" La maintenance c'est notre metier, faites nous confiance”
DOWEN
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WARRANTY For Cummins Generators
Dowen provides this written warranty as an assurance that the
Cummins Gen Sets that we are supplying to IHS, will be free of defects
at the time they are shipped by Dowen. Should any failure to any of
these Gen Sets shall - upon notification thereof and evidence that the
product has been stored,, installed, operated, and maintained in
accordance with Dowen/Cummins specifications, instructions,
recommendations and recognized standard industry practice, and not
subject to misuse, repair, neglect, alteration or accident - correct such
defects by suitable repair or replacement, at Dowen’s sole option, of any
components or parts of the product determined by Dowen to be
defective.
‘This warranty is for period 200 Running hours or 1 year from the supply
date which comes first. Dowen also provide an extra guarantee that these
Cummins generators will at least maintain the same lifecycle of the
current products deployed by IHS in its network.
CONDITIONS OF WARRANTY TO OBTAIN WARRANTY
COVERAGE:
e The purchaser must with no delay contact Dowen about any defect
claimed under Dowen warranty.
¢ If both IHS and Dowen jointly confirm the existence of a defect
covered by this warranty, the defect will be corrected by repair or
replacement at Dowen option and under written autliorization by
Dowen.
'N* contribuable : M081000032850Y|
N° RC: RC/Dla/2010/B1570
BP : 8814 Douala-Deido
Tél : +237 677 70.45 65
Fax : +237 233 41 62 36
m.nguediio@dowen-services.compowWEN
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However, the repair or replacement of the defective parts not
extend, nor renew the warranty period.
Dowen will guarantee the availability of the Cummins spare parts
during the lifecycle of the product, However, IHS will be
responsible for the spare parts replacement cost as they are paying
for other products.
No transportation costs of any kind will be paid under this
warranty. Shipment charges to send products to an authorized
warranty repair facility shall be the responsibility of the purchaser.
All returned goods shall be at the purchaser's risk and expense.
This warranty is invalid if Dowen finds that the generators’ serial
number, or any other element relevant to the machine
identification, as well as the seals put by the factory, have been
cancelled, changed or removed.
Note: Dowen prefers to have those generators installed within its area of
management to ensure that they are being treated based on the
manufacturers’ recommendations and to ensure the maximum lifecycle.
WARRANTY LIMITATIONS
Dowen will not accept responsibility or liability for repairs made by any
third party.
This warranty becomes void if the purchaser has not respected the
payment terms stated in the Purchase Order.
" La maintenance c'est notre metier, faites nous confiance”
sorviees
LEE
‘
N° contribuable : M081000032850Y)
N° RC: RC/Dla/2010/81570
BP : 8814 Douala-Deido
‘Tél : 4237 677 70.45 65,
Fax : +237 233 41 62 36
m,nguediio@dowen-services.com