Professional Documents
Culture Documents
INTERNATIONAL ASSIGNMENTS
Author(s): BRADY M. FIRTH, GILAD CHEN, BRADLEY L. KIRKMAN and KWANGHYUN
KIM
Source: The Academy of Management Journal , February 2014, Vol. 57, No. 1 (February
2014), pp. 280-300
Published by: Academy of Management
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The Academy of Management Journal
BRADY M. FIRTH
GILAD CHEN
University of Maryland
BRADLEY L. KIRKMAN
North Carolina State University
KWANGHYUN KIM
Korea University
Integrating work from the expatriate adjustment and newcomer socialization litera-
tures within a motivational framework, we propose that motivational states and stress
cognitions impact expatriates' work adjustment patterns over time, which in turn
influence important assignment attitudes. In accordance with our theorizing, analyses
of longitudinal data collected from 70 expatriates during their first four months of
international assignment indicated that cross-cultural motivation and psychological
empowerment related positively to initial levels of adjustment, and indirectly and
negatively to work adjustment change. Challenge stressors positively related to
changes in work adjustment over time. In turn, changes in work adjustment signif-
icantly related to expatriates' assignment satisfaction and premature return inten-
tion, explaining variance above and beyond that explained by average levels of
work adjustment. These findings extend understanding of how and why expatriate
work adjustment evolves over time, as well as the unique influence that differences
in adjustment change have on important expatriate outcomes.
Copy
writ
worse during this period. According to Kanfer and Heggestad (1997; see
Accordingly, we delineate a theoretical model of also Kuhl, 1985), as individuals strive to achieve
antecedents and outcomes of both initial levels and goals, they enact self-regulatory motivation control
rates of change in expatriate work adjustment dur- and emotion control strategies. Motivation control
ing the first few months of international assign- strategies, such as self-setting goals and focusing on
ments; Figure 1 presents this model. We acknowl- attaining specified outcomes, enable individuals to
edge that work adjustment may change beyond persistently exert effort toward desired outcomes.
these first few months and demonstrate different Emotion control strategies, such as reappraising
patterns of change at different phases (Bhaskar- negative events or tasks as challenges rather than
Shrinivas et al., 2005; Black & Mendenhall, 1991; threats and suppressing negative emotions, are ori-
Torbiom, 1982). However, changes in expatriate ented toward minimizing and overcoming distract-
adjustment are most pronounced during initial re- ing negative emotional responses. Enacted in con-
assignment, when expatriates first learn and make cert, both control strategies enable individuals to
sense of their assignments (Bhaskar-Shrinivas et overcome challenges by directing and sustaining
al., 2005; Nicholson, 1984), which in turn can im- effort toward goals, as opposed to distracting stim-
FIGURE 1
Hypothesized Model of Relationships8
Psychological
Empowerment
(level 2; time 1)
Hla
X i
- ^ "ļ
Cross-Cultural Initial Work
Motivation
(level 2; time 1) (level 1; time 1) v
/
/
H2a
&
'/
X
H4a H2bļ H5a '
/ ^
/ H4b
Hindrance
Stressors
(level 2; time 1)
a Level 1 is within-individual; level 2 is individual. Times are time points at which data were collected.
