Office Administrator

Permanent Role
Full time: 37.5 hours a week
Reports to: Chief Executive/Head of Education
Salary range: £14,000 to £17,000 (including substantial training)
Location: Green Lane Masjid & Community Centre, Birmingham

Purpose of the role

GLMCC are looking for an Office Administrator who has knowledge of HR to oversee our
daily office operations. We are seeking a passionate, hardworking professional who is able
to think clearly and work to tight deadlines. They must be flexible, diligent, calm under
pressure and able to work well with others.

Job description
• Answer phone calls and transfers them as necessary
• Manage admin for the Education Department and Madrasah
• Manage the booking system for Counselling
• Manage correspondence by answering emails
• Liaise with General Manager and Heads of Departments and carry out their requests
• Assist in planning and arranging events
• Arrange meetings by scheduling appropriate meeting times and booking rooms
• Handle expenses
• Draft, format, and print relevant documents
• Assist in purchase orders and invoicing
• Maintain accurate records
• Photocopy and file appropriate documents as needed
• Attend workshops and conferences when requested.
• Draft and produce GLMCC’s email updates, when required

As a member of the team you will:

• Assist in the preparation, set up, and running of GLMCC’s events and during
emergencies as required.
• Produce evaluation and other reports for external and internal audiences.
• In order to work effectively in a changing environment as part of a small team, other
tasks may be requested.

Personal specification

Essential Experience:
• Prior Office Management Experience
• Excellent Time Management Skills
• Exceptional Communication and Customer Service Skills
• Strong Prioritisation and Organisation Skills
• Ability to Handle Confidential Information
• Strong Record Keeping Skills
• Ability to Multitask
• Excellent communication skills
• Very good writing skills
• IT literate and competent in using MS Office packages (Word, Excel, PowerPoint,
Outlook, Internet and data entry)

Essential: Attributes
• Able to manage a demanding workload and work within tight deadlines
• Strong attention to detail
• Ability to work without supervision
• Able to work flexibly and collaboratively within a small team
• Excellent communication skills
• Commitment to the aims and objectives of GLMCC
Qualifications
• Ideally a graduate or equivalent qualification
• Minimum of 5 GCSE’s Grade A-C (Including English Language)

Desirable
• Experience of working with volunteers
• Experience of working on small projects and creating social interest and awareness

Benefits, Salary and Package

• Salary range: £14,000 to £17,000 including substantial training depending on
experience and qualifications
• The salary reflects the nature of the role in the charity sector.
• You will be working in an Islamic environment where you will be able to consistently
pray in the mosque and will be surrounded by people with a like-minded attitude to
help others.

DETAILED BACKGROUND TO GLMCC

Green Lane Masjid & Community Centre (GLMCC)
Green Lane Masjid and Community Centre is a leading UK mosque situated in the heart
of Birmingham serving the community since 1979. Operating from its award winning
grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and
serving through its educational college, outreach work, welfare services, international
humanitarian wing, as well as its fully functional mosque which is attended by
thousands every week.
Recognised internationally, GLMCC has circa 750,000 followers on Facebook. It is also
the 2019 British Muslim Awards winner for Mosque of the Year as well as the Beacon
Award winner for ‘Best Run Mosque 2019’.
A summary of some of the main activities and services operated from the centre:

Mosque Activities

- Hundreds of people attending the five daily prayers from the mosque
- Thousands attending Friday congregational sermon and prayer (jumuah)
- Thousands attending congregational prayers, every night of Ramadan
(taraweeh/qiyam)
- Over 250 people fed each day over Ramadan (suhoor and iftar)
- An imam Q&A run four times a week

Educational Services:

- Adults education holding over 50 classes per week

- A children’s supplementary evening school run 4 days a week with over 400
children registered
- Budding Believers club, a monthly kids weekend school with over 100 children
- A childrens summer school, attended by over 200 children

Outreach Activities:

