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Business Trends Week 2 PDF
Business Trends Week 2 PDF
WA-2020- WEEK 2
https://www.youtube.com/watch?v=TEJFrBJCvW8
Previous Knowledge
PROJECT MANAGEMENT
PROJECT
Application of knowledege,
A temporary endeavor
skills, tolos and techniques to
undertaken to create a
project activities to meet
unique result
project requirements.
WHY IS PROJECT MANAGEMENT IMPORTANT ?
PROJECT MANAGEMENT CHALLENGES
UNCLEAR GOALS
INADEQUATE COMMUNICATION
Misestimating Expenses
However, for each potential risk, an effective system of internal controls can
be implemented to reduce risk. ... Develop a risk management plan. Having
sufficient insurance to protect against losses is only one aspect. Taking
proactive steps to cross-train is another key way to avoid risk.
PROJECT CHALLENGES AND SOLUTIONS
Unrealistic Deadlines
When employees use CPS, they can come up with out-of-the-box ideas and
solutions. If you want to make an impact in your organization or drive your
business to greater heights, you need to practice creative problem-solving
skills at work.
CREATIVE PROBLEM SOLVING PROCESS
Clarify and identify the problem
You must know and fully understand what your goal is or the problem that you’re
trying to solve. To ensure you’re addressing the root cause of the problem, you
can use the 5 Whys technique. You’ll also need to set the criteria to evaluate the
solutions that will be formulated in the next steps.
Generate ideas
Take one creative challenge at a time and generate ideas on how you
might solve it. You can do this on your own or with a group. There is no
specific time frame for this stage unless you are working on a time-
sensitive project. And there isn’t a single approach to idea generation.
Whatever your approach is, make sure you take time to document
them.
Active listening
Analysis
Research
Creativity
Communication
Dependability
Decision making
Team-building
EXAMPLES OF CREATIVE PROBLEM SOLVING
• You are working on a project and halfway through you realise that you
have made a significant mistake that may require you to restart the
project to resolve it. How would you approach this so you still met the
deadline?
Answer:
• Stop what you are doing and evaluate the mistake. Is it small enough
to resolve without taking too much time? If so, resolve the mistake and
move on. Alternatively, if there is no other option than to rework the
project (which may impact on meeting the deadline), the first thing to
do is notify your supervisor. You may need to reschedule your day or
work longer to finish the project and meet the deadline.
Work Activity
1. Watch the video: What is the best way to get a peanut out of a tube that
cannot be moved? Watch a chimpanzee solve this problem in the video
below
https://www.youtube.com/watch?v=yrPb41hzYdw
-Describe the series of steps you think the chimpanzee used to solve this
problem.
How would you deal with a customer who wasn't happy with your service, even
though you haven't done anything wrong and it is the customer who has made the
mistake?
THANK YOU !!!