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娀 Academy of Management Journal

2005, Vol. 48, No. 3, 450–463.

THE INFLUENCE OF INTELLECTUAL CAPITAL ON THE TYPES


OF INNOVATIVE CAPABILITIES
MOHAN SUBRAMANIAM
Boston College

MARK A. YOUNDT
Skidmore College

We examined how aspects of intellectual capital influenced various innovative capa-


bilities in organizations. In a longitudinal, multiple-informant study of 93 organiza-
tions, we found that human, organizational, and social capital and their interrelation-
ships selectively influenced incremental and radical innovative capabilities. As
anticipated, organizational capital positively influenced incremental innovative capa-
bility, while human capital interacted with social capital to positively influence
radical innovative capability. Counter to our expectations, however, human capital by
itself was negatively associated with radical innovative capability. Interestingly, social
capital played a significant role in both types of innovation, as it positively influenced
incremental and radical innovative capabilities.

It is widely accepted that an organization’s capa- knowledge and innovation is on the whole per-
bility to innovate is closely tied to its intellectual suasive, more remains to be understood about its
capital, or its ability to utilize its knowledge re- precise nature. It is known, for instance, that organ-
sources. Several studies have underscored how izations adopt different approaches for accumulat-
new products embody organizational knowledge ing and utilizing their knowledge and that these
(e.g., Stewart, 1997), described innovation as a approaches manifest themselves as distinct aspects
knowledge management process (e.g., Madhavan & of intellectual capital—namely, human, organiza-
Grover, 1998), and characterized innovative com- tional, and social capital (Davenport & Prusak,
panies as knowledge creating (e.g., Nonaka & 1998; Nahapiet & Ghoshal, 1998; Schultz, 1961).
Takeuchi, 1995). So close are the ties between re- Research has also delineated the differences be-
search on knowledge and research on innovation, tween incremental and radical innovative capabil-
in fact, that in recent years scholars have seen a ities (Abernathy & Clark, 1985) and noted that they
blurring of the boundaries between these areas. It is vary in the kinds of knowledge they draw upon
now quite common for studies examining innova- (Cardinal, 2001). Yet the finer aspects of how
tion to use knowledge or intellectual capital as organizational knowledge gets accumulated and
antecedents, and studies investigating knowledge utilized remain unconnected to the specific types
and intellectual capital frequently use innovation of innovative capabilities organizations possess,
as outcomes (e.g., Ahuja, 2000; Dougherty, 1992; with most studies only linking knowledge to very
Subramaniam & Venkatraman, 2001; Tsai & generic, broadly defined innovation outcomes (e.g.,
Ghoshal, 1998). new product introductions, technology patents,
Although the basic link between organizational sales generated from new products). This gap in
understanding is of concern given that organiza-
tions invest significant resources to develop their
We thank Liam Fahey, Robert Fichman, Marta Gelet- intellectual capital, often with a strategic need to
kanycz, Luis Martins, Hossein Safizadeh, Huseyin Tan- enhance select types of innovative capabilities
riverdi, and N. Venkatraman for their comments on an (Tushman & O’Reilly, 1997).
earlier version of this paper, Thomas Lemon for his as- Our study is an attempt to address this issue and
sistance in compiling the mailing list, and Adrienne
therefore refine and extend comprehension of the
Freeman-Gallant for her statistical consultation. Addi-
knowledge-innovation link. To do so, we draw
tionally, the comments and suggestions of the editor and
three reviewers greatly improved the overall quality of upon and synthesize insights from prior studies
the final paper. We also are grateful for research support that have examined distinct aspects of intellectual
from Boston College in the form of research expense capital (human, organizational, and social capital)
grants and a faculty fellowship awarded to the first and different types of innovative capabilities (in-
author. cremental and radical) in an effort to develop new
450
2005 Subramaniam and Youndt 451

insights surrounding their intrinsic connections. Aspects of Intellectual Capital: Conceptualization


