QUESTIONNAIRE

Dear sir/madam,
I am pradeepa B S student of Department of Business Administration in Visvesvaraya
technological university, Belagum of as a neighborhood of curriculum i'm doing a project on ‘’ A
STUDY ON EFFECTIVE channel IN HINDUSTAN SPRING MANUFACTURING COMPANY.’’
So I request you to cooperate by filling up this questionnaire to realize the success within the
work under taken. I assure you that information are you response are going to be kept
confidential and can be used for the tutorial purpose only.
SECTION A

Name of the dealer: …………………………………………….

Gender: a) male [ ] b) Female [ ]

Age: a) but 30 [ ] b) 30-40 years [ ] c) 40-50 years [ ]

d) 50 years and above

Education qualification:

Up to SSLC [ ] b) Up to PUC [ ] c) Graduate [ ] d) Post-Graduate [ ]

Marital status: a) Married [ ] b) Un Married [ ]

Section B

Are you satisfied with the channel of Hindustan spring manufacturing company products?

Yes [ ] b) No [ ]
How is Hindustan manufacturing company services?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Bad [ ] e) very Bad

which are the post- sale services provided to customer?

services [ ] b) technical services [ ] c) Patronage awards [ ]

d) Advising ordering ease [ ]

How does one rate the Hindustan spring manufacturing company representative behaviour with
retailers?
Highly satisfied [ ] b) satisfied [ ] c) dissatisfied [ ] d) Highly dissatisfied[ ]

How does one rate the Hindustan spring manufacturing company Damage replacement policy?

Highly satisfied [ ] b) satisfied [ ] c) Dissatisfied [ ] d) Highly dissatisfied [ ]

How does one rate the margin of the Hindustan spring manufacturing company?

Excellent [ ] b) Good [ ] c) Average[ ] d) Bad [ ] e) worst [ ]

How does one rate the Hindustan spring manufacturing company credit policy?

Good [ ] b) Average [ ] c) poor [ ]

How much time does it deem delivery of Hindustan spring product after ordering?

6-12 hour [ ] b) 1 to 2 days [ ] c) 2 to 7 days [ ] d) quite 7 days [ ]

What is the Hindustan spring products purchase criteria among customers?

Performance [ ] b) Brand value [ ] c) price [ ] d) Defect less products [ ]

Hindustan spring manufacturing company which are the concession provided to customers?

Cash discount [ ] b ) Quantity discount [ ]

Does the Hindustan manufacturing company executives convey schemes on time?

a) Yes [ ] b) No [ ]

How find out you rank the stream of the company?

Excellent [ ] b) Good [ ] c) Average [ ] d) Bad [ ] e) worst [ ]

How mapped out you classify the representation of the company?

a) Good [ ] b) average [ ] c) poor [ ]

14. Daily sales of Hindustan springs?

a) 0-25 [ ] b) 25-30 [ ] c) 50-75[ ] d) above 100 [ ]
15. What sort of customer buys more springs from you?
a) Owners [ ] b) Wholesalers [ ] c) Mechanicals [ ] d) Vulcanizes [ ]
16. What percentage of your customer ask Hindustan springs?
 a) 0-25% [ ] b) 25-50% [ ] c) 50-75% [ ] d) 75-100% [ ]
17. From how long have you ever having the Hindustan spring manufacturing company
distributorship?
a) One year or less [ ] b) One to 3 year [ ]
c) Three to 5 year [ ] d) quite five year [ ]
18. does one distribute the Hindustan spring manufacturing company whole range of products
a) Whole range [ ] b) selected range [ ]
19. Giving rating to the importance given by Hindustan spring manufacturing company to
your feedback as a contribution in product improvement and innovation.
a) less importance [ ] b) Moderately importance [ ] c) Highly importance [ ]
20. Give rating to the importance given by Hindustan spring manufacturing company to your
feedback as a contribution in product promotional strategy.
a) Less importance [ ] b) moderately importance [ ] c) Highly importance [ ]
21. Give rating to the importance given by Hindustan spring manufacturing company to your
feedback as a contribution in product pricing.
a) Less importance [ ] b) Moderately importance [ ] c) Highly importance [ ]
22. next parameters on the idea of meaning you join to those for ever-increasing your
motivation equal Height on effectiveness of allotment occasion.

Particulars

alright Notable

Moderately
Valuable

Fewer notable
Satisfactorily authorised sales players

Induction code for brand spanking new dealers

Transparency in schemes and policies of troupe

Award and recognitions

Provision of Honour to customers