I MAKE IT WORK I

Synergy 3
Quick Start Guide to Installation and
Configuration
Issue
2

Date
October 2016
 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

Contents
1 Introduction 3

1.1 Scope and Conventions 3

2 Installing Synergy 3 4

2.1 Uninstalling Synergy 3 4

2.2 Upgrading Synergy 3 4

3 Configuring Synergy 3 5

3.1 Client Wizards 6

3.2 The Basic Configuration Wizard 7

Notices 8

Contact Information 9

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 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

1 Introduction
This document provides an overview of the steps required to install and configure Synergy 3. Where further
or more in-depth steps are required, it refers the reader to other Synergy 3 documentation on the Synectics
Global Support Portal.

1.1 Scope and Conventions

This document uses the following convention and styles.

The following symbols are used to indicate important points and information:

Alert: Performing this action may affect system operation.

Note: Details useful information to consider.

Setup: A note of where in system setup a feature is controlled or configured.

Navigation around Synergy 3 is displayed as follows:

Views->Map Selection

This is an instruction to click on the Views menu, then the Map Selection button. Some navigation may start
at a tab, but end in a dialog.

Note: Three points, or an 'ellipsis' (…) in a button or option indicate that another dialog box will
appear when you click the button.

Synergy 3 is highly configurable to meet your operational needs; as such, the look of the user interface might
be slightly different than it appears in this manual, depending on your:
l Screen resolution or your workstation settings
l Permissions and security settings
l "Look and Feel" or customization settings

Contact your Synergy 3 system administrator for details on the tiers and functions that are licensed for your
system.

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 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

2 Installing Synergy 3
The Synergy 3 server requires a Database Management System (DBMS) to store configuration, alarms and
other system information.

The following database systems are supported:

l IBM DB2 is the default (and recommended) database supplied by Synectics.

If you intend to use IBM DB2, this will be installed automatically as part of the installation procedure.

l Microsoft SQL Server (MS-SQL) 2008 is also supported.

If your Synergy 3 server uses Microsoft SQL Server (MS-SQL), you must install MS-SQL before
you start this procedure.

Note: Support for other database systems will be made available over time. Contact Synectics for
more information (see Contact Information on page 1).

Double-click Synergy Setup. The installation wizard launches. You will need to install both the server and
client, depending on your requirements.

Once you have installed Synergy 3, you will be asked for a license. For information on licensing your product,
see the Synergy 3 License Activation Guide on the Synectics Global Support Portal.

2.1 Uninstalling Synergy 3

Open the Windows Start menu and navigate to the Control Panel.

Select Programs and Features and locate the Synergy 3 client application in the list.

Right-click and select Uninstall.

Follow the on-screen prompts to complete the procedure.

2.2 Upgrading Synergy 3

If you have Synergy 3 already installed, an upgrade installer is available for updating the client application to
the latest version.

For more information, contact Synectics (see Contact Information on page 9.).

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 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

3 Configuring Synergy 3
Once you have installed Synergy 3, you will automatically be prompted to run through the Client
Configuration Wizard. This is used to configure core aspects of your Synergy 3 client; for example,
specifying the ports and servers to be used for communication and failover.

Once you have completed this wizard, you can access Synergy 3. You will now need to configure it for use.
There are many features that can be configured but this generally entails setting up video recording,
connecting and positioning cameras and setting up alarms.

Most configuration is carried out from the Setup tab. Go to Setup->System Setup.

From here, you have two options:

l You can choose to do a set of related tasks using one of the wizards.
l You can go to the Advanced Configuration menus and work through tasks individually.

The Basic Configuration Wizard is designed to run you through the main configuration tasks once you are in
Synergy 3.

For more comprehensive information on Synergy 3 configuration, see the Synergy 3 documentation on the
Synectics Global Support Portal.

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 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

3.1 Client Wizards

The Synergy 3 Configuration Wizard displays the first time you start the Synergy 3 client. This initial wizard
aids in configuring your workstation, the physical properties of viewing and controlling video, the directory for
reports and the Graphical User Interface (GUI).

Synergy Configuration Wizard

1. Click the Synergy 3 client shortcut icon on the desktop. Following installation, the Synergy
Configurator wizard will start automatically the first time youstart the Synergy 3 client.
2. Alternatively, you can start the Synergy Configurator Wizard by double-clicking the shortcut on the
desktop.