More specifically, from studies on intellectual and Definitions
capital, we construe how human, organizational,
Several studies designating an organization’s
and social capital enable organizations to either knowledge resources as its intellectual capital have
reinforce or transform their prevailing knowl- underscored the notion that knowledge is utilized
edge. Similarly, from studies on innovation, we through different approaches in an organization.
infer how incremental and radical innovative ca- The authors of these studies consider intellectual
pabilities require drawing upon knowledge in capital to be the sum of all knowledge firms utilize
fundamentally different ways—incremental in- for competitive advantage (Nahapiet & Ghoshal,
novative capabilities requiring the reinforcing of 1998; Youndt, Subramaniam, & Snell, 2004). More
prevailing knowledge, and radical innovative ca- importantly, it is the conceptualization of different
pabilities requiring the transforming of prevail- aspects of intellectual capital that offers scholars a
ing knowledge. Synthesizing these insights, we means to parsimoniously synthesize the ap-
develop a research framework that conceptually proaches by which knowledge is accumulated and
delineates and can empirically test how different used in organizations. Previous research has iden-
aspects of intellectual capital and their interrela- tified three prominent aspects of intellectual capi-
tionships selectively influence different types of tal: human, organizational, and social capital. Hu-
innovative capabilities. man capital is defined as the knowledge, skills, and
abilities residing with and utilized by individuals
(Schultz, 1961), whereas organizational capital is
the institutionalized knowledge and codified expe-
rience residing within and utilized through data-
CONCEPTUAL BACKGROUND
bases, patents, manuals, structures, systems, and
Innovation is intrinsically about identifying and processes (Youndt et al., 2004). The third aspect,
using opportunities to create new products, ser- social capital, is defined as the knowledge embed-
vices, or work practices (Van de Ven, 1986). Knowl- ded within, available through, and utilized by in-
edge helps organizations achieve these objectives, teractions among individuals and their networks of
as opportunities get noticed and exploited because interrelationships (Nahapiet & Ghoshal, 1998).
of asymmetries in knowledge across organizations At a basic level, the conceptual separation of
(Hargadon & Sutton, 1997). Not surprisingly, the these three aspects of intellectual capital is evident
process of innovation is commonly equated with an from how each aspect accumulates and distributes
ongoing pursuit of harnessing new and unique knowledge differently: either through (1) individu-
knowledge (Nonaka & Takeuchi, 1995). als, (2) organizational structures, processes, and
A critical portion of the knowledge and skills systems, or (3) relationships and networks. Other
required for innovation resides with and is used by key attributes, however, further highlight their in-
herent differences. For example, the distinction be-
individuals. The complexity of many modern inno-
tween human and organizational capital is most
vations, however, necessitates a pooling and inte-
telling in Daft and Weick’s observation: “Individu-
gration of multiple strands of this knowledge. As
als come and go, but organizations preserve knowl-
Van de Ven observed, “While the invention or con-
edge. . .over time” (1984: 285). That is, individual
ception of innovative ideas may be an individual
expertise and its associated human capital may or
activity, innovation (inventing and implementing
may not stay within organizations and can change
new ideas) is a collective achievement” (1986: 591). depending on the hiring, mobility, and turnover of
Thus, organizations accumulate, codify, and store employees. Conversely, institutionalized knowl-
individual knowledge in manuals, databases, and edge and its associated organizational capital stay
patents for collective current and future use (Garud within organizations and do not change very easily
& Nayyar, 1994) and establish robust structures, (Walsh & Ungson, 1991). As for social capital’s
systems, and processes (such as new product de- preservation, it tends to function more like organi-
velopment teams and formal product-planning pro- zational capital than human capital. Yes, social
cesses) to streamline individual inputs into steady capital comprises a network of individuals who
streams of innovative outcomes (Cooper, 2001). Or- each have the option to leave their organization,
ganizations also assimilate and integrate knowl- but it is rare that this individual mobility com-
edge by facilitating its communication, sharing, pletely destroys the viability of the overall network.
and transfer among individuals and by encouraging Since social capital stems from norms for collabo-
interactions in groups and networks (Allen, 1977). ration, interaction, and the sharing of ideas (Put-
452 Academy of Management Journal June

nam, 1995), it tends to be largely preserved within (social capital). Thus, these different aspects of in-
organizations irrespective of changes in specific tellectual capital both individually and jointly de-
individual actors (Bourdieu, 1985). ploy organizational knowledge.
Although social capital may be similar to organi- Since innovations essentially draw upon such
zational capital (and also unlike human capital) deployed knowledge, finding an association be-
with regard to its institutionalization and preserva- tween various aspects of intellectual capital and an
tion within organizations, it differs from organiza- organization’s generic capability to innovate would
tional capital in terms of the flexibility by which hardly be surprising. However, given that these
knowledge is utilized. By its very nature, organiza- aspects of intellectual capital accumulate and pro-
tional capital is codified, and its creation, preser- cess knowledge differently, it is possible that each
vation, and enhancement occur through structured, of them and their interrelationships may influence
repetitive activities (Nelson & Winter, 1982). Such an organization’s innovative capabilities in differ-
codification is manifested in the various manuals, ent ways. To better understand these influences,,
databases, and patents that organizations use to we turn to the distinctions among different types of
accumulate and retain knowledge. It also is re- innovative capabilities.
flected in an organization’s time-honored struc-
tures and processes, or clearly mandated proce-
Types of Innovative Capabilities:
dures and rules for retrieving, sharing, and utilizing
Conceptualization and Definitions
knowledge. Information exchanges made as part of
these established structures and processes thus The most established classification of innovation
tend to follow well-established and codified guide- distinguishes it as incremental or radical (Dewar &
lines. Consequently, knowledge intrinsic to organi- Dutton, 1986). Incremental innovations refine ex-
zational capital tends to be bounded within set isting products, services, or technologies and rein-
parameters and scripted to be accumulated and force the potential of established product/service
utilized in established ways (Brown & Duguid, designs and technologies (Ettlie, 1983). Accord-
1991). In contrast, an inherent characteristic of ingly, incremental innovative capability is defined
knowledge associated with social capital is its evo- as the capability to generate innovations that refine
lution through interactions among individuals or and reinforce existing products and services. Rad-
groups who tend not to follow predetermined rules ical innovations, on the other hand, are major trans-
and procedures to access, share, or transact infor- formations of existing products, services, or tech-
mation. Knowledge is consequently not bounded nologies that often make the prevailing product/
within predetermined parameters, is unscripted, service designs and technologies obsolete (Chandy
and is accumulated and utilized as a function of the & Tellis, 2000). Thus, radical innovative capability
shifting contours of relationships and interactions is the capability to generate innovations that signif-
in a network (Burt, 1992). More fundamentally, icantly transform existing products and services.
social capital exemplifies flexible conduits for the The underlying distinctions in incremental and
sharing and exchange of knowledge and hence acts radical innovative capabilities are further evident
as a facilitator to strengthen how human and or- in how differently they draw upon organizational
ganizational capital are leveraged in organizations knowledge. As Gatignon, Tushman, Smith, and
(Kostova & Roth, 2003). Anderson (2004: 1107) observed, incremental inno-
A natural outcome of these various differences is vations involve “improving and exploiting an ex-
that each of these aspects of intellectual capital isting technological trajectory,” whereas radical in-
requires unique kinds of investments (Youndt et novations “disrupt an existing technological
al., 2004): human capital requiring the hiring, train- trajectory.” Similarly, Abernathy and Clark noted
ing, and retaining of employees; organizational that incremental innovations “build on and rein-
capital requiring the establishment of knowledge force the applicability of existing knowledge,”
storage devices and structured recurrent practices; while radical innovations “destroy the value of an
and social capital requiring the development of existing knowledge base” (1985: 5). Thus, incre-
norms that facilitate interactions, relationships, mental innovative capabilities draw upon rein-
and collaboration. Despite these fundamental dif- forced prevailing knowledge, with consequent in-
ferences, however, the various aspects of intellec- novations taking advantage of and improving upon
tual capital are not always found in organizations prevailing knowledge, whereas radical innovative
in neat, separate packages. For example, individual capabilities draw upon transformed prevailing
knowledge (human capital) often becomes codified knowledge, with innovations making prevailing
and institutionalized (organizational capital) and is technologies obsolete and “morphing” old knowl-
transferred and leveraged in groups and networks edge into something significantly new.
2005 Subramaniam and Youndt 453

