Josiah Mutatina Mutashobya

Dar-Es-Salaam
Cell : +255-713-469365

Director of Human Resources

CRDB Bank Limited
P.O. Box 268
DAR ES SALAAM
Tel: 022-2117441/7
Email: career.career@crdbbank.com

Greetings Sir/Madam

Please find my enclosed application letter for the position of call center agent at your bank. Having read
through your job posting, I was excited to discover that my skillset and expirience matched your desired
qualifications.

As a Customer Service Executives at PCCI Tanzania LTD , I spent two years ho ing my upselling skills,
phone resolution skills and phone etiquette. In just six months on the job, my managers already had me
onboarding and training new employees.

It would be a great honor to be a member of your team at CRDB Bank LTD since your bank is one of the
best in the Industry at employee development. I am confident that my customer service skills and prior
call center experience will be of assistance in many ways at your bank.

I am looking forward to discussing the position with you in person or over phone or email at any time
that is convenient to you. I thank you for your time and am looking forward to hearing from you soon.

Sincerely,
Josiah Mutatina Mutashobya