and Business agit! Pryeueentay WWW. ALMKTABAH. NET 20086 3,9 basil pied) ago! (golall sarin (auton yall Gala Cyaan Gabger tabla J Ai Siguyh dade \ ja dal, ANY) pglalls staat) 4s Atlas Ay) p glad Ais. Dee) 5 tah aad Dus 54) aad Hayall Las www.almaktabah.net ASU) dada! 2008(2006/11/2993) : Ayilagh Aisa 5 jie sal ety aly tet Chee gala A syeale ene alla gale) Que gage Glee / Slee 4) 2006 diy Jia. olas — (723) (2006/11/2993) : .). ash 5 ja) scilinal Hyidagl isd iho LE oy ALN) ihe y Aa gdh Gly alse) ad > FOO 658: 510 fg pia ad ISBN 995° Sa g Bylay) * PUAN guctin uae Alle 2 gia — og sale) uae pagan Elna 4 gS * 2007 5198! Kat * 2008 4 4a * pill AB gin pga gaan 6 oi Se See tee eee Sod sly Ao oily sho cot SRD (2) by gy) Aga ar esta ina Acta Aya Gag) gL gle - GaN (4 gas331 — 1615) <4 Ge ~ 00962-6-5331661 + Sti — 00962-6-5338410 : Gaue 00962-6-4627627 sia gL ad) Geyai Cage — ah by glue — gat sw dase Woela Dara get Com Byise Gyiall cua SATE gf gla Sate a AGS) GHD Ne Jal Sake ay Y PD Ga Sane BSG) 2 DEG) Qe ULE gly ASL) All rights reserved. No Part of this book may he reproduced, oF transmitted in any form or by any means, lectronic or mechanical, including photocopying, recording or by any information storage retrieval syste ua the prior permission in writing of the publisher.ser all gas sll SL pany OL rie al on 24lS Js (Qsy als oil fy pe STC ang) set (Boles Ue Las He 5 ey “le SoG LE pshell glell St gum (123 )sge Hyunolka | Laabite a! | Lapaglatg 510 Copetell JS ollaAide dobooly cpeabll AI]y cene Cine beat tees ple panty aay cpllall oy al weal! cea teil! oh any Lec BIA LAS Gyo GUL) Lash LoS gle 98 8S OF Lye gels Ge Gl orld ple Jag US ee ple Jo oI ny seed any ye Yel as DS WY ab os NS pig Le stSM ol gotly ye pally ped Mulls Jat SEL 5 Go perstSYh yeill yd sIlall pees pe ppclaials peoloc! Lush Sty all ola! bil SaLAM) SLi, go pS Gales Gao Ula! pslilly Sill jall& Lis pgld Sayan! Gagall obo J plac! Jb UIST all Gall ols UI Gay Saal! Las J IG sail Lal 9 ail GaP Ladll sls aes Foays sll Gall SS pats goles =] Qa Read § ALIS 4 poe jel all SISSY ae Jose col fall SUS) pA Jus) gabe Gbal -3 pty Lage legudige sedis (Sbaslatl Leg SS ap eMLgay gaLaill elytly Laatly ppede GSI aba! spo See coll all SLAG! J ESI caladll ys aay Le ff Slag StL GI SSS) F Gaba Gehd ple LS Ulbsl ne flac 31h Ladle Ep Sylh 1a jas clogs fe HL! dal (pplike phony Guan Gy Lola JSAM, GLEE Gold pte QoL Jundll ys aye Juabtibal 4 Lee oath SE LGR 5 Sp) Lol ply ackaall Leinaaly Weel gly oleh HV Jy. alsa lee! slaie Lasts ol (Say Gagsli JIBS AGM lauls olga lillie Gali ple 5 ss pid y WLS SS! Saguell Gina F pagal gail 9S ol Lats GERM LS ge a Ly JLac¥l IS pty solely oll atioe F sapaaes S3LOY Glb ye Gill igs Gf ad cls Jyh Les SUSI a CLS Baa yal lb LL) 1509) SSBLANY LEL pally Sasa gly lly pall Ualaby Ls! Galil pall apll Ga at pals out 2008 seedenigeth ile Fools eV pall Latkes gill ppg) Sa JL 5 1aYl eel Hae Gas as aa a FLY aaah ISI Lalas Spay Sold Logie Lins 9S) pS pace GLC) ppl Uslaste Gans Te! pla olaele J Usill Zagat! LM Gopaill SLs 5) Ugh ual fall epee Sa spay pe) Sly MALS Length opel 2 Ga oe SL yall LASL! gf aks 95s 05 pal pity Uyak Uns 5 9S Si LG Lage pL Glad Sus Bay IS! 5 pee! Susp pF Raya oka gi Lael Sl 5 IS, 109) pplally LY! LS SUL! Silay Lole Lads Reel SLISI LLG Bad Laas GS SAIS Jub silly lege ll a g gl Ige 3plas Uiall Steel LES ay Call nal Late $18 as alge ple Lie Lad eS all SIS ally ese) gael GEM SU Wise) ad Uae Si IS SDL! GI olLaundlly lac 8 lu) Galata! 19 pall Ula Le sph es SLs a jLally oLegall yo aS Cok jet daly a SI SELLY Sat SLlly Cyl clack Ugg Le Gy all SLall Jo Goes Lala F Laat Gopal! Lika USY olaslal! sips JN Ways ay Lestat! o0 [nS US sy05 dads Leagaat Laie Lib EySily Co sas! Sp ISS Ug deals Lalas s Cuale oLBDe Lily Sacto Gale 5 L65 UY Wyo ft pats dear peie BSI! oly Logs BAN IS AI 2 Lally 51099 waley etal! ob LLL Ut FN SG She a By Lage Lestat Lie ats Gy SIM ae BI eens GP Slag oP Radel Spill ja IIS Se yal epee ay le pS cline Gye Lael Lal ESI he a SI! pe Clint pd gpl HLL 3G Ua by SLMS I pute Rae oly Ll Sls Fogo yt ape ode oY OLAuL Jl aL) J GUE Yl a Lets pple belly baal oS 15S ce WAH pcheull yshilly JlecYL days age! oleate LAN Uap La ol ed bP pean aly Lang! egSDLeLes GF 51M Gilby pala pga ba Fs lisataul Uslie Sele Gyre gash yll oe Fall dell pall Sly Gus aes USI! 5Lil Gaal FN CaaLsl gis Lad tee itl abate! till ye Lay add Casall ALLS! Geoguall quae GP Teles phe SOW jlo oda J Langit! slayall 5) boas GUS stoe¥ pas, Root Belay Seal CRUL SLAY pal li Ge degen ISLAM LMG! USS Mag 5 aS yay BSN slsel 2 Ube SoU 9S Il Ral LES ll Ge OL Sl eS) GLP te SN aL aigy Zale (@)Sok gpg GUE gle Jats lp! Sh I SUSU pea 9 al ByIaMS pSas LN spltly JLac 98100 pualling 5 penslye Laltal JA Ls somes es sila oS ads SL Lu) Lal dyclain tI Ulypaalls JLact SLI dis, Ta Call Quel gL SAI ALN Spe JLeGML sg Lay Salyyl! oad bayily Upall Jb P JLaclly ¢ sills LAs cLaghall Lali yyay of Ip SAR Zag.st SA 81M Uy Gas) falas Lael peal ye “aplilly putt) SS SLAB pad Zoli pal YLaad gle slay sad lll oh Seaillyy leak eWay aall 555 Ligy pabaslly SoLall cashes deal eel MII Shey lee obalabe F lly olilae pe ae Hall Ly pte pny Gell) GLI La als lee) slike F eg Ug! canny Linley IW Spall sya Slabs Gases oh aa Lad Ll J9T p85 guolins SDE J} Leads Ub Ge de gene aad JS GIT al es Uhl ppb USUI Legal Lah Jail olysiak Lal pill le Spall! G5 baele HL Abas) dubs cus! GLY osSI Lh a5 ail! agoa pyle pSaill ple Kapri TALS) ple 5S, Lang SAREL Ga I Judy ERA ba ly Gal of ll GIGS PRG cts Ut Saal ol La Uk Loldlly THI Sagan LF Lab Slab UUbt! Gals Yl 5 U8) aLesl, bili jy Lant! qualill Glas 3 yuS Uley GLa GB Spec oupged Saye sel Sls tee okey pall Jily hs geen JS Ss 9) a LS Cpa Lpdl Soil) AUR! SLA, Coan alll LSdLeG! Junge SSI ASS Spucill Espa Gosaill cL! BSS pug Vilypbiy Eee phe Lad pe pSV Joc Syfol f Legis lbs aa F (uaSLis asks fall Ma jySe g) el Jia SH Hie ae! Jai ge ASN Claas oh Gala Jueth Best Ul ey Sl seas! ola oaWirdlee Salihalam@yahoo.com GalTaher9999@ yahoo.comBUI gage CR PINS Bal oS Sy ent (2 5,foly 1 3ylal) Sede Soll ways UL Ag :13jl} yas © aah Mle F Slee 31491 quale YI all badly pall yo 51531 Still Gaal colbial) Ge lsiay! Uypeully Jlse¥! LSAT calli Jail gl gal! Jacl Bas) oy daa : gale! Jacl! GN scelll Jacl cobeshell Lgl SS jyoy ol Lal SUAS! cpbLall Jeaill pelt LuLu sche galadl Jenall Soll kasLal syhe alll Jul Seal! Sob eling jebaill :pebe Gall Loaf! 10 SYLAS pe Gusleall Juni 11 cCmrUYa WRB 22d ylal ype yall lb GF Staci Splat igual SI Juni 1 Bysdeall JLacls ¢ 14915 SoM oll! Juodll 2. Tost Aad! S10 ull Jeet 3 LL prone pate itil uaa 4 SUL LP yobs putt) ue GIL acl Hop Way LAK de GLa! Jacl! colubaally cUS91 5 Jal pce cpallll Just maa pS) lie ily sy pally ttl Jaca LTLG 5foyl gt kas NN {galas Ste sels peal yo dead J S0Ll! yslle JL 36 sheiaL sail) Uaads lpaey Sly TIL Speci! Ll ay nals (Jeaitll) gal alle J Slee 5101 quale LY! Gaal (Ju-aitll) esbatly pSUll ge 5 JT Stl Juni 2 (eat) labial) GeLag dl Usually Jlac! SLANG SULIT Jail 3 (sess) sith Aut UE all Ast eaall 4 (Jui!) WihaaYl Loy Mala : gyal Jail 5 (Jmnittl) SUN gelill Jail! 6 (usah) colegha) Lagi yas cl Lill SLAs! blll ual .7 (Jsaiitl) past! oluoll pee gol! Jaaall 8 (Jaeaiill) Boldt lawl! spate gol ll Juaill 9 (sleia) Sead! Bb cling jada «pate Gualall aaa. 10 (Leask) SYLASY yee Gusleall oil 11 (uesh) ldeally CBM Sy[al sae Galil Jaaall. 12 (usak) Sepell spake qual Jucdll 13 (leis) Haptall ay pll Syfa cag petall Jeaill. 14 (sleeidh) Tygesladly AUN 5 109 og peally gall! Jucill 15 (ecb) oh Ruake Gilley ey patally lll Jest 16CALL tak! Sekacall Dad pM i coil! yalaall Certo, Samuel C., "Modern Management", 9" Edition, Prentice-Hall, New Jersey, 2003. Dafi, Richard L., "The New Era of Management”, Thomson, Ohio, 2006. Griffin, Ricky W., "Management", 8" Edition, Houghton Mifflin Co., Boston, 2006. Griffin, Ricky W. and Ronald J. Ebert, "Business" 8" Edition, Pearson Prentice-Hall New Jersey, 2006, Ferrell, O. C. and Geofrg Hirt, "Business: A Changing World", Mc Graw-Hill, New York, 2003. Kinicki, Angelo and Brian K. Williams, "Management: A Practical Introduction", MeGraw-Hill, Boston, 2006, Kreitner, Robert, "Management”, 8" Edition, Houghton Mifflin Co., Boston, 2004, Nickels, William G. et. Al., "Understanding Business", 6" Edition, MeGraw-Hill/Irwin, Boston, 2002. Shermerhorn, John S., "Management", 8" Edition, Wiley & Sons, New York, 2005. Robbins, Stephen P., "Business Today", Harcourt Inc., Florida, 2001 Robbins, Stephen P. and David A. Decenzo, "Fundamentals of Management", Pearson Prentice-Hall, New Jersey, 2004. ness", 8" Edition, Houghton Mifflin Co., Boston, 2005. William, Pride M. et al., "Bu:AUS pall spinal BoM GM da JM oll 50 -25... + pasall ple P Slash 33109 ayalae : sl Jusall TT 51. pasa, putt ope 3150 + SB Jail 109 79 coors : "obi elie algal uc SMAI 1! Jeadll Seely 51am ats sgt atl 143-115... cog gilly Hail) GU inl LN Jol Te Teena seca ee eee re ee ree ee ae ca ip ICae a se ual Nel 194 ahaa JlacYls gladly Sobyl i wold! Jail! HAH otsl oo Blas Melua leat asad! Juaal! ABH oat) Juaal oo dag Sl Bu 5 JM pull Jail lest Lash ys OL) iN) Slat bball Jail! Ah BN SMBST J gas Slt pagaill pblall Juailh gabe 223 256 293 322 seal bt oll publ ohana be colatl Jani Labi pyenas pabe til Juaill oF sph, jus8l jake NNT Jost 417 -393 448 -419.. a celal Bala! quale lll BaSH oleobed he aul ll Jeaill aaall yk cling jake he until Jaaall VES Y : pte Guslidl Juall 518 349 Teadestl LaStleg ;yealudl alll PRE e eee eet Sg ssthl YI ELy Leal «he alll Joell clbeally gM" 31a) phe Cpl) Jacl seseecneeGpgaail die gaultll Jaadll aytall asl Bho) ctl) Seal Hapeslably MLL 3AM cya gala Lead ogg pl Galas Gilby cag ptelly SEI) Jue 647 -617..BUEN phauadi Spied! Byhawl Mos gl Lt oo gal lle GB Lacy 5 foYl pgalie : Uy¥! uel! 31M Agi lig taster eet Bei cieeeteet tie taicie st eeret ete als 38 : : Slacd) Zalane YE a2 eevectumemeemeneners Ujlal Ryglatll gclecte) yatliad slash MY ccsneinninnnnnennneiinninnnenmannnnnnnnn pil alle BS yucolall bantll lls 51 gadlally pall! og B11 : lll Junill 55 ESAS Lagat Si AS plu! Suyatl bot QoS atl UE 66 we @yanll gu slall sLat, 69 Qa S prolel) sla Lasts oo clabiall yelaig Yl Ealypuully Jee! oLaMET :cIUEI Joell Bal Rieti rel te oie ete edie Peat att eto Sere ocr sae Lana gh 92 ela Wypeall slot SLacly 5y)a9i tag sgt Lt LS econnninnnnnnnnnnnnnnrsnnnnns By LAA GEE Rll sg o1 Ml Jecill ally toa Ltt Bad yh 124... 7 ae SHUG N Soaks Legal Eka La 126 ee : Sagadl deal! daa WW 2s Reread 133 goat Lok (Again aig Suan oid oualall Juaill 148... gall Slay Dyall S 150. gall Slee) Sy sbui LobThe yesres ester ec tereccertacercestecee a yall Jee BLS IG 159... 161. Uugall Je! J GEMAY CICA chat sodaball Spall WUE Slo GP 4 j1aYt oleeglall “Lasts 109 nnnnnnnininincnnnnnnend pphacll SLacNy gay Ball sgusledl Jail 172... wealy Ms Sab gl TPS ar ee eis Sygeall Jl! Lat 180i eae ateall Saal! Gs) oLfly § padscll Jee, Sut! LI, 184 Spguall Slee dol 5 call otysastl Ly, pal Sig teats ANN OL bl aa Teles dob Sl ola Jucill yah Dolan Lay ES daa tt 5) Gudkill haa! sLat 215 : bbl phi GB, 219 deb ally clgat Lal 225 UG coll Jeol 208 ee ee ee er Ubaliey Wbley Uyinub 6,31 9 232, 2G, phat ist 237 AG Mola WG BAT LE EEE MAC SESCM sta itt intel tie iatait iat (Sladek alia: 257 sono Saal Shas 8 NaI gaat usaill pT. peesbcesbetecsteeesent Rast SAN 51M den SGI 266 esl puY lee oat aN) iS Des ee itt smnsedgpl SaNl pay Uli Ley 295 voosininnninnniinninnninnnnnialeglall Legh yay oLL i SSI abu uaill 298. Aa Jo Ulead! Jest! O'S gle oleghell Logs 80 Vy) 301... deli Lill pyade La BOB esc setleiy Jil Saal ab BIL 314 Ryall j905 SLAM give JS Lut!ob Lill ee yablall Jeaill Gale Agaill asgie 1109. Chpaill dae nyt 2 105 CApaill silydy Lipo 310. » Tiga Stele sae 4 105 Slee) lade ol 13 PEAS! cobalt Fusbs oles 5 .10e 330 Stl caledll gbsit pai 6.105 333 SSI gSLal! oes le UI .7 10, pedal seal oll 357 poll ould pie culatl Jun! 360 csossnarene aslo} Tab S pablo 369 Hb Jka ¢ Ll lst 379 nr coopalll lage Gad Ls 393 396 soe 404 Seams Salsa i 409. pascal Ge ill LISY) ce Jats Ess 419 en oLaatl 2 yybilly jail