These distinctions in how different types of in- path-dependent trajectory of reinforced knowledge
novative capabilities draw upon knowledge that is (Cohen & Levinthal, 1990; Daneels, 2002).
either reinforced or transformed provide an a priori Such institutionalization of an organization’s
basis for systematically linking them to the various means to preserve knowledge and the mechanisms
aspects of intellectual capital and their interrela- to use it recurrently is most evident in its organi-
tionships. At the heart of this basis is the premise zational capital. The hallmarks of organizational
that the various aspects of intellectual capital and capital include reliance on manuals, databases, pat-
their interrelationships, by accumulating and me- ents, and licenses to codify and preserve knowl-
diating knowledge differently, enable organizations edge, along with establishment of structures, pro-
to draw upon knowledge in distinct ways. The cesses, and routines that encourage repeated use of
nature of this link, however, needs to be further this knowledge (Hansen, Nohria, & Tierney, 1999).
delineated and empirically verified, an effort that is Thus, we expect organizational capital to enhance
the focus of our current research. the reinforcing of prevailing knowledge and
thereby influence an organization’s incremental in-
novative capabilities.
RESEARCH FRAMEWORK
Hypothesis 1. The greater the organizational
The underlying rationale for our framework is capital in organizations, the higher their incre-
that inherent differences in the key attributes of mental innovative capability.
human, organizational, and social capital cause
By and large, established processes and routines
each of them to have a particular reinforcing or
leveraging an organization’s preserved knowledge
transforming influence on knowledge. However,
tend to run on their own, often steering knowledge
these influences are not always isolated, given that
evolution in directions that the organization may
human, organizational, and social capital are often
find it difficult to rein in or change (Nelson &
intertwined in organizations. Thus, their interrela-
Winter, 1982). However, the strength of an organi-
tionships also play an important role in shaping
zation’s preserved knowledge and the intrinsic
these influences. Accordingly, we rooted our re-
worth of the trajectory it takes can be expected to
search framework in the premise that human,
improve with the quality of the interactions, rela-
organizational, and social capital— either inde-
tionships, and collaborations among groups of in-
pendently or through their interrelationships—
dividuals who operate with this preserved knowl-
reinforce or transform knowledge to selectively
edge. Groups play a substantial role in deploying
influence incremental and radical innovative
knowledge within organizations (Nonaka, 1994),
capabilities.
and the quality of group work and teams most
likely not only improves how an organization’s
codified knowledge in patents, databases, and li-
Reinforcing Prevailing Knowledge for
censes is leveraged, but also improves how these
Incremental Innovative Capabilities
knowledge sources are updated and reinforced.
An organization’s preserved knowledge influ- Similarly, structured processes, such as new prod-
ences its propensity to reinforce its knowledge. Pre- uct development projects that harness and rein-
served knowledge tends to be used in structured, force organizational knowledge, clearly benefit
recurrent activities and is generally perceived to be from rich exchanges of information and collabora-
more reliable and robust than other knowledge (Ka- tion among a project’s team members (Subrama-
tila, 2002). Consequently, it biases an organiza- niam & Venkatraman, 2001).
tion’s problem-solving activities to focus on what An organization’s social capital enhances the
has previously proved useful (Lyles & Mitroff, quality of group work and the richness of informa-
1980) and on areas closely related to preexisting tion exchange among team members. Social capital
knowledge (Martin & Mitchell, 1998). For instance, is epitomized in how it facilitates interactions and
the domains of knowledge in which organizations the exchange of ideas. Thus, social capital most
pursue fresh patenting activities are known to likely assists in the iterative process of knowledge
closely follow and converge on the domains of reinforcement by enabling groups not only to effi-
knowledge of their existing patents (Stuart & ciently draw upon prevailing knowledge, but also
Podolny, 1996). Moreover, when organizations har- to refine the evolving body of this knowledge.
ness their preserved knowledge through structured Hence, we expect social capital to augment organi-
recurrent activities, they deepen their knowledge zational capital’s role in reinforcing knowledge and
and further legitimize its perceived value (Katila & thereby strengthen organizational capital’s influ-
Ahuja, 2002). Eventually, such processes create a ence on incremental innovative capabilities.
454 Academy of Management Journal June