uli (e.g., work and nonwork stressors [Ashford & current states serve as input functions that are com-
Black, 1996; Kanfer & Heggestad, 1997; Keith & pared to reference values (i.e., idealized percep-
Frese, 2005; Richards & Gross, 2000; Wanberg, Zhu, tions of what those states should be [Carver &
Kanfer, & Zhang, 2012]). Both motivation and emo- Scheier, 1982]). Reference values are a function of
tion control strategies are triggered by individuals' past experiences, current goals, and perceptions of
cognitive states, which capture perceptions of, and demands within expatriates' new contexts, and
reactions to, their work environments. These states they are thus uniquely tailored to current demands
include beliefs regarding their assignment chal- (i.e., they need not be directly comparable to pre-
lenges and threats, their perceived capability and assignment performance levels [Carver & Scheier,
opportunity to meet assignment goals, and their 1982]). For example, expatriates may compare the
interest in doing so (Carver & Scheier, 1982; Kanfer, results of work delegated to subordinates (i.e., the
1990; Kanfer & Heggestad, 1997). Such cognitive input function) with their expectations (i.e., their
states also link environmental feedback regarding reference value) regarding how effective they be-
goal progress with subsequent choices of action lieve they ought to be at delegating tasks in their
(Kanfer & Heggestad, 1997). new assignment. These internal states are moni-
Kanfer and Heggestad's (1997) theorizing can be tored and regulated over time relative to (a) recur-
integrated with control theory to further explain ring environmental feedback that indicates the
how motivation and emotion control strategies op- level of discrepancy between the input function
erate over time. Per control theory, perceptions of and reference value, and (b) external disturbances
It is less obvious, however, how motivational Hypothesis 2. Expatriates' initial work adjust-
states might relate to work adjustment as it unfolds ment mediates a negative relationship between
over time . On the one hand, expatriates with higher expatriates' (a) psychological empowerment
levels of cross-cultural motivation and psychologi-
and (b) cross-cultural motivation and changes
cal empowerment may sustain adjustment levels in work adjustment over time.
over time as a result of unflagging persistence. On
the other hand, in line with control theory, higher
Stress-Related Cognitions as Antecedents of
initial levels of adjustment may result in reduced
Work Adjustment over Time
work adjustment over time (Carver & Scheier, 1982;
Vancouver et al., 2010). Specifically, perceptions of In addition to cross-cultural motivation and psy-
work adjustment, informed by feedback obtained chological empowerment, we also expect that stres-
from interactions with peers, subordinates, manag- sors experienced in new assignments trigger self-
ers, customers, and the broader work environment regulatory processes, which impact expatriates'
(Black et al., 1991; Harrison et al., 2004), serve as work adjustment (Harrison et al., 2004; Kanfer &
inputs that are compared to an internal reference Heggestad, 1997). When expatriates first arrive in
value of desired levels of adjustment. Because ex- their new assignments, the quantity and intensity
patriates higher on cross-cultural motivation and of novel stressors and experiences are expected to
psychological empowerment likely experience be relatively high and serve as disturbances which
higher initial adjustment levels than those lower on impact the extent to which effort is exerted (i.e.,
these motivational states, they are more likely to impacting input functions; Carver & Scheier, 1982;
detect positive discrepancies between actual and Harrison et al., 2004). Stressor types are often clas-
desired levels of work adjustment (i.e., feel more sified according to whether they challenge or hin-
content with their initial adjustment). As a result, der individuals and have been labeled accordingly
more positive discrepancies result in reduced sub- as "challenge" and "hindrance'' stressors (LePine,
sequent effort (i.e., stronger decreases in work ad- Podsakoff, & LePine, 2005; Podsakoff, LePine, &
justment levels), as expatriates divert their effort LePine, 2007). The theoretical framework we have
toward other areas in which they experience less advanced suggests that both types of stressors may
favorable discrepancies (e.g., focusing effort in- trigger the extent to which expatriates employ ef-
stead on adjusting better to cultural demands fective self-regulatory strategies that enable work
[Schmidt & DeShon, 2007]). Conversely, expatri- adjustment.
ates with lower initial work adjustment likely Challenge stressors reflect work conditions that
strive to increase their effort over time so as to provide opportunities for personal achievement
achieve acceptable levels of adjustment (i.e., re-and growth, such as high levels of assignment
duce negative discrepancies between input func- workloads and responsibility, or "stretch" assign-
tions and reference values). ments that serve as stepping stones for promotion
Thus, we expect that the same motivational(Cavanaugh, Boswell, Roehling, & Boudreau, 2000).