Silly 34Manager Roles sill jIgai Sey HY] Lala J Gaal si pgs Gaal le 5S all Sue Ge easly pall Gatsl Gols ae, Henry Mintaberg psiéad gla! py wosly tas puolall sLuaGiy! claw Gye Leung pals leash piSall fis Bh pil Lak GL AMF gall URN) Gye Lal JSS Jody ola phate dat all oli JS cs ju ais. Virtual Space (28 3391) Gay Re pal iapel sal lp I bl pangs Leaaisty gly obesity glut! Pare Spat La ALAS Gal Lily sly aly ue Jyyleill Lastie Galay! Wi 2 wala! JLacY! lakaie eee Ls panes UL hans FLL olay! JS Ge Slee ollie Legh LiaglsSts silyl «LaaY) US, Technological Forecasting IIL (fF Jaa! Lack Ge oak Bl LgilisSey Information Technology Lagan Diversity ggiits 4 oF esl! 55 6955 5 als sag] JL dal LejLails loc! ¢ Lut of aahss FP gdeLall slact cules tS yl pga Lelbed 5) LS lac! ollie Ryoho GABA gall Lab py calaLall pa Gf pcan pots Byala RL 65 ol aay Lang Layady GLI Cally ally yaally Gul Aaselas Sulag! Sue dhe Jans tenay Lalall Sill 9 ¢ sill Lin go alaall F 45gh je Rane ilps cleye doen etal Laas BQN LL Gt te atl se Seal gla Sash Prejudice Se paty le phn el gt BM) Stal gall Lat Sansa Lua stl & Corporate Governance SN pas ll el Gal! i Li abe SLBY @ Ethics pa sual el gl Fe ae ot yee at Lec kt Solel Fas Ne 53 oe GLa ay JSLE LS Le duley Lgila ai gas F hae 1 aye SLUG fl pe LOD! as culalall xy Discrimination alpal ple Prejudice jul! gall! Sai! WIC) bhai 555 UES bad Selsey Uke 55 Lkaly Lad gh LUG gi Lull Je cates oh pend Sun SIMI F Lal oll fl pag oo Lgadl Gis ll lel (gotegi Giutl) Glass ceiling Effect 3 al) Che pA Analog Siac Wi GLGME) 5 Ethies and Corporate Governance ce Lalll 3 1oYs Jee Sule J OLUIAY £5 ge eel Fy SUED gant Jy yates Jabs Ssh all Lalu! cual lt cami ga Le cle pSall gules Sin Gly Heald Cys cope dee Jules 5} BLY) GSEs oles lal! LS Lu J hI |) selyall ye 5Le TAB GP tet bial je Gl bi Ss OLIN! ASS Gaels GL LY) ole cues! ifes 3)M gS gi aad LBiley Lasts Haaleall lS ill F510) ule yas Sd yell (Sa suegyy Ygattoal corporate Governance aaLall yeSlat! Le Careers Development dig) lat! Lagat .6 Jatt Lead 3S Bly Sagat Silat So ball Lill bu ssa sone BU Bat) SIUM ye AS bs Upsly Leal Lac oldie D Lbs le Up atl alaball pa 2 ANS lala shail @ Laas. fe pBi oaks J se Gayd siy5y pail Lee Salads Geb! aye SLL Portfolio Salat) ‘ol jLge Tala” cas Le ge ppl! oaais Sle oldie calaLall ALL pe F pall as} Sall Syl ST Sty plas lof Skills MLE 6 55h) 3) aga wie al eae phe ag pall Ag! polally Aled! yaad OME .7 lad! oleae ol BNI yall cpp lean ye ESI og il LH gd foc Laas uy Hay Uf deal lsc lleass getline puss Ua yak gh ALST gh GL Lang yg Lelie Lay Ml de gaol be liga 46OLB ES LY Sl SVL slg ES al ay ty jules IES obs apy International Standardization (ys) jaylilly julall Laie fie olabie clasally pluall Lolall oLelailly julall 52 Lega Ga,is Organization calSS all Gla Gal Lake ge yal SSS Laue ISO 14000 Joe (IO) International Transparency Organization cel s\ Gls, Lal! eldgly saglaidly Cons! .8 Research and Development and Innovation eal dats! pe I Lb Spd Ypotly Sac Labs poe 85 Blpssh pal Gesh Solon JS Usb Seam Lad 1M pay pally plat iyaeS Ques AS ULM oda of TIL GL ai FL Saas llega ope sleet) La oJ oIUL Cuotill Jyall F Lac! Laban ole Glad Span Leas plaall ga gl s¥ ssa! lg Gye aps Elan! Guba 9! petal Sol pla! Legge: 9S Y all cabal! 47SM uct Abel SByolall clactall Faygud pias (aU Sgyglany Nikeg Sel all aa go Soeall Ga Sao gl ot la eal ga Sball 5 JU seas 13ke SRB AMLy Uball 5 LY ge gtauagll 81587 GSS Hikey Seslaaill gat ph gt Lag SEAL ae Le Solaiall ga Layad ge Lylal Sgbill olecial! cass 13lay Sell alle lec! ola gals sil obuaill sal pa Le 2 3 4 5 Lab Aoi old ay aS 6 7 8 9 Sc still pUIL seas 15k 10 PSaaiy fl pl Akal oop Sdeeaill Ligd IB UG SION ge WV Sw SL SIS AY STN GF ema tN Sy0 pit pad (ge Leal AS) cl jally 51M) gf ais Ja 2 SBN GF Land Gays Ere Gilley wth des Jad Uda p 3 chal Jas Glas JS gunn Lilo! Syphill oLedall pallies 5,35 J ayy Legh amas a4 SEM Spall Gap Boat le gly Uy Leas AS Nae Gall i od Jay Shale Sl oll Shy pad a iF Jel daly cust gal ga loki 5 Badal Oly Lidd! Abaal agro £9 AWGN Sally aa a ual peaks all JY! lg) glasy! D pall .C clad! B Ruladl A 48dl pabsinad Sey GLb olyall lasted pall Asiealll ygibe ye yilS lyaey bys else B alyad jady lad A Gera olyaes cil Lyte Dil ply aastay Le $s} epiane Tiaby uply ld Upiudas obey alsa¥l calatall pull Gey Leste pall .D hay C iG B dba A Ry Tyas J obLaall yas yay 4 Asie gue D gle eae C ls B BS yas A pay Tyne tale of iyale pad ous lS aye D Gaske pte C pleas B SA Maye Go ASTM A Ugh JN LL YL, Lol! 510M GF Lull clin, 6 ASL My Lqalall B olay! A WWoble D hill SSI Lys .C Rigg pay Ae La J yall Ss 7 quasall .D dog C salall B UGA col lgn sash fl cline pens gleilly a SH ge Lobel le 5 ysll gf 8 als! D Bolus} .C ua B Aslyt A sunsbey GL Ij LAY 5 AS Tay LaLa! lib gall Ja) SL ayaa olull ual yyiy Lesie 9 gates Gl D Sola CC juutl Sal B jal A jet nlaball elgg ga Ley cic 98 Le 38d ll jaa doll! Zegane Gy! «10 ALi! GLa! .B asl ab Fg A yall .D layayt .C “ga laa BLY ohyt D — Lialls La C Jee! oldie claw (yo dane foes YASH Galena ga gg 12 coll dag B RaSatl ab G0 Yeast A Babs leads gle gis .D solatil LL Guts .C 49Sagal Ualabe yo 13 Zssbs Webbe C blesluuy Bo deSs ike A gp? salall oe 585!) jas oS) US (pital Gas all Laat! o} Uke st} B BegiS pub Sls etd Laie A HEL coaaly BS cael D ele pt SIy3.535 C oP cba! pd! Ssall Glaail gs 45 Ling pgall JA Glas Le tila colentl jane agiy Leste 15 ‘elas Ob8 pgll ls Salil .D Aw C daall as B degesA 30palaally alll iu 3yla9(iG) uct SBM Laljo F yghill gh gill gf JRatI gh Gapall pine Le palaally alt! gu 3,109! AML TAN gle lay! pues Joall Ngl eeel jo sae SBD pba Ul shal ea LL KS IN Lessa yo pla SLs Ssh Le yatl Se plats bile SEyeSIl Lansatl Go pla LiLo Gyula yall Ga plats Liles BJU Gia! GUY ga NYauwbvn i pdladly poll Oy 5139 ee Byolall olalasy! abdul! jail Ge al & Bagall alot & aL Rabi Lalaill de poet eal > Syally¢ sly Salah + DM ale bad yas olde 53)o) byl, ES glut atl Aslayl oWLN ¢]] abet sly & cuss clay sligelal & ole inks o} fay! ottael (LL) Soba! Sbbapall & Ab, (X) bs (8st) (Y) Head a Ls & (Ss!) Seat 33ill ual Rein 5 ples S100 iY) Lal ol Lal LG Ga ta JCB cage pall aggill SjLM ot ak Je y6l Ula ji fl dail yactay 5 plS pA) esl Gye thas phe pusliey ob by Jpeely sel Basil JS) cqusla dd! LUS due oS ple Uke jyleds Y ppall Cale 5, Leal! sling 31091 ala pL gba Ge day pay 35S 2 Ral plow gt Jyles Juall a go all Lut J Getical! Lae shy pom dale ol pLiiel 545 sphidy nog 98 F LISS L Sb pasts Ste! ape JMS Go BLY coin PI pts oh 593 etal Jeol P JS05 Gl ab Sly lasted f elaiadly gulaii! shill Lesa clusly Gsaaly ale Kui Lyall Sait gh Ayal! pggine sonata eesl# J ut Approach a! 5 School al fan pce Cyaan Rey pba ly pied GP GsS ay Sell Lal gl omni! pga Ra FEAL LSB Bp asll cea lly Leng Wels BP Bane lb ey Laloy zshey Le sis apandy Dane 5 pala So La lt ped sbeerall gill Lenjae gl Sgsall atl Layascbl apostate toh quo Ot vchy Vigne Late) cea ja 8 ial ay Leaky gel ee My pbuh pas Yy Les SAM aid Neda GI Yy all SID YP Les alee Leabell Gah Igo aSlesl ily agi GP casS sie LS] Lie ao all al al gh 501 3 Pipe enh Lebel Lepene Soa LMT GF JRL gla ally eo cells NoMl pspiny Latins Lginaaly 3103 Ja Dphias gl gail 5 10 Mads Lal Fegan Gl pubis toa 5 aS spiny Epbiie obits! Ighe HS phil s) USUI Lyall Je Tiga Le yas Gant Splits jghabeg Sualy Fale pas LSaly Lasly Bipaag S10 Gus Lall Lal gal -Layad sh pele Uni ¢ Las! aL ashy reas Le pies Labise spee Sols pi 5 S85 TAB hy lad esta! dba Gt LS cals Lely GUS S35 519 pplabie Sylol Pet jatl 525 easy GL Ll LS LS Jape SJL y) Geld pp tip sas leat Gad gi ila Bahay ppbeles Ginghy cpa lll Gay U1 palghll Lalo F ANAL stalin pe Fipple! say pal pall ha Laljay Last! gSLally heal ee 54 eeeGage Upasany Leslee Ley &Ja9l pal ll Galata le Bae aad Sl FAM Bie pe pple J Sake loll al Gas ee JS Baal oLabit! Classical School (Agua!) AgZonuew AEoN) Dau yall gi As OLAS Ge Legge Uy LN 8S SP guslatl padi Go abet all — Layall oe eas asi WSN P LS RI iy pally SL) (Laue! gi cleall) (cally Zealall 819 Aono Banat! evel cal aan Sas iey gabl uh a9! ssl ols! Seatal & 109 wolabaall yi fgalal! ames sbyth sibs & (19a) oes lly he Bly! asset sll uli git Hs Shook & lige faa Uslalasty SSH du pat! (2-1) JSSRyall LY & Scientific Management Se taab BSS ny cd ply celal yay Saat pale ah pgaay Bpallyaish ite e Time and Motion Study Slee Aly AS pall alas Why Luks aby gatas Scientific Management 4akatl 5,1a¥l > cea po a eet Nodal Loly Legs) Ma Jy (Si Lage Ji Tee bales oe Gling LAB F OYISEY! elaLall lal gna yo yal Uf Coals pte abou! ab gees Sy 191 Sub Employer dually 2800 J se ole Lplae! Sats Las epee] eins Fredrick (1915-1856) .5hl5 dss »iny Employees cplLally ps Bd Tat ONT gol ae aegy WL) 13 goin OY! Taylor ASH pai 8 padgly LOL ple Talal! 551091 Goole’ oles LES sob b ‘Time and Motion Study 1S aly igi Lalas 51531 Salaill Go peed BLM pay Leis SF age pale Gonads pushy aay Le J agua ally Industrial Management ietivall ole Le gf WLea! Sey Gaal 8,19) 9hU clap pal of UI Gly TS yal Lulyo ple Jad Linky JS) ude selgi ole! 1 Jaa GISo P Leanlis Gy 4b prada Lasley pul ab gl Eagltl ol lg yySley Sgn GEL Uday crlaal ba! 2 plat eo pS aye] ebay pytlec! LOY Gti celelall aD eel pet Lap at 5 ae pplLacd lal Ppl! peoy Late! 4 ojlesl Ange Jaga Lillian (1972-1878) © jlo Shall rag! ol J] LAM joss lias jsp Loli (Frank Gilbreth 1924-1868) & yale ost a5 Gilbreth Gal GIS iy pele) Ril ple Sy BS jaly cag Balj Gaya! Vek pe i ILLy Job J Se SLA cl Ju IS ally Sag Lal jo slaty Work Simplification Jal kyu ds aya apy Le gh a Standardization 56Saal bball Administrative Principles pa ke 5 Spal Bes E aloes ieshall un pais yese al Slat Exe Eee Functions ies) Hake A ane Ss lS etinn Jha Lake gv Soret oll Uy gad Je ductal DuyNaWl Cileaiill gl Colgheally Gabal Administrative Principles eth (eel S191) Spa oL 95 ELS ps OLY) 1a J aaa Nha Sysco GF Ugialeyy aylll Goll le 5:8 all gts Gata 8,159) (Henry Fayol 1841-1925) Joli gta pies Soaly Sra sS Lael ole Sadly Labll 19 opts LIGS bs gi Nl oL SI 1 Li Ltt ASE aL aS Lhe GP ce SM al aitls Jol ISG Go! 1976 ple "etna! Lasley Joli SGI 5 pl aly “ULee Y) 31a!" Gana Leal) Suclall a Ayla Calgbeal 1 Ray Sigler Lead Gf Sy U0 obealas ples dyli pa i Jas Thal aS LIV Gs ally Foresight USally jlagY) + SARS) phd Silo ipl yubisy sa! Organization qbsll ; baaNE gl peel add Apoall pgiljloily caaLall pais! Command jal 1 jluoly sola! eS ui JV a git Jail gle at oleglall aulis ucar pe asgall dintel Coordination jill + ibid! Leas) jas S109 SVCD Fe paagll Gad ce Lidl gis Sty Lal GI Ge aS Control GU & * Ml 951 S| dyaunad lela! SLL, ‘Aadaid Masi .2 Usa dhe Sey Hetil! ghoul cL) Jt igs Sl Slee! oldie GF at) Ata SUIS ys) JL ge Saal SA J! Ss i) SN "Administration Industriel et Général’ Gag. 3 Gab wil (4) Halal 5 NV pin Lapa SD pat OS pads Lp Sete ay aha Lael SLY g page gla Syeda 51g SesSall 5) Gade Gena SI Ye aes alls Leelinally 37qhull cll sbi, ‘Technical Operations ji!) stay! bla! wabau 1 olpll ty gla Commercial Operations 5 jlaiil basil & eal LS LS gay PLSD La QU) Operations JUN BL! coulis Lets @als I) ody Finan Rally ge phe Liggy HSH) GEA Upemunay J gall gle peal AaB F JU jul) So cele Luby! san 583 Security Operations bUU je blot bla + Khe lg the gL iS, La Vf al 21 GLE, AS! alpha! Bey SEs Lelay oka gauss Accounting Operations juslal! bLsall Maeolald LaLa Ligy EAU Salad! lle Jena Jans Jobs pe Lege Saljll sinely obslhtly CLI ogjAll Leola Loteaal obtull oie Sajlo0) ot gles! Joey Managerial Operations lay! bLaal pits FY Planning busi) ~ Organization gsi) — Leadership ati) — Control 4s — ess Opgkdd pic Aaa Ayyiayl salar .3 FayolsPrincpky cue Leesicigctimd 2 Lesh AS pBel UII olulaiely Sis 5 2 yL8l ob Lelie Nase phe La Je Lali GS Tae yake Lassi ¢ sly Quullity of Management 51491 uy a 2 (solall sing 98s gS ayaa Jaall Ge patie cba ele JS ghee gi gine : Division of Work Jal! pau cpp ta J Lenses QNajaally dhLall & nal Lah yall pS) gaa Qagll this Le Glas Sine oll jeuas plsill ge Usual! Lay Mabe! glade Ll Ge Lely lg) slanel Go pt Ul! 5} jae lay Authority and ResponsibiPEA GLLYI oe LL cp oy sed OLILS!, vel g Discipline Jaa! LAN wel gall gig Whans Sd T Gane ally LN Iai aly oa Soe pal gs Sl ony Dele 5 abe US GJ Unity of Command 291 buy & SL) (ail 3S 9 Gas G! ey LA J op gl ange! : Unity of Direction sts¥l aay Subordination of Individual Interests to Laliill Lat sl i¥l lasgadd SI Lait SLemey aL AT Loe ins JelSs dLis 5S gl ogy Organizational Interests sles Juss 15) LAbill piled aad Lhs¥l Dilys ce Libes sel cplelall piss si a Remuneration of Staff Lay gel site. Ushi ll ob agonal Lathe BJM) ay 5S 05 ST gy Leg lly Lobel oLuleell abel! ol | ait o)Centralization 438 lI lai oe abd aS geyll cll Lael SVL gid SI ae Scalar Chain yell gyal & eSatb glel f| Jil lath Las Bae oN they oe AL GIF ll pall a Order as all & gy Malad o gly EsLsy! cpbalall Basel slate Lyall gS 5! aay Equity Daal a Vago ates SI ous Say Le Jat aad! ols GaSe Ol aay Stability of Staff’ IS) jLkad a Baaly Labs f Jaa Sls Jalal! uy SS tive Syolll & abas!) Suis 5) Sayan 18) at gle Gelalell pags oy In peas SHSM ples Fh ed Lael ple glelall pats Sue Espirit de Corps geil ca & Loy Naa Ol SUL prs Say Via B dage LSH, Leal. shill Chester Bernard (1961-1886) jl,» juchs Parker Follyet coe Sylae ot Lal Sf 53 Saas LaF laa op gall pap cuales gle calsd 05S; dd ol 3! RUS G81 le Gb Tinga yo Fuslidy pL A gla] call Jans Gi cage (Community) aaas ppeb ata bt Ske datas Ml Speegll AUT ce ptusl sleill gle ol 29 Sucliwe pall Tbs sen gt SLAB Si J} Lah LS Informal Organization ase sI jad pglbil pup Le BLS Mary (1933-1868) sulss Syl eile slash 9 G2 S¥1 slyly pai Tags ata Le ashy Lea gest LS Han gab tile Yad tangy Lelia anole Lally biSle SLM pall ¢ LBL Spal agaad al AY! of gle luab Gad ally Acceptance Theory of Authority dala! ais)Slant @ Bureaucracy Adal Bq null Bureaucracy Saebsy Le Leaks itgen Ce Label SS Saab, 8 cabal pales] a Ub) Sy ual Shs pally Shih stad ole U5 (1920-1864) yaad SLs piney Gale due pady Jac sel sy Glade DS eee teat ie BBS p Leda pl Le ashy LASS! Il Gal Joh SII pa Max Weber cele QSLG pabing pope Jeulis Fay Laat f Leal oi shal J ial Fay US SLY Lal Sl jpn gglelall ay5y ‘ahLuJI 5\:Clear Hierarchy of Authority dal) ist Gikaa we Boss Slate ese IS) SUM gana cyaye Fada GI ay babely ies gl! Gl ay :Formal Rules and Procedures dew Jac ollyaly ucla 3 lig! elo | Ally pla Gans Cmte BS sel Gt SAS ole) aly wel ail 5] -Impersonality Jalal! J dea aay) 4 olalall ye cf Gis alee Vy Leaded ollitial yu gucall le OSA! apy :Careers Based on Merits ilaa!! ous ccisigll call .5 pails Sill SLL 8 J eka colatall Management Separation from Lill gc3,09! Jun d 6 Oe boi 8/091 he Baa Gains Lesal st glual Ownership sul Tag gill Label 8 Gore 8S eo Peli SEY ppl Last! Lhe gl I pL! juasy Say Bol yyall oxnel oil Gly Lol Lely Leeds eel pl gt patil LS f lant Le ce Lola openly oSLLAL 5Laal FNL) or5y Ty Eeall Lal Case pall gala agi SSI GIS Sue she LA! Leas Gb Sy pall pha ol os ine GF MARAU oI LY Patan Bip ULLAL HSI Jaa! gle [al5 Sal all 82s Bola! Layall a s se pene Behavioral School 42> budl Ayah! LOG geil cSptly ASIN Lege hase nat IMI ie ass Gt epciall Lathe Sie SLM Syhadl Sill 486 aly oe GLUES h atte US hall SLAY Ge Su Sdepane cay glo! Sill J pall sal) gill LSM F leash Gaye Se ALY! Bet 60Yo Xo Gosia olul je SeSe wes “alo cil Douglas Elton Mayo McGregor ob is olucy! pheoke plat yl Abraham Maslow dablly ead. tl os Chris Argris ES shall Lenya «(2-2) Js Spo colega ly Lolall ails plats’! by pads GA Lorjall ola gl coed yall IGY1 asi Sf cola NSW) oday Laat) plot GEaS Slby pete Lelsiey! SUL pashiy palo fl paul JIS Sualiall ES. Lyall ASG) gle Sse Lay Dasigd Glalyag AG Ludy Mat ¢ Human Relations and Hothorne Studies dasisa olay & Hothorne Studies Western Sp Ugh) all otal all ga ols P peas tt Slbitl 5) Lyall gs Lega 7 oe «y Plectrie ote tn dojeny HOtRome ual! Lyaige (Lucent Technologies prll ganas) levi ah Jat acs lee tall Ce TDs laa GIS 1! LeLiyae ga Leal ggady g21GAd SelM gat) pte a abs say culeLall Cop ldily Leal! GLSL LUI ay ply Gola SNS FL Sha 8S Glen Landy ally Legally SLE WSs Laat ola st he LE fF BL is sll pail sue 655 ee UD bs ps Y Lal yall is ly EY) Sali LH cpa oF palud GSye pe Jalye dla Haale ge ee Gah peal Ghd sy Lara! Golaatl jil galls Goll! 6LSoLayl SUI eae Human Relat Movement Ub sheo 3h Sa BBL SNe yest Pest ap il della ye Sant cade 8 Hothome Brtect, oe Echt bp walk pai yet tebe piste 58 LS LG eal pall Organizational Behaviors Nyt es abit J olegently seal ja sole fy ay 1927 ale J Ia 51S ay Elton Mayo 26,. Harvard Lalb Lage fF otlele Ga Spe te tN) te alll 8 ye Ga, est! gall GLb SS y Tyla Lal ol 8 gle lenay Sas Gabe OS Fy dha yi oey pains Sits pull us ies Sabie ol ad old cls oy! aU asl) yyy Lally We agers yo OS HREM Faas PESO FL oka uw A) alge dls gical ps gt! Group Atmosphere gelantt Saal! Elbe 52 Jl equal! (plaly Lean ely I) Lelatt sll is Participative Supervision J il al 2315 Leth IT YN sane sill yeild aguas cpp Le yey Lute Laelia! litle oy global pA LA os eptnetle oolalall jah oid SUI! Jalal Jb by bles Bball P oSaydie LUIS yallall gala gh Lab agile laws oleshll Ree tY! ces of Cag! Laas od Lest Saples oles fleas oh gSe pull ol S91 El Gagan gill pga TIGA pay Lal gall al gle cole gS all oo cei llly 8, 1005 jal! obi! cS Lu) all 9s Si Jill oS ol asl Las gall sLalgsh 2818 Lgale 25S, SN) lcs Lau Gla sha chel ail Eg tiYl igual Lage goLES SLANT, Gyeliig! igi HIS; 5S Real loll Go Gall debts GLY! jyadll ala! SLY! peel yp Spa Lily Lash gl Ra eReer sree oilopat Tal atl cpa LN) ak cololall Gost! $45 ysis I Ba Lote oiusst celaLall Salas LS Salata ply Ls pgletiene LAGAN SI aga ae Hothorne Effect “yis55e 5515 3 aLlall sia canis Usaill ne alll Human Relations {5Lis9! all aS 5 Ql ashgs oll js coatings Colaba! Lobes Sagal! ISLA) SLAM plaid Sig 5 all Movement Ceo tBY) 555 ole Lola Sains Gus dhles UB Splat nas La J pa Ua SIS ES La pS shay olesealls shi! Lala gle 