Hypothesis 2. The greater the social capital in Individuals and their associated human capital
organizations, the stronger the influence of or- may encourage the questioning of prevailing norms
ganizational capital on incremental innovative and originate new ways of thinking, but their
capability. unique ideas often need to be tied to one another
for radical breakthroughs to occur. Hargadon and
Sutton (1997) described the process of combining
Transforming Prevailing Knowledge for Radical previously unconnected ideas as “brokering,” sug-
Innovative Capabilities gesting that making unconventional connections
An organization’s access and exposure to a vari- between disparate understandings is as important
ety of new and alternate knowledge domains influ- in developing radical innovations as is having di-
ence its propensity to transform knowledge. Rather verse ideas. Moreover, even when individuals
than relying on preserved knowledge for problem come up with breakthrough ideas, their contribu-
solving, knowledge transformation requires ques- tions most likely need to gain recognition, dissem-
tioning prevailing norms and looking for funda- ination, and currency for their impact to be maxi-
mentally different solutions to existing problems mized. A variety of studies have highlighted how
(Tushman & Anderson, 1986). Access and exposure social networks assist the acceptance of individu-
to diverse knowledge domains enlightens organiza- als’ radical ideas within broad organizational or
tions about new ways by which existing problems industry settings. Research on “product champi-
can be solved (Rosenkopf & Nerkar, 2001). As dif- ons,” for example, has emphasized the significance
ferent technologies often stem from sciences with of networking and lobbying within organizations
unique premises and often have vastly differing for facilitating the acceptance and implementation
logics for their inner workings, the more an organi- of radical innovations (Schön, 1963). Similarly, re-
zation gets exposed to the premises behind new search on “dominant designs” has suggested how
knowledge domains, the less unilaterally valid and relationships and networks developed across or-
attractive its preserved knowledge appears (Ahuja ganizations are critical to industry-wide acceptance
& Lampert, 2001). Organizations consequently be- of new standards arising from revolutionary ideas
gin to question the premises behind prevailing (Tushman & Murmann, 1998). Through strong ties
knowledge and broaden their repertoires of prob- with suppliers and distributors, for instance, or-
lem-solving approaches, thereby increasing their ganizations can influence the adoption of radical
likelihood of transforming prevailing knowledge. technologies, increase the installed base of their
The propensity for access and exposure to di- innovations, and augment the penetration and es-
verse knowledge domains is most likely seen in an tablishment of new standards (Schilling, 1998).
organization’s human capital. The hallmarks of hu- Ties and links that encourage the sharing of in-
man capital are creative, bright, skilled employees, formation and know-how among a wide range of
with expertise in their roles and functions, who individuals are key attributes of social capital.
constitute the predominant source for new ideas Such attributes further facilitate human capital’s
and knowledge in an organization (Snell & Dean, role in transforming prevailing knowledge. While
1992). It is in these individuals that organizations human capital provides organizations with a plat-
not only find the greatest repertoires and diversity form for diverse ideas and thoughts, social capital
of skills (Hayek, 1945), but also the most flexibility can help connect them to make unforeseen and
in acquiring new skills (March, 1991). Further- unusual combinations for radical breakthroughs.
more, it is these bright and skilled employees who Moreover, social capital also encourages collabora-
are most likely to question prevailing norms in tion both within and across organizations. In doing
organizations (Tushman & Anderson, 1986). Ac- so, it can help individuals not only establish legit-
cordingly, individuals and their associated human imacy for their revolutionary ideas within organi-
capital are crucial for exposing an organization to zations, but also enable organizations to orchestrate
technology boundaries that increase its capacity to widespread adoption of radical breakthroughs.
absorb and deploy knowledge domains (Hill &
Hypothesis 4. The greater the social capital in
Rothaermel, 2003). Therefore, we expect human
organizations, the stronger the influence of hu-
capital to enhance the transformation of prevailing
man capital on radical innovative capability.
knowledge and thereby influence an organization’s
radical innovative capabilities.
METHODS
Hypothesis 3. The greater the human capital in
organizations, the higher their radical innova- We collected data for this longitudinal study
tive capability. through a combination of questionnaires and sec-
2005 Subramaniam and Youndt 455

ondary sources. Different key informants were used independent variables and 35 for the dependent
for obtaining survey information for the indepen- variables) to ensure the clarity of the questions and
dent (intellectual capital) and dependent variables to ascertain whether or not the scales were captur-
(innovative capabilities). Data for all except one of ing the desired information; we then refined and
the control variables were collected through sec- modified the scales on the basis of the pilot-test
ondary sources. feedback.
Intellectual capital. The five items assessing hu-
man capital were based on the original discussions
Sample
surrounding human capital (Schultz, 1961) as well
We included a broad group of organizations and as on contemporary strategic human resource man-
industries to maximize variation of the variables as agement studies (Snell & Dean, 1992), and they
well as to increase the generalizability of the find- reflected the overall skill, expertise, and knowledge
ings. However, we included only public, single- levels of an organization’s employees. Likewise,
business-unit organizations with more than 100 organizational capital was measured with a four-
employees because (1) intellectual capital, innova- item scale assessing an organization’s ability to ap-
tive capabilities, and competitive strategies may propriate and store knowledge in physical organi-
differ across autonomous business units in multidi- zation-level repositories such as databases,
visional organizations; (2) the study required com- manuals, and patents (Davenport & Prusak, 1998)
prehensive organization-level performance data for as well as in structures, processes, cultures, and
control purposes; and (3) organizations with more ways of doing business (Walsh & Ungson, 1991).
than 100 full-time employees are more likely to And lastly, the five items measuring social capital
have somewhat formalized R&D and innovation drew upon the core ideas of the social structure
systems. We selected 919 organizations meeting literature (Burt, 1992) as well as on the more spe-
these criteria from the U.S. Directory of Corporate cific knowledge management literature (Gupta &
Affiliations. Govindarajan, 2000); these items assessed an or-
As this was a longitudinal study, data collection ganization’s overall ability to share and leverage
occurred in two different time periods. In 1998, a knowledge among and between networks of em-
questionnaire assessing the organizations’ human, ployees, customers, suppliers, and alliance part-
organizational, and social capital was mailed di- ners. The Appendix gives the texts of our 14 items.
rectly to the two highest-ranking executives (usu- Innovative capability. Our measures for the two
ally the CEO and president) and the vice president types of innovative capabilities were based on the
of human resources in each of the 919 organiza- discussions provided by Tushman and Anderson
tions. Executives from 208 of the organizations re- (1986) and Henderson and Clark (1990). Incremen-
turned usable questionnaires, a number represent- tal innovative capability was measured with a
ing a response rate of 23 percent. Approximately three-item scale assessing an organization’s capa-
three years later we mailed another questionnaire bility to reinforce and extend its current expertise
to the vice president/director of marketing and vice and product/service lines. Similarly, radical inno-
president/director of R&D of the same 208 organi- vative capability was measured with a three-item
zations to assess their incremental and radical in- scale assessing an organization’s capability to
novative capabilities. Ninety-three executives re- make current product/service lines obsolete. (See
sponded to this second wave of data collection, for the Appendix).
a 44 percent response rate. These 93 organizations Organizational environment controls. Numer-
represented 54 four-digit SIC codes, had an average ous organizational factors beyond intellectual cap-
of 3,929 employees, and had mean annual revenues ital may influence innovative capabilities. For ex-
of $689 million. An analysis of respondents and ample, large organizations may be more likely to
nonrespondents showed no differences in industry develop innovative capabilities owing to their ex-
membership, number of employees, and revenues. tensive resource bases (Henderson & Cockburn,
1994); however, smaller organizations may be more
innovative owing to their flexibility (Cohen, 1995).
Measures
Thus, we controlled for any extraneous effects of
As our study spanned many industries, we organization size. Size was measured as the natural
crafted generalizable, multi-item scales (using a logarithmic transformation of the number of full-
seven-point Likert format) for each of our con- time employees, which was obtained from the Di-
structs, tapping core conceptual attributes devel- rectory of Corporate Affiliations. We also ac-
oped by prior research. We pilot-tested all mea- counted for R&D spending in our analysis, as
sures with executive MBA students (33 for the innovation is the intended outcome of most R&D
456 Academy of Management Journal June

