14185 Dallas Parkway, Ste B001 , Dallas, TX

75254
Phone: +1 (800)-643-9241
Copart E-Fax: +1 (614)-362-1515

Claim Number: 23 Vehicle: 2013 HONDA CIVIC LX

Lot Number: 41597730 VIN: 19XFB2F59DE041940
Date of Loss: 2020-06-23 Insurance Carrier: USAA

Dear KEVIN GREGORY KENNEDY,

After reviewing your claim, your 2013 HONDA CIVIC LX has been determined to be a total loss. What
this means is USAA will not be repairing your vehicle but rather will pay you the actual cash value of
your vehicle.

What’s a total loss?

A car is declared a total loss when it is neither practical nor economical to repair the vehicle. Most
states regulate the definition of a Total Loss either by a percentage of damage or by using the Total
Loss formula (Cost of Repairs + Salvage Value > Actual Cash Value). In accordance with USAA policy
language, a vehicle is considered a total loss whenever a USAA approved appraisal source
determines the vehicle to be impractical or non-economical to repair. If USAA’s procedures or
guidelines differ from those mandated by the state, state requirements will prevail.

Your Settlement

Actual Cash Value $6516.00

Taxes and Fees $440.96

Your Deductible $500.00

We Pay $6568.31

Please note that the above figures do not include any payments to lienholder (if applicable) If
you wish to discuss your settlement further, please contact your USAA adjuster directly.
What happens next?
Paperwork

You will be receiving the paperwork either by FedEx or email depending on state requirements.
Refer to the instructions provided on how to fill out, sign and return the enclosed documents.
Sign [notarize] your power of attorney and return it using the enclosed shipping labels.
Make sure your power of attorney has the required signatures. If not, you will have to resend it,
which will delay your settlement payment.
Filling out the required documents accurately and timely will help us process your claim quickly

Vehicle Release
 If your vehicle is at a repair shop or towing facility, please call the facility to authorize Copart to
pick up your vehicle
If your vehicle is at your residence, Copart will call you to coordinate pick up. Please return their
call promptly to arrange a pickup time if they have left you a message.
Remove your belongings from your vehicle

Payment

If you are making payments to [a finance company that's listed on your policy or your title], we'll
pay them first
Continue making your regular car payments until we pay the finance company.
If there's money left after we pay your finance company, we will send it to you.
If there's not enough money to cover your loan, you will be responsible for paying off the
remaining balance.
If you own the vehicle, we will pay you directly
If you have car replacement assistance coverage, you will receive 20% of the actual cash value
as listed above

Reference Videos:

To make the process of completing the required documents shown on the next page easier for you,
we have created a number of helpful reference videos to provide guidelines and tips for accurately
completing the required documents. You can access the videos using the following URL, or by using
the QR codes shown below.

Videos:

https://myautoclaims.com/videos

How to Contact Us
If you have questions or need additional information regarding these documents, please contact us by:

Phone: +1 (800)-643-9241
Email: ohioinbox@copart.com

Sincerely,
Copart Title Procurement
In order to complete processing on your claim, we require the following documents. Your claim will not
move forward until all of the documents below have been completed correctly and returned to 14185
Dallas Parkway, Ste B001 , Dallas, TX 75254.

Checklist:

Documents / Item Included In Packet? Notary Required

Power Of Attorney – Original Yes , complete and return No

Odometer Disclosure Statement Yes , complete and return No

Correction Affidavit Yes , complete and return No

Title – Original No, please provide No

Driver License – Copy No, please provide No