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  • Reading Activity Business Trends Wa - Week 3

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    Abel Barrena Gurbillon
    12 views2 pages
    READING

    Original Title

    READING ACTIVITY BUSINESS TRENDS WA- WEEK 3 (1)

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    READING

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    12 views2 pages

    Reading Activity Business Trends Wa - Week 3

    Uploaded by

    Abel Barrena Gurbillon
    READING

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    READING ACTIVITY

    - Extract all the new words learnt during the reading. (business words)
    -Read the article and answer the following questions:
    1- How has the Portman Ritz-Carlton, Shangai achieved such radical improvements?
    2- To what extent do you agree with Ritz-Carlton leadership and management practices?
    Which of the practices do you find most innovative ?
    3. What other factors could contribute to:
    - your satisfaction as hotel guest?
    - staff satisfaction at a hotel ?

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