech-
resembles earlier concerns about the conflation niques is Jacoby’s (1991) process dissociation (PD)
of different features of automaticity, stating that model. The basic idea of PD models is that auto-
a given process rarely meets all of the four crite- matic and controlled processes sometimes work in
ria (i.e., unintentional, efficient, uncontrollable, concert to produce a behavioral response, while
unconscious; see Bargh, 1994). at other times automatic and controlled processes
Related to this argument, generalized dual pro- work in opposition to each other (for reviews, see
cess theories have been criticized for lacking concep- Payne, 2008; Payne & Bishara, 2009). For example,
tual precision, which makes it difficult to identify many implicit measures—such as the implicit asso-
empirical evidence that could disprove them. In ciation test (Greenwald et al., 1998) or evaluative
fact, it has been argued that these theories provide priming (Fazio et al., 1995)—involve one class of
no more than nominal lists of definitions instead of trials that is described as compatible and another
empirically testable predictions. For example, Keren class of trials that is described as incompatible (see
and Schul (2009) raised concerns that dual system Gawronski, Deutsch, LeBel, & Peters, 2008). The
theories in particular can accommodate virtually basic idea is that both automatic and controlled

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processes will lead to the correct response on com- block, but an incorrect response in the incompat-
patible trials (thereby facilitating fast and accurate ible block.
responses). On incompatible trials, however, only These influences can be depicted graphically as
controlled processes will lead to the correct response, processing trees that describe how automatic and
whereas automatic processes will lead to the incor- controlled processes may interactively determine
rect response (thereby inhibiting fast and accurate correct versus incorrect responses on a given task.
responses). For example, in an implicit associa- In Jacoby’s (1991) PD model, controlled processes
tion test designed to measure automatic racial bias are assumed to dominate, in that automatic pro-
(Greenwald et al., 1998), controlled identification cesses influence the behavioral outcome only if
of a black or white face will produce an accurate controlled processes fail (Figure 14.5a). If con-
key response in both the compatible and the incom- trolled processes succeed (depicted as C in Figure
patible block. In contrast, automatic racial bias will 14.5a), participants will show the correct response
produce an accurate key response in the compatible on both compatible and incompatible trials. If,

(a)

Compatible Incompatible

Controlled
Process Correct Correct
C Succeeds

Stimulus
Automatic
Process Correct Incorrect
A Succeeds
1-C
Controlled
Process
Fails
1-A Automatic
Process Incorrect Correct
Fails

(b)

Compatible Incompatible

Automatic
Process Correct Incorrect
Succeeds
A

Stimulus
Controlled
Process Correct Correct
1-A C Succeeds
Automatic
Process
Fails
1-C Controlled
Process Incorrect Incorrect
Fails

Figure 14.5 Two variants of process dissociation models of automatic and controlled processing. Panel (a) depicts a model in which
controlled processes are assumed to dominate; panel (b) depicts a model in which automatic processes are assumed to dominate.
(Adapted from Conrey, Sherman, Gawronski, Hugenberg, & Groom, 2005. Reprinted with permission.)