efforts (Cohen, 1995). R&D spending was calcu- Data for industry measures were obtained from the
lated as an organization’s yearly R&D expenditures U.S. Industrial Outlook, StatUSA, the Census of Man-
divided by its annual sales. Data on R&D spending ufacturers, and Moody’s Industrials.
were obtained from two databases, Disclosure and
Bloomberg. Additionally, we controlled for
Measurement Properties
whether the innovations in question were product-
or service-based, as certain innovations may lend Using LISREL 8.54, we conducted confirmatory
themselves more to products than services, or vice factor analysis (CFA) of the three aspects of intel-
versa. We measured product- or service-based in- lectual capital and the two types of innovative ca-
novation by asking respondents1 to focus their re- pabilities. Overall, the CFA results suggested that
sponses on either product innovations or service the intellectual capital model provided a moderate
innovations, depending on in which area most of fit for the data and that the innovative capability
their companies’ innovations had occurred during model provided a good fit for the data. More spe-
the last five years. Then we entered this categorical cifically, both models had chi-squares less than
variable (0 ⫽ “product,” 1 ⫽ “service”) in our anal- three times their degrees of freedom (intellectual
yses. Lastly, we controlled for prior performance, capital, 133.54/48 ⫽ 2.78; innovative capabilities,
as associated slack resources in organizations could 16.29/8 ⫽ 2.04). Additionally, the CFA fit indexes
influence their innovative capabilities (Hill & Roth- exceeded the levels suggested by Bentler and Bon-
aermel, 2003). We chose to utilize two financial nett (1980) (intellectual capital: comparative fit in-
returns, return on equity (ROE) and return on assets dex [CFI] ⫽ .91, incremental fit index [IFI] ⫽ .92,
(ROA), because they represent resources available goodness-of-fit index [GFI] ⫽ .87; innovative capa-
for reinvestment in a firm. More specifically, we bilities: CFI ⫽ .97, IFI ⫽ .97, GFI ⫽ .95). Moreover,
calculated our performance variable by averaging since the standardized “loadings” of all the mea-
an organization’s 1998 and 1999 ROE and ROA. As surement items on their respective constructs were
have prior researchers (e.g., Skaggs & Youndt, significant (p ⬍ .05) and none of the confidence
2004), we averaged performance over the two time intervals of the phi values contained a value of one,
periods to help guard against random fluctuations we concluded that the constructs exhibited conver-
and anomalies in the data, and combined ROE and gent and discriminant validity (Montoya-Weiss,
ROA into one measure because they were highly Massey, & Song, 2001). We assessed construct reli-
correlated. Both ROE and ROA were obtained ability by calculating Cronbach’s alpha coefficients
through Disclosure. for each of the intellectual capital and innovative
Industry environment controls. The nature of capability constructs. All of the scales were above
the industries organizations compete in is known the suggested value of .70. Thus, we concluded the
to influence their innovative capabilities. Follow- measures utilized in the study were valid and in-
ing suggestions in Dess, Ireland, and Hitt (1990), we ternally consistent.
controlled for industry effects by including indus-
try munificence, dynamism, and complexity in our
RESULTS
analysis. Following Boyd (1990), we measured in-
dustry munificence, or resource abundance, as the To test our hypotheses, we used moderated re-
regression slope coefficient divided by mean sales gression analysis. Following Venkatraman (1989),
value found when regressing time against industry we centered (x៮ ⫽ 0) the intellectual capital vari-
sales for the past five years. Dynamism, or volatil- ables when performing our moderated regression
ity, was assessed with the same regression model analysis to minimize the effects of any multicol-
and was measured as the standard error of the linearity among the variables comprising our inter-
regression slope coefficient divided by the mean action terms. Table 2 summarizes our results.
sales value. And lastly, complexity, or heterogene-
ity in the environment, was assessed with the MINL
Control Variables
formula of sales concentration (Schmalensee, 1977).
As anticipated, several of our control variables
exhibited significantly different effects across the
1 innovative capability variables. Industry dyna-
The respondents were vice presidents/directors of
marketing and R&D and were the same individuals who mism was positively related to radical innovative
provided information on innovative capabilities. This capability (␤ ⫽ .42, p ⬍ .001), implying that indus-
was the only control variable for which information came tries characterized by volatile sales tend to com-
from our survey; information for all the other control prise organizations with high degrees of radical
variables came from secondary sources. innovative capability. Incremental innovative ca-
2005 Subramaniam and Youndt 457

