The project gives a broad outline on Customers attitude towards ultratech
brand in India. From the research
I came across several interesting results about the Customers behaviour and response towards any particular brand, and then steps are to be taken to matching the expectation in case of UltraTech cement. From the analysis we are able to understand about the Customer Consumption. I have prepared questionnaire in Google Form, Then I started my survey by forwarding this Google Form to different customers in different region and recorded their feed back according to the question asked to them from my questionnaire. Then I summarize all the data collected and make comparative charts and diagrams to present my findings. From this survey l got the insight of the relationship between retailers, contractors and customers.
Background of Cement Industry in India:-
India entered into the Cement Era in 1914, when the Indian Cement Company Ltd. Started manufacturing Cement in Porbundar in Guujarat. However, even before that a small cement factory was established in Madras in 1904 by a company named South India Industrial Ltd. Indian Cement Company Ltd produced only one type of cement which was designed by the British standard committee as “Artificial Portland Cement”. This company marketed its product in Mumbai, Karachi, Madras and other parts and became a financial success. In 1924, India’s cement production was 267000 tons. However, initially this increased production could not reduce the imports and the industry suffered a rate war. This led to closure of many indigenous units. The Indian companies which were away from ports or commercial centers faced the locational disadvantage. • Current Scenario:- The cement industry is one of the main beneficiaries of the infrastructure boom. With robust demand and adequate supply, the industry has bright future. The Indian Cement Industry with total capacity of 165 million tones is the second largest after China. Cement industry is dominated by 20 companies who account for over 70% of the market. Private housing sector is the major consumer of cement (53%) followed by the government infrastructure sector. Right from laying concrete bricks of economy to waving fly over’s cement industry has shown and shows a great future. The industry continues to emphasize on reduction of costs through enhance productivity, reduction in energy costs and logistics expenses. The cement sector is expected to witness growth in line with the economic growth because of the strong co-relation with GDP. Future drivers of cement demand growth in India would be the road and housing projects. • Dominated Brands and Competitors:- Cement is one of the key industries that play a key role in the growth and expansion of the nation. The cement industry is one of the main beneficiaries of infrastructure development in the country. The Indian cement industry is huge and has a large production capacity. Currently, the total production capacity of cement in India is about 165 million tons, the second largest in the world. There are many big cement brands which plays great role in the development of Cement Industry in India, some of them are as follows:- 1. UltraTech Cement (Aditya Birla Group) 2. Ambuja Cement 3. Acc Cement 4. Shree Cement 5. India Cement 6. Ramco Cement 7. J.K. Cement