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however, controlled processes fail (depicted as probability of a correct response on incompatible tri-
1 – C in Figure 14.5a), the behavioral outcome als can be described as:
depends on the operation of automatic processes. If
automatic processes drive the response (depicted as p(correct | incompatible) = C + (1 – C) × (1 – A)
A in Figure 14.5a), participants will show the cor-
rect response on compatible trials but the incorrect Through the use of linear algebra, these equations
response on incompatible trials. Yet, if automatic can be solved for C and A, which allows researchers
processes fail (depicted as 1 – A in Figure 14.5a), to quantify the relative impact of automatic and
the model assumes a bias in the opposite direc- controlled processes. Without going into the details
tion, such that participants will show the incor- of the mathematical conversion, the controlled pro-
rect response on compatible trials but the correct cess can be quantified algebraically as:
response on incompatible trials.
The advantage of formalized dual process mod- C = p(correct | compatible) – p(incorrect |
els is that they provide mathematical equations that incompatible)
can be used to quantify the relative contributions of
distinct processes to performance on tasks in which Using the specific number that has been com-
automatic and controlled processes can work in puted for C, the automatic process can then be cal-
concert or in opposition. The basic idea is to derive culated as:
two equations from the proposed structure in the
processing tree, one for the probability of correct A = p(incorrect | incompatible)/(1 – C)
responses on compatible trials and one for the prob-
ability of correct responses on incompatible trials. In For example, if the empirically observed prob-
Jacoby’s (1991) PD model, these equations include ability of correct responses on compatible trials
two parameters as unknowns: C, which is supposed is 74 and the probability of correct responses on
to capture the impact of controlled processes; and incompatible trials is 46, the resulting estimate for
A, which is supposed to capture the impact of auto- C is 20 and the estimate for A is 675.1 Such esti-
matic processes. Using the empirically observed mates can be calculated for each participant in a
probabilities of correct responses on compatible and given sample, allowing the use of these estimates
incompatible trials in a given data set, the particular as dependent variables in experimental designs or
values of these unknowns can be calculated through as independent variables in individual difference
simple algebra. designs.
For example, using the graphical depiction of
Jacoby’s (1991) model in Figure 14.5a, the prob- Automaticity-Dominating Process
ability of a correct response on compatible trials Dissociation Model
should be equal to all processing paths from left to Even though Jacoby’s (1991) PD model has
right that lead to a correct response in the “compat- been successfully applied to various tasks in the
ible” column. The two paths that produce such a social-cognitive literature (for a review, see Payne
response are Controlled Process Succeeds, which can & Bishara, 2009), the model’s premise that auto-
be depicted as C, and Controlled Process Fails in con- matic processes operate only when controlled pro-
junction with Automatic Process Succeeds, which can cesses fail does not seem applicable to tasks in which
be depicted as (1 – C) × A. Thus, in statistical terms, automatic processes play a dominant role despite
the probability of a correct response on compatible the potential operation of controlled processes. For
trials can be described as: example, in the Stroop task, automatic word read-
ing may elicit a tendency to respond on the basis of
p(correct | compatible) = C + (1 – C) × A the semantic meaning of a colored word, which has
to be overcome by controlled processes if the word
The same logic can be applied to the prob- meaning does not match the ink color in which the
ability of a correct response on incompatible trials. word is presented. To address this problem, Lindsay
The two paths that produce such a response are and Jacoby (1994) presented a modified variant
Controlled Process Succeeds, which is again depicted of Jacoby’s (1991) PD model, in which automatic
as C, and Controlled Process Fails in conjunction with processes are assumed to dominate, such that con-
Automatic Process Fails, which is depicted as (1 – C) × trolled processes drive responses only if automatic
(1 – A). On the basis of these processing paths, the processes fail. This model can again be depicted as