The Synergy Configurator appears.

3. Click Next. The Server Comms page displays. There is a button for each configuration page on the
left side of the dialog box. When configuring the Synergy 3 client for the first time, it is recommended
that you progress through each page as detailed in the following sections.

Note: Once you have completed a page, click Next to proceed and save your settings.

Note: You can return to any wizard page at any time to make configuration changes. Click the page
button, make changes, then click Wizard Complete on the Finish page to save these changes.

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 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

3.2 The Basic Configuration Wizard

The Basic Configuration wizard provides all of the main tasks for setting up a basic Synergy 3
configuration.
1. Go to System Setup. Click Run Basic Configuration Wizard on the System Setup menu.
2. Click Next. The Hardware Selection page appears on the Synergy Configurator.
3. Proceed through each page, making configuration selections as directed in the wizard text.

Note: Select Advanced Options to see the full list of available configuration settings.

Once you have completed the wizard, log out and back in again to apply your selections.

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 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

Notices
Where the term Synectics is used, it refers to Synectic Systems Group Limited or any of its subsidiaries, as
appropriate.

Disclaimer
While every reasonable precaution has been taken in the preparation of this document, Synectics makes no
warranty, representation, statement or undertaking (whether express or implied) in respect of the accuracy,
reasonableness or completeness of this document or the use of this document.

This information is subject to change without notice. The product described in this document is subject to
continuous developments and improvements. All particulars of the product and its use contained in this
document are given by Synectics in good faith. However, all warranties, conditions and other terms implied
by law, including the implied conditions of satisfactory quality and fitness for purpose, are excluded.

The contents of this document are provided “AS IS”. Synectics is not liable for any loss or damage arising
from the use of any information in this document, or any error or omission in such information, or any
incorrect use of the product. This information could contain technical inaccuracies, typographical errors and
out-of-date information. Use of the information is therefore at your own risk.

Synectics shall have no liability (whether in contract, tort (including negligence), misrepresentation, under
any statute or otherwise) to the reader or any recipient of this document in relation to its accuracy,
reasonableness or completeness, or the use of this document.

Nothing in this document will operate to exclude or restrict one party’s liability (if any) to the other:
l for death or personal injury resulting from its negligence or the negligence of a person for whom it is
vicariously liable; or
l for its fraud or fraudulent misrepresentation or for the fraud or fraudulent misrepresentation of a per-
son for whom it is vicariously liable.

Note that some of the features described may require additional configuration before they can be used or are
visible within the application. If this is the case, this will be noted accordingly.

Proprietary Notice
Words and logos marked with ®, © or ™ are registered trademarks or trademarks of Synectics in the EU
and other countries, except as otherwise stated below in this proprietary notice. Other brands and names
mentioned herein may be the trademarks of their respective owners.

Neither the whole nor any part of the information contained in, or the product described in, this document
may be adapted or reproduced in any material form except with the prior written permission of the copyright
holder.

Confidentiality Status
This document is confidential. It may only be used and distributed in accordance with the terms of the
agreement entered into by Synectics and the party to whom this document was delivered.

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 Synergy 3 Quick Start Guide to Installation and Configuration I MAKE IT WORK

Contact Information
For product and software assistance, contact your local office and ask for the support department.

Alternatively, visit us online at www.synecticsglobal.com or search our Global Support Portal at

https://support.synecticsglobal.com/hc/en-gb.

Americas Asia

4180 Via Real, Suite A 10 Ubi Crescent

Carpinteria #06-80 Ubi Techpark (Lobby E)
CA 93013 Singapore 408564
USA
T +65 6749 6166
T +1 805 745 1920 F +65 6749 3033
F +1 805 745 1980

UK and Europe Middle East

Synectics House Building 3, Office 04, Ground Floor

3 – 4 Broadfield Close Green Community, Dubai Investment Park
Sheffield Postal Address: PO Box 212880
South Yorkshire Dubai, UAE
S8 0XN
T +971 4 801 9185
T +44 114 255 2509 F +971 4 801 9101
F +44 114 258 2050

Moat Road
Normanby Enterprise Park
North Lincolnshire
DN15 9BL

T +44 1652 688908

F +44 1652 688928

Synectic Systems GmbH

Machtlfinger Str. 13
81379 Munich, Germany

T +49 89 748862-0
F +49 89 748862-99

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