states that positively promote initial work adjust- Such challenges lead expatriates to become more
ment (i.e., cross-cultural motivation and psycho-fully engaged and embedded in their work and are
logical empowerment) may also lead to steeper sub-ultimately likely to result in positive outcomes
sequent declines over time in work adjustment,(e.g., raises, improved status, promotions). Chal-
owing to the negative relationship between initial lenge stressors positively relate to both motivation
work adjustment and allocation of subsequent ef- (e.g., allocation of effort, persistence, performance
fort. This is not to say that effort suddenly ceases expectations) and performance, suggesting that in-
for those higher in initial levels of motivation.dividuals exert extra effort in the presence of such
Rather, we expect a gradual decrease in effort and stressors to cope with stress, overcome obstacles,
subsequent work adjustment levels for those with and attain associated benefits (LePine et al., 2005).
higher levels of initial work adjustment (e.g., However, challenge stressors also negatively and
In contrast
indirectly affect performance to challenge stressors,
through their hindrance
positive
relationship with strainsstressors are work emotional
(e.g., conditions likely to thwart and
exhaus-
limitLePine
tion, frustration, anxiety; personal achievement
et al., and2005).
growth (Ca-These
vanaugh
findings suggest that, on et al., one
the 2000). They include factors
hand, such as
challenge
low job security,
stressors may initially trigger organizational
both unfairness, and in- and
motivation
terpersonal
emotion control strategies andand role conflicts
thus be at work. Hindrance
beneficial to
initial work adjustment. On
stressors the
directly other
interfere hand,
with obtaining desired the
goals and outcomes,
presence of challenge stressors early leadingon
to heightened psycho-
in interna-
tional transitions likely logical contributes to levels
strain (LePine et al., 2005). Higher already of
heightened levels of psychological hindrance stressors trigger the enactment
strain of emo-
(Harrison
et al., 2004). Thus, we expect that
tion control strategies the
aimed motivating
at reducing distracting
and stress-inducing effects of challenge stressors negative affective states (e.g., psychological dis-
may not relate to work adjustment initially tress, anxiety). These emotion control strategies are in a
predictable (positive or likely negative)
to reduce strain but alsomanner
require effort that (cf.
LePine et al., 2005). otherwise could have been directed toward learn-
We do, however, expect that the effects of chal- ing new task responsibilities. Thus, we expect that
lenge stressors on work adjustment will gradually expatriates experiencing higher levels of hindrance
manifest over time, given the nature of challenge stressors will experience lower levels of initial
stressors and the manner in which they influence work adjustment.
the enactment of control strategies. Specifically, it Over time, hindrance stressors may continue to
has been suggested that early job challenges can drain regulatory resources and limit subsequent
improve individuals' performance competencies goal pursuit (Keith & Frese, 2005; Muraven &
over time and thus lead to improvements in atti- Baumeister, 2000), by diverting effort away from
tudes and performance (Kaufman, 1974; Taylor, behaviors that enable improved adjustment (cf.
1981). Further, challenge stressors were found to Kanfer & Heggestad, 1997). Accordingly, hindrance
promote the development of leadership and self- stressors are expected to continue to direct effort
regulation competencies, which facilitate adapta- away from goal accomplishment (i.e., toward re-
tion in challenging contexts (DeRue & Wellman, ducing distracting negative affective states), mak-
2009). Thus, as expatriates continue to engage in ing it more difficult to adjust. Over time, we expect
control processes, we expect that they will be able that high levels of hindrance stressors will divert
to mitigate the strains associated with challenge enough attention away from central work tasks that
stressors through the use of emotion control strat- work adjustment will be negatively impacted. It is
egies and attain their associated benefits through thus possible that owing to their sustained negative
the use of motivation control strategies. Conse- effects on self-regulation processes, hindrance stres-
quently, the decreasing exertion of effort that initial sors contribute to more pronounced declines in work
success in work adjustment may ordinarily lead to adjustment (Bhaskar-Shrinivas et al., 2005; LePine et
can be mitigated for those who experience chal- al., 2005; Perrewé & Zellars, 1999). Consequently, we
lenge stressors, as they gradually increase their ef- predict:
fort to attain the positive benefits associated with
Hypothesis 4. Hindrance stressors negatively re-
them. In sum, although challenge stressors may not
late to (a) initial levels of and (b) changes in
promote initial levels of work adjustment due to
expatriates' work adjustment over time: Expatrí-
initial strain, we expect that they will later lead
ates who experience higher levels of hindrance
expatriates to direct and sustain effort toward
stressors are likely to exhibit lower initial levels
achieving associated incentives, resulting in more
of work adjustment and more negative changes
positive (or less negative) changes in levels of work
in work adjustment over time.