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a processing tree (see Figure 14.5b). Even though Quadruple-Process Model
the positions of automatic and controlled processes A shared assumption of the two PD models is that
are reversed in Lindsay and Jacoby’s (1994) model, one of the two processes operates only to the extent
the underlying logic remains the same. If automatic that the other one fails. For example, in Jacoby’s
processes drive the response (depicted as A in Figure (1991) model, automatic processes are assumed to
14.5b), participants will show the correct response operate only if controlled processes fail (see Figure
on compatible trials but the incorrect response on 14.5a). Conversely, in Lindsay and Jacoby’s (1994)
incompatible trials. If, however, automatic processes model, controlled processes are assumed to operate
fail (depicted as 1 – A in Figure 14.5b), the final only if automatic processes fail (see Figure 14.5b).
response depends on the operation of controlled Conrey, Sherman, Gawronski, Hugenberg, and
processes. If controlled processes succeed (depicted Groom (2005) argued that these assumptions make
as C in Figure 14.5b), participants will show the cor- the two PD models less suitable to capture situa-
rect response on both compatible and incompatible tions in which automatic and controlled processes
trials. However, if controlled processes fail (depicted operate simultaneously, as is the case when one
as 1 – C in Figure 14.5b), the model assumes incor- process overrides the impact of another process (see
rect responses on both compatible and incompat- also Sherman et al., 2008). To address this limita-
ible trials. Using the algebraic logic outlined for tion, Conrey et al. proposed their quadruple pro-
Jacoby’s (1991) PD model, the probability of a cor- cess model (quad model), which includes statistical
rect response on compatible trials can be formalized parameters for four (instead of two) qualitatively
as follows: distinct processes: (1) the likelihood that an auto-
matic association is activated (described as associa-
p(correct | compatible) = A + (1 – A) × C tion activation or AC); (2) the likelihood that the
correct response to the stimulus can be determined
Conversely, the probability of a correct response (described as discriminability or D); (3) the likeli-
on incompatible trials can be formalized as follows: hood that an automatic association is successfully
overcome in favor of the correct response (described
p(correct | incompatible) = (1 – A) × C as overcoming bias or OB); and (4) the likelihood
that a general response bias (e.g., right-hand bias)
On the basis of these equations, the automatic drives the response (described as guessing or G).
process can be quantified algebraically as follows: The proposed interplay of these processes in the
quad model can again be depicted as a processing
A = p(correct | compatible) – p(correct | tree that specifies how their joint operation can
incompatible) lead to correct or incorrect responses on compat-
ible and incompatible trials (Figure 14.6). The most
Using the quantitative estimates for A, the con- significant component of the model is the assump-
trolled process can then be calculated as follows: tion that activated associations (reflected in the AC
parameter) and correct identification of the correct
C = p(correct | incompatible)/(1 – A) response (reflected in the D parameter) can produce
two response tendencies that may be congruent or
Although applications of PD have mostly used incongruent with each other. If they are incongru-
Jacoby’s (1991) original formulation instead of ent, inhibitory control has to be engaged to suppress
Lindsay and Jacoby’s (1994) modified version, the the response tendency elicited by activated associa-
data analytic strategy of PD has been successfully tions in favor of the correct response (reflected in
applied to a wide range of questions in social psy- the OB parameter). For example, in an Implicit
chology (for a review, see Payne & Bishara, 2009). Association Test designed to measure automatic
Examples of such applications include racial bias preferences for whites over blacks, automatic stereo-
in weapon identification (e.g., Payne, 2001), ste- typic associations may elicit a tendency to press the
reotypic biases in memory (e.g., Sherman, Groom, “negative” key in response to a black face. In the
Ehrenberg, & Klauer, 2003), the use of heuristics so-called incongruent block, this tendency has to be
in social judgment (e.g., Ferreira, Garcia-Marques, inhibited in favor of the correct “black” response. In
Sherman, & Sherman, 2006), and mood effects on this case, the quad model’s AC parameter reflects the
automatic evaluations (e.g., Huntsinger, Sinclair, & strength of automatic stereotypic associations; the
Clore, 2009). D parameter reflects participants’ ability to identify

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Compatible Incompatible
Left Right Left Right

Association
OB + + + +
Overcome
Stimulus
D Discriminable
Association
1 - OB Not Overcome + + − −
Association
Activated
AC Stimulus Not
1-D + + − −
Discriminable
Stimulus
Stimulus
Discriminable + + + +
1 - AC D
Association
Not Activated Guess Consistent
− + − +
G with Bias
1-D Stimulus Not
Discriminable Guess
1-G Inconsistent + − + −
with Bias

Figure 14.6 The quadruple process model of automatic and controlled processing. (Adapted from Conrey, Sherman, Gawronski,
Hugenberg, & Groom, 2005. Reprinted with permission.)