585. sill Organizational Behavior olka MI pbs Maslow Theory gtwlk 2gibciy! tpt! ay sla shale play! Slee 0 2oL.GY tS GS pL! Lyall lal J Je 8 Ub GLY oll Ips Abraham Maslow (1970 1908) 62Newd Gta say ats peas 9) gale aye pt Necd Latah apemdlly 5,191 ple aeeee ws db vg se FASS thy AS LoL oY Gunsall gous ap eill Lay Gpocilaginus Eauad opacy ff ghusle JL) as agility crlaLall oLSgleny TUB Len lpgea ll La lal ge Nass! pg Jans oP Yad olla! | (2-3) Joatl 3 US tall judas lata, | Aplin Jacl sal Estecm Need ssi) Zatatt Sebi Sa Se eal pl Sa W Saba july UL jgatlly eal al ely Social Needs Gelaig! cits! ly Slay gall Sates [eal esd degene J] LT 48 tae sl Safety Needs gL! tps Goel tial ay aa Sha gs pea PL ELA ta paiy Why al pily UES ja ylaatly pad dl faally LAY tnt! ptt! Physinlogical Necds tan slyauil! Gly ely Sal Soe Laie Hi Re slanll ola ball pay AT otal! J Sold lala Lake gpa (2-3) SeOh es Deficit ¢ LEY oe Slayat) tage Ls cpanel Gules Gules! le Ll & pall oa SI wet Deprived Needs daatall joi Lalit gl iin pF cpae cabal apill abs BUS SY Gut! oll La gS ca le ed LILA) Geli! pe Sal eds opal gh P55 al he 5 cshaall tale gS 3 any Y! Jai Y lel cosiaue of ola lait gi i Progression Principle labs gh Lea add! LAL 555 al Le Lag si Lickel oLgbull J ale oi Sip Sb cant oe U gies syany can so GLY POL ae CBT cpdalall Sse le oll So ghule Gs ob Lud Sylall Sal tbl iy Xeno Theory X Yep all fot bas Sandan Ya Jel pany Beto a! ab ll 53 a cyjhaas Yaue Theory Y Seal tne bal ot 5 Rt Land pay Rea) ab peas Hay gle (ole! Sade SI andl JA Go gl phy pS Y Ay pitty X dy pla Mc Gregor's Theory X and Theory Y Douglas McGregor (1964 -1906) i) SLs wes SiG sal appetell GUS fF Lash, 1 ly aig glskag uphps clastay gaa Jay Sayyed ole paid bs dpa 4a pd sill "The Human Side of Enterprise JLBBYI J pales LS Gulalell oI! Guess LeLeio yl Ualyalb (all Ube X ABS Lalas Laat ISIN Aw Gold gle LAU SLL Lal Ge Upale Sibi lly Tuelee ly SLAY Shall oad gle ZA aL Lall es poe de a5 (X) Es ob Sal ob pay SLs ISH) ggg VY RSE! Lely Wy peal! Jad slaaiul psey ¢pabll ais eal! oalebel Wat Lyle Gyn SL pt LS. G1 Ge Yas ol gi sha api LS Yas cal tal wey yhe olisl sv! sda sign Sell! ol dL eat pss peigSs cabal all oy Lath Pally (Y) Uys elial sil ptspelee ple RSI UNI La ee gle a saldy Qyjaall ant! Gyaatiney cna Jl ss gee Aus elyall Sl pa jlo¥h oluastall Uhl J say Sle ISI Gly Le nal aly Cala) Ip paps ll LSI SE Qe pauls BL Jie Lig ply SLL SBN 8a Gs peal Sylay OIL pglee Guu by colalall gL Itihy Bate Liab Spina (X) Eph Ub) Flats pga pail acta Ley aF ccloll ebay Vlg calalall glans Vy QUE ly yal Tada tht GP 5yatliny Caps iolalall Jans Lyall [yay lubes ts GLY gall Wha} gpl lect 64Real eek & Adult Personality Theory call hae 8 3 Lint ee at seal pe sais Flay yl ag Susi eg oalglas cei Ll Gus dyaall dla QI 516 edd petal Gal sal ol ila (Y) Ty Ub) Fat Leb ol tll aay ad SL Le Sy pclae, Sands Lael ap gall uy Sis Raya ne ps plas SLANG sey oAjalal pzaily call Sats silly La Ny pais elie Ly Lag Uppal! Adult Personality Theory Aquat) watdal 2y ai JES Ley SLANT AS hal Lull fF aLgals Zhu! ka ys VEN oS ope gab GIL of ad Lenya oda pes Esa Teale SBN oda alin S100 PAU ssl ¢ pgs Talles ate Gall ats Cty em ope LA GUS yi go gill Chris Aryeris yeu! ow S a8 ee Rosai Apel Lay Looe uaa le Lal! 4 JY ole Lah Gas Sh likely alll Fala! peal Gao SLUWL lst ee LBL AST a BSL Ly ol La aLeil g) pay aaa JIS LEI Ghar) 3 ASO 5) Sp alll Qe tl GPUS ye 550 Gt ype Lal pay pase dil GS ys Lyall 8101 ee paeey Vial ba ot ods} eogene of Uy obegll sans Leste Aa91 Rapay Lay oe aie tay Gi cage all LS oF Label SII gues OVERS ee SN) RBs oS ASS, Lyell LGV Cay Gell TRU! F Jancills oll oN) US, Gli! Lea lens pall! dled) ayant WSIS coe pasny calaLall wal apontly LUMI ope Legh 5lSe Tul iy pall Lapa aly ea cell Se SIs ale Lg de Jill Bi 5 Jah Va gh ga lgelbG gals gill 8109 Bany lad sali J yee! al Les ley Lasie Zak CLaill Gly cpleLal pail Jal Gy b gy Hatt Blas! Sys GP Gaglalal Quantitative School edad Awa! GG FS phil! SLY Gb yyhs gil OIF Leia cpenas Fol Lill ghbie SueLul Silaals LaSy deals albu dag olla aes op as Fass Gi Sey Cel Ly ola opS ff ath Call cohen All ol phil ay Told Lyon lL ode oblast! cols sil Staci! lait FSIS 65Leap oka JSlo cpanass Cents) Ladle sSagy Salad oleae! lls pela cla! Loses J Operations Management oglall & lass Management Science 5 13¥1 ple slat Luss Se ET eo cua! Operations Research Glsbeall Cigrs gl 3122! be Management Science (Operations Research) oa F ASL I ILAWy Lagi SSL peg pil La ol cept al fay : Aaya : i Fe sistem ny TBH hae ie Feel at ae I. USL GLI ae atsty GN SM Ly CL ee ASI an Ll cogll Fy inlay SS Lage pall SL ghey putty baal! Sloe FSjnS Lia Je Poass Laey ISLA, yA CaLady USE Syicns Eas It My olla) Prouttnn Management Ay land 3ylal Selon sal go!' 5" Operations and Production Management poetical La Tle nuspata, CER Spe PLS ogllatll alent Ligh pgs Jaa ng GALE libel Sagas gl ByLM ple pe LS LS GIy oles ails Lust Thielly Uysally c LUV Lyd By yey LotUYl Saal! pipe LEAL, Ub goal Jia loa FHL AS otal ys Keyl! balls eS Shs palin JM! ale LecSIh GILL Gf Gf LEY ge as Vy PASH EAL Spa Fats aes Lage Gy fah SLL Jol ash Si Sar Yy pS) F stine ye gly G0 coe Seal Sold) Jp puis HLA gly Leopuod GIj1 8 LSS J sels Lyall pall ge Suu as ell coe Sls eeallls GS shal! Sil pall Gye AS pe Leb I Sa Y GS) pda oh apes Gully Gdleyll La ould Lay ot Gaal Las (Glass pa beg pudted be Lib Modern Schools Agua yayhi! :Lagly Pula oda Gute cath all slat ail Lull olzesall Maas Lithiee ly Gestall bs Gf Deus Leagh Say Vy Laas OL Ss pa Lie LA FS I ky ual Qual! olgas lb! Si pdos Ubaa!l oLalill Jobe seats of SM Lakai agi ps Lid ely Lees yas gL alli pa Joe Lats Crag ple | Lae pats LES Jalal olga ge sae pad Taal lal evil 5) gall Jatt 66System pull @ Nahe LbISie Le ee SEE al Led ee errs Syneray AU Fa ce ASI dee I ES hg lls oe SI yh ope dS Jee pt Lae Si ssa! ol il & Subsystem Si ld faa Soe Inputs tp 51) aus olak # Bludsien * i la @ ‘Open System Sg ei yn System Approach @lad) Sousa + Wey pe Lola da be Las) pt Jac! oldie I JSAM! Ia sue Updo fad ALASGH Io! os Le gans 54 System plbly lyalul: OF gas Nias UG) Sasa Glos 505 5,4) Symergic stats Jay pHa JSASI Subsystems iui Luc yd LU ye yy SS JLac tl oldie TASS coal Spe ytall JO ee coeeyo JLac Yl lade a S¥l IH 2 Lelagats psi Yass phe SA, pl yadda Ta ae Jala da ce Ss paialls cilel Saude ola phe J! Lanes Zac all Lila Lass JA (2 4) ao Os Sbae (oles 3) Glyde obi \ 1 Inputs =Stsatl CiSag ac # Gls e asad Lee Z Usialye * Transformation ‘ Process deus * chee wal Feedback Mil papi (2 4) Ragas alah yes JAN Ha Ub! 9 Loe aLalabe Gi pplall ey Ua) Gf Lill gs Jeli Quel Wy Quasi! sLy¥1 Sands Open System Tak ple La 8B LUGS Ligll da cl ysis Sly pad ple Wad Tithe Lats Jad ll LARS Leb gilt sal le si land Jot pls 67gia ball @ (Closed Systen Sy ge Jef ya eal Entropy pL! op angle Le - po Diana! est Jal & Contingency Approach Layla ps Gay yy ie Gig bth B19! Joka hal @ Universal Perspective Bay Lissa sani Lyle MY) Joa Juaal cL) GP aig cLaill Ll Lpule snemy Gli Closed System Tssall Slee! LAB tage cad Gall 955) fies a BURL Leal Lan aphid jhe epee By Lil Like gf La ste Joc Laide SSIS pay SV apall sll ple hp easly Lapa ff Quote ale Lake bye Pa ple Spall had UL Ge joey Emtropy ed aygie St ayaa Raghl gb pS Fae oW g1 Gaull olla egal! ase Gane eal Fated SGU J LEAK Ga kel po ALE pope Gy 3 RALLY Daas ADL! LA GF 5 sisi) salisl Contingency Approach gag Joa seb of Haat yl p Spacte Lae Lealene gid Jal ysis La shael Sey LaSly ES yall Gali) Gull Plea je 95 pil JAlall Jekal ye So Lu Universal Perspective Ls Late ol iil Lies Unghie! Say Paka JS gf pig Oa ck ope fp AGU 5 SY Linge Lily CL AALS 5 pb pena (Say Y lily Cy Catlins F yae Laks algal oe apse Sly Sd oylal gle allae Situation Gay. LSI sole gaily sf 30) Caplay Leadtaal! Lea ghSilly Tally poll Joe at Lay Lal 510) pads ole st AM gy Lait LP 5 gill paul JS! JIS LEY) (Sq gpg) Bay Le Hy Uae odd Fle, lis gp Slap Vy dias Lal ole etal ) CaM) slab! ada gal wkaal way Kesall ga LalSiL J yall SI sll S| Jpill je Gt LLG aly (Caatly gets Slee Y 5 fol 5) teas JAIN oS sa) 5 Sal] atl Guay SL obiaaelll po Guslill Causal sos! plas Cabal! SLs y Lule ne Sos Gsr8N Sans USL! 3) Aa tay a lull oda ly aay gill ola Lally (Seay Laleliy SLES, JLae! 5Lost ps Jee Lulabe J 5 JuyT Ga gla Talal SUSI! I Jpeogil Gage Gusta! pee FIG JG ge yas) bales aula Bbde Ge ob by pualbay ol galy callus! all alsiely alll Joust, 68giigtt Jaall & spllall Jase Bylo Ladigll Zayuall ala! — Abia! Wola! ated — FP Lapdill Gailesll Saban — Ball SG It - isl! gpl Jal TSolall Sata! & TSLDSI JSIal wet plaid = eat te Sal | | da ge BUSI 5505 - Baby algal LS DB eh oe balls pe SLASH Shee Gani cyl pig jatalh Lbs aol gsysiy Lal geet ol at clea! jLasly BIW lal Jas (2 —5) Joa SNOW) Alay 8 pacha! Cole shetty Cooke 1 : Lewal> Contemporary and Future Issues DLs ol ill G2 ByasS degeney phil! Nhs Sy Synth juaall Fday ps sbi 5 1T yghit eS le a fe Leg Say Sas, 9S plLall Lal iy CLE Pally poco pall Lat) FUR (gags GGLAY JLo oLusiey ts ll Lin, Ws) etd ol phils ol pA! obs eae) Lata! eats S19 ale cad) Gayla jal F caus gilS phat oLiubills Leal! Gab p S18 5 eolas AML ol fall J CHL Le Lyn! aly aegis Zamwe 2Theary 5 saad ye Coe eee Search of Excellence jad 6 Goud! Jatt 3p Shea! ais) elyalld cpg JLoc¥ ple pP Cage Spe gavel Excellence jaailh eB Sas CewaL ue GLI Lye We jaa cy pny LA! GF eglalally vectenge en ag THU pS ay Leg) cpSlghacall gall lle obesdy oleia at Led ap eS Lay tle aaa D Lae gS! eh Sy Gall Las Sagal yas eat SA William cal paly clog sb gf chs jucills pLaAY 3y9SL 5) «Laat olds ’ e 69ALL Saya etapa aS 56 ytd ocelot anne sje LUD olaal see Lily spt gle Spun al Atyiaul lt Jasoy Tab GLaSl JRA ge ots Jelnioibe dss Jessa! Suet Jess gh gla Silly Zs" Lig all Lal! Ges tt Ouchi PRLS LASin 3S Jal! uly celelall Lindl! yo Zatti» Sct celal abated JOA ya sf yes Yigeandy dae lly la yy Le ili Rgsaall pA SIAN YG Le oo Slat cae pee alas LoL Thomas Peters jue cele od S91 55 LI Galt Lil cleat! silly In Search of Excellence Jy 21! Lasts J Robert Watermany (ghag al Jac) oldie Jadill I ule jailiad yo de gene i lose cligiall Se as Spall, Soball Jadll sa eagig dese 7 Ball JU olys LBL EA bis) — Aageall Syolidly 1a LIME — ENA fl 905 deg BE aby eect — pS pela Baldy aun pals JS ~ 1 Tisaey Cees ae yo Steel Ua tal F pball pacy pene ged USabl S83) YES) 3 ultl ye — Total Quality Management AbsL&d dagagtt 3)lal ¢ Laie Se oLalasls Blass called soph F asilolll ¢ ne atl LEE pac Sapo! cline fant closing abate puis Ge JLec Yl ee dapat LGW Like Maas lis Quality Circles Guest Sagal Laglly Cassll) ilgll BE seghy yo JS) REL Jae By slay! JR cle S58 ANN SyLM Saclay) Eebat bape ole Lh Sly as tall J ALAN Sagat 5)! pou Lgilal J poeiay ppSb ped Jae JES ness pp Sy ail ly Jaall lia jets cus Total Quality Management cilalens Lage alll le Iu atl ASM SiS ope Lay olabeall Sale Sigs cage fl SM Josey Lysis GAEL GF all lis JA. Uglyas Value Chain Lait ade pygbe A650 Sie gil JOH! Na gle 5) SGI oghy Sagatls alas! wipiy Lg) LLal yA sigan Spas a a CLs Mls LA joa can gas sly Feat) aoetapaily Gals oles yi cla JSS fF otatie LLL oda) oa clits gonepssiSlly olla hal sly ade! Lal Learning Organization cele Nl Coes Baga yall Sly LAME Guay Cand Lukes 3 hal ial Hat (2-6) Joan Learning Organization laa! 4eai) + AS gre Ula sLadly Slee! Glage f Ladlitl SLs ae ore Qeasis Halal le Lelilly Uy, } Lakill auslbe 5g Lael LiSas way Learning Zalaill Zabel apgte Cpe AIL! oath psyall alaiaYhs jLys¥0 UpaniS GI jIychisl latll le Sulll | dae Js sly Organization Less) (Lal Jains Jans dalaill oe of GUM as sls olaatll ae Seal pach a AN Sy LS pS yo play SoM le 3 ul The ab 0d ge Ly Lely pine Cabal Zaki! pgs Peter Senge Galeball usted Lgl gia,) pole Cai okt silly Fifth Discipline gs US 3 Lakai cpbelall aves ayo) Cus pgiss s Mental Models dain! galall Fela) Lads asioly Lesa Sa) Galli Personal Mastery juaS.hil gia!) & 88 le Sly SIA gels qe! cia ols 7Lisa ch gasell gle aay System Thinking pill ghins Sill & Jolie pis Easill Jas AS cess eb olge Guth! J Shared Vision Spat ag Zaki J JLB, bbs gle 3ilsay ese Spbes goles JOR Jal! ‘Team Learning lit! 32 al! LSS! jas dae ¢ Abyally Caiilly gad! yogll Global Awareness, Diversity and Knowledge ay Jac lyatall Lata J! Shee! obaie Lads pd! slat woes Ulsall o! es Las AS) LAK oa Jaca 3 IyLeS puaLill (p08 eS Legos polly po (Le sous Bball esas Sale| Sbe qyalill oe Zabty cobaS | Spach! Gesilly AWG asl ils. Agile plcadl DS iol ilally Virtual Organizations &.8) p¥1 Labill Process Reengineering 4alad) Sylaly Electronic Management 255 3991 8,195 Network Firms 4S! col ail Factories aphs Gf Labi! col quali aba Lage Gl pualill G4 Lents Knowledge Management #51) Kubanaes LiL cuatd YS} LS Jac! Slay ce polall eis lll oLitys GP Logs Sue cles | aS leet oath ones Lak GP Geel Gop SLEEY! fad ally Diversity g sSlly Laat sal Jay age Lola 5 JM) chat Lely LSM y GAY y wdtadly Sealy GLI pally LGM Daley Regal ally Sophie Lalli lpue Sle Haeiall pS Shey Gla g sll Na ee Leadership Sabai! + ae aya SLAM | Sal gh CHa f els patos Latins Gans Ula ola f Salad! JLo Spey pt Opa A Ll Spy Ha¥! SLB) GLb Stabs Leal! Sas.g) tye Labiel gel! Fore gains GE J slaLall Ly okes! ail jail sll gad, Shee oLalabe bbise Gf SaLall al J Ll lye By gate J led oles J daa litl pt vaibeadIl alas Global Strategist lyad grclfal seade - sie Spaolall slaliaiitl SLE olgasHll cop USL SLU! aed ple 5 aill qal stall 4) gs} Sablly nga LylenMaster of Technology lpsligaili ao Jalal gait ~ ough Labs! Lajaey gop SsiSll 5 lly oLaglall Lang SS wn Lalall ple Tits wall a Ruel ole GIR Lp coladioly Inspiring Leader gle wi — ALE Ly JL ye alee TAY papaindy aga! ple 5 pall dys ciate J) oy AU ebilell Sieg Spgcke Laie Model of Ethical Behavior g3)5Y\ dap zy) — GUAM Lech Lead GES Ls oe Ele LAA) poles qadyy pA! Ub! Gad Lats dna Helaig tl Usually 2B(ill Jaa Abid Bake Abi! > SHeala!l Leyak apeaall et SoM dab shall Ls 3 ee SUggb LAL pal a Leg 8,11 Gee i Eyal pane ga le Roe Soult Lyall latest J oles! JS Galsi all IG pal yo att SAG ol Ta ghd GE pall Jy gly Galall 51591 ola ISI gah ga SoLaSYl Bangs pl Sang hae Coe Bill Leg Spd sles al ot Le Leal oSiey liga pal ga Ley gl Sy all Sill alas yaaa san SAM PUSAN La pally US pL Leal cp pe ll GGA day gt Le wea a pe clLI ee gree ub Y Gy X Gobel pil eal a 10 SZ. bods Tost Quel fe Bs ye JS Yes pl GLayl pe LL SSM BAI Las atl suds Hab 12 Sql alll BSN Gilat ine G13 Sg SGI 2 Syyce Regs Lean Hill JON ies 130.14 SELLAN Sagal! 5 Joly Zalaill Aaa! cagebey ye. 15 Paaig 5) pl Akad ot SSlaei colalaie Sylal F Laan La ASG) Sub I Se gfe Lae hia GI Jal bias | CpHALl ALBIN 5 S3 pug Uabds punt ad bee JES ab pa gill aga! j! dental ad 2 Gb ctelaaly ole ily SDRAM! sas, Lab 03) AS gh Bet Nk pe Sy Ghul abe Poo Sabb iuaien gids 3 lect) lati gal P lyase Jule Fal Sh gat ay eal F plug Dhabas Sh aad AS paS aan JL lgienss oly Gane all lal esa ica Talal Say pad cia GIS IL Foil ai tgag cn 5 plik pass 4 pesdll LeSa5 8,10 741 Badal! Gly bball Aid oe ageete cpa Leaall 5,100 goss! Wl of oust D ebsh © gahE Aya Bo pany SLA ‘98 glusle colale abe § ple! gsiaull of feo glnuill olla! B Medal eA. lil jukss olale .D oes ALC fet Sealy gl Layo, cual all Lanall of Ay Lal! .B. ApLoyi dual A ESS La all D. haat Lea yall C A JoYl oldlaall las! ayagh pals gill J all Jia! 5! Lalli 5,151 B Gell Lai! A ces Jyh D leew! 5a! € sd eth SLL SST GF GSI SLAM satay (oS all of Jslucyl Lull 8 FSS Rall A Baad) Lal! D Rust Ea all C Coan (by 0 Si Gb Rd Lule cpdalall pany Teg LOY le pall 5S y Lasie Ul gis pall sls B Lackall 3 Jo¥1 olasl A JM) clea! algal C eis iD pity Na lb 0513 SASSI FUL gh Gig! obbaas le ols youl Gye Loaie Cobalall lala glaaYi Bo jUseY! ja ALLOY! Jalal ATA bleh 3s pall isolyall Subd .D eSiatl olSM ralet Subs C all plaial yaya GSE pub LN est UL eel cos p Leal! of cala gas B wyliyy Saw A ola gle D esl C 1 inpanes (pant de ol Ji SAS! FP UsLaa Yl Gab! QILuY! sbael 4! alll 5591 B aed sitll A ollaall Sya4D cera gall C tonsa 90 Lele! clad pany Usual! Joos Ciynt ay Jan (pane calelall GS 6! Yi B XbA eel sispull last .D Ziybs Cc cote Nia SL Lu SH ad Oe Gold pal Gags pie glsie yt US plac ol iW oat Leae Gb ay oall 6B Sasist 8G A Saglt 86D dn gill pla is .C abba! ay Lose Lape GSS Gilg! Lay astyll de sama! of Coie pS .B eb aw pls A Bins pls D gett plus C Raq tay ale AE Heal oS 31 LBS ge casts obey of eal La glypaill Gy bl B AaLaally JS! A Soll Salat gill! D USLASY! algall .C GF Sey Lala LAL GB PaB Lol ple Lali slag B Soanay til Joe abel aly selgi A Jal con pt Le Ls celal gd LE, D ells ysSU reds C nbd, (aga gh dala!) GIS AUG Zac yahes 8 GS ggll gala! puadll of Habe Laie C evi pls B Glas pls -A AT ging Ligh gall Calas ggg las Leste sist Ld 9g A algal loi gy days -B 16 10 il 12 13 14 15 16leads ler yf auloll Usa aI AY Gas wt -C lag 5 fol paeie uss -D iN! pllnwny teas 17 phe JS alll jai Jac -A. (gudes po clgaill Jac Jal -B Tea Lil Gaull ge Iga! Jeli -C pli Daas! dle -D gesBJoWl Laalys J Sal yf Gaalall Lary asgite Ugale Sites eS ype Te 3 Als Sy pals SotUly cLalall Godegane -A Suse 1 Gal) uF pans cohally Label) Gadegane —B Sanly Gilpin Takin J octane ly Label! Godegane —C Tiyratasle J yale aad —D gla! gle Gauci yz olalall 8 joa 19 layall jyudll gle Hel -A elec Unaus se coal pall bala -B Joie oli pad ple el -C ghall gle 385 4! ad -D Nae be Bl ilu! yhall 4s sin .20 dhe JUN G0 asians pp ed J Gyles Qyaell ull —A peS Guba Spats Gpcldial wlll -B Splat le Lyles! Spiel! 