HUMAN RESOURCES

JOB DESRIPTION

Human Resources Manager Job Responsibilities:

Maintains and enhances the organization's human resources by planning, implementing, and
evaluating employee relations and human resources policies, programs, and practices.

here I will explain some of my assignments in this company. As a leader in human resource
positions, I am provided with several tasks to be carried out to complement and meet the needs of
the company and for a comprehensive service to our customers. I have two assistants to running
this program with me, kadija and kalid.

Introduction

Human resource management plays very significant role in ensuring the success of the organisation
and also helps to improve brand image which in turn helps the company or the organisation to
sustain in the market for long.

How to market the products

1. We are directly connected with the university administration and make arrangements with
university superiors to approve our product installation here. we also making a deal with
lecturers and library management for mutual consent. For example, making a research
about; how to solve
 the lack of books among students
 where strategic vending machines are placed
 what the types of books to be sold.
(and some others problem)
We will look at every problem facing by customers, and try to solve as well as possible.

Tugas (tasks/role) -position

1. Customer Service Surveys

We use the customer feedback forms to measure customer satisfaction and find any
problems to be corrected. For example, when we receive any unsolicited complaints or
feedback, we will systematically improve for the sake of mutual customer satisfaction.
The examples of problems faced are;
 complaints about machine failures
 lack of facilities
 non-client-friendly
(and so on)

Problem solving

1. So, the solution we provide is, attach a phone number to each vending machine, flyers,
banners and several other places as a convenience to our customers to contact us. Also, if
you have any inquiries, can also be contact directly to the human resources department and
we will respond immediately as for customer satisfaction.