TABLE 1
Correlationsa
Variables 1 2 3 4 5 6 7 8 9 10 11 12

1. Product/service
2. Size .03
3. R&D spending ⫺.13 ⫺.27
4. Prior performance ⫺.13 ⫺.13 .01
5. Complexity ⫺.14 .04 ⫺.03 .17
6. Dynamism ⫺.00 .13 .13 ⫺.27 ⫺.15
7. Munificence ⫺.19 .08 .16 .06 .16 .04
8. Human capital .22 ⫺.15 .06 .17 .15 .02 .16 (.72)
9. Social capital .16 .07 ⫺.12 .08 .42 .04 .25 .44 (.71)
10. Organizational capital ⫺.14 ⫺.26 .27 .19 ⫺.02 ⫺.06 .20 .14 .03 (.85)
11. Radical innovative capital ⫺.34 .06 .22 ⫺.01 ⫺.01 .38 .08 ⫺.09 .15 .29 (.71)
12. Incremental innovative capital .09 .05 ⫺.02 ⫺.05 ⫺.21 ⫺.04 .12 .24 .43 .23 .31 (.85)

a
n ⫽ 93. Correlations greater than .20 are significant at p ⬍ .05. Alpha coefficients are on the diagonal in parentheses.

pability, on the other hand, exhibited a significant, esized results are worth mentioning. Social capital
negative relationship with industry complexity was significantly and positively related to both in-
(␤ ⫽ -.69, p ⬍ .001), suggesting that organizations cremental (␤ ⫽ .84, p ⬍ .001) and radical (␤ ⫽ .54,
operating in industries with a high sales concentra- p ⬍ .001) innovative capabilities. These findings
tion among a few firms (low industry complexity) reveal a different facet of social capital; it is not
tend to possess incremental innovative capabili- simply a moderator, as we had hypothesized, but
ties. Supporting Dewar and Dutton’s findings also appears to have its own direct influence on
(1986), we also found R&D spending (␤ ⫽ .24, p ⬍ both the incremental and radical innovative capa-
.05) to be significantly related to radical innovative bilities of organizations.
capability.

DISCUSSION
Independent Variables
Overall, our findings provide strong support for
With regard to our hypotheses based on the ra- the premise that different aspects of an organiza-
tionale that intellectual capital reinforces prevail- tion’s intellectual capital and their interrelation-
ing knowledge for incremental innovative capabil- ships selectively influence its capabilities for incre-
ities, we found organizational capital to be mental and radical innovations. We found
significantly related to incremental innovative ca- organizational capital to positively influence incre-
pability (␤ ⫽ .25, p ⬍ .05), thereby providing sup- mental innovative capability. Thus, institutional-
port for Hypothesis 1. However, the social capital ized knowledge accumulated in and utilized
by organizational capital (Hypothesis 2) interaction through an organization’s patents, databases, struc-
was not significantly related to incremental inno- tures, systems, and processes seems to help it rein-
vative capability. force its prevailing knowledge and, consequently,
With regard to our hypotheses based on the ra- augments its incremental innovative capabilities.
tionale that intellectual capital transforms prevail- We did not, however, find social capital to further
ing knowledge for radical innovative capabilities, enhance organizational capital’s influence on in-
we found human capital exhibited a significant, cremental innovative capabilities. So it appears
negative relationship with radical innovative capa- that broad ties and interrelationships among indi-
bility (␤ ⫽ -.27, p ⬍ .05). Interestingly, this result is viduals and groups within and across organizations
diametrically opposite to what we predicted in Hy- may not significantly add to the effectiveness of the
pothesis 3. As expected, however, the human cap- flows of information and interactions that already
ital by social capital interaction exhibited a signif- occur within the confines of an organization’s
icant, positive relationship with radical innovative structured and codified procedures and rules.
capability (␤ ⫽ .30, p ⬍ .01), thus supporting Hy- Therefore, we can surmise that these institutional-
pothesis 4. Figure 1 shows a plot of this interaction ized procedures for accumulating and utilizing
effect. knowledge seem to have a focused strength of their
In addition to these results, a few nonhypoth- own and a well-charted trajectory for reinforcing
458 Academy of Management Journal June

TABLE 2
Results of Regression Analysis for Intellectual Capital and Innovative Capabilitya
Reinforcing/Incremental Transforming/Radical

Variables Step 1 Step 2 Step 3 Step 1 Step 2 Step 3

Control
Product/service–based .13 ⫺.15 ⫺.15 ⫺.12 .22 ⫺.18
Size .04 .12 .14 .01 .03 .01
R&D spending ⫺.10 .13 .12 .14 .24* .24*
Prior performanceb ⫺.09 ⫺.11 ⫺.11 .06 .07 .15
Industry complexity ⫺.18 .68*** ⫺.69*** .04 ⫺.17 ⫺.23
Industry dynamism ⫺.14 ⫺.14 ⫺.13 .35*** .37*** .42***
Industry munificence .05 ⫺.08 ⫺.09 .07 ⫺.09 ⫺.15

Intellectual capital
Human capital .09 .10 ⫺.25* ⫺.27*
Social capital .84*** .84*** .50*** .54***
Organizational capital .24* .25* .19 .19