53h) 333 -C LEY ope 53 ALLS! Gyo Lub SLAG! -D. 7Jlect! OLass Cbaeial Ayelet I AwajuublyNN uaa! bala Aus baile Yl Adgjedly Joao dl GLE! HIN ULM gle Gla! cielo GySs Jaadll Ll etiaal js aay eJlecWly 8147 SLEAL aguall Le 1 SQaall sie J ESA GLISEY ya le 2 SIAM Soll 3 S5) Jol sall ge be a ShcldoYl dyyudl suai Le 4 SoLdiall agay ge Leal! lauel si gyudiall pa ge 5 RSL GSLs opel be 6 Sci Sec og Slat GLa dab Le 7 Slab auclate Yl Adogautla De OLE J | Tyelace Yl alge! Quad clase! pesslally Sgaaill apseill Lec 5,1 LEAT & Lela! Uspull Yles > GUY jp Tahias Jalas & El yguall go Jalal! ols sl eel Saal! So 2 GHG SILLY & clan’! DISTT aplall F 8M algal & qgoteig ll AY) aul PDI hl 25 & Slee! bahay csbagSall RGA Laghie Ls Jal ge ll @ Tig ASLgll GaSb fabatl J datloall 81Od ual! Aetie MET op sguall Lash Gal, JU gol ech cgphaall le TLL Sill GF Jeol) gh! 3) LBs asey SN June le Lelia lS pill Go asl! opel all elaia ly ALAM aytuall gle Repel Lill ola AS, Sissel Las LISIUL Lig! pe olibae pp asuad SUA YSglun F pislly Tonal Lyall BASH IGE AN Laidd clydly Sally oll LF yaS caghy aylyal) aljatal liga Tybee Sans ayy py DIAM pleat alga | salt Laat dileny Oe ASI Sukh Faull 95 Loge Liyun Legge conneol Lp) Jy Stee Slane WS 5 Y SLY Lalite hd Ge hela! pF BoaS SLacl baie Sd ge MAM jab hall suas HSly Lal, Leal yall JF Jl! olde sles Gee F Jbacl clang p81 OSL GF page gad GI goa La GL Enron & yt Sha lla) BNNs SslaLall Lale ell SI GS sf pad a SS Sealed ols yal aie! Lub! AI allah QSall Ghd aay Bthies 201 Po pel gall Lega Bh Le all pha gas as slo oa Le Sheed! GLA! Bgl Sac Yly 5yla%1 OLE | aggie PEM oat e Hibleal Behavior ASa5 all ally julall (galal Zeguns Ethics 3%" clea) soaks B gquall gi aut! AAS, Ua gi peal Gad Le p de geal yi spall igh Shall Se satan GILLS f apill dba oogs ail toalatl 5505 SLBA, LAREN G5) ll Unethical ASD ya Ethical Behavior S891 cpl! Jia iuaall Liat! gy Gaba CAS ST Bohavion 2S lye! seas on pually UA! 36 oss jLSIH Godly Zonas SS Satky spill pa LASS cil sally SGN ILA ye Lgshy we easly SEY Labi! i LY) ol a5 9S Late Ethical Dilemma Go ¥a¥) at) beg asl GeyASU Eb 515 te MBE SULET yt h wules ll pactd Loli Managerial Ethies 1491 SWAY Li RSTn club Jie ple 53 OLUUAYL 1Say pelec J ape sss Lat! oat ll wes PUSs Wie lad hae 9B pad of Sey Tile Gy Riot class @ OF pease sl pane SILL Sle LP Lgl dail ales aS 1 Managerial Ethics gp Lalall danopens pl aly Saal] Gaby spaily cslasll Ss Jaall DAY lal ‘ Sa tae epee Calla coe Casa el jad aay OT clanll gly! LP sas 3) Seay apaeall AGUA gale DANI TEAM Ethical Dilemma 82Values ill @ pla Jpn dale olelit ya eel el Saal & Usiitarian Approach gill pa DAY gla SSeS pe Sh ie pale eB oy sae Seg ay pelea all gh aka aus 9) aa gl pall slash Sgt a J iil uty LEAL Y Kah NILE oye ESI Lin 555 das Ab Gygil ll gl capable Ualay GS. LAMM Lalsill ASS y (Leal Leas 5!) clleal!l ¢ yee yay bey Gaba! wold 3) gl ne Rigs sep! Se Md Leal Iban TAM Stall pee ee Roan pad aly Leaie LAR Jalal 2 all us line La) LG MSS abyll oa pad Ge Uppal Ga dditl Jad ipo Labial Tee Suill clLall psdy Ete Upilagarga glidial si Jaally Laaill sla! 5) aby WGMATY See yo phe) seats Las iggy ¥1 BLY! po Ugad cplalally LAL) Jal S.C peaiLls GgSlgiead) ppdoae Fol 3 585 GI bi ee LLL SAY! olgall ode pe Gall Sf La pads Lalaall oLUailly -lbsaslly atts Claas cas ally GoLeY) Ub! FAY a yadll Gas Gea wo lea! Uy Labill oy Hyelagll legally oles lly JU GIO paudtld Dakine Joho pill gpl oli (pte Laila Lalas LAGI 55 off lll Say Tibia JSboo apn gf sihing pV Ning pA plead Cages os eds Sle Guus JS GUAM judd Qui [pyle Gu dbig Liles ysis Lag Saaes geptihe fall gs BSI gael dy ol pauls JRL ode cold ay Gat M ods ol aiead Lie ail Ses pgp 5 pte Sail Lay py) teeth Ml Us itarian Approach gaaili Joal! — GpShGe cus (3) LAAT eta plat old oka Bill dyes ages Naa She oes yall Gea GLY by Gulill ge ste SY Ais gh UL snes Lala Slt Sy0 /30 Joly Le peed Whe Oye aBLLI YF Udall 58 gelye Legh gl LAS! Spill 2 /70 pny Stull BUA W Spall yb te SY USes Lads eal Qa Saas ally oll ge Lealill atyall pla See 83ual dee Individualism Approach at BATT glut ole Sal a tat ell sal baat ge SLAY sl wots sy gil oli Hot Maal eae Justice Approach alee ae ll Jol any als ol aI dla Procedural Justice Mya 5d ga aap aheleally desl Dladl & Distributed Justi LAU) ala! et oe pall plata ay! eli ald @ Individualism Approach 224i! Joae — GBXAM cya of gulead gle Ayal slabs Jy SAY! ghell age shyall SB IS cll gall ple Slip al) Eales pala I sae oll go cilia SLE pb Goh aly Vol ue SU allah Fas ll ol Lal (sb 89) GIby Moral-Right Approach Gydall Jou — RLY! Goda ple balay 9 ol 13! LEYAT cigladl Jul Nba yates JS Spiel obs ping ill JLall 94 DLA 10! shall gli ais, ol aU Uetaly Sally atl f GLasM Goda Gad eal Gyhaly 4 He oe oa Gf Lay Laaly pat Gye desogundll Say Quill 3p I Glatt ple Ly JEM Like Sal coe gees Lgl 95 od Gyhal Shall Ga gle clei! ails Thomas Jefferson s John Locke lasas sil Ul Bay lala Jala ly aly Justice Approach Midall Joue — bolas Jf ata cil pa SIAY! Aghtl gl ff JRoU Ma ete coe pSall plane GLI! 25,005 welsi ple laLeie! lsc Seles ga AF! Ce SSL Saag gana go Slylanay dallas shade pa Lia gs Ja¥) Lal Joss gly Procedural Justice S51 ,a91 Usall M1 Waal ge gsi BS apes ped Lgl Rola gL ibaaly uaa nel shy Lala ilnee Cpa cole plead sot Fale gh ped te Jai Spe Ue gud GIS!) JUL e835 okay Distributed Justice dell aa! ga tl) jbl juaty Lally eat ay Gated Gg OLA) ly asad 58 Lay0 1 sae Gl else BSL Jaen La had ol gly SLASH cygluc 15 Laegill 4} ual SB yaBNN 5 USI uid aay gill Jo ll So Ga le cps Gas GeAR lly Interact ional Justice Sle isl! Waal yg EIU Led peed Abad LS 15] Le LIS Uli pl aly Lalgip DLS pon Lela Sa) a pps ISS peng Mall ds qual! olay Seeladl oF uous olen atl ppstty Japan allyl peedsi al Sa Saphill Gand gil eo 84Net Lgl! pnt dag 91 Ja Nat abst Jat Gash Gytall oh ay Loa pat ple Sulit JSD Lusi GAY jusad I pg Ja lae (3-1) Ja all héae BAGS Gluleatyl ¢ cy Und 5 by pune pe eu rede 1 ggb aaos Bil ye ASUAYI SLIKAYT Js (ote NES 5 Bigs ISI Buell Geta pads pte cay Gall sll ba le ¢ Lap! lia Gy of Gaal QBN SLEL sans gh oSay SUS duly GAY jects Ligne Guuliy Labul gi abisll 86 GB US all Gaales ol Sas ll Gault pill Labs GSy SLA Lose il gl oa Jonas Conflict of Interest JLall ¥las ~ 2 chbaad ob 15 SSS! Sold poghdy gh Lae Ups LG Je ASN Talene Ge Cite atliye J py cilaghl sal opus 9} Sly Gold ae bia GS Leste pi BUSS is gLeba!l gl Llopl oda ga 85Kade pala pols Lael gs Jobat ce SL pues yl oe Cail! Jaa GLE Skill abn bese gle Camda CALL Lae oI oLagles apd G! JLbe dsl, Customer Confidence 3.45! Us CAL Ge clashes joa! oF cplalall Gey Opany Leste alld Jibs gd} SILI fl agsllaLy sal oteay lou tion jail! - BUSI DLE UY Ga gS Gatland sl sf oat gi dhs gl duis. sl ye Gaus bl cee oe Tee Hig J cael (I Bll as Late AY Ni aay soesill pe ae Atl OU nll Joe Sexual Harassment pusiall i paill gl jyLaall — egal 48S lbs yl ye ol sd gigas LLL jylall Taba Jaall gle J BAIL Mabel Sill ple Legends pusia gill old Uaphady EAU GL! gyLpll pladial Lal ga Organizational Resources Uiitl ale — olla gf GSU AIT Sljagelly Gilly 9 NT JAG Bell le eal Gal 28 anes ofl 5953 Ty GI YT lise oxy oleghell Jb UL is aay Communi TLS Jaw P ISLN Si oe ole LEN Say WLLL, SSI aay ALL yall GLA jons cYLasY — AE pleat B 5ySaAi algal 985 Fgh pale Sas gl pale LS Lol GF GEM gba, SUEY Ge Suse! Sell ye Ae LR hgh Gat Sylalall gh pall a jeip Sue deal Slall Gly J LL ae. NI Sy Polulall gaa! oj Lai oad Zyetill sola) ae ee SL I LOY ols pha I apa AB sly TAA p12 WS pls LL Og bye Oy ats lalll Ge /56 G1 OG pI Saal! SLY olSe PML Bt) JG CMAN Y old as I List Le Sighs saan spill Gly Leald paul pAVAYT LAL pL Sa LAR Spo 8 lls LY pp lee Re LN Tally leh Jane All Lally Sls pall png Lage Lele) pao BD [Side SY! Fadi ad SS) a5 ge The person aya - Heal pal pally ELA Si da 5 Lal gall a Le ganes ail AAMT oglull SL, Se oN) E95 J! SL) G5 Lady IW Stub ULSI tis 2a La Lty ead wll, 86SOI 8 GF nad Laaty caally LL go aS 5 MN oye Ryd Sel al aad oll pala valglad) Sagd LEVI Sue YI ysttoy Gyill Le) bid adil! Gales aad ogo FUND Gil F po Ral 2 plead all BLA pall Sf ASL LS FP ySales les abies 9ST Gy apatite pg old ISI dandy IB GLAS! Calec (fF paid Gu ase! giles pag juilll al daly LLU, Ll Sty Wadlly ByyS ollagaclly Caceld gi iaedly yd deuall dy ll SIS I te Lge The Organization dei - ASI USI DA oe asl GI DLA Y Lye La Lajas jal poll Laleily lel poly Leal sel ye AS, debt! bsds syagll SLB AS Le FS pel Gell pb olay quale gb his Legane Gat ally ~ Organizational Culture sill) Zaha LI Jay dail! tye pall Lege et SSA kn gees LAN Led ee oe Lal pSais I IS EM Lely aad enamel ee IESE LIND ells pS the et — Sak! got AY olga aay Goes ode ple ce sJi¥l gi Jalal! spill slate! JE Ge GDI ped 4! Last gts yas LS olan pliaIYH que 9) al SUV le LasiSis suey pally il 4) Rap AN ALLY pe dis The Environment 4g - itpeYly ML HS Wilaty LaSalle dy SS Gail Lig J JLec Yl oles ass cps gp Ligne aysney Uthat alae pasty Hes obSghaw olaball pbb yh LE Sulla! Gelate yh Lal dS, GUpall pola! as i tlas leas ciLalaill wig ans Sab Ley AGS pte sl CSTW Lag Jpeone ple (Ly Bigs by 25 Guay LegSall JR ety hiy LS pol Legal Jay Sagal! LAAN Yaad pf Enron Sb ae has LS olebill i pes pla elatg Yl pally Gl je AS Hea Sal Ga sally oly till Jape S|] gadsll Gall ane SSL Sepgaall pS folly Lagyay 255 odiny nee delve J adluall ,SURY! CL Lab Ge OGY oa pay Stl sels oly bill 5} 87Tape rcell Gealactt apie pat! UeSall oly cs > oS gabls obabaeall AGLI cis Delia’ ally ale aoa! Saal pall BP DEY culo eMaSMy Cede alga Bead pula ietisall Seghaall GALLI ailplally | ie (DM gla! J ol All (3-2) Jee Rationalization for Unethical Behavior 396100! Sold! jayd eet si Jae ape ple Jpn Ulats cubs pis Jad oe Slee JF LIADU! obSyLiul gf ge ple Ipamall oliguell wilpip ool AULD puS i bases Sap Le Nk cpl Le Lanny Lop posal (pall ol yee psd gy gallll glo, elie aadge iS SASslull ode Shy ali OU ABIES SL poe gi Lege! Ub) § Uisks Joay Y Leola lpluall iy ull p Lal] ~ lee Sidhe i 1% ol pmaaid dayi lhl J oly lll sda Spsbblll ) Sagnids Ys enSutll agatlins Fas Gade CAN J Ls pan Gly oll gL yaa — sets cle gs ple eb UG lanl oa ples SHI AY ly lea A sh Call USL Ga pu sal UES GI LEG yall — Gils CagALANT ASU ye ped gas SIAM clpltly ali oo gab Jans Sl LUSH! SL adil ¢ Gal — Ugiataal 54 Lat 1 ag Baths COAT YS phe Cw Le Sales BLS Up gb Meee oles pt oly nl oka | tens lly lal! GSI Cab AGILE! tess Gp Call Gaby olisie le pa Le Lass MW eget gl Laks fyi LSS! pe 525 LSat GG LAS gl une pat Le ny Le ps (gd jan iNT as 5) any 88ype BUS yee ga celal! at he a Ryu ot OLS) SN Lead gay all Gah tt Le SSty GSy yall call ple Galen U8) 3 Gy cll gall le Sulld 99 ass Le WWE A old ga ST eDVA PUI phd! GUESS! pany SLA y pall Ub US alll yf ga S91 alee le Labor SY SI oe Gly Se ak ai 18S) gel! ple gS o} pa LeU oka UY dhe Jacl olygiall 1 LS ot Sphall ba Jia asly clyde alia Shy yet IS le MAVL LEN agua cel peal! cise gl baat Gti aS hy Ayla Sb any yal BAUS I gia phell Iba Sie OG Ge Gans MS weay Labial Aig) hy demas Gh Say Vals yloly Labatt Sh ga a ass of GOLAN had Stall Sees ob Lie oka Sg5 pe Labi Cane Sy Ube ad I BIATY ob pads Gal gle ple SANS Capaings LAS Y si keg plhe jo Sages [sipnads Lhd! gl ga cpiste La Glee Jal ye bey plat! Adlai pllie Pel Dea PAGS Aaglanie chy orl ye adel eastate Ethical Training a See Leah cylaLall of aM si Gadd J GSNLAM! LaglSit Li Gy ll pggte Of Lipari Aa Saclace Gayl! GMs Lie le call yt Ges gal shel dpe pods PSM AHS oka) Lae ee LENA GS gl Ss GAS L9G F GSNAY aly pS FIL SAY! lal as le IA uel peal pall obaslatl 52S JLSob Slew a Fe atl Lay! gta ay Lyegll Le gill gad Lysate Fi sy claps Lee 3h Geslary gill gag Zyelaig dl AU juully LAVA LS phall Jos F sual slaedils (DIAN UY! pool Lesliiel pats ol phos 5 athe Tali sol pail bit PNSs ol alt io GY! SLAY Lal BMGatl go Sally oLeglall gag. 2 iu alba 1 Lusi pests 3 Byatt il pills Gully lgualls Uae pl! Lal ge LA JS Gaaily Gat 4 BH be i 35 coal celljull dats July G.I 5.6 Hit Lip pile oie 13) lige GS RS ~ Sala Beall ghas gh Lith ts 1S Gigs Ses AS = 89SE si Dp yaa 7 (etd Use ily! janet ppall lle F ULacil oats oI aglall Gay WLW otyule Ge SLC pt ls Codes of Bthies Lesall 31 TSU obgall Code oF Ethics tee aoe poner lees By GA FO) SOT ssbally wells Al eRe sane Sully gaa Ugh US all GSI ana. Gaile (ube | Sa ass Lal A fladly Saat! FFs os ASPEN LID Lyall Sugall Sy polls IL ob gall ode pats ASS) WIS! \eith nets leet : hike LAB yi gapatl gay CAaLally ceprall pepall lgheall F Wsnas i glasy oat oda Lact DI sek gldegzetee jab alglad Jeon SLeed olabiie Ge BS oP unas Lage nad of Lis S,LUY puts La 8 ally Whistle-blowing GSYAIW! wilsa!l ge CL dN pau twill eclagie POY au + silyell oe clad goa TLS ab oliias globules ge cliaivG cababall Ji cuibll aes Whistle-blowing oe gia pan coal Rosa yp eoLeytal JT Caged! clabaadl gi dowel! plod ye bie Lua ts olge of! Labaill § Reepll ae HMI tLe of Lal pe pee Ge dak Ledaley Cyan ilyall Goes Sue Lae yb cote pad gl RA J Gal sjuall si all Lae les pa MBIT ne gle 8 97S ppg AIL thee GlSe Ge aol! gh ade of ps5 Lez hyd Spay oLaladl JF LEAT) gl bl ould G2 ASI Ge GAS Updeay Lge wall Sayue olny oLabill Qh sid oda Lendl Le Ge Jule Aabill 80 LIB gS clea Ly te, Gee Ge eas Vy Saal Gye eds aL adsS UA a pF Lal WILY oy OSs piled aN 5 pes gla Led) ple pps plied Lay 5 gals sla! USS ples UG, 354 Fb ge Labbe gf Lig iG pail Lad. pb vtae Syed Sep Ysa Leal! quale JAG yl agi DAS Sol ly Call Ge gb Meade JS, ULAR ye Ligh GISDUI OL pail! le ULSI y all UsladaljJaly oldie cle obs Lela! aganas? DST labia O95 5) oul L: 1a Lee Lalas ol ple JSutiay AM SSA 3 LS Leal] Lait Gay SL 1a gay Lee sis LAL ay OF Yell IS, 90GY Relea! TB S-Y 5 ala! Agapall 641 Ugalatly natasthngs ait a comet pall pg aalyul © nose BSI jyleus FWY ais © ils @ weal) aay GDL glial © Saleh bdo © Seabee pancus © | Polulatlsaall Joyce @ | | Zales sie dial AB9R9! Sleall abil pluadl ye opal Spalvsws © Ula clilSe © Gpuaill © GAY Slat clslaall 593 cebelally aay Oe Chew Geol © ey ought lage # US jad lyal Tatars © (ast iat) ABVAN jad LS Lut BAL LF GHEY glut sls, : (3 -3) Sa BAY Lesls G ILI gi ABI Gand dglee asi UalSie Ube Gaya Suslall LaLaly o1a | Saat Iyatght et Shel a, VASE el a Soe alg gl Sa Susp Ups Lake Gin Ja dealt o ebiaber Giardedaill * Saha guep clinlsy Geta pee da Gaia # Wioall jules ge poley Ja Tall & i i i i i i Fingge Jelge tia Ja i gaa} Sh say Jae tia Ja i ad ads ob aja dag Ja a Sdelplt : i : 1 : i : i i : ss aSally ett 1 Soil! FGM Gityad Geol pols! Ju (3 4) Jos CG hakeial Apelein yl Ad gimatl Laks Social Responsibility for Organizations Bis, B55 TA pal ole ae SL! Lad LES Lely Sin F Jas Jae ole of Lee Laie byes Il Relate! oleaLuall spo a4 le Ipaaall ff al pall cesta of bee 92LAR she agen GI CaySally patel! Lalgy CALAN Celta! pil AU lp Gash Gla eei fsa! Foles lia dlis Isl olaLall 555 ple Lally tall etl 5s sally Gall leas eg bial otueany lpia Uses olan Ue plan Gulady Ue cigy EL gb ISA olay Teen YI Uelyjeall fas pede peel Gill Ihe ge Layady dal kya Lully JULY ga, cobalt Fels tile dey Lal Iga cee SP Lisl Ippo Slee obiibe Ja Sa RAGAN Gilge LEALL of gly ol ppl ya pA cums ualadly AgolaieY! Avy agge Zeta! apa Social Responsibility Concept Social Responsibility ‘ 7 : ghol_allli cyan olla aly gf elead! Ugjaall agpdo jaty epet ptlotne st I TiLisl dolbeny cca Cals, Sols paliad Uigby Guadll shold DLR IIS oe Eat alg Jaci baie iS i ff olseall ouelra ai oLabill lias yl gall al, Saye Gallant Lal ne cat RHA Ty By ak Jad ll tN Sel pe pss CLM Gags Ll ll Sas Commas EAS ball Jal Gy cpeuasty OLABLL! Say cael Leste aselilly SLL alah, oLakal Ae lay) Gf an TABS Queda Sl le Gaal Ul paul JU Gul, SS clang! Gy Laat pial Zl GLegM ay prygal Suby ala Beds Slat Lies peed ile ple Sus ioe Leahy pase! agall ppedll RAIS cecal Sl ke Lolly JAG Saljs polaia | Iau isis Lal SL Beall sone Cand Lee pala ay I SLUM Ge a Lay Sand as By sill Jy clas Slee okie LS ye Lela! Wj as ole SiLall Milton Friedman glossy jibe Lelejy GapSa uw OISN yy) Sall as pt Lact Real Lai oI ple 9S ally alia ash Spite, UY Caclciat Dati gl ple i peal! ase sil galls gall pubs Lays Slee Ot ed! Iya) Stockholders si Shareholders waslukl CLyh jay! (Stakeholders Lal! Gtawat Lait Silat! gle Gall 51 5,Sall sha Glasal gp) lis Bolale Syed pte) oul all aS ge SLAs gout Gaba yay lac pa NI Gall ola geal BR SO SII Oe lage Lac phe J! LA! Gelaadl gel al Celia! Lays i oh any Jlac Yl bale 5) cope tell Last) g) g SMI Bil Ug od ALL sha bl Spay Se cpailall joi aly qdatl yal y QeeLogd GUY ple La Gi Sly Lalhy slediYl J Lusi dpile ye 5iLati Paul Samuelson jpuubseler Lu ,Sopeilh goleasitl alLall Legge oats Yip GLY cues cllaes paul y Ss sel 5 Si ne Ulaei babiie 3 Le gill Lia th She pak coe ISL Joa Gl pe Lec calabe 5) cpatlunall silgally CL 9 judas dLel ye gle cpaad ile solu gelein gyal Lill | lla baal bl yS Hyun Sly aylyll al hay yt eS] Jat Lae hay aac J Jas Bye Crgclece Wag mall Oguislan rgclece Wl naganel gs PAE E sd aavpse o a SL GIS Ula oles ducla eset Sole yh SI Say 4, Laplye pt JY) oldie eal pall Pssst! flnay aS pilus Lat IE Gadus sylye Jee olabia gal NSS 0359 cpanel CLI Go Jl ge Gala PLARUN ayy Guus tay! eos Slt Jus Sled! 2 WSDL! eae BaySall ea pte dnd Jl ula agey pe cats Helcin ple Sty eats gelsig 9 ull Gy Hela spend Baal Syd lly gorgll (3-5) Sut Areas of Social Responsibility Auclain'¥\ Agjuadl GY Lee & testa! Sealy Sansa Gall yl Ll! Glad oles Lelatal yg Gusts i Ula! a 3S) 33 AM Gael Sl pe Pape SI) NLA ode PS le JL Luke Gans say ple USL Aayeayy Bagsare lnsLansy cyi5l 4) sal las 3 laalsie Ss ileal slate Stakeholders Stakeholders gilaat glue! 1 SLD J gata . Piptlatl ibe ge jae BRUM obs Lass ols tl Lgl Lett Ge ie etyot Ue Fas joes LGV ya gill! lace! clases ines giliall Glasel ya sa Leleigl Uses Lame agly LABill apg OLS play Sables 85 All oldaill si cleyaall ol ile clare! uae Galata Ling Le Lily Lgilol Ge gh Lgde Buti sf A) SLE Sad o4Employees gsletall — Customers gabsil — Suppliers agent! — Oss age Tay Gy petted SIU — Owners, Stockholders, Investors and Creditors Competitors jyaailihl — Government and Agencies 2511 La js ZySasl — Interest Groups hisa!! olelas lente pal ca = 2 cabealt pri os ia ae at / ole gta uu en Stl etl Lec olaliie ayary coe Gypsuiiaall 9} lial! slasel (3 -6) Jb Natural Environment Aysuiall Aig! 2 cogs OS pl dae GIS 32 Ls GAM pay ila! Leute 1970 ple Landy oul Ge) be poall Leb Joaally LELAY Spal ope Lally cad all pe Rega a cpliiady Jlatl ia F cuattill 