COMS1010 - COMMUNICATION SKILLS. SECTION A Answer any THREE (3) questions. Answers must be brief and concise. You are advised to spend not more than 30 minutes on this section. Question 1 Describe the three basic Communication Styles of speech. (5 marks) ues n2 What are the aims of the Informative Speech? Give examples. (5 marks) Question 3 Why are Visual Aids important in the speech delivery? (5 marks) Question 4 Describe the AIDA Principle as a model of persuasion. (5 marks) Question 5 Compare and contrast the memorized and impromptu modes of speech delivery. (5 marks) SECTION B Answer one (1) question from this section. Use the appropriate format in presenting your answer. In case of letter-writing, you should not sign the letter with your real name. Each question in this section carries 15 marks. You are advised to spend not more than 40 minutes on this section. ue: n 6 Your neigbour across the road very often plays loud music late during the night.You write a letter of complaint to the Responsible Officer of the Police of the Environment to explain the problem and request remedial actions. (The body of the letter should not exceed 200 words ) (15 marks) Question 7 You are the President of an NGO whose activity is to listen to individuals on the verge of committing suicide. You will be presenting your organisation to the Minister of Social Security so as to secure funding of your activities. What steps do you follow to prepare your presentation? (15 Marks) SECTION C Answer ONE (1) question. Each question in this section carries 20 marks. You are advised to spend not more than 50 minutes on this section. Discuss the importance of Non Verbal Codes in day-to-day communication. Give examples for each of them. (20 marks) Question 9 Discuss the importance of perception in communication. How can perceptual Accuracy be improved? (20 marks) END OF EXAMINATION PAPER