the correct response; and the OB parameter reflects likelihood statistics to identify parameter estimates
participants’ success in inhibiting automatic stereo- that minimize the discrepancy between the empiri-
typic associations in favor of the correct response. In cally observed probabilities of correct and incorrect
addition, the quad model’s G parameter reflects the responses and the corresponding probabilities that
strength of general response tendencies, such as the are predicted through the equations of the model
tendency to show a right-hand response. (for more details regarding the statistics underlying
Although the higher number of processes the quad model, see Conrey et al., 2005).
increases the complexity of the mathematical equa- Even though the conceptual relation between
tions in the quad model, the derivation of these the quad model’s parameters to the parameters of
equations is equivalent to the two PD models. For the two PD models is still under debate (Payne &
example, if the correct response for incompatible Bishara, 2009; Sherman, Klauer, & Allen, 2010),
trials in a given task is defined as the right key, the the quad model’s integration of multiple distinct
three paths that lead to a correct response in the processes provides a more fine-grained analysis
quad model’s processing tree (see Figure 14.6) pro- compared with traditional dual process theories
duce the following equation: (Sherman, 2006). In a technical sense, the quad
model is thus better described as a multiple process
p (correct | incompatible-right) = [AC × D × OB] model rather than a dual process model, although it
+ [(1 – AC) × D] + [(1 – AC) × (1 – D) × G] retains the emphasis on automatic and controlled
processes. So far, the quad model has demonstrated
The same logic applies to the derivation of the its potential mostly in the analysis of data obtained
equations for the observed probabilities of correct with implicit measures, which often remain ambig-
responses on the other types of trials. Yet, an impor- uous as to whether a given effect is driven by dif-
tant difference between the quad model and PD ferences in automatic associations or by any of
models is that the latter produce two equations with the other three processes proposed by the model.
two unknowns that can be solved through linear Whereas in some cases, previous interpretations
algebra. In contrast, the quad model entails more turned out to be accurate, interpretations of other
equations than unknowns. Consequently, parameter findings had to be revised, such that effects that
values cannot be calculated directly through linear have been attributed to differences in automatic
algebra, but have to be estimated through alternative associations turned out to be driven by other pro-
procedures. The procedure employed by the quad cesses, such as differences in overcoming the biasing
model is multinomial modeling (for a review, see influence of automatic associations (for a review, see
Batchelder & Riefer, 1999), which uses maximum Sherman et al., 2008).

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Criticism of Formalized Dual The common result is that harmless objects were
Process Theories more frequently misidentified as guns when the face
Compared with phenomenon-specific and gen- prime was black than when it was white, whereas
eralized dual process theories, formalized models guns were more frequently misidentified as harmless
have a unique advantage, in that they provide math- objects when the face prime was white than when
ematical implementations that allow researchers to it was black (for a review, see Payne, 2006). Using
quantify the relative contributions of the proposed Jacoby’s (1991) PD model, Payne (2001) calculated
processes to a given task. At the same time, there separate estimates reflecting participants’ ability
have been controversies surrounding the proper to identify guns and harmless objects (reflected in
interpretation of the obtained parameter estimates the model’s C parameter) and stereotypic biases in
(Payne & Bishara, 2009; Sherman et al., 2010). guessing the nature of the target stimulus if partici-
An important issue—which applies equally to the pants were unable to identify the stimulus (reflected
two PD models as well as the quad model—is in the model’s A parameter). Importantly, whether
that formalized models are often assumed to pro- or not the two processes—identification of the tar-
vide direct access to automatic and controlled pro- get object and stereotypic bias in guessing the nature
cesses through the nature of their algebraic logic. of the target—operate unintentionally, efficiently,
For example, researchers using Jacoby’s (1991) PD unconsciously, and uncontrollably is an empirical
model often assume that the two processes captured question about the conditions under which the two
by the model are defined as automatic or controlled processes operate; it is not an inherent feature of the
through the basic logic of the model. In part, this two processes per se.
assumption has its roots in misleading depictions Addressing this concern, Payne and Bishara
of the parameter estimates as automatic (using the (2009) have argued that applications of PD mod-
acronym A) and controlled (using the acronym C). els to particular tasks usually involve one feature of
Such depictions are problematic for at least two automaticity by definition, whereas claims about
reasons. First, as outlined in the initial sections of other features represent empirical hypotheses that
this chapter, the different features of automaticity have to be tested as such. With regard to weapon
and control do not necessarily covary (Bargh, 1994; identification, for example, Payne and Bishara have
Moors & De Houwer, 2006), which makes generic argued that C depicts an intentional process and
descriptions of parameters as automatic or con- A an unintentional process, with their (un)inten-
trolled misleading, as long as it is not specified in tionality being defined a priori through the basic
which particular sense the captured process is sup- structure of the task. However, this conceptualiza-
posed to be automatic or controlled. Second, and tion stands in contrast to research showing that
more seriously, generic descriptions of parameters estimated values of A increased when participants
as automatic and controlled conflate the nature of a were instructed to intentionally use race as a cue in
given process (i.e., what is the process doing?) with identifying the target object (Payne, Lambert, &
its operating conditions (i.e., under which condi- Jacoby, 2002). Applied to Payne and Bishara’s argu-
tions does the process operate?). After all, any claims ment, this result leads to the paradoxical conclusion
about the conditions under which a process is oper- that a process that is defined as unintentional can be
ating represent empirical assumptions that have to intentional. Describing the process captured by the
be tested as such, and this empirical work cannot A parameter as stereotypic bias without reference
be delegated to the application of a mathematical to intentionality (or other features of automatic-
procedure. ity) avoids this problem because stereotypic biases
To illustrate this issue, consider Payne’s (2001) can operate either intentionally or unintentionally.
application of Jacoby’s (1991) PD model to a Similar considerations apply to the interpretation of
sequential priming task designed to investigate ste- the C parameter. In the weapon identification task,
reotypic biases in weapon identification. On each this parameter reflects the identification of the tar-
trial of the task, participants are briefly presented get object, which may or may not be intentional,
with either a black or a white face prime, which is conscious, resource dependent, and controllable.
immediately followed by a target picture showing The bottom line is that formalized dual process
either a gun or a harmless object. The target picture (and multiple process) theories are very well suited
is quickly replaced by a black-and-white pattern to quantifying the contribution of qualitatively dis-
mask, and participants’ task is to indicate whether tinct processes (e.g., identification of target object,
the target picture showed a gun or a harmless object. stereotypic bias). However, any claims about the