5) ens Mae Las sha By B A La aly lpg LM canes oll ipl pe Rg Golan ohelar SLs canpie) 3B uli cule LasSLig call Sata andl ly Repeal aptals pels Lily Lelataly Lolasity ISO 14000 gp¥l Uke! QUAL Lol ejal) yee aay League ol yi aLedal Joe Und 95rh SL Tidy Legh! Keticall lett Joe jabs say Sty a Sl Slee 52 58S dle AS Laas plac Se potey VY apull loci Laie v0.5 Yel Lyd abl (Glide clita! iss bly GAS Gi JLecY) obs Halal Says Aslyal! si Lslall shall ple & iG J aby Zig yl, GLA UIC jwotiall Jbie¥h EU pean ap Rips Han Tas J Joa aa oes LyySe SF Mall of gplalall aL avE & sally peB clade J fad Lake Lead GySee SLAG Lot pes agen Gi Aa oLaciall TaUadl|y daca (SSI Lass yey poss GIS LS Lady al Sol Leaaall Sal) LAL calle LalS Manaalall Tall op ( peieuny all anes Line Uyislas.y Sesbll Hy plaid) Ss Si gs staal gall & hagsye C1 play Lill Cyles Joe pf Ge all Jae Laie Lees Gf Recall Zeal Base Lal 52 te Society Welfare in General ple Jéody gaiatl ala, 3 eS Oh aes Lua Uilly lla lasts alae GLAVL Slacill oblate gi Gael iia lena 3I Jlacls Philanthropy 3.5! Util f EaaLull JA Ge ple Seto poled Yl ola! G5 le Legato Ley glut Grins icobe 355 pues acta 393 aby jf pales dekh, 4U8 Gets] peas Charity shige oe Duc Laci Ady pall ge esl Cole eal Social Responsibility Strategies | peal gi olga Stayt F Lyace Label seLcig ! LiIl sas gi Sas Last! dats! cle SLOYI algal Gelso! Gyjutl cLuyll Lass BURY) gle gelda! so go! as ave gi SL! pits Jl Taba Lead Leleial I ay0 Fe Ad aly A oye thal dy Hs cage Eyelet | Ze gall §atall 2 Obstructionist Strategy geil! puke gi Anika! Ami ji Rll ast alt Obsiruetionist Strategy 7 Sail pe slant ons Shee! olde dolewyl oleh Yl Lelaal Lasl aad ola coal ESS LN gle 3S 5S) Gos all Lealliee Sls 51k gb WY Gelsial sss ys! BS Use Alatvlobgs a 7 gel Slyally col pus 96oti asl ane, Defensive Strategy paella atl La! gebaindl spall se saga! atl Ua! ASI igs Accommodative Strategy Lyles gelatel solo Roba Bt tea Lat! Upialyiostly Salat dsl A ae esha Proactive Strategy fa gala gels an git pelle Soe SUL BLS pbs dasa Defensive Strategy doth! eed jis! - Tesla) AMAL! ee FL Ling Jog ages gelsial ys pLall Do The ) .pbs¥t wath ol sLan¥ jo Zabel 2 Lal 5-45 a3 Lia il! LootAll oLulball aud yyoll Lia gies (Minimum Legally Required Tall Sle of cae Stil agin Lastly Accommodative Strategy igo! 2yectjiat - TyeLoig Ml ALL Label! olasls yh] este Syd Gall glad La Lal Lapll, LAY! GLLAL Abs UI alald J GLY a5 JL Se She ee Lelith JUL Spe tly elated 93 Gy! GyStun Lola Jf Aaioll obadsis pills Proactive Strategy Ayeglail alll Ayal faa! - DLL aYL Ls Laclaia LAGW of Syalall ply Laas ft Sa BL 5a plenty atl ol yal Lity Zclein | oll! 56 SSI gf Gos SAL Slee abide! ALY) Gly Leas! sul oda jest GABE bath ySLes S1ol oli wad! 91 SEU al jL all Uy SY gi Lake Galnny aca! Ot po Le pes GI Ses pall bbe BIS Delete Nagpal) Hyelaig Y! Uy juuall A 5 cla sl sual (3-7) JS 97Suelin I Lealuall las GP Saal ply 3a asst Ledgyill agua! pile gale, Helaa! Laaluce gl Ge anil olan) sally pay ous Sill ae Raia celeia Yl syall ¢ 5 (3 8) Joa (BAD clad amet ial Performance Evaluation SQW ol bgt) sLakel ple pete Y agall JLec¥l ola slul auld ol sual a8 Soop LWbe jad lLe jules le suleiel Used SS) pal Je ALE AY ei a ctasy Lal J Lela julall Situ we ct lle las tine Las Ltetbnes Laill Lol Lajas le Labial LaLa) 5p LUE Leah Binns cls cine Gueciliey Gulab cgSibe Ys cL dahl Social Gelaal Uggutl aitsas N ella Si SLAM ys as cobaalull 5abads pond a deagayy LL macs! a Responsibility Audit Pee olatat Lela 58 ute pele Jie yb LS MLM Glise J JlecY! oLibal Gelaa SHEN SEG aay Social Responsibility Accounting Uuelae¥) Glut! Gules SUA asd il! sola! SLIM ducted! olaillly gute oul Sled! 98geleie’ ISI Goll Saal! ol 25tly Lal! Glavel old he alia Godby Oty alatloleel ata Tat SLs & past Fda Epes Spee DIY, sitll aagll LOL, & Byes oly yal & Saps tale is leet pais sybly opt Tle Lane dee Sk Luby Ulse & oA JM Slide & (so) oly bbaly class & gS aplalall & Bae Less tks tuk oleate + coal Galea Mel & SleAL ste Tal olathe Beak gi gill le Igual peapay Seale chas Le 13] ol pal Satlan alsall & OLS ge olla Ileal CL oe gS Sulel & Soll sl Jat! sel 358 pass DLAI ee Eedaill large pial AT ba Ziad) LAN Jul Magdh Lol LEI oly was > SNM Gulpe J Ell fas lal & Heigl GAGS L Gujacill Gplalall satya US: alll pl abies! Slay Tansy oLsLens Gill! Sgiaal Jules ogg sll pladiul ats & lI Salles & gill ¢ sill Gla & lye gal 99Stat leat lead 2d Agaill ll pes Aplully Zala!l selgill GS pes wIGLy ololall al asl & Spdotly wylod! aluall Lyles & qeiatl eal clade pea & Reload) LV aes pabsll Lousy Lebel SSI 2 ges aol! Ge Spall Gal gilly oly AGL aloaly Seer polly eal! oA ayaa to Lola FL Sal Uyall eae ua ab SIL yo ll GAUSS Lage al fal Sass aps quae Rall Spb al al & Tile gil! Gol Glas Le Leguady Local Boal! apg edd Jalal! Jabal pci ob Shpadl gall Ugsiey Wale lal Sgal! oll plasiual josbi Salah, Socal SLAY aya Saath ash alle ise le gal as geal gata ¢ dBase Saaapt! @ | Ca AH! Mame SY) ates dyasis Hale Ladle See8 vad Goley Oe 85! De cpbalall Soe pac LU go goludll ¢ LL tial Upon Gf Usally a gall Pst gLuall dye lage qeatall FCS gle cedgall wel ai) obacall get Sil nagads Sia al tal & UWI AS all God & eel GUS yy SLAG! ate alah SN gd eset y Qual LS) plain) SWE! Syke ol saly Upakll gfe blast pliig anil pac & Spell @ goiy o_o Lolli ale liay! 100lyt5tl Taleatl oleic SLU! Agu! lea leap ge ual Joba ¢ | bia Nol ele + phe! ilinyy Zilasall ae Galeall LaLall oath dail, Ga Lebel id LSM Gavel) & Stl olay @ Direet Regulation is palatal Vy ey Le pe eeplall aoe SSL ne olacall & Indirect Regulation pli gle tle nd gees 9 Tas Sle oe | AER cline sickle! pas gh Shs ily Sheed! Cibadining Aogiearnl! oe Government and Society oP sll GeLa jyatl aa} Jee obbibe ol bl ve gd SG pane all pet Jal La bee olasSatt Jai 1 Gla él jelatal ijya pAb all JlacY obadaie gle pte ye gl ple Jy 30h Direct Regulation 3 pial oly iiG teal! ogias Ja¥l ple gi Luly gallos edd gugg coll pny WGN BSL aly AGS ESO olysl a pub bes yl LAD ka Gl apy Le gl Lad Gl egy Le Lalaill ple plat Shick Lal ple So yi papas olyal pei Indirect Re; 4 lations 3 abu) Asi Bagh Se pulls ily cls S pus Sunt GIy ge EEL j) Chae calla S53 o} Lay cL gSe5 obLiel olpine ga 5! las Spe sally aU gal Lele pais Juli a pA LaSalle ats Sey (Gybll olla Say els) Ui gpuadl Personal Contact awake 324g Gad’! LSM cpg peas Cemlanal StL tall LB 2 JL! pds HII Sey Gaba Lay hl! PLL Gh cLasill pbs Leng ageladl Ga pal Ugall F eldgd! Slyall Lobbying ight! - Le geok 5) Labial) Les ole sane yf polaani pladind yogis ands Lalas LejSall le biaalls Gslitll gow» Jit alae sh LARLY 593 lags pagal daa Ula gl Dylyl pada Th b odes pidalae pbb gay LesSall Lp oo 5 gl elu! Sho) lbs oL abil! beeY! ollie 45, pe eadliie 101Relat esl shal (racy ees ollie le haa pes IU ot Laie ae gute Jue! Political Action Com ittees (PAC) gerbil aol glad. Less F Slee olaite palais Ll isaall Iyall JF JSG glad yas te atrhi olgas HAS OI FP SLAM; GWU Le pall JS pe LIby SLAM sda Loe pb oles coals ode Sal Boge Ge Sly cpa till pd LoL) oDLaaN Lues See oldie J oe Goa all Ll gl yal Ae Spe pala fenatiye pes SH! LL Favors Juaid! YP AaaY JAG glisd JI Lec oladite blal igh: BB ad NT gilB a) Sl ae yy Lobe peal! GLASS s ea Sall SLL eae J dod pe te pleas Jha] ola SuLS St Ga ab Stat JOAN Sle Lely iasSally UG Ge Jee LS Si ligiaall les olay gs = iplebll Blo oly cs PUSH das Sa begat - Rage ell olay pl EasSall le Sloe labs 355 Fes LAY) - well > gevhuall geall ght + 28! Sybs Juan) Sle! olabiies dasa ony Jobat StH (3-9) Js hozBlunt Stale Corporate Governance See nally GB pa ele Jue old Je sasha te ‘Adal Dido gly A Slaw! Ayacobal Corporate Governance and Corporate Citizenship TycSLall gi ALLAN LuSLM She gualbe Jylsis pANT ETT Fp LS all co ad (sll oI GUL! Goal gL le YM Ela j} Laila! pul) Was Lal 35 Slee oLabah GLa 513) hol Gat 8101 ules Jas Septal Leolby GL LY LIS pilot Gilde Le shes! oLdaill Yjlas shy th Lil jallg Sal 5 Sy oy she pggill Lag gach ol celalally a Ly ss lol coon Gags 8 py NS Nl Lee ile sleady SLRS Ud aay aya LASL gael $a ly oI LAAN IS Saclay SIS a pag NS pl oan slg Page tS hl! GIL Giga ly Blas Lage oleghee lool Las eats flee lglg lads idalall G28 pasS sel ee pat Hades y3Si LYyslidy SIS All oe Luss y9S Gis Lalllen Zag5 Lab Sa, Taplin TEVA poles slaely Luclain’ dygatl Laljally Laat Islay Si8al! LL al LLU ple Goat Jy JL) oaks le bid patty of pail 1h Gy) Type Ul FG pe peels Lee Sal oLAkGM SSSy ppl Gal ad eal igs papal Sf Ge SY GIB coll! ols Sega oak LL Copeay RBs Sand Legis Lalli Lees lalsiy oLasSe agngy Ullal pase ole Lael! LEIS Go pats Tals Sane olbL pasa! Li Ge Oil Ss cetleeall pSall olpbbe Ge susalll Sey VLealy Lead lp! lad asteall (PNG alLeall JlacYh ldaie UeSley qlLeall clk pel pas F LEAY [gall plyall — eV olall dlag lett ase — cles guid 3b Sal wa bi GIS pre Jol NL alas Use — Lendl Galant! — US.2) HS, Caley sell ied pl Nl ol jLpill gana J AADIAY, Geli Lggaall Stele — 103Tala alle Corporate Citizenship Degg lines AA ole Jet obits asl ele Lay al LS sles WSs Wat Bypuas lhe galseb See delasied pL oF 87 Lata yi slay aes Lely Corporate Gata NL ablgll gay Viola gl LyeSLll ae ge Sa LSS lle gl 5a Ge lS bl uss GIGS Sis San pany Citizenship Nga Gol! Lidl gl ah Gals Ly pile pli ale! shlyo Biss Uyally O) sl GARS SyasS Gods aia USI LS laly lyule lec! oles Gli STELS olge Sle 5G dl gl fi Slee! babi pL) aly tall GL TBI AGN sl ays Lia st cue Le op Lil Glad ola Eye Glaly Lt Lely Liblye JLee¥) Lasts pase Suns glleall jamutlls Ball UY Fa pad cle ola By yi ike Gell petal sa isd Sati! 104SN ual Adil Bake Atal & SSlaci SLSUAL Gelaiad! Ugjeadly glade’! olujf 1 1 Sagi lala ly Leleiad! Wejull) aguaill Le 2 Sac cla 2 5,10¥! gals all OAM! SWICEM pI gw le 3 Shall Sef SAY aghull J 35 All Lalyall pal go le 4 LOD Legh Lisl gualally stall Gast Sar Ja 5 Slee clita FOIA SyLadl IS ya pal Gah 6 ad aly Gast 52 JS Yass gl goal ya be 7 SSlec¥l clube pf plleall lana! page 8 sStockholders 5 Stakeholders ¢yallavall cn Bill Le .9 Sige iia! Ugpaae lee cae Sa SUSl hips pans po pei! HSL! ISL suai (SLs. 10 HELIN fl pl Akal gree hy ne glglay Mal iy J IS tll gual YW oad A ea GL YL SLB! jas pS ASM Ut ¢ gh Lage UD Lu jLaly olSglilly hi, ga Le grsle ll civey, 2 cledll Goa! MUM JS Ge ULM plus — SUM SU! coe SET Sasso CELEYL AML Mall Gaul — sigll Goa J Lostill 5a Lg Sly Lol waley GLI OMB helt ace - Gaul yl See Lie add a Lally Spat opi ll US ye Lest! pally pumdutll daly gale 3 Helal Wges CALS AE) Ss Li pak be gla GL all Le} sa chtblly load! sol f libye cas ghd chal Le vce Shey pgall Yole Y § whe Qui phd ayary eae Cas Gall ee Gye Soil BLN es Lala J ha aghasi gi Lele lly Lie Lyjeall pall dies any Silof bag os pS) Leggs gay gins pl BN GI i! oa gi Kull! Whadas FS S1SUy SMS YT eal Lay Badal Gilda! dial eee sagen Und gl lpac ga Ley lady Le a ill ples pSa5 cll pally {gall Ze zane of 1 QSGY! ESA BB Gelso Uiggull A ToLacjtl IpSLall D pac tee oleae uty Jaall Ge oplalall JAE Callas dale das pad ciethiel pues yall glia!) 2 Waal) IAT GA pains Calelal! cree bls D Splatt C 2sLa0! B Gaaszgll A A al Sp se SV BILE pS) ale pg (gill gba! hy SMAY plat! jay sill JR of 3 Seal Baatl D ell C jets B soll A yaad Sly Wy GL O13 pp GLY! gyal LuLu foolly ob jal Lele pall GIS 13] 4 pull Jul! B Blaall Jase A Seal Jae D geil JAallC Soall ple aStl Ul oF Gilat Panady py Lababall ele I Ail pial IGM julall Gays 5 Uyjane Ge ee phll pull B Soleil jell A Jalal jul! .D Bahl sulalt .C Jka 31a Whistle-Blower Us jc Saat lsc 6 all fF pao Lsdyll Gay OLS be Gp Gaglale AL AAU 3 Noh «jue Soe GpSiety plies Glosel B Tea LN olga ye Lats Sa anal Lag yl Gees LS pba Sgaadiy Sylele C cote pid Joe thd Lily Jar God -D Cpe LI) peal! laval old Ga pains Y alist ileal Gtasal ga aly .7 dsu.all oleles .D glelall C Akg! B Spall A 106Relea! space il ud Lal) 6 Hg Vouk AS 6S LI ol Lal ge et gested FLA 3 geo Gena Leleig! Wega! A, pS) beleiel (ays ist Liste Gaby! olaps Slack! B CY Baby ot Slee LNT byjead FasSall Jag Jed! Gist Lelaia! Jyjull tall D. eA esl pba ye bal clea! of ial Ula .D aga Cc eal B DawtA Feed Bees GIR) Ue J Teall Gol 28 Stl Goll) Gah pladiual Gf aes SB lee Lai A eYLant D RAB aslye C See ola Lelia jays fad! Leb jlae ay aldol pangleasl Spall alll Ge go A, Carroll B, Samuelson C. Friedman D. Davis Ltleed oP Lak cas NN CBA julally pall Gand Sy pay SOR LygTSH Sell | ‘gt Wl nally Joluugtl dust B ill 2a A asl! obelja! D RAY Syl! C hast fal wl oli gelsial LAs ool gle GlY! Eyes Slee! dais Gia Lie BSD hess soe C dail B dels A label MAY glial! Lagll joluall oa gual Silene Ge ual Gab ples all kat B pesaiil SypleLll A endl! Laat vac .D dy dgall Ls tN Gaal C ee Asay Bi AN pas JED ollie Regan gt Lal Uae lege st polit glacial Sf cq pliany LaSl elas’ Glut B esl A else! jail! D eotell aeall glad C 107 10 i 12 13 i4UsW eid yates + Adal paluall 2001 glee pall Bh fo LAT Gb abe hse | 2006 af cant inne Round Zag ley 5159 peels gall aed and ByLe5 2 solae B yuall slo (Lac Yl Slo} pte 5S ll pe BLN gales’ awe dene Jule plac 3 2002 2004 lee Byala 3,191 ple olla” ple ube 4 in 2002 sshee geisily pill ated Jo, Q91 Ay Sal fa sal UV spies pat phic 6 coh J5)y Jo OLN Rall st olde cob bill 3159 leskee’ qual dane Se itl 7 2004 1997 bec spall Spa) lo puales peal gus! cla Slee! oLBVSIs Lyelaiay Wyjuadl gpalall guns supe llins game All yedllall 8 2005 tee pti ily sqabsllly pall gall slo Slee] lS bP Slee) Uapeues 81031 a Ugg cLigll bigaes Lest las JLec¥! oLaliil Gelciatl Gapaull” pp SH ye saat gaat ue 10 1997.2 sell 11 stadt i peolell laa youll Uae Rls Blas Lays agi yaleall ¢ 11. Shermerhor, John $., "Mani ment”, 8 ed, Wiley & Sons, New Jersey, 2005. Harper Collins, 1997. 13. Wren, Daniel, “The Evolution of Management Thought", 4'° ed, Wiley & Sons, New York, 1994, 14. Kreitner, Robert, "Mana 15, Griffin, Ricky W.. “Management”, 8" ed, Houghton Mifflin. Co. , Boston, 2006. 16. Dat, Richard, "New Era of Management", Thomson, Ohia, 2006. 12. Mintzberg. Henry, "The Nature of Managemen ement", 9" ed., Houghton Mifflin Co.. Boston, 2004. 10817. Certo, Samuel C., "Modern Management", 9" ed, Prentice-Hall New Jersey, 2003. 18. Geert Hofstede, "Gultur’s Consequences: International Differences in Work Related Values", Beverly Hills, California, Sage. 1980. and Society”, 10" ed, McGraw-Hill, New York, 2003. 19, Post, James E, et al., "Business 20. Carroll, Archie B. and Buchloltz, Ann K., "Business and Society", Thomson, 2002 21. Robbins, Stephen P., "Fundamentals of Management", 2” ed., Prentice. Hall, New Jersey, 1998 22. Thomas, Roosevelt, R., "From Affirmative Action to Affirming Diversity", Harvard Business Review, March-April, 1990. 23. Fletcher, Joyce K.. "A Modest Manifesto For Shattering the Glass Ceiling", Harvard Business Review, January-February, 2000, 24, Scott, Richard W., "Organizations. Rational, Natural and Open Systems", 4" ed., Prentice Hall, New Jersey, 1998. 25. Deal, Terrence E. and Allen, A. Kenned, of Corporate Life", Addisson Wesley, 1982 "Corporate Culture: The Rightsand Rituals 109ill Lal * Slee 5ylatl dew”Toll A SGA La yae obs SL itlyy SLac tl ol aang 5109 gle Lagay IpanS 19515 Cand! ol salasl oats EgSiNy Sl gall oka SLel ye Lael olaibe Fol Ll SSS) ate sag pall 2 aes Glayke g gily All ol pS oye Walt cna yh Sas JEN 8 JM gle UI 8, Ugall ga Gea Lh a 5 als pal Jay Wphanlines belly Spade Jaci! Causds LASS ALB GLa MSS Lee babe Lusel Sg Falah ol jall Sats Gl ole pital ye cosa! Lyall Lelsia Ys Gulati Sal F Sa:i5ih! Byghcall JLicly Bal SS, atl al JB GF Jaally Uyally tla ual! cleat sot_ 8S paheall Jacl Ny psgie all of anal Lagu Lal pies YISSI GS, Saal Faas all ol silly pial atu Shae Yly 51am ag nae Sy Ugel shy Canll jaya Ltt Nhe Shae Yiy 510%! Aaw ald! Jacl! Bp JL Bla! aytall! ua! Cpl Aakeitl A0LG5 iad! 11sely Jaa! Epic Aadeaidl ABLES Adaall AION ULM le GLa Ml gulated Jamil 15) cao aay SSlac¥ Lab daa LAI! ZigSly opel Le 1 Stugepll Leads UejAMUl GABAL cine Le 2 Sagal Lgl Ut fee Le 3 Sal gins Leg SCAB HAL cine Le 4 sJlee laste 3 ¢ sill Sal Say as 5 oul Gabi! BUS pall Laat apa Tak | el Ryall Gill deus a tally J series ef] awa & Sued) oles iabill sogallagl &] | cabs ay ile & Pies ob +] Gd obpue asLat) postnatal ¢] | Set Sal > Aalst Gab LY cass Sagal Sls! ae ols sllobasl #1] Gast Lyl & pal sal & Leslsicly cee Dall ig Et! uysaul ual aan BSI ped La lh Bi ple da phe Glial ash ts Lily 218 J Ja Y Uleel oLtkie o} Ti oka Layee LG IAL pA gl oleh Gal ipl cas ol Spe ISLES i Se all pestiall pe So La lll ppl lle J Lengua Labi Sal clad Lyyyat [pel canes YEDMeLiS ey LEE Say Leg assay Le Ligany Slgiaally O35! pd cLes cpualel Quin lia Gt Qiyally dahil ol bl SSM sally Label Biya! Ge all Bla! SNL Ags Glas jad ball Tall olay dds Usaoatt E5tSaly Sil GIL BUSY GIs Tosa deans Seats Ley lle Sagas cLLYT ple Ueiall 835 ga pity obigSay UGbISel, Cabal! 