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Gartner Information Management Framework PDF
Gartner Information Management Framework PDF
Management Framework
Create an EIM vision that • What business vision needs EIM as an enabler? Product Leadership
“Best Product”
enables your organization’s • Who owns the business vision?
Product Differentiation
business vision • What does the supporting EIM vision look like?
• Who will provide executive level sponsorship? Operational Competence Customer Responsive
Operational Excellence Product Leadership
“Best Total Cost” “Best Total Solution”
Adapted from “The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market”
by Michael Treacy and Fred Wiersema
STRATEGY Industry
Create the EIM strategy and • Which data or domains and use cases will be addressed? When and how?
Data Domain
road map based on your • Which information management programs and projects are relevant,
needs and current status which are not, and how do they change over time? Vectors of
Use Case
• What’s the current EIM maturity of your organization and what is the EIM Complexity
“to be” state? Organization
• What’s the road map for achieving the “to be” state?
Implementation Styles
based on improvements • Does the business understand value in this EIM program? Executives Business Outcome
Metrics
Feedback
on Strategy
or attainment of • How will EIM improve business outcomes, processes and decision making?
business outcomes Process
Owners
Business Process &
Workflow Metrics
Efficiency and
Effectiveness
• What business outcomes, processes, workflows and data metrics are driving
the program?
Data Data Quality Accuracy and
Stewards Metrics Timeliness
• What are the current benchmark levels for these metrics and what does
success look like? Stakeholder Level Focus
Create an information • How will you create, sustain and rationalize information governance efforts
governance framework that include executive sponsorship, policymaking, decision arbitration and
daily operational management? Executive Judicial Legislative Adminstrative
with clear responsibility Sponsor, Direct Enforce, Resolve Create, Approve Implement, Service
and accountability • How will the information governance structure enforce its will? and Align and Rule and Enact and Recommend
Roles, Responsibilities and Accountabilities
• How will the work of information governance and stewardship work get done? Policies and Procedures
Life Cycle Practices
Tools and Technologies
Quality Measures
© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com.
The Gartner Enterprise Information
Management Framework
Vision
Strategy
Metrics
Information Governance
Enabling Infrastructure
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© 2014 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com.