306 Dual Process Theori es

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operating conditions of these processes are empiri- closer to the notion of model. To be sure, formalized
cal assumptions that have to be tested as such. The models are extremely valuable in providing quantifi-
mere application of mathematical procedures can- cations of qualitatively distinct processes. However,
not replace this empirical work. these models usually do not include any if–then con-
ditionals about these processes that could be tested
Outlook empirically. Of course, it is entirely possible to use
Dual process theories play a central role in social formalized models to conduct more stringent tests
psychology, and the amount of research that has of predictions made by other theories that include
been stimulated by these theories is simply enor- if–then conditionals. Yet, any such predictions are
mous. In addition to reviewing the core assump- extrinsic to these models, in that they are not logi-
tions of the most prominent theories, we have tried cally derived from their core assumptions.
to provide a historical perspective by describing the These considerations have important implica-
development of dual process theorizing from the tions for dual process theorizing. During the past
emergence of phenomenon-specific theories in the decade, generalized dual process models have clearly
1980s to the recent advances made by generalized proved their usefulness as integrative frameworks by
and formalized dual process theories. An interest- providing conceptual links between phenomena and
ing question is where dual process theorizing will research findings that have not been related before.
go from here. In the final sections of this chapter, Similarly, formalized dual process models provide a
we offer some conceptual considerations regard- powerful tool, not only to disentangle, but also to
ing the current state of theorizing and discuss how quantify the contributions of qualitatively distinct
some limitations of current theories could possibly processes to overt behavioral responses. Yet, what is
be overcome. still missing in both kinds of models is a concep-
tual integration of the empirically confirmed if–then
Models Versus Theories conditionals that have contributed to the rise of
In line with the common usage of terminol- phenomenon-specific dual process theories in 1980s
ogy in social psychology, we have used the terms and 1990s. In addition, it seems desirable to for-
theory and model interchangeably. Yet, many phi- mulate new if–then conditionals that allow research-
losophers of science consider theories and models as ers to derive novel predictions. Thus, an important
conceptually distinct. Whereas theories are usually task for future theorizing is to combine the unique
regarded as sets of well-specified if–then condition- characteristics of the three dual process approaches:
als that link two or more concepts in a particular (1) the predictive power of phenomenon-specific
manner, models are regarded as nominal descrip- dual process theories, (2) the integrative capacity of
tions that provide a conceptual frame of reference. generalized dual process models, and (3) the meth-
Even though the boundaries between theories and odological advantages of formalized dual process
models may become somewhat blurry when the dis- models.
tinction is applied to theorizing in social psychol-
ogy, it seems useful to keep the distinction in mind How Many Processes Are There?
when comparing different types of dual process the- A final question that deserves attention in a chap-
ories. For example, phenomenon-specific dual pro- ter on dual process theories is: How many processes
cess theories seem closer to the notion of theory, in are there? During the past decade, this question has
that they include specific if–then conditionals about sparked controversial debates, with some theorists
links between psychological concepts. In contrast, arguing for the classic dual process distinction (e.g.,
many (though not all) of the reviewed generalized Deutsch & Strack, 2006) and others endorsing either
dual process theories seem closer to the notion single process (e.g., Kruglanski et al., 2006) or mul-
of model, in that they primarily include nominal tiple process alternatives (e.g., Sherman, 2006). In
descriptions. To the extent that these models lack evaluating the arguments that have been raised in
clearly specified if–then conditionals, their descrip- these debates, it is important to note that existence
tive classifications do not imply any predictions claims—such as claims about the existence of one, two,
that could be confirmed or disconfirmed. Instead, or multiple processes—are ontological in nature. In
their functional value lies in their integrative capac- the philosophy of science, ontological claims fall into
ity as frames of reference to describe observed phe- the realm of metaphysics, which means that they can-
nomena. Similar considerations can be applied to not be tested empirically (e.g., Popper, 1934; Quine,
formalized dual process theories, which also seem 1960). In other words, we cannot test empirically