3545 Lasaes Aaa LA I Apa GLY of sre ghb5 le RABI Rall sls (ly Sf eh a5 Lelie Lege Lago dal GES Yad a5 ally Gath NV GALAN le Jul a FS Lal ZG aLyhly Say LIL Je Sa) Jpucil Lal! Sua Sb Sell soles poate Wd 05 Ly adenine Ahly Seaoe Lid Aull gi External & Internal Environment itil! External Environment syne GE apne Le LS Ri pad gL) ge LN based Soe pal sll dally Cabal ay oy Sa te dea da tal Ga id} ata Let, External Environment asa tat) Mpeg SIA Ral Be sill Sal Lats a Organization Environment laa Aig < wasn CLA spas LASS god Las LL Iiternal Environment ABN Gl ital Gall Li elie ged gl able Sty Lead Bie O} Say lly Salsa! Internal Environment a5 3D sels gs IS Eat aga SL an 5 ih esllly Gaull Jane ged abl yan JS External Environment a>)ld! Aig Te gane Soe Lalsdy Lagghty Lasgay sabe Sy SUN Lakall JoLSs Till GaSly Hag LEI Cll 05 oi Se SEs Uy des all GLAM ol sll sha gs Jule Gulls Leake Ln gio Gla lll soy sid Lely Legge Gath cabs Slt Sal J fold pias J Gauagl Ltd 8 ASI Lil General Lela Qap 1S Call pe pS LOG igs SLE SUI ah LL Specific Environment Zot} Zaally Environment 8lal SL Sa ‘General Environment Lagat gpl Lepage et seca Js pty Cal Li peg taal Lah Au Aobastil esl @ Feonormic Forces Mal lead al Tapaydaan gay Lally Jans gl glans gla bth a AAU, Hela cll & ‘Socio-Cultural Forces aly toLall gil <¥ EslG et tle lly i git nel aka Really AS sil & olitieal-Leat Forces ei ly asa lag Rea by psa dub Uy Jas sal! nals wall & Technological Forces oe gall tay dal 5a) lade yl oda Laas Rl ot ebealls pall anal & International Dimension oly Labi SL gue sl Spssatly General Environment 2atalt 2ye-j13d! Aina! Geoalglh Gall gh Coeateatl Gaal gl BLL jad Jalal Say Least pea Tuas Glee SHY) LISI iene fH pads ol Gs Lad si UY asp ol aide de Lee bye Les HN Lo A ASAI LEU Heleiadly Slee ole le Lal let P pte pad Sb Slsill Link Listy: Economie Forces dyahaed¥! spa! 1 cbyhany puclly plall ealrad¥l qoogll be Gail dual! Golaiay) ro trsasing UU sieaey giles Yl pla! golly Sailall jLeauly JSatl Qailly WWW) olskuadl Gall Jol gall Ge Lajady pill ple ok Socio-Cultural Forces AeghG4)) AgLaio ¥! Ggai!.2 Ligilel po ay all ueleia! py ally a Sly Gl e¥) Los eatie Lgelph B9GS Ly Luclaig yl sla uplly Laaghaills Lag all oLalasly plu Gil zpyall ol ally cola pill Js, : Political — Legal Forces Aglgally Aaigitait 5901.3 US Lag athens ll Rhaailly Salt Ss glasy ReySaoll Ugied ll blls sSal Seyguates sabi [gs opel! ‘Technological Forces agp g)sitadll spill 4 alls Balls pale! ayaa enol fasts LS Leni l iS le Jpn qecell pdt! Saal! eS lau Le pk Natural Conditions 2 yagdal! Qiu ay p55 Ldn Al glyHlly Lada LuLu Sy gay clog G25} pa Lan @ (piste yy Taal Glan Leredall olaaals lye 4 SAS gill gall 4; ody: International Dimension glgaal! dagl.6 bag dy lye gl gp Sl yo gf Sugayll LAB Jud Ga Slee Yl dda yall ts 119al Specie Task) Environment SLABIy oll! Lesage ae ple ttl Sa ls jt Soul @ Competitors ole aay ol Laie casts ltl Customers gb! & fpunall p25 lala) Jal bolas illy gla pe Aetabe yes Suppliers soseat & Sees ob se shot Jia Rea Je 555. Shp L Sell & Regulators sloaal 398 WY ai stab Ray cy a Saba Jal le 8 Specific (Task) Environment agit Aig) Auolidl Aigall . che seaes slasly ote Jay oll Jobat Up Las pends Relat Lap LS all 8G pSly ples JSS JLT Uae le 3 ae ce LAL) Jac Laie 555 Le LUGE Cpadyy thas gad piblis a ALIN geil Lill oh Jastsy SALLI ll gf LoL all Sl pie Laat aS, (Lp tees Ewa Gta LaF) ge My Gaels pe seth lly Ni ee) iy Sade Call oda of Gu AM) pe aasl ae LL ot Sys ay olla LILA DLS Ge Lies LAN § tol pee Loli Lath ty pole I Gaal guy yah oLaglally J Loatss Lbs)! Si pa Lack, Stakeholders (Ssap LA!) dladl Glut Steel dubia Sas Rigas Lalas LS th oL itl aos Competitors (juunBlll | Ld dls Loli ololatl oi Mls ths Gilgit gl aylsth le Jpeaal SALW ple HSS y peel SELLY he ayy gle Jpsoall lela Mk pa pill Las TL te Joven Lbs aba Sos aay Customers gilt. 2 peat! Jol oe opti ol Si IF USL) pelt Call pass all WIAD spi clas ILS! os 28 gb] ala By salah Sie sl pill B paSslas asthe y ppl ty cll! yee es Pa IAL Le Lie 055 I OLA Lane Suppliers epmgel.3 Bylealla Sly c¥ly oLaglally Lal gaily GUM) olpll Je Gating ets AS Spt ay ol al Sy Label wall gla! slay Casbene pt ga JS cleglell ules anes Decadal Sle fell 555 gual Spill Lalas) Gaull yasbie Quo “Regulators ye pall 4 Bo Lila lees Leal! Like FS ALG Sy osha lols Raga silyl pa Jol cee pL ge Legs toy Le Bole Lull oppeoll les 2a! LesSall YRS olany pay Regulatory Agencies slsaely rilyd pe Sapk Ge elds SLAB! Goes oluglee Ge SL gh Interests Groups gloat! setae pany Le ya lll! Led lee el pa 120dae FLA ple ina Sl phil GS Ge SES Ge Shee ety oh Ge ped ll ola Llly olka lll 54 SESS! oda Lede) oles Tolan clase gh SILI 3p Giles) Ugh Lal Ls JUs oLaaill ouaelial! slat deal 6 ae ce Lad JSS) i GLickis Strategic Partner JW pata 5 Strategie Partner 35 RTS AU yay sgl NI SIAN shay Ss aloe G Plea dealin Se : He pny Baye Loe oVLaey Shpeul ff Updat! Ld pans gl Siges olae Weds Sas AUN JOAN FL Za ba! ISG Gea Lis SI Galatea AI Talal gall Taco ell (lag ant aur sl sill Helaawt aia IAL Sal eau, Solel cuss AS ill : se ptt) Hol Ball + | camasl aa Rallye Leda! sill datall iy (4-1) Js 121ASL Syl Internal Environment ort soBly alll Hult agen Joba a Owners ss & Ug 5a pl obs 5i Lal otal ue dist! BMI glee Board of Directors yy Labial SL te Latta pe pe seatlal J Se ey Employees sla camila Gell 31a ae, ene silyl she abut Internal Environment 25141 Aagdl Gh AR NaM Lal hy fags 9dLeT (4-1) SS J! Linas gl Sage ySl Syleny Labill syne Loto Seal all palially spills Gy kL She Leal Rall Wy celatally 31M) Galas ASI fe Jats si Lyall coo possi pay La GUS 5 HS La ad alll SAIL olpagaall Halll Lal Se Owners gyaiitl 1 so Labill gi JLacSU Zs 56d] LSU ag! sud) ELSI yh ola aa 3 sh Uble gi yphee JLci uySt SiS Individual Lad USL g 5S 3) gSe gh peli SIS pb Jt Lyclan LSI pS say ASE Fala aS Lindl P Lege Lamte gsSIU JE 5 ype SIl Leal tS AI) of Lagi! Lageig Lasley LAsill apes coe eat! ball pa ely Ldiiall ba all Board of Directors 51334 jules .2 cede GI 2U Stockholders Guaslucll U3 je 101 jules Sy Bliss (elec Ul yy Lassall General Management (Lia) Gata 5 591 shaney abot! pay gd Legh 5 J" ule SE Se aly peal Laine le BoLeaLl sae Yaya aS oF 9) SN Lee gf 1pAS SS.atay lgLec » Lal! 1133 ye Lbs) 319! le Gd 5 Ls le Employees ¢glelat! .3 Athi! Aol pgale sain Soe GIANT Laball Sy Fags gall pie ely Salasl J Gytens Guill oi BNI LS le ella! Nis Jabate pS JS SIN ple LSS 6) OSes Cairale sab cabal gl cea opllbge 3] cra Lats Laie W Jus si e233 Lia Sue Temporary Ga}0 asia 9) Permanent ilait Sagye Si pty poll OY Jee clube Foil lal ali ple ASia Si pe slat ol Ugly Gale GLa! ple SIGL legal Ladi © 81 oil pts WL Lage oS A GILES gs ASI choot oly colada 122ea Salo Physical Work Environment eral Lal ol Stas hnay LiL Sy ag Monty sll gall & Competitive Advantage Haste dyygae y aally Sail Sa an SST ill le shall @ Complexity Lgl paling oie iS ile B_5 2815.1, fe sl gall @ Use FES yo 9) tial Rial! pole Si pe Uncertainty Sith ys taal gets ABMs yA ye ps gl eel Sun poh ohgs cay) Leal GlSs Rings cpballl Lola bie 5 Stl lS pl oat LSE peld ps 6 Ly ant ol SELe LS, oll Microsystems (3S! gle aay paula! Lalsine Workplace Effectiveness Manager cele Sag Le el gyal ages Shas colaLall fag uae asl Ge gh dhl Glanly Lo yall Gtua¥l 3akas ccgheae Physical Work Environment aya) Aig! .4 CSM lj agaill be Gull! LAL Shes Ges paoliall ode Jia Lands SIS otoalls sully Ugiing ela (nd Adal Relationship Between the Organization and Its Environment ele ple Jonas of ous Lag LN Uptins gi gl al bs ee SS Le 13) Leola La ne Gp Jana Competitive Advantages Quits all FEAL Go ll yo SUR a Tall pty jolie ily Late at MLA! DL cue Canalith pte 5 Lis ual Le seas ae te pSlgiews Leads slowly clotie, suas Core Competencies iyyae ols aed J july Goll yb Lal has CLBYL Sstisy Vy Has Liye le AS Vi GA, H eg Sly Ugbe SARLT po Lal Sh5y U pgeuny Lali BM) Spent Lill gulnny Lath! F Jed Bil daa LI Till ae lls yall He Gf Fae 5 sb Lehi? GLajab Change .yigil p81 Complexity Lill sa5 gua gs Lal) Bole pS tga Lalli R505 HBL Till ob Se vans Sia all sell cA Ses 9S Le Sale Saball Chall gua age Upatys H Tolaiana Tyaaalil & i paaling ces Hill be ES ya gl Lia! soe gtd ull Lays Leh dalle Bjasy Uncertainty 2St3il pre gsiaeo JG Cll B Qusaall Qube ols JE cae Leak LR gies Jee Hl cali 5 af plal gan 53ST Shay silly AOU SSA IIA Go pl Ne as SIcsiull sdaall Za tae ell all Bas hustins gall adil jal gg DLA! (4-2) Jo OLN Aedes Ae Aadad) -LoG Customers — Driven Organization OL Aes pe peels LEY Lage gland oLabill JAS Lo 55 all alle J ohL ll ae RasLll Lai Lull ILL yyely JSAM SUA ga ga pgll OSLGI 5g Fp ll Jabal Oo) Sassi yi ald Laat yes Sy Satake pst jabs3 ple pall pgSl say ceuuilill 55S Se StS jae pe ASS) ans Soe LSU See IS ay em est SALI Goo GABA pth lll Line SAL Jeet GIS a lS pI a GS) SL Sd olaels pid ob MI le Leeda gills ote LIN ff GE lec! oLakte Sf IS LEM junds oll 2 pechSsley ead adlaais Intemal Ahi! gss5!hy External gala Syl SSL cpa cee Sash p48 Gylull Ge Gass aA GE Ug iad Uys SG of La HL lee pas St I yd GLY Lakill J ULL ole gaatly si ge los juaat pay Labill JALs apo ge ged lal geil gl ale JS Yai iySo dabits olalan Leal) gas gh Cabal peas le pele F cusuetes Spilly AL Lata pay laa gl let Spats TL Cabeall cag GI oe LL AMI ole (Lats) bigs coll JSubMly Zatall Js Sy} fas Customer Service gyii!l Lash page GU [Say tape Gaal 5 Sall ode pudgyHalil eae Ll cell :3b5H (4-3) Jos What Customers Need ? $33)! ayy late olga Leake F peedye pgleas cli SUG ial! Glad ob gauitoull eal Go cabjll Ute! 5f LS oe Jel aad SLES! pel flee baie Sibgtl aad pally -lpiead Jal go UBL Suny all he Lag Lely UGS Lash Logie LAL GS al 13) Upbtias Se Y ll ole My lll Ga asl! TALL Sagal 5 cy TesAN gh Label Flt las NG gle CSL GM Sy Le LIL Sy cll! ada LS Spe lakes Latha! ogy oLigll pais Y Lalas gl Of stall cil! 3 palucilly dal! wally {tal ade Uplate ope StI lS tlh ple Layad Lead Lascilill Glue ABE cose gual J aS Rope BM Lig aca ope OG Ly RIL pg pall ahh ELE BLS Sy Cie aga Zou LS (53 1 CAL i! WAS U pga AHS 4 Bye S Spaces 5 ail Reputation teal ly gh Lhe Saul 5H! oad all lle J ots tbl Customer Relationship Management (ity! ae G13 all 5,1a/ Opp Soak oF gI lapel ple BS pal Ball OLY! Sgn lal all Ge anual © Lt she oat MAS ila Fainsy Jaci CLas San ge Lally Lo Ss AF SiS pall Lay Lah) okt late Se SAS! ytS5y Jl a SII Lb FSI Soi Slane! Lagst Jf lal ull 125Sy ee ola 5) ‘Customer Relationship Management (CRM) eR AS yh) olegas weld Lay silt! atl Last lel sag) cs ssl LL 3) Supply chain Management Lata Lal 5b cea obagle Lassi ely hole sil Silly Ay oeayghl—s spel Bal 180 Certifications a Ss! ey tu aa Latah totiialy Regal jell Sgt ALM Saga 31 Tot pall ata ta ea LGW pate ay Suing ol oll eal Lash pane pas Sos Lay ow JS J! N pt pene LNA Lats Ebel! Gaby! Stal of RAB Lea fl ola 9) chal Ge Gay SH! Gf shan ag leny ney besa ae Gils qe LMA! Slo! agede GI LS sas Gils ls hy Le 8h le Bacine Sly! a8 Go le egies JIE Ge Baghy he Ly ane pe Spcleaey Ue Mal soca sll oLaglatl Loli ll alos Teele oLeglell sels ty pant 5.5 Lay pase lils pale y ppenilind [Ua ggupll Lass Aa Les ga Sys Laney GyLall, gubiall F abyl, Tabet gs Geol 9) Gail 3 Gg oe Bylal gal Ral LL ste A ably Se pleats UA Ge 5M ob cme Suppliers ej gall gs Lael 8,LuI JlaeV! Calis ¢Liss as Ja25 alls Supply Chain Management sill ules 3lot gene le JIA LaacsleiSs padi! gab Loy cas yplll Gabaal a Lael JS! Sos! S91 SLY Cll) JM, skal ih oltee ceed olaglall Sagal Aj Aaa CU Quality-Driven Organization ALS eS ta Gl peal ese She olay Saati le 5s 3! OV LS dle Le old oles dy cluns SySlpiaall ayy dum Quality Saya obesity dela § palbill LVL Gbs I Laban! Jaot Lins pod Ge gil sLael fl otal be dagall Isha bull lS a USO) att! SV BISS ply lyon so gle | Lalas path Leradio alge Go die Le olalis Sas putas Lede Sills International Standardization Organization ISO 1 1SO 9000 3 Ss Uf lias Lest yi lad Sapos Lil pet Jas (SSI Bu Sisal ple LANs abut patil La yo 5S alg) 14000 as PRT GLa 0 TL LF Gyipll saa ll ll pail! Total Quality Management AlaLia\ Saga dylal A Saeed Lasstpes Lage SAIS! abil So IN pga Ma pts pee Sed LN Sin Lay pl ligand Gedy HY Sage Oe lle cestawe 126all nS & Pretension SNe isin git sal ig or pac (cn) gereal @ Correction WY ede chat Last gas aay all sh URa Improvement wl pe lett al LN goles BEL ag gal albe ptl gf oles Ges Pipes Lanes Silay Lays cig Les SS fesse Byles Sled ald ll 1a py Maal! 3,100! plsalh ga aL GU! Saya pes atly cabal gaan Ubsjeas Se Sapa! Gy Sly taal 5akas Gf cplalal 6) Prevention ligt aygis 59503 oy HSS Sagal! ple GtigIh Gauedae SGU NB.n J cae ll jeatl Go Phillip Crosby jaiags ssa Joh cual 355 LEN Sagal Gly SLY US a5 lal olbns dat yl LEI silly ws Conformance 1o Standards ctiel pall Zs the (ia5 Sagal ase lal ely ill DLS ce Gia Bagel — Defects Prevention, Not Defects Correction ceosally LAA oye eal gla 0d HMM glans Sagal — Defect-Free Work ‘ Quality Saves Money Sisal agua! = paca (yuateidly Bagel Quality and Continuous Improvement OS jks obilpl Spal UUs Slo) Glare J -Lalall Gael GIS ail SLU cles pie IU Galil oLetill Bayes LF Sat SY! Ut Gf geste! gill Edward Deming iiss 5)!sst ja gay Supell Lisle ULM cue S 55 Myie Lea cts Sagal bes alll eae sil SLLIt Suey Sapadly jyeill Deming Prize Aras Syl Slandl ball 1a PMS Vale CSL Go Billy Sagal! Gays sales Goad eS! g) sual ose ual — Uajslens of Lesa oyu oda Jia — sal ola pee JEL J be SLU June Leahy — Constant abut gLa¥) gle Gad Sip Ahi te ty) gag Flee LS hee Peal alll jo Sly Ebel plasty Innovation Sapatl lee Gf jac th! Quality Assurance Sapa! glad oluulal dvs qgill Continuous Improvement jsisall cgay Lids LeU5,1 L552 127GoM! ALAN of LAN LY shee 5S Sagas aL Ge lal Sel OLE UNL 6 IS ca Gt at OT gt poet ell pppdie lf AH seats Blea slisl jateall wail pe (Say Cae lls Le dls Riyal oll @ Quay Circles a aataal JS oe yabeall Cpandll 3,55 pe cplelall cL! 3,55 Gp Sllll syle qi ileal pele 7 : : Lad pki ay gy fea, SELLE A sly Quality Circles Sagal! oli igs Sap gels MU aap atl nas ob 3 Spb LARUE co y5o SSutiey ALL pata cabal 5.03 hue Qual Aeatl ola, kal at Organizational Culture clay allo pps Laat f Lane Gpentiy Se tosh Tg celal oll La) GSe Higgs lead sf chu Ge olotiall Sapa SLAM yop hs ee Spa S clas ty FHT Migs GLA all pSLalb J List ptilasine aby ag Sales (ptelall Quality and Technology te slgcSecllg Sagal + IR os Saal cote LEM FS Leal Si uel wid Nyaa dyads SLM WAH pe olleall Jol Seba P plelall Sue Live Ge LEY Joe slates ppl s3y Lthly Lil, de pe ole tll 9 HF le Ll 3a! Les plated gay all Lean Production Flexible gl! CUBY gUS Lil coleLall a5 phe quale ple aca guy! oS SG Lis ssiSill 50 unity cL gL 543 Manufucturing System Bb yasid eLpal si Mabie cpa CLBY BLiEay Lazy cil pudd ely ¢ Leal clio 585 Si pllvos Len slsiGill Las sob LS LIL sapasll olaaitl SoA ple clip olathe cL ae ceil! Mass Customization (il!) quali BLS oe GBI Lg! 5 yaS bis ub) (SS SS lati yb! capil! Saypbill Loa gl ASG! LLG ple UAL joyag Zagall lids tbLGs| Sp Buse, Product Design gill pron 5ite ye Joly, giletie bap all obs eal cpg le gf JLeeVI glaze F Lustitt J YL LoL oes aol ag ode Lele psias LS piel Glee pronaill Organizational Culture 44a) 43125 -La!, pets Byeolell Dig! 9 Joe 5 pass Laasi 93 Sle Lait! Galas Jas SApall Aglall Ege go essay quaiill Libel Lyall oladially eslll So plas Raaagi poole BV Sale Syashiill GAM Ly Sty aailly elaatly 128AS pall Gall ld Lala yaad abil Lead Jos gill Jlae HN tig 1 die Jie all Eas pry GLEE, Late Lgtilld pune TSsaleall Bor Sicpe 9 upuilall Jlas J Lb! olabul! si c¥Le sy! ast Ls ye Jay | Ral SST ul oles J ad oliie eral gil J} a5Lly a LSS AS NI Spe sl a! SoLall 2 cglolally Lait Lasers ill syLetll aS TL pgilan lang Sala gad 3 aSIT -3 a dba ai fos ally Corporate Culture UaL8) aU ye all Samy Uap Spe a Kalaiag ed 9S Hb BSS lke ygpndy Labi! GLE Lh} Reale Hyalie TES GAS oe SS a 9! La ad Spe Taal! ‘AataLI ABS ayeal Organizational Culture Importance Sing plait! ISMN yyy! jaja F Loge | yo Teal! LAMB! ab : GANG Baal Ga (ages Jhs Li palt jsball old GUUL : History QyLDl yl ebiy 1 GPoeypLall Gal Qty pAlll Jaally pall 1AM) LIK ab 3 pat Lda ae ois phy LS Lali LAU! aa 5 Saas Oneness Le yl seat atau! Sell oY! aalaey 1S Rl QI 5g hyo pe Ragsdall os s5atiy Membership Zils Aygaatl wtur! piglad 3 else acits Libs Lh! pleas all pla G08 iS de pane DS pArvlis pasty cplelell passat G8) FS LEU JMS ye faa Si 1 Exchange cldamc' jmp JaLeat5aly) 4 beleatly TAG SAY ge Gets Lal 3,3 wp hiy OLA Aas All SBI Gath oka peed ss Sey 129Ho aul wll O + salb jess M > iyadally LEG Golan gases ———ol pen laaay yall et a & DS8 pl ip Soe ASI pals coal ple shat Lat aaa Observable Culture FL Bgl patil Lega egal JS ope te gel De 3g ily obits > Lace ogy Salall fuats yf als Sasi — Waa GU Laal (4 4) Jc yea Bailly Cpt pea Laslll Cel o Leal J Bailly Lal yl gat SS, pail Lined gane hays GAMBI GLG ple Jig Zabel IT Lath JLab Alans CLs SA US Lees oli ped Cali lS yl ul Js Lal Ail Gaal ‘The Honda gale $lly Suan cyst! Lailalt Honda (ga Sb 9 SL AS pl aly Ambition Cy akll te 5S 5 igalee Lepage Saal! J Gaull, Open Communications 2.331! o¥LLas¥\, Respect Ideas olay Way Hard 3LiMy stall Jaally Harmony a2lally 3utal, Work Enjoyment Sualls Lb YY pbLElly Seatitly rioy Work Ati ABLE Corgis ot Organizational Culture Levels Sa LAGI Jy9t Jy a gaa GAR opt Guagiaa Sas Say Laslas Leaill P pans gl sy) gi Se Lop aunt olay Observable Culture celiiy Saal Fpl LS aaa 5 SIS ghey GSLSIy cael J ge BLS ps pels glands SAI Goad aguas Gelall gg LDA! SLE! oe ly pall Gay Le sy SB UH palsy GLAS! Sak 9 sual Led abi is Atl joliall JA Ga ae Yaa Labi) of pai Gy LLG 6 all Stories SLICaly Gacaill RaSh ple Jad Sach si Raph Ladi Halse ple oye lly Jam gs 5a any ll ny 130Lepayall tase Core Culture Si ptae B degli LaLa! has gull lait iball yugill ef LaSMly SLL JL ped a pata Soae Spl teparoil Split fleet gl ILL Lyjacd sl Lya5a Guill sl al cHleros Jlb.Yt capamauighl Bale 58 peg pais pl pal SS Hoy Cebit ada ds SyyS Slack, |pall Gee QS Gass SSVLALY Jape pay Rites and Rituals Slatly yep tbl & Alas CANS hye yeleall LASS Say LAE Lua all olla all SGN) ollie [SLY Sie Sad Eghdl jab oI LAL ol nals old plasaal Symbols gyal Lal Shan J Lage pate Slay pills Core Culture & sal! GU gay Ley Jhb lil sia La Pill Raglt olaitally Lis! AY! 4) Core Valles Ayal gull Ley saad lL AS LI GAGLI agse Cele Ff ad pals ol NT pl cogs SRS plat pt5aN ff yeas Gage La aos SysAll Wet! City tLe lel cls) y Laljilly Geli Mypually 1 NTs LVL Saal pala J cease ne all aang Saag Gerd Gad ally Cus ead y Jal gl JAIL Mall asl tolISally esa apasall qx ght clans lye yo LIS | Uyayell GU ching base a Gagne! Hb yo pleat SU! allay pla! ol a8 RapAsall pl (8h call ages e Rayasal pal phds alle AM Spell tllpatlle gest 5 fay & Value-Based Management adil Ago gil d)lazl Value-Based ‘Management sgh gs 1a SE oe LS FST) pally asd Gp Lela) ole ol pis Lape pelt ey Slay pall ocke meal sing Lobes Ww led ol eae J cd aN le Leaps g) WIL RARE atl pase SG Soe plas JA 5 ly Cabll cL yi pane oF Lats Valuc-Based ill iga gi! 51091 claus pg oy