adjustment over time. Thus, we predict:
and business
carrying out their assignment development
tasks manager. All individ- (see
effectively"
Chen and Klimoski [2003] uals'
for assignments included new
a similar responsibilities.
interview-
However,
based approach). Most (13 out individuals
of were 15) tasked
ofwith accom-
those we
plishing specific, setlargely
interviewed indicated adjustment objectives and occurred
tended to
during the first - two to work
six under the same supervisor
months, which duringistheir
con-
sistent with time periods stay.captured
Thus, specific job demands within assign-
in recent new-
ments in this organization were
comer and expatriate adjustment unlikely to fluc-
studies (e.g.,
Chen, 2005; Harrison et
tuate al., 2011; Wang et al.,
after reassignment.
2011). Thus, we sought to capture work adjustment
change during the first three
Measures to four months follow-
ing an international assignment.
For 18 months, the firm Unless otherwise noted, all us
provided scales used were as-
monthly
with names and e-mail sessed on a scale ranging
addresses of from 1, "strongly dis-
expatriates
who had recently begun aagree,"
new to 5, "strongly agree." We provide reliabili-
international assign-
ties of, and
ment. We then contacted the expatriates correlations among, measured
via variables
e-mail
and asked them to respond in Tableconfidentially
1. For each of the antecedent variables,
and vol-
untarily to four surveys expatriates were instructed to respond
administered viawith a respect
secure
website one month apart to their overall assignments,
(times 1-4). rather
We than a specific
adminis-
time period.
tered the surveys every month to capture change in
Cross-cultural
a reliable fashion (cf. Mitchell motivation . We 2001;
& James, assessed cross-
Ploy-
cultural motivation
hart & Vandenberg, 2010). The first survey at time 1 using Ang et al.1)
(time 's
contained questions about (2007)the
five-item scale, which capturescross-
expatriates' cross-cul-
tural intrinsic motivation
cultural motivation, psychological (e.g., "I enjoy interacting
empowerment,
challenge and hindrancewith people from different
stressors, cultures") and self-effi-
organizational
cacy We
tenure, and language skills. (e.g., "Imeasured
am confident thatworkI can socialize
ad- with
justment at times 1,2, and locals
3in and
a cultureoutcome
that is unfamiliar to me"). Al-
variables
though
(i.e., expatriate assignment each of these dimensionsand
satisfaction informed our the-
prema-
oretical arguments,
ture return intention) at time 4. One both week
our theory following
and measure-
each survey administration,ment ultimately
we rely on cross-cultural
sent reminder motivation e-
mails; the average responseas a multidimensional
time for construct. Thus, in line with
survey com-
pletion was four days. Chen et al. (2010), we aggregated responses to all
items
Seventy expatriates (59 to create a single of
percent score. the sample)
provided complete data in Psychological
the times empowerment We measured
1-3 surveys
(used to test Hypotheses 1-4). psychological
To empowerment at time 1 using Spreit- 5,
test Hypothesis
we relied on data from 61 zeťsof
(1995) 12-item scale.