- Annual conferences with renowned International speakers, attended by

thousands
- Weekly Islamic talks attended by hundreds and streamed online to thousands
- Weekend courses attended by hundreds
- Regular school visits to the mosque
- Annual community days and exhibitions
- Interfaith work

Welfare Services:
- An Annual ‘Winter Freeze’ project, housing tens of homeless for many months
over the cold season
- Counselling services run by qualified counsellors, including a GP
- A funeral service managing over 40 funerals and burials a year
- A Foodbank that has supported over 3,000 families over the years
- A charitable hardship fund (zakat/charity) that distributes circa £60k to UK
people and families
- Ladies coffee mornings held every Thursday, attended by around 60 women
each week, providing a much-needed social activity for many women
- A monthly elderly social and lunch
- A weekly food/soup kitchen, funded by Greggs
- A community Streetwatch initiative with the WMP
- A free weekly legal surgery in partnership with Aman solicitors
- A free immigration advice surgery run with the Home Office
- A cancer support group in partnership with Macmillans
 - An education advice support clinic for parents
- A job club

Celebrate Eid

- GLMCC runs the bi-annual Celebrate Eid event in Small Heath, Birmingham. This
is the largest outdoor Eid event in Europe with 60k to 80k people attending.
Arranged twice a year, this is a fantastic and fun community event for all, with a
fairground, food stalls and much more. The event is run in partnership and
supported by many organisations, including Islamic Relief, the Birmingham
Hippodrome, Unity FM and other mosques.

International Humanitarian Wing:

- Task Force Green Lane Masjid, is the GLMCC international humanitarian wing
and has raised over £7m over the past 6 years for needy causes overseas, with
over £2m raised in 2019.
- From supporting the recent humanitarian crisis in Yemen to providing homes
and essential support to Syrian refugees and orphans fleeing conflict zones, the
taskforce provides a lifeline of support to those in severe conditions.
- The team supports and has helped various NGO’s including Islamic Relief in
establishing key projects around the world.
- We currently provide ongoing support for an orphanage built and established in
Lebanon, where Syrian widows were paired with lost orphans to form families
that were then housed in the orphanage. A purpose-built building was
constructed to provide apartments for them to live and the organisation covers
the annual living costs for these newly formed families.

Annual Social Campaigns:

- The mosque runs several annual social campaigns, addressing different issue
that are pertinent to the community. In 2019, the major campaigns were:
o anti-knife crime campaign
o environmental campaign
o homeless winter freeze project

All campaigns received great recognition and traction with the community.

Youth Activities and Other:

- Scouts club run with the National Scouts Association, with over 130 children
- The GLM football club, in association with the Football Association, holds 3
sessions per week for adults and children
- Weekly Kick-boxing classes for kids and adults
- A weekly women’s basketball session
- Kids cricket coaching sessions run in association with the English Cricket Board
There are many more activities run by the organisation, making the centre an active hub for the
community.

Some Background Articles relating to GLMCC:

https://www.birminghammail.co.uk/whats-on/whats-on-news/inside-green-lane-mosque-
birmingham-14295418

https://www.birminghammail.co.uk/news/midlands-news/green-lane-mosque-eid-al-
14462091
https://www.birminghammail.co.uk/news/midlands-news/birminghams-green-lane-mosque-
helped-14178868

https://www.bbc.co.uk/news/uk-england-44496158

https://www.birminghammail.co.uk/news/midlands-news/mosque-opens-doors-birmingham-
homeless-15780150

https://www.birminghammail.co.uk/whats-on/whats-on-news/visit-mosque-day-birmingham-
city-15911224#ICID=Android_BMNewsApp_AppShare

https://metro.co.uk/2020/04/16/mosque-converted-food-centre-car-park-becomes-morgue-
12565892/

https://www.aljazeera.com/news/2020/04/uk-muslims-stepping-coronavirus-crisis-
200413122704311.html

https://www.birminghammail.co.uk/news/midlands-news/birminghams-green-lane-masjid-
celebrates-17683188
For more information about or work and services visit: www.greenlanemasjid.org