pbs GULL, aslans Gay Sealy Seay sash 958 all 5 Jo¥I gan silly Management Diy heal yaoi Lie YL ae pai aly CaM GF Lets pa all fs as GURL tall Coen Gf Leeks tl Qlypatl 5s Jl! AS oly ps S09) pe ball La peg hy oi ay Lalaill B oall 5,8 5565 By SU pptee Len caus Leal 35 sae cul Cae yd yada Ga lla Ce mapas pe ASE Say BE 1a Gy ad Le Lechsy Uhall Gly Lyasall all OS oi ues Relevance Waal ay Gaal fa ll aL Glad Sadly GOI piles Lyasall Call ass ol ca Antegrity Gaball oe Zbill Fold pill Jac JS) 3 yciauay SE Lesede 9S ol ans asa al Pervasiveness 3 Ui! «> Gabill Libel ques Led Qaee SG oe Upabs Sagal alll oso) gy Strength sill abil inl SD Symbolic Leader J ips lad gal icey ene tH en epee) FARE Lani GIS LAN a Sill oe aI Lay Adal aka, Gea! UL Gla AT cll gs add At La yasall eal 550d Rede UE ay al ANAL ys IS Gol 1431 GILT ay ell Symbolic Leader AAS Sabie Ud ES GS fey Re Se LI Feet JUST Sl pay ened Age Ebel Casilla Jaall Spas pats Sulit Labs SoM pales sis agian FS pdle Global] So aa yaes cremgll Go Bias Land 55 a ile Ly LT glancing oF Ley yall LAD os yo anleal a pat] Galabell jasty Suny sialagl! Yi 1321 LAL ca Sazagll SLES 5-13 5) 5a Ly dla yo Us Ups Gyn JS pha lly (SCORES ) 55th pais 1 dha si Shyy gl Slade Sabai Ja Gs cae gl ff Structure <— Spall gall sya Lal sf jusill Glas Saye ol jLall gt Je Change <— C yu Sty pu gl allyl} gill a Le Outcome <— O sg laglly SybLAM Jatt lull Gl! ga Le Risk Taking <— R Raith GP call Chesil Sail lane 55 gs sae gi} Empowerment <— E Diversity gsi @ cesta oyll LoL Sees Lal a pall peas yale, Sra cet tly tay Fey tell Lay lasts shag lis Labs asiall posal GgLA¥l ga le Style <— § Diversity ¢ 940) : Lawal> Yslcel cog pill J) SLANT ge ay Y Lak! LUE Ge Sua Leake Udine Byles le Taiball gy eall Ge GLb IHN ak Ge Lah 35 Leste poall Slee! Libis f JLAII ply Gi dua Baa gle Lact! ja ge JS! ge $8 Like SI J ett ogee! geod Ghee GbE psd SL pie JS) claally laced ES pl pal ls tle i Dal Gaal Lill oP LAV cy Saya! SUIGAY! le Jos cllauae 5a Diversity ¢ silly Spang Spall sf pall) LLY gl Spall si abel gl peal! Sue Ge Saal eles JE gpl dap Lad gi Laelcia ly Sela api olga st eB copay sine [sss Sly and cpbelall 801 gy Leal Lael BL, Laie pM) Na La Luly janed SLba SUS Le Nils daa Sassy Lally Jal! habs Gly Cold Luc! ceil age yauae g still o) Legh jab Lbs GL, Labs pel yak J SeeLall Gull! 5+ see saad Lally © a gp ASU pues web ga Jabal J 505 Laka! abl! He Gla Ibs gllatl oll J Jlact! La pes 133EUR g al Multiculturalism obekiat ple Udall sya eal pat a Ate a BS Galleadly Gh e¥) JUS Lal, 5 A SL yh Ey platy HS) Bia hac CLadinee 3 La gyi 2 Organizational Multiculturalism 6 shill pak oh USI Biste 45S oi Jee oldie WE J yo ah Uhl GS Ub Uilabial yas Fy Leal) esd Gs Spall oLiy all Sle baie GY Uggla oI) GLI Spach! 9 ple 5 all) SY SOUS Nady gol GAUSS lage Seba ppl Gees! ital jain! Liskisl casey qilly Multiculturalism JU ¢ yi) Lage 5885 Gala JSAM 1g oat SU NSSay Leal J g sil pl aly sail! Glace! ple TAN GALE has SAU pany OI Sap Le ope i Ug 295 JG gill gas ll Laat Sas Multicultural Organization 5asaif! oUt) 213 Sol SB Shade GD phat LG OLA, 5 S91 LilC LI jail aily VOY Deh ileal Wye Sas i Sy CLL J saad Lhe i LS Pluralism agasau) . LASTS ope eal palin Lat! all Feat a pl andy olga ay Zall Structural Integration giéoya Jaleai . obactas IM obsiaals Ad ays Gib SF abae LNB GS Seis! obybaall ase Informal Network Integration (gaey 6 youd Jala oP LEN Led iat! LL ed pele Li pe pes abil! Absence of Preju WS pl justly tly ll U5) slash Jaa! 55ay Gujatll asi as Sly YL YY Ge Y Gaileady Beale Cb ye ny be Ul. Minimum Intergroup Conflict Ea ce gl all paola elas olels Yl soe gill asay Hal 3 SSVI 134epi aka EIT ‘Organizational Sub: Cultures pS! Lat Lepan SoS LAGE FLAT ope TypLbde clay pd page! path peel Bay Sian ohlyjauy Snail & Ethnocentris ses BS LeU aoe oath oe assiie Majority Group ie sheet pil degen ys Reo) Label atl Tbiy Laas Selly Salyail) out! une Minority Group ty) pl egal! Lee ea SHULD Ly ge Laide Letjleely Lesbo sail tion Dalit 2 Ae yd! COLLAR Organizational Subcultures GUE JAS ll ae all SLL pe ae gle Jae Lake Jats ee Lt He Last hae la ney A gels Lill Ge peel Hecol& poled Lali Goose StS Lily sath patted Jaell ollejine PEL Le yall LILI aL sal JI Lat ats Lgl Cael ollie! (S591) Dyes fle gel a a ga el wy Lal Cer clejane si Lael aes! olultiel ipay Jf juts ally Bthnocentrism oa Gy Y say S108 Le aad le Liye case AIS Ue GS By sll Me Le lg oS SLY! Jae | Jo ASI DD Leal cabal fhe aghl Laas oLat le gli Le all lal! ols Jlae'h alate Casha Gus Me i isl He yo G95 gl pk ady ces gh LLY gh cee gill YS lak ad si gc Jl gl QIN 5) Seen Jl patty pel SBS phy tat gle GLI! Spill yall Logg ae egal Lh LAN ple sagSM CLR s Lh sall Ganusy cose penal! By Loliall Lyaa ellie! fig Lab! gi GAS) [LG be pane Jae! oLaite Font Le Le 2S ssl ple Syn gl Le yal! ot Majority Group 2, AS9 Zao Up chegtatly apbell le hans JL ill pha Sa all Gill Syl! Go Minority (89) Let yal poly USGL pls So peel SLIT gle 3 sill Sodas Lal! galt ne al sae chad gl Legal : NH oolS obgliiedly sa! Group Bo LEaN ike iol ghy Bi Xp GLI arty A yal Sp Sybil LUYEEN) oy al ae a 8 Saas gpl Sf dae Joslall olga ue Cals Lae calle GL 1) coLaliily sLegaally SLB) sea Cabal pal Sague ban 5g Le Wiad aad ISM Lael ods ply Leal) La UY Satis obs oill odd Glial Geren olelpal slusill nation jasaill — Sati Lal Foal aay SI GyLG el g) Gal 9) pat gl aegll gh ARAL) g) ptt eae SysSy gill ‘Dis 135Get cas g Sell si Pay Discrimination Sats ily ye ¥L ascii! Lie Sa sae Prejudive Job Discrimination aul sh ele Ball LCM Ja 7 Sal Nese slide Slegane sh lal gle Baus plSal slave! ya Prejudice guutl Sat} LaSe le LNey clepeee Ages pSall 12 S382 Gad LET Fy inne Taead hgh gi ess lath pa Ga tee ise pat Sale ya :Glass Ceiling goles! Gail gsi adall eae ee : Af Assegl oe pesiinny Shae oLalabe J ot yl) pall uly etl ee ge ak Sale Lally S| aS 2 SALWLLM Spo Lal p pay La 1M Lal! eal Ipod a Lani SH eae ~ * BS lai J Sacks ] ll at aS Ota Bae atl Reales oben GaSe ple dy Glass Walls 2 oY cle Uke 3) Le spends deal oy Bil Galag!l yaa) ces! Bah) uP TALL USL Ge Sola ye eLuall gl GLY) Se Rae al gle Sanh ee GAN Lobe Sat ally ise jut Salsa yay Glass Walls Galas! lsat! SLs i ale ai je ledl goles! jaan ue taut! {Bist te ssheal peer eer sides Fannie eat i A le tye SUF Sai eee ejb @ peer abst 7 Jalal pales! Gai (4-6) Josils ee Bab Stereotype Le pl gota! an pectlead stn iepane eis pease nb Sy Tae tet Tokenism 4sla,ai1 & Legaee oe yt og sae Lill J ise 5atse AIS Se gi han Lae aS ou au e Biculturalism Far aA Lats yale! cla Bhs Bicultural Stress coe Lath Lath ge ABYSS LB js Legiy Lad clea bs nV glne & Role Conflict See baie as cee ae A al J gentle asp med, SoM pabaas & Role Overload sa) gh otihasl sa ae Seb LS Soy Bis ase shisha Rye dbl yl La Se Festal saa @ dau! Sexual Harassment i gl pL) jest gost ull gd Sohal AB Be gil aa J olla Las Stereotype 3pala qulgdll pais ear Lali! 655) gh Lead gl AB) Sits cl pes digas depene «Lice pad ga ole Lakes Cee pale Let ple Ly plas) ol gale JOE pe ele Ob 3 Gules JS Jatt SLU Cte Gal ail Ee epg gee el Ste Bt pS cpa Bye ol pee 0) 3) Silas JS ASG gael ay Tokenism ayilaya . gene cpa (gece ayall oS NLM oe gets SUEY le pee aad si lan Lege OSs Saas Biculturalism Aglaia) _ age GS GG Gales LY! Lael jan, Late fees Ula Lis oSe Ally Bicultural Stress Qu ASUS byiis Ye Libs cla) age UST GS ae wall Ut ge Ge Ga byl Ost Abie! Gal policy a oes pe GS j18 ye endl Jp bs y Les clad Role Conflict lg2¥! gl yo - eee ap ad pals Lape 2) Jay Leake NN Lhe Jaan coAaMie ARAL Luda Gaygall Gada 9S capa (gacllibe Role Overload yg! agua DBL ae Gad AR Le AS Spay lal g) oljL ath alt Galle Y Slee) lal cis 3p y Say See Cages AT I GLA! Ley bs is gies Vis go they GASYI SU 4) Ghyll SUS Oe 5S J GUN ESE byte Jpnan yl pail Gp yB¥I cpbalall Gyo Sule lls Sexual Harassment Jesall ldo 3b aula! fred! - (SHAE LA) ae Upc Sully GILES clued oe Gold g55 Lab gall wold JS tage cent oll 53 Soler sh lai! Soll sh sylos Sy LOLS Lyall Gall F ola aall peal Maa ay Labi F OLLI! 137Wig Soa UL Leta! Caskey BLN UI nny le 9S Le Le SMS AB) FSI) gle alas ps8) Lhe 93 pctall 5S eaill Go Diver: y Management and Stages ¢9iill3,1a) Jot pe & culughace $y cyte Jeall 563 6 95 ULE, Seed Lalas plaid of cole Le Sp pitt Nei) Gad I po tha Lies ol aa Pola Saale PDGAY! JUGS Y Sa ge GLB ol CLALLI Jal olga ss dlaa GIS Sal qolhead Laslaal Uke fs! Le pall Jeet dle FL Lee Lata slat le pees SLi cane bday Lanai! Uljad ju5es GIS Go 51 Bake TH Lae gS Saas LAL lS 5 Ad Labs 5 ploy alla Ih SSN PLS g gil on Jal epiaae lel Estill ell 885 Suny LUN sane pha facia Lyne Jabal (Sgleey USI a! Jats Adaptation 4) & AST SUL gs Jobat gl a te AT J PIE obs Ge Spall te Acceptance Jy) & SURLY pl oly JL 9 CUES La AUS Ray Sail AN 3 bl nay GI get Mini AUG] SUVESY Goal 5 ALI i Lia = call pane cop tall te 5S Delenee ¢ st & 0 apaglly spat A le Asal alll gS plaid — See IE 3 St ail Prete Denial GA Sly aisle lad Sspanes tae ijk — SLNELTL ge poe 5 /SY1 ABN 2gL pany les! Jha 96) BE LF E Estll yeslh yh Jaye (4-7) Js 138 estan gh coal geal)peal Ledel onal eed BLA Ly fd fll 8} ol ALI! 5 Sas plaka co ST I peel J SLUM Lal apie ay ola Gana Jala pads gl gSy obabll objlel gliding aplbly ILL Kael Lill G2 Ss go Lgl Lyiaa Laat fp gl as aR pail fl Joa Ay pan je, ELE DAT ln SI gael gb aig fhe JIA. cadalall al Zul Diversity Strategies ¢ gil 2653) yoglad Aygecil jul ¢ Lens comiais Qapuaiall ple Late GIS of Sy tae LS 6 SOIL ell pgs Tales 5! SUSplee Legs! $y phe FLA oan ¢ gill pd GL Gall oes! awl Uhl gab Lally ol 9 Al Sy Wade ool! Fc otiay SLA so atlly ¢ 5S) Lad a Uyldsles gill satay : Understanding agi!) > SADE Sly Spill Ugule a yal ey Sas yf By Ll) paey oil GUESS Lagk Yh all erslee pip cplalall LAI Gash Ge Jan! Gla F Ueiaa Feb gay pall Mpa ate Uy dell alg GI H oUDGSYL Gl fely al pal QV Uslaey yy! ode Leal 558 DF apeasly palais Lull gi Lill! 50 oo )89! Jang Empathy adylbbly eal! 2opses iabell asaine F passis pgliis! ag lds aey gel! gall gle pajeles 5s sSiily yaad 9l Sth oles ally ay pall Jal DAS Lain Lae 3S) gp SH oldest gl spol Joes pes Atl) Guan gf Tolerance galudll TDL ASI Leall Jaa golaailld g plly FLU soail LS yo coins pgs pal ce Halll Ll Heh! SLL gh ao agal Le Sead ap ple cplolall seLuw cllisy PU g sl) Laat Gc alll gue Willingness to Communicate jlyatly Jl! J LEI Co ARS Lay Jalal pill Goo ase ple ely Ja OY Sa SHI ce opady sipally pally etill esas Aneel Cll Taal! aS Se sasall yy VILE EH SyNal D Lage Lge ab GI gghins Slee Sais Gla Labth oLaascl sal Uhl oF Li GID Yess ol Se ll UslijLeny Ulli JIE ye dag PUB ally poll S19 Luly Lib si oliles punt oi Lael Su Policies clot aL BY OLDE LF able gad gi pike JL hy Badal! gh Upsala JA Se DAT Gaadly pga 139edb Pile ly pal iyo ay Last! LAS G) Sy Tiges olla! ol : Practices oluylall pisdals oll Saal! oleL Sad Lust 8) OLY Leads Lal sassy ¢ sll Sylaly Fasbaalls Leola olstill al aly divall olUSU Solall Lyas Lege oljlals Sipll Lae pead £9 ache pana Ge Jaa Shaws apezss Selll label! gh celle gll syah Japeas AAS Genes Bane MLD 5lby palin Janll Gi si Cagll GLaUL cpdyall gl LBL, 31 ll Jess ela alss Epily PLR aaa he ey ill. Multiculturalism and Diversity Training Taal gal all AB gag ply FLU ssl gle ally Le wey Divers Train” Le giny Lill Ssaate Sig J all yas pS} Lait Lede! Laat igautl Reseach alae es) eobath tet fags ETL oLiSM cena Sie Tae NLA sl ye al 1 SL ST Saas Saco J Lat Sas cLealll Sucle Goball ull apie LP apagll GLaally SLIGEY le HE Gs ylang Goll abl Gal SLT pleat pubed g} Gay go all le Jl tly Fae fie Gold! LSS Garb Se agiaclunes Organizational Culture Asked AS ce SBE eal ath le 985.) ogy Talal fF cle oI YI pee Genel ll Sail! 46L5 5! al stale asa Lab Soe Alsat YY oath pl Lala oe Legs Ugttlaed apis Sanath Lae pill Lat opauae UIS Lage ¢ stills oUDGSY 140Ql aca! Abad Farle Adal SosLabiall Gaasl Ley SJlac) inay agua be 1 Slee) Adit 4S Nall Taal Sao LN Saal ge Jill ads Silas Loa Lapalll LAAN ne Le pleall punilly Sayelly LAD LAM pgghe ad SUS Se pal gt Las Weinasl coy AN GLB Gye Guill Yall Jal fae le 6 SSlaeMl llibe PPL p SL) aus Likay Sy sill gine Le 7 Row in Slee) olka Fg sith yell yyls Jats Gayial 8 Slee oaks 9 ELLA ily OLUYI als sll olan! si U9 ESL pelt yeghtl lee SLE. LS pl Leeda Loyal oles ut pal S3t.10 pedi gil Abad go hy colts F dau Nl deline fF Leeadill 3 Sl Geta! oS will csol § dads J 1 tha saan ES cis 1a 5 pay Lap Lily GAS all abs Lgbeinee cull poliall wal ct ey a 9fll Rabgll of Jaall 593 apacgll p ll ota of olay JES Gui cal all eala ll 3a 2 agai g sill pole SSS Spl cng Ullal Las F 5} Leg BTS ES Lbs pay GyLeatl gay GLa I pel ay Tela go Jala G58 chile 3 (pie Lost! Load! sl abil Supe gle IIA Go pS all al ll al go (PM Bill Gay S55 gf ube Ja veils able sNyay esl ge gosall beled JUS Ge 4 i Tie LY Lill 91 (UY tis pas gle Sess pS Sand gab Jems Ely Ley sph Fal calany oill esha! G5 of Ugly cht J aba ofS tll ca 38 Gaus gill (4-7) SSI BLEWYL Ws Laalya gs 925 Ot BHM ake ww 141Bata Sly kabel Akiaad ot troy Les Lo LAI Gall (8 SUI pute egies Gloss Ghelui gla cla 1 PU oLemtl siey Saal a Baa past sy Ll algal! sae Sail Gas pot Sally SHIM plat Dhl all sey Lait p os Gs C tes oA LaLa Sipe GP ill le VI labia Gsiaas BLL geanal ill gta! Bagel line Gf! 2 Baldrige sy. .B Deming sla .A eel JU! D 3529) Naka .C “ga Uugially eball OVGAY JA Ged LEN sis GP seliny Le aati gh .3 vasailly bl B GoW Gus A MeL gill D siludhlly Gugibs!.C sSlacY! alah alall doo LIN Bll oLael se Gaal SH Ge sols A eblall jae alaill Zig B eb aba diy A eciatl Gall .D HasalSh all C Nae Le Labial Stall Gall OU Se fie SY g! 5 Shall G20 D cgsaill C slgth Bo pebl SI A ‘Sis painall Zula! Gailadily allitlly slolal GLeVl 6 Halewil gsi A As Lelaal o5 C Bagse dee oY Las Slpeal JH Updall fF Laselud dies tla Fi pd Slee! obaibe ee JIE Gps Te peasy SSR cll B BLM) Gallas A. eal D geo SL LY babs C 142daly Lae Oil y2 SU Gaull Slot a beady chal Ula! Sy yeall B SUIS) PULLS dalt A Gye lad Lak! Ga IGa! D. ceentlall sue 3,85 C (ion Organization gllause jess Sul Gale Lae B Sigil Glan daa A Talal! ll Le D Kass Lede C etety Plat ALM esis BLS Sante culled Ge gilall Sol 5! 132 oghei B Sagal oS A ell ead! D patel cpesuail C can oF gis 1a Ub 5 JS G5 a le thane wlpbe Ualaill glib Leste. Sagal cla .D ee BC aly B oe cb A, (4385) cdl SUSI cplalall Jab a abil! F panty 55 GI OSes A GU ts bas B yay GLB A Lys uls D sy GLC gtd ues ye Gs she pede Dy apenas Lgl aly ISLEY! Gael pall ual SS, Lesie adh dee oe B Hound GUE ig) poe «A elise yas D we coeeay Via OU Tiga Labi of USVI GUS LGV! Goad Lie aus Asus .D Gee Se € sas B FE eye A bs SD agg uekh Uphiy Lac gus [yal plea Ge Le gene SLi ofall sal LST J agg gins bia Old Bes LUG pais GSI GLE; Gye Jal SUIS pana tae oly Gin B pole Sed A igo pees D les alas C 10 It 12 13 14 15put Gell ual Adgall Jb 2 Shae! yla/ae iall fucalall ‘Bgall $b oP Jlacdt 5yla} SEujall JlacSU Sela, atl, Lgl Lokuadly Galois! Lvl ye Le Agall Jb alae’ I J AULA oda gle Ula Yl palais Jacaill oy) otis 3 ans SHsall lacy galls suai Nae iv Stall Jlac¥) Lali! joy bast ga Le Rall JL! cals gil GY SVAN gal ga Le wR ahs SUL JB J & Joy! ola lll gS aS | I J Ryley ol Lal eNay! yall gol Je] ] gaa! wana yall Je! UUM ybwasl & Sally hth & Lutte dated) tat lee bust Walt olen! andl cette andl ell ¢ elie andl sau Ueland! aa) & obal F wana 147sgutlbal Jail Saaia aay Loold Borderless World aga Yop elle quauas si Sar Leb agall Jacl oLalsie Gail Laas esl a oLAbill 25 I Ad pbs Lolly LAS Sloe P patualls ey paall sghill I obey Lead Jatt clog gall Gall ag Jaci) belie el se Spo ye) aly AIS! spell Se Aakabal! ile ple Fiaisy Jai 5! Se All LAL oil) Gary galye Udo Unga! 6B AS) Ug lal Gpby [gall alLinty Lpayornry QUE J oelis gall Lac g) Spas Lath Salgall Sloe! cals CeasLeal GWE FL gs BAY sancll fhaay Uphe g Oo} cola SUI GYGAYy JLo Sauk G23 Gla! Si pla 5) uke pa! uly ally 5 Bay ede endl Vie ol ii of Ugll Spl! Sue bLuaill be ane Angall JLacds Sytaly Adgall si Globalization and International Business ptt obasiy ¢ Global Feonomy fie SL gt sail Globalization aigal\ hee pola : ast) gpa tant SE Gly Se Le pall Lal Upton all Guleaai Ula Js Casi! ighy!h ayant oundy Gye SW) oLALll 4b LES gill Global Economy sitall sla sit Po yaa SS) Ae Uhl 4p gS Lei Saseatsaslyo bans US! Se Adal yal ¢ Bly Globalization Lyall 5 2Lb, agai! oLea¥! i een cy gle Leesa) poole Ele cps oLaDally JANG! Sly 355 oat oil ala styiayy ia beri teaee arian etal iad Site tata ante yay CaAy Leal gly SLAY Lae 9 Leagun & gary SIH yp ball 33L43 cab Yh pT pale apany coe abst Ugall os soleil Gilat gle 5S all cySius et HLa 5 Yt Sal Ipah oB La ney Tgeolseally QaLll Uyall Je 3 alll 0 KetyGapall Last dLotgly La F OY ypbill Law iss 295 DLE Gs BS Leng Slane) OLA gah llth aL! Gos Sl Kalas syne aed MyM obsas Las eals Lcd obabke SS quill psealll Gayd Sub5 gi Ll International Management JLaeVI obaie gba oi) Lait oLentG¥l Nia tht FUG cl Seals eB pk JL iste) uly Intemational Management iy! 5139) pusLie ops I Lala, Raby agua obs le a a poet eee aly shy cee SI lle ligt ot Lee obits 5y)o) Ley ea 148el all @ Global Manager SLUR elt) pal gt eyes YI pet deg Eyl ogjtlle ae LL Jed @ Domestie Business does Jl Laie yt Lala ane ele Sematy satya gs Welt n ass Luby Jet @ International Business a al JL olan salty LL pay USIP sa sho Le wel Asal best Jd @ Multinational Business ie Meet a JL eels! Sil pS ah oe BS AeieSS J Suse clad Ell lev & Global Business apna ayiLall Lec oe gf ab gles DY, Lal Boeing 4 iyy1s McDonald's 31 Sb ysSls S22 5 lal Joke pagal lang Ggsld Gai aly Uys Bylo! ff daley Microsoft igang Solas Si Racal cp ghase gle cl guu Nels Uggs Leitlabay a gall 3,10 GSI &a yall Cappel jae pgate Gilly Lyall Mjuay¢ still FSU) oboatll Styl ead Global Managers Sy spb Mh yall GLAU le Gauls EU agua allel all Gy TAUB Li, phy LAURE ohn ces opel FLAN AbLattt 6 ga cle Jal SLee¥I Syl LS ule Ge ASI Lay SLIGEI 9a Geshu dpa Adal! Slee 8ylo] oli! Layyoe oleae pall ll ogeilly Abadi olay JUALIN!