Intellectual capital interactions


Organizational capital ⫻ .06
social capital
Human capital ⫻ social .30**
capital
⌬R2 .37 .00 .15 .06
⌬P 16.05*** .36 5.31** 7.28**
R2 .11 .48 .49 .20 .35 .42
F 1.26 6.27*** 5.68*** 2.47* 3.64** 4.28**

a
Standardized regression coefficients are shown.
b
Measured as ROE plus ROA.
* p ⬍ .05
** p ⬍ .01
*** p ⬍ .001

knowledge that is not influenced appreciably by processes and values have become so powerful that
social capital. This finding resonates with the ob- it almost doesn’t matter which people get assigned
servations of Christensen and Overdorf, who noted to which project teams” (2000: 71).
that at “firms such as McKinsey & Company, the Contrary to our expectations, human capital had

FIGURE 1
Hypothesized Human and Social Capital Interaction Plot
2005 Subramaniam and Youndt 459

a negative influence on radical innovative capabil- alliances (Koka & Prescott, 2002), attraction of ven-
ity. This is an intriguing result suggesting that in- ture capital (Florin, Lubatkin, & Schulze, 2003),
dividual expertise on its own is not conducive to and career success (Gabbay & Zuckerman, 1998), to
radical innovation. In fact, having fiercely indepen- name a few.
dent experts reluctant to share their ideas with
their colleagues may be counterproductive for or-
Implications
ganizations. Interestingly, however, we found that
the interaction of human and social capital posi- Taken together, these findings have two impor-
tively influenced radical innovative capability, in- tant implications that not only enhance and refine
dicating that the importance of human capital is conceptualizations of the knowledge-innovation
strongly tied to social capital. That is, unless indi- link, but also offer useful and specific guidelines
vidual knowledge is networked, shared, and chan- for management practice. First, it appears that the
neled through relationships, it provides little ben- value of human capital in organizations is inextri-
efit to organizations in terms of innovative cably tied to social capital. To effectively leverage
capabilities. It is instructive to note parallel conclu- investments in human capital, it may be imperative
sions from research on executive pay. Finding for organizations to invest in the development of
weak main effects of human capital on executive social capital to provide the necessary conduits for
remuneration, this research suggests that individu- their core knowledge workers to network and share
als who cannot network and leverage their posi- their expertise. Organizations that neglect the so-
tions in their organizations (i.e., use their social cial side of individual skills and inputs and do not
capital) are unlikely to be rewarded (Carpenter & create synergies between their human and social
Wade, 2002). Similarly, Groysberg, Nanda, and No- capital are unlikely to realize the potential of their
hria (2004) found that the performance of “star” employees to enhance organizational innovative
analysts invariably plummeted when they moved capabilities. Thus, an organization’s efforts at hir-
across companies and, presumably, lost their social ing, training, work design, and other human re-
networks. Thus, it seems that the social component source management activities may need to focus
of individuals is likely an intrinsic aspect of their not only on shoring up their employees’ functional
human capital (Gratton & Ghoshal, 2003). Hence, in or specific technological skills/expertise, but also
today’s more network-based organizations and on developing their abilities to network, collabo-
economy, it may be appropriate to move beyond rate, and share information and knowledge.
traditional definitions of human capital that re- Two, social capital appears to be the bedrock of
volve primarily around educational/functional innovative capabilities. Given that innovation is
skills to include competencies surrounding inter- fundamentally a collaborative effort, social capital
personal interactions and networking. assumes a central role in generating both incremen-
Although we did not hypothesize it, we also tal and radical innovations. Thus, communication,
found social capital to positively influence both fluid diffusion of information, and the sharing and
incremental and radical innovative capabilities. assimilating of knowledge are vital elements of in-
These findings surrounding social capital under- novative capabilities, irrespective of their type. In-
score the significance of interrelationships, part- vestments in social capital, therefore, may be fun-
nerships, and collaborative networks to an organi- damental for developing a range of innovative
zation’s innovation versatility. They also validate capabilities and gaining the flexibility to selec-
some recent anecdotal evidence provided by tively use these capabilities to meet market or com-
O’Reilly and Tushman (2004) on “ambidexterous” petitive exigencies. Accordingly, social capital may
organizations, or organizations that can simulta- be the key not only for creating ambidexterous or-
neously pursue incremental and discontinuous in- ganizations (Tushman & O’Reilly, 1997), but also
novations. Taking an in-depth look at two compa- for developing “dynamic capabilities” that enable
nies’ successful efforts to be ambidexterous, organizations to shift their competitive focus and
O’Reilly and Tushman found that conscious efforts achieve new forms of competitive advantage
to build strong social networks were an important (Blyler & Coff, 2003; Teece, Pisano, & Shuen, 1997).
underlying factor. More broadly, the versatility that
we found in social capital’s influence on innova-
Limitations
tive capabilities parallels findings in other recent
studies that social capital is a very important or- We recognize several limitations of this study.
ganizational resource. For example, social capital Our net sample size was relatively small, given the
has been found to influence a wide range of organ- number of variables in our research models. Al-
izational outcomes, such as success in strategic though a larger sample would have given more
460 Academy of Management Journal June

