Section 4: Training Requirement

7Eleven are using online system for their employees to perform their task. In order to get
familiar with this system, some training needs to be conducts to make sure that employees in
charge are able to run the store smoothly and also and also can adapt to use the online system
well. The system was designed to organize the task of employee and make it easier for them
and it became one of the essential needs of the company. Here, list of training that are
required including technology based learning, experimental system training and interactive
training.

Technology Based Learning

Technology based learning method is used in order to let their employees know how to use
computer and run the mobile apps system by using instructor-led-training method
(classroom) and this training are for all employees especially the employees that working in
the 7E store. This training usually can be conducted in a lecture that using power point
presentation to explain about the basic of how to use the computer, mobile apps, shows them
step by step how to run the mobile apps, shows them how to use eLearning system and any
matter that related to the computer, mobile device and the online system. During this session,
employees can grab the chances to ask the trainer if they have any question that they do not
understood in order to apply the new online system. This can minimize their confusion and
reducing the mistakes so that their work performance will increase. In addition, they can
enhance their skills and knowledge and applying it while perform any task or job.

Experimental System Training

This experimental system training is best provided to senior management personnel such as
this company as Store Manager or Assistant Store Manager. The method used in this exercise
is a simulation in which it creates a real learning environment that reflects the work and real
life scenarios. This experimental system training reflects the real life process of how the new
system works in their daily routine to provide a lifetime experience as the system has been
developed in the company. While using this method, Store Manager or Assistant Store
Manager have the opportunity to see and test the system to see if the e-learning system meets
the needs of the company. The Store Manager also can check if the system is up to date or
has the same level of satisfaction as the previous system. Through this training, Store
Managers can learn the strengths and weaknesses of the system and can make decisions
before developing the system. As with any company, the Store Manager needs to direct, and
monitor activities to ensure that the work goes smoothly. With this experimental system
training, Store Manager will be able to predict how much better the system will be used at the
company as it is developed.

Interactive Training

Interactive training actively engages employees in their own learning experiences. These
exercises can be in simulations, scenarios, quizzes or games which this kind of method can
attract employees to learn. By practicing their new skills and applying them in realistic work
scenarios, employees are not only more engaged but more likely to retain what they have
learned. It is very effective as a learning tool especially for the new employees to understand
their job. When an employee interacts with the material, it becomes a memorable experience.
They are interested and involved in what they are doing. Besides, it is being able to test their
level of understanding.

As for conclusion, all the training are provided to all the employees is to ensure skilled
employees in their field. In addition, to making sure they are easily adaptable using the new
system, and also to ensure they are skilful and expert to handle system. If skilled employees
are within the scope of their respective tasks, it can directly enhance the company's
productivity.
Section 5: Security Requirements

As mentioned earlier, there is only one system to be used. This shows that this management
system promotes a really high degree of personalized data, not synchronization with third-
party system. This is because the e-Learning course provided to employees contains sensitive
information, user data, and other content that must be kept third parties. Most modern
Training and Management Systems (TMS) have advanced security protocols to ensure that
your employees' information is under locks and virtual locks. From advanced hackers and
authentication measures to restricted domain access.

There are several TMS security features that can help safeguard employee data. Firstly,
advanced password verification. When the user or employees logs in to the TMS before
logging into the system there are some things that employees need to do. For example
employees need to fill out their username and password are sent to the remote access server
as an all-in-one file. There may also be other protocols involved to ensure that only
authorized users can access the data. For example, if an employee wants to log in their system
is only allowed to log in three times before the system locks it. This helps prevent hackers
guessing their passwords.

Secondly, domain-based registration online users or employees can only sign up for TMS
through a domain specified by the administrator or from a dedicated eLearning portal. It can
also be combined with a password-protected domain to further enhance TMS security. For
example, give the user or employee an online name and password that they use to access this
site. As result, this way can keep their data safe.

Lastly, TMS system can be accessed by using a mobile phone where it can make the
employees easier. In order to protect employees any data information so it's important for
TMS employees itself to have mobile security features. This includes data encryption, mobile
user authentication, and anti-virus or spam protection. Which is also useful if your employees
plan to launch a mobile app for learning anytime and anywhere.

REFERENCES

Andriotis, N. (9 May, 2018). Blog. Retrieved from The 5 Most Essential LMS Security
Features: https://www.talentlms.com/blog/five-essential-lms-security-features/

Andriotis, N. (27 December, 2018). eLearning Industry. Retrieved from 5 Popular Employee
Training Methods For Workplace Training: https://elearningindustry.com/how-choose-
training-methods-for-employees