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if there are one, two, or multiple processes. Still, Conclusion
researchers can make decisions about the usefulness During the past three decades, dual process
of ontological claims by empirically testing assump- theorizing has exerted an overwhelming impact on
tions about the proposed processes. To the extent that research in social psychology. Despite the reviewed
the predictions implied by a particular class of theories criticism of dual process theorizing, it seems highly
are confirmed, their underlying ontological claims are unlikely that this influence will dissipate in the near
typically regarded as justified. Yet, if these predictions future. After all, the enormous body of research that
are continuously disconfirmed, it seems likely that has been inspired by dual process theories speaks
researchers will at some point reject the underlying for itself, and it is difficult to imagine how a poste-
ontological claims. Note, however, that in these cases riori explanations of alternative accounts could lead
it is not the existence claim itself that is confirmed to a full replacement of the dual process idea. Yet,
or disconfirmed, but the assumptions that are made many of the concerns that have been raised against
about the proposed entities. dual process theories seem justified on conceptual
Evaluated from this point of view, dual process grounds. To the extent that dual process theorists
theories have fared very well, which explains their take these concerns seriously, theorizing in social
dominant role in social psychology. At the same psychology can only become stronger.
time, it is essential to reiterate the quest for novel
predictions, which still represent the hallmark of Author Note
theory evaluation. As noted in our earlier discussion Preparation of this chapter has been supported
of generality–specificity trade-offs, theories with a by the Canada Research Chairs Program and the
high degree of generality are certainly functional in Social Sciences and Humanities Research Council
their capacity to explain a wide range of phenomena of Canada. We are grateful to Jeff Sherman for valu-
with a parsimonious set of basic principles. At the able comments on an earlier version of this chapter.
same time, highly integrative theories often come Please address correspondence to
at the cost of specificity, which is essential for the Bertram Gawronski, Ph.D., Department of
derivation of novel predictions (Quine & Ullian, Psychology, The University of Western Ontario,
1978). Even though this concern has been raised Social Science Centre, London, Ontario N6A 5C2
in particular against generalized dual process theo- Canada; e-mail: bgawrons@uwo.ca.
ries (e.g., Keren & Schul, 2009), it is important to
note that it equally applies to their single process Notes
alternatives, whose high levels of generality make 1. Note that p(correct | compatible) = 1 – p(incorrect | compat-
them capable of explaining almost any observable ible). Correspondingly, p(correct | incompatible) = 1 – p(incorrect |
incompatible).
outcome in a post hoc fashion. Yet, their capacity
for making predictions often seems rather weak, in
that it is difficult to specify in an a priori fashion
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