power to our results, the difficulty of collecting Future Research Directions


executive-level primary data—particularly through
By taking a first step toward understanding the
a two-part longitudinal study—imposed limits on
broad patterns in the interrelationships between
size. Another limitation was that our measures of
various aspects of intellectual capital and different
the different aspects of intellectual capital and the
types of innovative capabilities, this study provides
types of innovative capabilities were perceptual,
a road map for more focused studies’ examination
based on key informants. We relied on perceptual
of these interrelationships. One such approach
measures because it was difficult to obtain relevant
would be to focus more closely on the link between
objective measures capturing the variations in in-
social capital and innovative capability in an effort
tellectual capital and innovative capabilities across
to understand why social capital influences both
multiple industries with the kind of precision we
types of innovative capabilities. For example, Tsai
required. Moreover, we measured the various as-
pects of intellectual capital from the vantage point and Ghoshal’s (1998) classification of structural,
of key informants because our objective was to relational, and cognitive dimensions of social cap-
assess the degree of each of these aspects of intel- ital could be used to examine whether the “ambi-
lectual capital for an organization as a whole. dexterous” impact of social capital is due to the
It is possible, however, to measure intellectual multipronged influence of these subdimensions.
capital at different levels in an organization using Similarly, Adler and Kwon’s (2002) insights on var-
different measurement approaches. For example, ious contingencies governing the value of social
in a more focused study researchers could collect capital could be used to further refine understand-
individual-level data and aggregate them to as- ing of the impact of social capital on innovative
sess an organization’s human capital or use net- capabilities. One such contingency that Adler and
work analysis of relationship matrixes to assess Kwon (2002) suggested involves the nature of a
social capital. However, it was impractical to get task, which may determine whether weak or strong
such information from hundreds of firms in many social ties are more valuable. A question this line of
different industries and achieve the generaliz- reasoning opens up is whether weak or strong or
ability across contexts that our present inquiry social ties add differential value depending on
provides. whether the task at hand is generating incremental
We also recognize that the links between intel- or radical innovations.
lectual capital and innovative capabilities are Another area into which this study can be ex-
complex and contingent upon several multifac- tended is examination of how certain precipitating
eted organizational actions and attributes. For events exogenous to organizations can galvanize
example, organizations may undertake specific their intellectual capital to generate different types
strategic directives while hiring individuals who of innovations. How would events, such as per-
are intended to either reinforce or transform ex- sonal crises (e.g., the unexpected departure of a
isting organizational practices. Such directives strong CEO), firm-level crises (e.g., disruptive inno-
can influence the way human capital influences vations), or simple serendipitous events (such as a
incremental and radical innovative capabilities. breakthrough discovery), change the dynamics be-
The scope of our research, however, did not take tween different aspects of intellectual capital and
into account the possible influences of such di- innovative capabilities? Would human capital still
rectives. Similarly, the level at which individuals provide the platform for diverse and vibrant ideas?
(human capital) are positioned in an organization’s Would organizational capital continue to reinforce
hierarchy (for instance, top versus middle managers) prevailing capabilities? Would social capital be-
may also produce different influences on innovative come an even more versatile, powerful driver of
capabilities. Such contingencies point to additional innovation? These are some possible points of de-
areas that need to be probed with respect to the parture for further synthesis of the knowledge and
knowledge-innovation link. So, although we have innovation literature streams.
tried to parsimoniously examine the core aspects of To conclude, our study provides an empirically
this link by focusing on a select set of essential vari- grounded framework simultaneously linking vari-
ables, we acknowledge that we have addressed only ous aspects of intellectual capital and their interre-
one part of a very complex question. Nonetheless, by lationships to different types of innovative capabil-
synthesizing two distinct literature streams (intellec- ities. This framework shows how organizations
tual capital and innovation), we have initialized ef- need to distinctively utilize their varied knowledge
forts to understand the multifaceted knowledge-inno- resources to achieve different types of capabilities
vation link. for innovation. It also provides a structure for fu-
2005 Subramaniam and Youndt 461

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regarding the knowledge-innovation link. view, 78(2): 66 –76.
Cohen, W. M. 1995. Empirical studies of innovative ac-
tivity. In P. Stoneham (Ed.), Handbook of the eco-
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creation: The role of intrafirm networks. Academy Our employees partner with customers, suppliers, al-
of Management Journal, 41: 464 – 478. liance partners, etc., to develop solutions.
Tushman, M., & Anderson, P. 1986. Technological dis- Our employees apply knowledge from one area of the
continuities and organizational environments. Ad- company to problems and opportunities that arise in
ministrative Science Quarterly, 31: 439 – 65. another.

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valuable ideas, ways of doing business, etc.
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research: Toward verbal and statistical correspon- “How would you rate your organization’s capability to
dence. Academy of Management Review, 11: 71– generate the following types of innovations in the prod-
87. ucts/services you have introduced in the last five years?
(1 ⫽ weaker than competition; 4 ⫽ similar to competi-
Walsh, J. P., & Ungson, G. R. 1991. Organizational mem- tion; 7 ⫽ stronger than competition).”
ory. Academy of Management Review, 16: 57–91.
Youndt, M. A., Subramaniam, M., & Snell, S. A. 2004. Incremental Innovative Capability
Intellectual capital profiles: An examination of in-
vestments and returns. Journal of Management Innovations that reinforce your prevailing product/
Studies, 41: 335–362. service lines.
Innovations that reinforce your existing expertise in
prevailing products/services.
APPENDIX Innovations that reinforce how you currently compete.
Intellectual Capital and Innovative Capabilities Radical Innovative Capability
Questionnaire Items
Innovations that make your prevailing product/service
The following items had this stem and response for- lines obsolete.
mat: “To what extent do you agree with the following Innovations that fundamentally change your prevail-
items describing your organization’s intellectual capital? ing products/services.
(1 ⫽ strongly disagree; 7 ⫽ strongly agree).” Innovations that make your existing expertise in pre-
vailing products/services obsolete.

Human Capital
Our employees are highly skilled.
Our employees are widely considered the best in our Mohan Subramaniam (mohan.subramaniam@bc.edu) is
industry. an associate professor of strategic management at the
Our employees are creative and bright. Carroll School of Management at Boston College. He
Our employees are experts in their particular jobs and received a DBA in management policy from Boston Uni-
functions. versity and an MBA from the Indian Institute of Manage-
Our employees develop new ideas and knowledge. ment at Bangalore. His research focuses on the strategic
management of knowledge and innovation.

Social Capital Mark A. Youndt is an associate professor of management


and business at Skidmore College. He received his Ph.D.
Our employees are skilled at collaborating with each in management and organization from Pennsylvania
other to diagnose and solve problems. State University. His research focuses on the strategic
Our employees share information and learn from one management of human, social, and organizational
another. capital.
Our employees interact and exchange ideas with peo-
ple from different areas of the company.

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