You might also like

• The Hobbit

  

  From Everand

  The Hobbit

  J. R. R. Tolkien

  Rating: 4.5 out of 5 stars

  4.5/5 (24727)
• The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life

  

  From Everand

  The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life

  Mark Manson

  Rating: 4.5 out of 5 stars

  4.5/5 (20034)
• The 7 Habits of Highly Effective People: The Infographics Edition

  

  From Everand

  The 7 Habits of Highly Effective People: The Infographics Edition

  Stephen R. Covey

  Rating: 4 out of 5 stars

  4/5 (2475)
• • Magazines
  • Podcasts
  • Sheet music
• The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life

  

  From Everand

  The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life

  Mark Manson

  Rating: 4 out of 5 stars

  4/5 (5796)
• The Handmaid's Tale

  

  From Everand

  The Handmaid's Tale

  Margaret Atwood

  Rating: 4 out of 5 stars

  4/5 (13189)
• Pride and Prejudice: Bestsellers and famous Books

  

  From Everand

  Pride and Prejudice: Bestsellers and famous Books

  Jane Austen

  Rating: 4.5 out of 5 stars

  4.5/5 (19653)
• Freakonomics Rev Ed

  

  From Everand

  Freakonomics Rev Ed

  Steven D. Levitt

  Rating: 4 out of 5 stars

  4/5 (7849)
• Art of War: The Definitive Interpretation of Sun Tzu's Classic Book of Strategy

  

  From Everand

  Art of War: The Definitive Interpretation of Sun Tzu's Classic Book of Strategy

  Stephen F. Kaufman

  Rating: 4 out of 5 stars

  4/5 (3321)
• The Art of War: A New Translation

  

  From Everand

  The Art of War: A New Translation

  Sun Tzu

  Rating: 4 out of 5 stars

  4/5 (3044)
• American Gods: The Tenth Anniversary Edition

  

  From Everand

  American Gods: The Tenth Anniversary Edition

  Neil Gaiman

  Rating: 4 out of 5 stars

  4/5 (12948)
• Wuthering Heights (Seasons Edition -- Winter)

  

  From Everand

  Wuthering Heights (Seasons Edition -- Winter)

  Emily Brontë

  Rating: 4 out of 5 stars

  4/5 (9486)
• Habit 3 Put First Things First: The Habit of Integrity and Execution

  

  From Everand

  Habit 3 Put First Things First: The Habit of Integrity and Execution

  Stephen R. Covey

  Rating: 4 out of 5 stars

  4/5 (2507)
• Habit 1 Be Proactive: The Habit of Choice

  

  From Everand

  Habit 1 Be Proactive: The Habit of Choice

  Stephen R. Covey

  Rating: 4 out of 5 stars

  4/5 (2556)
• The 7 Habits of Highly Effective People

  

  From Everand

  The 7 Habits of Highly Effective People

  Stephen R. Covey

  Rating: 4 out of 5 stars

  4/5 (353)
• The 7 Habits of Highly Effective People

  

  From Everand

  The 7 Habits of Highly Effective People

  Stephen R. Covey

  Rating: 4 out of 5 stars

  4/5 (2568)
• The Iliad: A New Translation by Caroline Alexander

  

  From Everand

  The Iliad: A New Translation by Caroline Alexander

  Homer

  Rating: 4 out of 5 stars

  4/5 (5718)
• How To Win Friends And Influence People

  

  From Everand

  How To Win Friends And Influence People

  Dale Carnegie

  Rating: 4.5 out of 5 stars

  4.5/5 (6522)
• Oscar Wilde: The Unrepentant Years

  

  From Everand

  Oscar Wilde: The Unrepentant Years

  Nicholas Frankel

  Rating: 4 out of 5 stars

  4/5 (10242)
• The Iliad: The Fitzgerald Translation

  

  From Everand

  The Iliad: The Fitzgerald Translation

  Robert Fitzgerald

  Rating: 4 out of 5 stars

  4/5 (5646)
• Never Split the Difference: Negotiating As If Your Life Depended On It

  

  From Everand

  Never Split the Difference: Negotiating As If Your Life Depended On It

  Chris Voss

  Rating: 4.5 out of 5 stars

  4.5/5 (3281)
• Habit 6 Synergize: The Habit of Creative Cooperation

  

  From Everand

  Habit 6 Synergize: The Habit of Creative Cooperation

  Stephen R. Covey

  Rating: 4 out of 5 stars

  4/5 (2499)
• The Picture of Dorian Gray: Classic Tales Edition

  

  From Everand

  The Picture of Dorian Gray: Classic Tales Edition

  Oscar Wilde

  Rating: 4 out of 5 stars

  4/5 (9756)
• The Picture of Dorian Gray (The Original 1890 Uncensored Edition + The Expanded and Revised 1891 Edition)

  

  From Everand

  The Picture of Dorian Gray (The Original 1890 Uncensored Edition + The Expanded and Revised 1891 Edition)

  Oscar Wilde

  Rating: 4 out of 5 stars

  4/5 (9054)
• Life of Pi: A Novel

  

  From Everand

  Life of Pi: A Novel

  Yann Martel

  Rating: 4 out of 5 stars

  4/5 (13455)
• Wuthering Heights Complete Text with Extras

  

  From Everand

  Wuthering Heights Complete Text with Extras

  Emily Brontë

  Rating: 4 out of 5 stars

  4/5 (9929)
• The Odyssey: (The Stephen Mitchell Translation)

  

  From Everand

  The Odyssey: (The Stephen Mitchell Translation)

  Stephen Mitchell

  Rating: 4 out of 5 stars

  4/5 (7770)
• Stardust

  

  From Everand

  Stardust

  Neil Gaiman

  Rating: 4 out of 5 stars

  4/5 (8138)