these All items were slightly
expatriates, who
provided complete data for rewordedallto capture
four the extent to which expatriates
required time
points. No significant differences felt empowered in their incurrent assignment (rather
demographic
and substantive variables existed between those than their broader job). This scale captures dimen-
who provided complete data (times 1-3 as well as sions of meaningfulness (e.g., "My job activities in
times 1-4) and those who provided data only at this assignment are personally meaningful to me"),
time 1. The final samples of expatriates {n = 70 and competence (e.g., "I am confident about my ability to
n = 61, for tests of Hypotheses 1-4 and Hypothesis do my job in this current assignment"), choice (e.g., "I
5, respectively) represented 25 different nationali- can decide on my own how to go about doing my
ties and were located in four different countries. Of work in this current assignment"), and impact (e.g.,
the sample of 70, there were 29, 29, 9, and 3 expa- "My impact on what happens in [Company Name] in
triates located in the US, Canada, UK, and Aus- this current assignment is large"). In line with prior
tralia, respectively. Average expatriate age was research (Seibert et al., 2011), we averaged items
42 years (s.d. = 8.8 years), ranging from 23 to across the four dimensions into a single score.
62 years; 81 percent were Caucasian, and 96 per- Challenge and hindrance stressors . We as-
cent were male. Average organizational tenure at sessed challenge stressors and hindrance stressors
time 1 was 11.9 years (s.d. = 14.6 years). Expatri- via six- and five-item scales, respectively, devel-
ate managerial assignments varied, but position titles oped by Cavanaugh et al. (2000; 1 "produces no
included regional manager, maintenance manager, stress," to 5 "produces a great deal of stress"). Ex-
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FIGURE 2
Effect of Interaction between Initial Adjustment and Time on Work Adjustment
a n = 70. a n = 70.
FIGURE 3
Effect of Interaction between Challenge Stressors and Time on Expatriate Work Adjustment
TABLE 4
Regression Analyses of Outcomes of Work Adjustment"
Job Satisfaction
1. Organizational tenure 0.00 0.00
Language 0.04 0.08
Past international experience 0.15 0.28
Days on assignment -0.01 0.01
Cross-cultural motivation -0.01 0.22
Psychological empowerment 0.71* 0.28
Challenge stressors 0.03 0.15
Hindrance stressors -0.18 0.15 0.23*
2. Initial work adjustment 0.72* 0.31 0.31* 0.08*
3. Work adjustment change 2.76* 0.76 0.45* 0.14*
Premature Return Intention
1. Organizational tenure 0.00 0.01
Language -0.04 0.07
Past international experience -0.22 0.26
Days on assignment 0.01 0.01
Cross-cultural motivation 0.06 0.21
Psychological empowerment -0.53* 0.26
Challenge stressors 0.04 0.14
Hindrance stressors 0.37* 0.14 0.30*
2. Initial work adjustment -0.31 0.30 0.31* 0.01
3. Work adjustment change -1.98* 0.80 0.39* 0.08*
an = 61.
* p < .05
Two-tailed test.
would tionalto
profitable be framework,
apply we have provided evidence that
a motivati
work examining to
the presencethem
of motivationally longitudi
relevant states (i.e.,
Bhaskar-Shrinivas cross-cultural
et al., motivation
2005). and psychological em-
powerment)on
Although its effects and stress-related
important cognitions (i.e., jo
indicates that workchallenge stressors) differentially impactchang
adjustment patterns
of adjustment
first several months of over time. These factors are amena-
reassignment is
ble to organizational
understand and account for efforts
in- suchits as selection,
own r
training, leadership,
work should investigate and job design interventions
longer and var -
that could increase
national assignment the likelihood that expatriates
durations. From
become better, and
standpoint, multiyear more quickly, adjusted. Our the- ar
assignments
mon (GMAC Global Relocation Services, 2004). We ory indicates that individuals may, of their own ac-
therefore caution against overgeneralizing our find- cord, proactively implement self-regulatory strategies
ings to adjustment processes that may unfold over that enable them to succeed in the novel, challenging
longer periods. Examining adjustment over a longer demands associated with expatriate assignments.
period of time would enable a more complete ac-
count of how and when expatriate adjustment pat-
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