Chapter 12 Building a Successful Career in the Industry True/False 1. References are related people who know the applicant well and can provide information about that applicant. 2. Its illegal for college applications to ask about race, national origin, or birth date. 3. The job interviewer is not allowed to ask about an applicant's race, national origin, gender, religion, marital status, age, physical or mental disabilities, or sexual preference. 4, When resigning from a position, an employee should notify an employer in person or in writing, but not through an email. 5. The purpose of networking is to connect with people to build relationships that may result in career advancement, industry updates, and knowledge or career enhancements. Multiple Choice 1. A brief letter that introduces an 2. The form filled out by anyone who applicant to an employer is a wants a job in an operation is called a A. résumé, A. résumé, B. portfolio. B. portfolio. C. cover letter. C. cover letter. D. job application. D. job application,What is a written summary of experience, skills, and achievements that relate to the job being sought? A. Résumé B. Portfolio C. Cover letter D, Job application A video résumé should be minutes in length. A.1to3 B.4to5 C.5to10 D.10to 15 Which part of a résumé lists skills and capabilities? A. Objective B. Education C. Experience D. Qualifications By 2019, how many more jobs are predicted to be in the restaurant and foodservice industry? A. 1 million B. L.8 million C.8 million D.18 million A grant or financial aid awarded to a student for the purpose of attending college is called a(n) A. loan, B. donation, C. scholarship. D. endowment. 8. 10. lL. Test Book | Foundations of Restaurant Management & Culinary Arts ‘The Free Application for Federal Student Aid is a government form students and their parents complete and submit to obtain A. federally funded scholarships, B, a scholarship that does not need to be repaid. C. federal grants or student loans at Jow interest rates, D. work study to offset educational costs. Which of the following is the basis of good business etiquette? A, Referencing your portfolio B, Being on time for the interview C. Referring to research on the company D. Mentioning the names of your references When first meeting the interviewer, an applicant should A. refer to the interviewer as Sir or Madam. B. refer to the interviewer as Mr. or Ms. C. refer to the interviewer by his/her first name. D. avoid referring to the interviewer by any name or title unless so directed “Are you certified in cardiopulmonary resuscitation?” is an example of a(n) question. A. illegal B. closed C. indirect D. open-ended12, 13. 14, 15. 16. Chapter 12 | Building a Successful Career in the Industry “Where do you see yourself in five years?” is an example of a(n) ____ question. A. illegal B. closed C. indirect D. open-ended “Are you married?” is an example of a(n) question, A. illegal B. closed C. indirect D. open-ended How many minutes before an interview should an applicant arrive? AS B. 10 C15 D.30 ‘To advance in your career, you need to manage time and stress by A. prioritizing tasks and goals. B. eating when you are nervous. C. making sure you always have an assistant. D. assuming a position that does not pressure you. Itis standard business practice to give an employer how much notice before leaving a job? A. day B. 5 days C. L week D.2 weeks 17. A method of connecting with several people to build relationships that may result in career advancement, industry updates, and knowledge or career enhancements is A. résumé. B, emailing, C. networking, D. interviewing. 18. Which entry-level position helps the more-experienced cooks and chefs prepare and cook guests’ orders? A. Server B. Sous chef C. Prep cook D. Executive chef 19. Which member of a restaurant or foodservice operation is responsible for the overall planning, direction, and coordination of the operation? A. Maitre?” B, Supervisor C. Executive chef D, General manager 20. Which member of a restaurant or foodservice operation oversees the kitchen, from supervising all kitchen employees to purchasing food supplies and making decisions about menu items? A. Maitre d” B. Supervisor C. Executive chef D. General manager 85Test Book | Foundations of Restaurant Management & Culinary Arts 21. 22. 23. 24, 25. In the lodging industry, who is responsible for recruiting, selecting, and training qualified applicants and evaluating performance? A. Trainers B, Front office C. General manager D. Human resources In which category of careers would you encounter a travel guide? A. Lodging B. Event planning C. Transportation D, Restaurant and foodservice In which category of career would you find housekeeping services? A. Travel B. Tourism C. Lodging D, Restaurant and foodservice Where does a concierge typically work? A. Ina hotel B, Ina restaurant C. Ona cruise ship D. Ata travel office Baggage handlers and ticket agents generally work for A. airlines. B. cruise ships. C. rental car agencies. D, corporate travel offices. 26. A person who helps travelers book airplane and hotel reservations is a A. manager, B. hostess. C. tour guide. D. travel agent. ~. What type of question can be answered with a simple yes or no? A. Closed B. Indirect C. Categorical D. Open-ended . When a student has demonstrated a high level of skill and met specific performance requirements, he or she may receive a that is administered through a professional organization. A. diploma B. certification C. scholarship D. work study The execution of processes and the use of tools that increase a person's efficiency and productivity are called management. A. time B. stress C. personnel D, leadershipChapter 12 | Building a Successful Career in the Industry 30. Which type of management uses a process for people to identify what causes them tension and pressure in the workplace and in their personal lives, and then applies various strategies to minimize the effects? A. Time B. Stress C. Situation D. Leadership 31, Advertising and public relations are part of which lodging department? A. Front desk. B. Human resources C. General management D. Marketing and sales 32. A collection of samples that showcase interests, talents, contributions, and studies is called a A. résumé. B. portfolio. C. cover letter. D. job application. 33. By 2019, the National Restaurant Association estimates million people will be employed by the restaurant and foodservice industry. A. 10.5 B, 13.1 C.14.8 D. 16.9 34, After sending a résumé or applying for a position, call the business ___ to ask about open positions and the status ofan application. A. once a day B. twice a week C. once a week D. once a month 35. Someone who advises, offers insights, and provides feedback on career development plans and progress is a A. coach. B. mentor. C. teacher. D. employer. 36. What is the most common interview mistake made by applicants? A. Insufficient answers B. Appearing uninterested C. Dressing inappropriately D. Being late to the interview 37. All new hires must complete an I-9 form that verifies that the new hire ‘A. is old enough to work. B. qualifies for the position. C. does not have a disability. Da is eligible to work in the United States. 38, A person who studies the composition of food is a A. chef. B. dietitian, C. food stylist. D. food scientist. a7Test Book | Foundations of Restaurant Management & Culinary Arts 39. A banquet chefiis part of which career 40. Who is responsible for the kitchen category? team in the executive chef's absence? A. Travel ‘A. Manager B, Tourism B. Dietition C. Lodging C. Sous chef D, ‘Transportation D. Station chef Short Answer 1. Ata) isa grant or financial aid award to a student for the purpose of attending college. 2. questions can be answered with a simple yes or no or with a brief, factual statement. 3. management uses tools to increase a person's efficiency and —— Pe y productivity. 4, Abriefletter in which an applicant introduces herself or himself to an employer is called a(n) 5. Connecting with several people to build relationships that may result in career advancement, industry updates, and knowledge or career enhancements is known as Essay 1. What factors should you consider when selecting a college or trade school? What are the most important factors for you?Chapter 12 | Building a Successful Career in the Industry 2. Explain what a career ladder is. What do you think your career ladder will look like? 3. What are some questions that might be asked during an interview?Test Book | Foundations of Restaurant Management & Culinary Arts